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© 2006 Les Mills International Limited© 2006 Les Mills International Limited
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© 2005 Les Mills International Limited© 2006 Les Mills International Limited
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TAKE YOUR GROUP FITNESS
BUSINESS TO THE MAX
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© Les Mills International Ltd Group Fitness Management 2007
TODAY’S TOPICS The Future of the US Health Club Market
The Future of Group Fitness
The Size of the Group Fitness prize
Introducing Les Mills International
Group Fitness powered by Les Mills
The four drivers of Group Fitness
1) LES MILLS™ Group Fit Formulas
2) LES MILLS™ Group Fitness Training
3) LES MILLS™ Group Fitness Management
4) LES MILLS™ Group Fitness Marketing materials
Next steps
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THE FUTURE OFTHE US HEALTH CLUB
MARKET
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OVER 20,000 HEALTH CLUBS OFFERING GROUP FITNESSAND THIS TREND IS FORECAST TO GROW
19,700
20,315
20,906
21,533
22,179
22,845
2003 2004 2005 2006 2007 2008
Total Health Clubs Offering Group Fitness US Market (2003 – 2008)
Source: IHRSA Trend report, IHRSA member census
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HEALTH CLUB MEMBERSHIP IS FORECAST TO INCREASE
30.632.8 33.8
37.839.5
41.242.8
44.5 46.1
2000 2001 2002 2003 2004 2005 2006 2007 2008
Total Health Clubs Membership in US Market (m) Compound Annual Growth
Rate of 4%
Source: IHRSA Trend report
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GROUP FITNESS PARTICIPATION IS FORECAST TO INCREASE
Source: IHRSA Trend report
10.010.6 10.9 11.3
11.8 12.2 12.7
2002 2003 2004 2005 2006 2007 2008
Total Participation in Group Fitness at Clubs (m) Annual Growth Rate of 3%
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THE FUTURE OFGROUP FITNESS
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FUTURE MARKET FOR GROUP FITNESS Experience and transformation economies are booming (1)
Wellness spending in the US alone will surpass one trillion dollars by 2010 (2)
Health clubs are at the sharp end of the experience economy - gym attendance is becoming the biggest sport in the world (3)
(1) Pines and Gilmour, The Experience Economy 1999(2) Paul Zane Pilzner; The Wellness Revolution How to make a fortune in the Next Triilion Dollor Industry
2002(3) Phillip Mills; 2004
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(4) Phillip Mills; 2005(5) James J. Annesi; Effects of Minimal Group Promotion on Cohesion and Exercise Adherence 1999(6) IHRSA Retention Report 2004
FUTURE MARKET FOR GROUP FITNESS Group Fitness is the vanguard of the fitness industry and has huge
potential as a form of entertainment (4)
“90% of all exercisers report that they would prefer to workout in a group.” (5)
“Increase in group fitness participation is a key indicator of club growth and profitability” (6)
Group Fitness is at the sharp end of the experience economy!
CREATING MORE ENTERTAININGEXERCISE ENVIRONMENTSExample: Evolution of the exercycle
1980 Old fashioned stationary bike
1985 Computerized bike
1990 Cardio theater
1995 Spinning class
1999 RPM™
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THE SIZE OF THEGROUP FITNESS PRIZE
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CALCULATE CURRENT OCCUPANCY
Calculate total square footage of your Group Fitness studio(s)? _______
Divide this number by 40 (1) _______
This number represents your Maximum Class Capacity (MCC) _______
How many classes are at:
75% MCC, or _______
Between 30% - 75% MCC, or _______
Less than 30% MCC _______
Ask yourself these questions:
How much of the prize am I giving up with my present programming?
How much of the prize could I gain with better programming?
WORKBOOK
SHEET 1
(1) Les Mills International recommend circa 40 square feet per person
THE SIZE OF THE PRIZE
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THE SIZE OF THE PRIZEEXAMPLE OF SINGLE STUDIO WITH CAPACITY OF 30
Current weekly attendance = 500
Target weekly attendance = 1000
500 extra attendances ÷ 1.75 * = 285 new members
285 x (cost of membership= $142,500 $500 annualised)
Achieve 75% of income = $106,875
Achieve 50% of income = $71,250
Achieve 35% of income = $49,875
* Average member attendance per week - IHRSA 2004
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THE SIZE OF THE PRIZEEXAMPLE OF SINGLE STUDIO WITH CAPACITY OF 30
How much would you spend to achieve $142,500 extra member revenue?
Increased GFM wages and incentives $6,000 Increased instructor wages and incentives $8,000 Studio improvements $7,500 Additional marketing costs $8,000 Licence fees $2,500 Increased training costs $2,500
TOTAL $34,750
Return on investment (on $142,500) 410%
Return on investment (on 50% of income - $71,250) 205%
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THE SIZE OF THE PRIZEADDITIONAL FACTORS TO CONSIDER IF YOU HAVE VERY BUSY
STUDIOS
Independent research confirms that members at Les Mills licensees visit their facilities on average 2.9 times per week*
At Les Mills Auckland, busy Group Fitness studios provided a number of profitable benefits
Improved retention
Ability to increase membership prices significantly over time
New members due to the reputation of Group Fitness
Ultimately, Les Mills Auckland chose to invest in increased Group Fitness space to maximize attendance levels while accessing all the other benefits of group exercise as a competitive advantage
* AC Nielsen Survey, 2006
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THE SIZE OF THE PRIZE FOR YOUR CLUB
Add up your weekly class attendances
TOTAL ____________
What could this be if your instructors were delivering world class, life-changing experiences every time?
POTENTIAL TOTAL ____________
Take the difference between these two numbers, divide it by 1.75 (IHRSA average member weekly attendance) and multiply it by your annual membership rate
POTENTIAL INCOME GAIN $ ____________
Assume a 50% success rate of the income gain to be conservative
50% POTENTIAL INCOME GAIN $ ____________
CALCULATE REVENUE
WORKBOOK
SHEET 2
MANY CLUBS JUST WANT TOBREAK EVEN IN GROUP FITNESS
WHAT IF YOU WERE THE BEST IN:
Your suburb?
Your city?
Your region?
Your state?
WHAT WOULD IT DO FOR:
Your break-even?
Your retention?
Your sales?
Your profit?
RECOGNIZE THE BUSINESSPOTENTIAL OF GROUP FITNESS
• Club of 1,470 members• Annual GF re-launch • 140 new members • USD 8,250 investment• USD 85,500 income • >10 times payback • 4 hour evening concert • Theatrical event • 400 attendees • 200 non-member
guests • 70% conversion rate • Cross-club teamwork
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GROUP FITNESS POWERED
BY LES MILLS
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INTRODUCING LES MILLS INTERNATIONAL
Licensed to over 11,000 clubs in more than 70 countries
Occupying 20% of world’s health clubs’ Group Fitness timetables
Servicing the world with a unique global agency network
60,000 Les Mills certified elite fitness instructors
In excess of 4 million consumers per week doing Les Mills classes
Servicing over1,200 clubs in USA
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LES MILLS AUCKLAND – CLUB BASEDGROUP FITNESS MODEL FOR THE WORLD
Les Mills World of Fitness, Auckland, New Zealand
11,000 members - Membership average US$80 per month
5,000m2 / 53,500 ft2 Fitness Only Club
2,000m2 / 21,500 ft2 Group Fitness Area
4 studios – largest is 700m2 / 7,500 ft2
Over 150 classes per week
50% of total attendances
65 part time Instructors
7,000 + Group Fitness visits per week
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Source Conversa Global CVM Study 2004
Notes: (1) Sample size n = 644 Countries n = 10
INTERNATIONAL RESEARCH REVEALS STRENGTH OF THE LES MILLS™ SYSTEM 38% of fitness clubs surveyed believed there were no competitors
for LES MILLS™ programs
Ratings by Les Mills licensees were on average 25% higher than those given to Les Mills competitors
Key reasons why clubs purchased LES MILLS™ Group Fit Formulas were:
recognition of the contribution to growing and retaining membership
the quality of the programs
demand from club customers
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THE FOUR DRIVERSOF GROUP FITNESS
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THE FOUR DRIVERS OF GROUP FITNESSWORKING HARD TOGETHER
GROUP FITNESS MARKETING MATERIALS
GROUP FIT FORMULAS
GROUP FITNESS TRAINING
GROUP FITNESS MANAGEMENT SYSTEM
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Program development means identifying the the most popular activities people want
Functional strength training
Mind body
Martial fitness
Step training
Indoor cycling
Sports conditioning / HiLo
Dance
WHAT DO PEOPLE WANT?MODEL FOR PROGRAM DEVELOPMENT
Create easy-to-follow, results driven, enjoyable choreography
Use current top 40 music with maximum appeal to the widest market
Base your program development on commercial reality. Be cautious of short term fads
DRIVER ONE
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WHAT DO PEOPLE WANT FROM GROUP FITNESS?
Identify the largest market categories
Using pre-choreography produced by world-leading instructors
Test and refine the programs in live club situations
Listen to thousands of songs each quarter for music selection
Always base our programs on a commercial program formula
Programs developed to meet consumer needs based on independent market research
EXAMPLE of Sustainable Group Fit Formulas
DRIVER ONE
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THE ESSENCE OF THE LES MILLS™ GROUP FIT FORMULAS
The real weights workout where I feel strong and get challenged
The martial arts workout where I am unleashed
The yoga, tai chi, pilates workout where I feel strong and centre, long and strong
The dance workout where I get high on the feeling of dance
Ride the rhythm for the athlete within
The lively step workout where I get lifted
The cardio conditioning workout inspired by sports training
The low-impact workout that lets you choose just how hard you
work DRIVER ONE
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DRIVER ONE
WHAT GROUP FIT FORMULAS DO CLUBS WANTTHE GLOBAL MIX - JUNE 07
Across its range of 8 GF formulas , Les Mills has licensed approx. 37,000 programs to over 11,000 clubs
BODYPUMP™
BODYCOMBAT ™
BODYFLOW®
RPM ™
BODYJAM ™
BODYATTACK ™
BODYSTEP ™
BODYVIVE ™
9,952
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DRIVER ONE
More than 90% visit their clubs at least twice a week to specifically take part in Les Mills’ classes(1)
Nearly 40% visit at least 4 times a week to take part (2)
Average of at least 2.9 visits a week compared to IHRSA estimate of 1.75 visits (3)
75% of members surveyed said they might change clubs if they stopped offering Les Mills programs (4)
Over 90% said they would definitely recommend Les Mills’ programs to their friends (5)
(1 - 5) AC Nielsen Survey 2006
Notes: Sample size n = 1002 Country: USA
INDEPENDENT RESEARCH REVEALS THE STRENGTH OF THE LES MILLS™ SYSTEM
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GROUP FITNESS TRAINING
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Choreography
Build on instructor strengths to create stars
Technique“Physical Execution”
Coaching“Teaching Skills”
Fitness magic“Theatre Skills”
Connecting“Communication”
FIVE KEY ELEMENTS OF TEACHING
DRIVER TWO
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A QUALITY GROUP FITNESSTRAINING PROCESS
Module training
Certification
Quarterly workshops
Advanced instructor training
Technique intensives
Quality assessments
Team training for quarterly launch
Individual tuition
Distributor driven
Club driven
DRIVER TWO
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.
*Recruitment needs to reflect the essence of each program
WORKING SIDE BY SIDE TO CERTIFY INSTRUCTORS
1. Group Fitness Manager selects instructors for Module*
2. Group Fitness Manager prepares instructors for Module
3. Instructors attend LES MILLS™ Module training for 2 or 3 days
4. Group Fitness Manager coaches instructors to be class ready
5. Group Fitness Manager ensures instructors submit videos
6. Les Mills assesses instructor videos up to 12 weeks post Module
7. CERTIFICATION
DRIVER TWO
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TRAINING NEEDS WORLD CLASSGROUP FITNESS RESOURCES
DRIVER TWO
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GLOBAL INSTRUCTOR RESEARCH ON
LES MILLS™ TRAINING SYSTEMS Key findings Score
Overall score across all instructors 8.2
Les Mills instructor training and certification 8.3
Importance of being part of a global family 8.8
Percentage of instructors who viewed Les Mills as having no competition 38 %
Percentage rating for importance of being part of a world wide movement to improve peoples' health and fitness 70 %
Source Conversa Global CVM Study 2005
Notes: (1) Sample size n = 4,218; (2) Sample size n = 928DRIVER TWO
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GLOBAL INSTRUCTOR RESEARCH ON
LES MILLS™ TRAINING SYSTEMS
Instructors place a high value on the LES MILLS™ Training System in each region, while gaining substantial inspiration and
reward from being part of a global movement to improve people’s health and
fitness.
Source Conversa Global CVM Study 2005
Notes: (1) Sample size n = 4,218; (2) Sample size n = 928 DRIVER TWO
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GROUP FITNESS MANAGEMENT SYSTEM
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THE GROUP FITNESS MANAGEMENT SYSTEM IS BUILT AROUND 8 KEY ELEMENTS1. Create a Group Fitness scorecard
2. Maximize your Group Fitness timetable
3. Recruit world class Group Fitness instructors (and keep them!)
4. Organize great Group Fitness instructor training
5. Develop the best Group Fitness studio you can afford
6. Create a Group Fitness marketing plan
7. Plan for Group Fitness success
8. Appoint, or be, a world class Group Fitness Manager
DRIVER THREE
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GROUP FITNESS MANAGEMENT SYSTEM TOOLS TO DRIVE BUSINESS SUCCESS 1
An interactive workshops about the 8 Key Elements of Group Fitness Management where attendees learn about:
The importance of measuring attendances
Using attendance data to create successful timetabling
How to find world class instructors
What training is required to create world class instructors
The impact of studio design on member experience
Innovative marketing strategies to build attendances
Key factors to consider when creating a plan for success
What it takes to be a truly great Group Fitness Manager
DRIVER THREE
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Club Group Fitness Coaches in each agency
Most comprehensive online GF Management guide available e.g.
Instructor interview guide and recruitment campaigns
Instructor assessment and self assessment forms
Studio design guide and checklists
Launch and re-launch manuals
Budget templates
GF Management interview guide and self assessment forms
Online timetable creator
Group Fitness case study database - Group Fit P.R.O.F.I.T.
Online GF Managers forum
GROUP FITNESS MANAGEMENT SYSTEM TOOLS TO DRIVE BUSINESS SUCCESS 2
DRIVER THREE
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LES MILLS™ Group Fitness recruitment campaigns
GROUP FITNESS INSTRUCTOR RECRUITMENT
DRIVER THREE
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Simplified framework to assess the 5 key elements
Easy to understand instructor priorities
Powerful tool to support ongoing, in-house training
Building towards mastery
GROUP FITNESS ASSESSMENT TOOL
DRIVER THREE
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GROUP FITNESS TIMETABLE CREATOR
DRIVER THREE
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GROUP FITNESS LAUNCH AND RE-LAUNCH MANUALS
DRIVER THREE
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DRIVER THREE
BEST PRACTICE CASE STUDY: LEVITE JCC, BIRMINGHAM, ALABAMA
• Facility of 2,250 members• Only 8% capacity usage in GF 18
months ago • Quickly reduced Instructor team from
50–20 people • Average attendance in class was 4-8
people • Launched Les Mills programs in March
2005 • Successful freestyle classes maintained • Today 88% capacity usage in Les Mills
classes • 82% retention • 59% of total attendances are from GF
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BEST PRACTICE CASE STUDY: LEVITE JCC, BIRMINGHAM, ALABAMA
DRIVER THREE
• Only one studio available • GF Manager negotiated use of other
space for classes • Deliver 65 land classes per week • 45 classes in the studio, 20 in other
facility venues • Premium priced in the area • Very high quality in Instructor team • Instructor team to reach 40 people• Minimum of 20% male attendance in
Les Mills classes • Rank in the top 10 out of 250 JCCs in
USA
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GROUP FITNESS MARKETING MATERIALS
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E-CLUB: YOUR ONLINE MARKETING TEAM
DRIVER FOUR
REAP THE BENEFITS OF MARKETING BRANDS
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Abs & Butt
OR
OR
WHAT WOULD YOU RATHER MARKET?
DRIVER FOUR
1. LES MILLS™ Group Fit Formulas
2. Quarterly event campaigns
3. Outdoor campaigns
4. Imagination campaign
5. Black and white series
6. Fantasy campaign
7. Life changing campaign
8. What’s in it for me campaign
9. Shape your future campaign
10. Tree campaign
E-CLUB: YOUR ONLINE MARKETING TEAM
DRIVER FOUR
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HOW DO I SIGN UP AS A LES MILLS LICENSEE? Les Mills’ sales team contacts club
Club signs license agreement
Training of instructors undertaken
Instructors sign instructor agreement
Instructors enroll in autoship
Instructors submit video for assessment & final certification
Les Mills regional account managers actively assist the club in launching the new programs to its members
Licensee club re-launches the program every quarter to coincide with Les Mills new quarterly release
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NEXT STEPS FOR CURRENT LICENSEESTO LAUNCH MORE PROGRAMS
1. Review Group Fitness scores
2. Contact regional Les Mills distributor
3. Select two programs to launch in the next 3 - 6 months
4. Update license agreement
5. Book instructor training
6. Rebook Group Fitness Management training
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Research shows that licensees enjoyed greater business benefits when they schedule more than 50% of the timetable with LES MILLS™ programs and offer 5 or more LES MILLS™ programs
Source Conversa Global CVM Study 2005
Notes: (1) Sample size n = 4,218; (2) Sample size n = 928
NEXT STEPS FOR CURRENT LICENSEESTO LAUNCH MORE PROGRAMS
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LES MILLS OFFERS UNPARALLELED DEPTH OF EXPERIENCE IN GROUP FITNESSLes Mills
Is the undisputed world leader in Group Fitness
Has over 25 years expertise in creating and perfecting its Group Fitness System, used in over 11,000 clubs world-wide
Spends millions of dollars annually to ensure its products are world class
Has a safety review process, comprising medical and fitness industry professionals who review each program before its release to the market
Is continually innovating to improve existing products and bring new products to the market
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MAKING YOUR DREAMS BECOME A REALITY
Where do you see yourself?
Ready to sign up
Interested but need more information
Thanks but no thanks – would like to try classes first