– 04/29/13, © 2012 internet2 commit pilot: project update commit product team september 18, 2014...
TRANSCRIPT
– 04/29/13, © 2012 Internet2
CommIT Pilot: Project UpdateCommIT Pilot: Project Update
CommIT Product TeamSeptember 18, 2014
•Tim Cameron, Project Manager, Internet2
CommIT Core Service UpdateCommIT Core Service Update
• Data Matching• Address Validation Service• Centralized Help Desk Support• Operations Technical Support• User Interface Modifications
Data Matching AlgorithmData Matching Algorithm
• Purpose: Minimize the number of duplicate accounts created during initial registration
• Create a match score: Unique Identifiers and personal information
• Match codes created and stored in the CPR
• Using SAS Dataflux Tools
Data Matching Algorithm, Data Matching Algorithm, continuedcontinued• Matching Process:
– CommIT ID Match– Near Match Process
• Threshold under analysis and review
• Near Match Scoring:– Base score for fuzzy match– Adding and subtracting additional points
• Points for various elements under analysis and review
Data Matching Algorithm, Data Matching Algorithm, continuedcontinued
DRAFT Match Scoring Points
street match code + 45
city match code + 20
state + 16
US zip 5 + 51
international zip + 25
country + 7
phone + 97
email + 100
Address Validation ServiceAddress Validation Service
• SAS Dataflux Services• Real-time Validation• Batch Update Capabilities
Address Validation ServiceAddress Validation Service
• Real-time Validation– Primary and Alternate Addresses– Validation against USPS Database– User Override Capability
• Being considered for the Pilot• Pending estimate on UI development
changes
Address Validation ServiceAddress Validation Service
• Storing Multiple Addresses– When user Override Flag is set to YES– CommIT will store
• user input values & • cleansed address
– Addresses transmitted for consumption will be limited to the user input values
CommIT Pilot SupportCommIT Pilot Support
• User Support– Tier 1 Help Desk
• Participant Support– Tier 2 Help Desk– Operations Technical Support
User SupportUser Support
• Centralized Tier 1 Help Desk– 8am to 8pm Central Time– Assist with registration process– Assist with password resets– Assist with forgot user ID process– Merges and Deletions
• Policies and procedures under review
CommIT Participant SupportCommIT Participant Support
• Tier 2 Help Desk– Merges and Duplicates– Updates to CPR
• Operations Technical Support– 24X7 Production & Technical Support– System Monitoring Services
• Including backups• Requirements being determined
– Log Maintenance
User Interface ModificationsUser Interface Modifications
• Updates to Terms of Use and Privacy Policy
• Minor editorial changes• New messaging for “BACK” button
usage• Update messaging for Help Desk
support processes• Additional FAQ’s• Address Validation Override Capability
