© 2007 apc-mge corporation. infrastruxure central 4.1
TRANSCRIPT
![Page 1: © 2007 APC-MGE corporation. InfraStruXure Central 4.1](https://reader036.vdocument.in/reader036/viewer/2022062516/56649ddd5503460f94ad5dad/html5/thumbnails/1.jpg)
© 2007 APC-MGE corporation.
InfraStruXure Central 4.1
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© 2007 APC-MGE corporation.
What Is InfraStruXure Central?
InfraStruXure Central is a comprehensive management and monitoring solution for APC, NetBotz, and Non-APC SNMP devices.
InfraStruXure Central enables centralized management of APC devices: Configuration (WallBotz and RackBotz Only) Monitoring Reporting Graphing/Trending Private Network Video Surveillance Long term data storage
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© 2007 APC-MGE corporation.
ISX Central — Overview
Acts as a centralized repository for critical power, cooling, and environmental data, as well as camera image data.
Server-based — allows the user to access, control, and configure the NetBotz system through a Web interface
Rack-mountable 1 U (ISX Central Standard) or 2 U (ISX Central Enterprise)
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ISX Central—Overview How ISX Central Servers Work
ISX Central
Console
Applet
ISX Central
Console
Application
http or h
ttps
http or https
ISX Central Standard or Enterprise
NetBotz 320/420/500 Devices
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© 2007 APC-MGE corporation.
Current APC Management Platform Landscape
Light Integration
Different HardwareDifferent Consoles
InfraStruXure Central 4.1
• Graphing and trending• Surveillance• Data warehouse• Mass configuration• SSL encryption• Support of all APC
devicesCameras
Environmental
• Security NetBotz Cameras CCTV Cameras• Environmentals NetBotz Sensors Dry contact• Light third party
Third Party NCPI
NetBotz
APCPDU
APCCRACs
InfraStruXure Manager
APCUPS
• Deep Power ManagementAPC only
• Deep Cooling ManagementAPC only
• Data Center Build-out tools
APCRPDU
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© 2007 APC-MGE corporation.
How do I Do BMS and RMS support today?
APC InfraStruXure Managerwith 25 node license key
APC InfraStruXure Central v4.1
The Bundle
AP9490 for both, Standard editionAP9495 for both, Enterprise edition
•This option available for customers who require RMS support, BMS support, Mass configuration or Mass firmware updates of
APC devices
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© 2007 APC-MGE corporation.
InfraStruXure® Central 4.xKey Features
Connected Devices can be split into groups Dynamic Groups—based on discovery Static Groups—based on administrator selection
Three different views of connected Devices Map View—view appliances based on location maps Table View—shows detailed status of each appliance Alerts View —shows appliance alerts and conditions
Allows for mass configuration of NetBotz Devices
Ability to graph and report environmental conditions
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© 2007 APC-MGE corporation.
InfraStruXure Central 4.1 Standard
• Both systems ship with Rapid rails to optimize installs into APC racks.• Customers will need to purchase Versa rails in order to mount in 3rd-party racks.
InfraStruXure Central Standard Edition Hardware:
- 1 U rack mount 1U form factor Single 2.8GHz Pentium 4 (64-bit) 2GB RAM Single, 250GB SATA HDD
- Dual 10/100/1000 Ethernet - Single Power Supply (345W @ 1177 BTU)
Includes license for 25 nodes (devices)
Maximum number of managed devices:
- 1025 maximum number of devices- 125 Botz in surveillance mode
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InfraStruXure Central 4.1- Enterprise
InfraStruXure Central Enterprise Edition Hardware:
- 2U rack mount- Dual 3.0 GHz Xeon Processor (64 bit)- 4GB RAM- 1.2TB of storage in RAID 5 array (1TB
usable)- 5 SCSI drives (300GB each)
- 5 hot plug SCSI drives- Dual 10/100/1000 Ethernet - Dual hot-swappable Power Supplies
(700W @ 2388 BTU) Includes license for 25 nodes
(devices) Maximum number of managed
devices:
- 1025 maximum number of devices- 250 Botz in surveillance mode
The key differences between the Standard and Enterprise systems are:• Redundant disks• Redundant power• Larger disk space for more historical data
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© 2007 APC-MGE corporation.
NetBotz Standard vs. NetBotz Enterprise
Feature Standard Enterprise
Pre-Loaded Appliance Yes Yes
Rack-Mount Design Yes Yes
Physical Size 1 U 2 U
Drive Types IDE SCSI
Available Storage 250 GB 1 TB
Hardware Based RAID No Yes
Processor Type Pentium 4 Xeon
RAM 1 GB 4 GB
Network Adapters (2) 10/100/1000 (2) 10/100/1000
Hot-Pluggable Drives No Yes
Redundant Power Supply No Yes
Hot-Swappable Power Supplies No Yes
Standard Appliances Licensed 25 25
Differences are highlighted in blue
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InfraStruXure Central 4.x – Software Architecture
InfraStruXure Central Software Architecture: All data (sensors and images)
stored in file system data repository
Postgres SQL used to store topology data and headers/pointers to info in the data repository
All communications to the appliances flows through the Apache/Tomcat software stacks via port 80 or port 443 (Ports are configurable)
InfraStruXure Central periodically polls all devices and retrieves current sensor readings and stores the information in data repository
InfraStruXure Central monitors all Devices for online/offline states
APC Devices are configured to send (via HTTP Post) alerts to InfraStruXure Central
Linux OS (64 Bit)(Based on 2.6 Kernel)
Apache WebServer
Postgres SQLDatabase
Tomcat(Java Servlet Server)
InfraStruXure CentralJava Applications (Servlets)
OpenSSL
Open Source NetBotz Source
File System DataRepository
(local or remote)
Spring Framework(Java)
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© 2007 APC-MGE corporation.
Communication Modes—Overview
LAN Mode Default mode when appliances are added to ISX Central in a normal LAN/network environment
Bi-directional communication—ISX Central can initiate communications to appliances and vice versa
Post-Only Mode Special mode initiated by the appliance if there is a firewall between the appliance and the ISX Central and only the ISX Central has a public IP Address
Uni-directional communication—only NetBotz Appliances can initiate communication to ISX Central
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InfraStruXure Central – Post Only Mode
Corporate Network
InfraStruXure Central
InternetIntranet
Remote Network
NetBotzDevice
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InfraStruXure Central – Node Licensing
Device Licensing: A node = IP address Cameras no longer count as a node Ships with 25 nodes, can be expanded to 1025 25, 100, 500, and 1000 node keys SNMP, IPMI and DCAL (APC proprietary protocol) devices
that are directly managed by InfraStruXureC now count as nodes
NetBotz appliances with Advanced Device Crawlers (monitoring up to 48 devices) count as one node on InfraStruXure
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© 2007 APC-MGE corporation.
InfraStruXure Central – Node Licensing
InfraStruXure Central – Node Licensing 25 nodes ships on ISX Central Standard and Enterprise Additional Node Licenses scalability of up to 1025
devices- 25 Node License AP9525 - 100 Node License AP95100- 500 Node License AP95500- 1000 Node License AP951000
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InfraStruXure Central – Performance & Planning
Maximum Appliances per InfraStruXure Central The following are the maximum number of recommended devices
for InfraStruXure Central Standard and Enterprise.
These maximum configurations can only be achieved in optimized low load environments.
APC and Non-APC SNMP Devices
NetBotz Surveillance Devices
InfraStruXure Central Standard
1025 125
InfraStruXure Central Enterprise
1025 250
Note: The throughput difference between Standard and Enterprise is quite different. If Surveillance is going to be used, APC highly recommends InfraStruXure Central Enterprise.
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InfraStruXure Central – Performance & Planning
FPS = frames per second
Resolution = camera resolution or picture size
Appliance Alerting = a notification from a NetBotz appliance that a threshold was breeched may include text, possibly pictures, possibly audio
Surveillance Clips = pictures sent to InfraStruXure Central as a result of detected motion.
Surveillance clips do NOT generate alerts.
Surveillance clips record video (and audio) until the motion stops (recorded at the InfraStruXure Central only).
Pictures Per Alert = defines the number of pictures captures per alert
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InfraStruXure Central – Performance & Planning
InfraStruXure Central performance is greatly affected by the following factors: Network throughput (10Mb vs 100Mb, vs 1Gb) Number of appliances managed by InfraStruXure Central Camera Frame Rate Camera Resolution Alerting Frequency Alerting Overlap Pictures per Alert Surveillance Activity Surveillance Overlap Number of active consoles
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InfraStruXure Central – Performance & Planning
For the NetBotz version 2 appliances, APC recommends the following camera capture settings for alerting and/or surveillance: Option 1:
- Resolution = 640 x 480- Frames per Second = 1 or 2
Option 2:- Resolution = 320 x 240- Frames per Second = 4 or 5
For alerting capture, NetBotz recommends not capturing more than 25 seconds of video per alert. If more than 25 seconds of video is required, then it may be more appropriate to
utilize surveillance instead of camera motion or door switch alerts.
Optimize what initiates camera motion and surveillance activity by properly configuring camera masking, sensitivity, and area of motion. Essentially tuning the camera to only capture video when something “interesting” is
happening.
Audio recording does not affect InfraStruXure Central to a large degree, but it does place an additional load on the appliance so only enable when necessary.
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InfraStruXure Central Data Polling Data Polling Overview for Managed and Monitored Devices InfraStruXure Central polls each device periodically to gather sensor readings (default is 10
minutes).
For managed and monitored devices all historical sensor readings and current sensor readings are returned since the last poll request.
Only reading changes are returned. For example if humidity has been holding steady at 42% for the past 15 minutes and the InfraStruXure Central is polling every 15 minutes; then no sensor information is returned and no new data is stored in the InfraStruXure Central database.
Therefore amount of data returned per appliance is completely variable. If the environment your devices are located in static, then very little data will be returned. If the environment your devices are located in is dynamic, then more data will be returned.
Each data point that changes results in 50 bytes of data being sent and stored in the repository
Tests indicate that version 2 appliances in a typical office setting have about 1900 changes per day to their various standard sensors.
These 1900 changes per day equate to about 94 KB of data per day (or 3MB per month) per device.
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InfraStruXure Central – Performance & Planning
Alert Throughput (Standard & Enterprise) The maximum number of alerts a InfraStruXure Central can
handle is variable depending on the contents of the alerts. Text alerts Picture alerts (picture qty, size of pictures, etc.)
InfraStruXure Central can handle a maximum of 150 alerts per minute sustained (9000 alerts per hour) Assuming the alerts are picture alerts containing 15 pictures captured at
640x480 resolution
Note: An alert is about 400bytes of text data plus pictures, audio and graphs.
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InfraStruXure Central – Performance & Planning
Surveillance Throughput for InfraStruXure Central Local Storage
InfraStruXure Central can sustain a maximum of incoming surveillance frames (Regardless of resolution and SSL; Assumes Gigabit connection and local repository): InfraStruXure Central Standard Max frame rate = 250 FPS InfraStruXure Central Enterprise Max frame rate = 500 FPS
The max FPS can be divided among as many or as few NetBotz cameras (not appliances).
InfraStruXure Central Standard Example: 62 cameras at 640x480 at 4 frames per second. 125 cameras at 640x480 at 2 frame per second
InfraStruXure Central Enterprise Example: 125 cameras at 640x480 at 4 frames per second. 250 cameras at 640x480 at 2 frame per second
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InfraStruXure 4.1 Distributed Architecture
InfraStruXure Central
NAS
NAS*
V1 Pod sharing with a NetBotz 500*
InfraStruXure Central
Dual posts fordisaster recovery*
* BotzWare 2.6 needed for 420 NAS support, dual surveillance posts, and V1 pod sharing
Java console(v 1.5.0_06) NAS
NAS
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ISX Central – Possible IP Connections
ISX-CConsole
HTTP or HTTPS
SNMPManager
SNMP
HTTP or HTTPS NetBotzAppliance
SMTPEmail Svr
DNSDNS Svr
NFSNAS/SAN
CIFSNAS/SAN
NetBotzAppliance
HTTP or HTTPS
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Data Repository And Types NAS: Network Attached Storage examples:
File server, NAS appliance, etc.
NAS Storage uses the following protocols most commonly: CIFS:
- CIFS: Common Internet File System, this protocol is the successor to SMB. CIFS implements all of SMB’s features with more stringent security, fault tolerance, and increased performance.
- CIFS are commonly used to connect Windows PC’s and Windows to UNIX/Linux servers/clients.
NFS:- Network File System, similar to SMB & CIFS, NFS is another protocol that enables
the file system on a remote system to be accessible on the local system.- NFS is more common in the UNIX world allowing UNIX/Linux servers to share
files/folders more easily.
WarningLocal NAS must have gigabyte connection. NFS is 50% slower than CIFS
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Hardware Level Examples for Distributed Storage
Different levels of NAS Hardware
Hardware examples for Basic NAS - Desktop class hardware- Entry Level Server- IDE / SATA Drives
Hardware Examples For Premium NAS- Medium to high end servers- Containing SCSI / Fiber Drives
NetBotz recommends premium NAS for solutions involving surveillance
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InfraStruXure Central – Performance & Planning NAS
Surveillance Throughput for InfraStruXure Central With NAS Storage
InfraStruXure Central standard can sustain a maximum of incoming surveillance frames when using NAS storage Local 250FPS NFS Basic 125FPS NFS Premium 200FPS CIFS Basic 125FPS CIFS Premium 350FPS
InfraStruXure Central Enterprise can sustain a maximum of incoming surveillance frames when using NAS storage Local 500FPS NFS Basic 125FPS NFS Premium 275FPS CIFS Basic 125FPS CIFS Premium 500FPS
Note: Assumes gigabyte connection from InfraStruXure Central to NAS
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InfraStruXure Central – Performance & Planning
Day Week Month 3Months
6Months
1 Year 2 Years 3 Years
1 94KB .6MB 2.8MB 8.3MB 16.6MB 33.1MB 66.2MB 99.4MB
10 .9MB 6.4MB 27.6MB 82.8MB 165.6MB 331.2MB 662.4MB 993.6MB
15 1.4MB 9.7MB 41.1MB 124.2MB 248.4MB 496.8MB 993.6MB 1.5GB
25 2.3MB 16.1MB 69.0MB 207.0MB 414.0MB 828.0MB 1.6GB 2.4GB
50 4.6MB 32.2MB 138.0MB 414.0MB 828.0MB 1.6GB 3.2GB 4.9GB
100 9.2MB 64.4MB 276.0MB 828.0MB 1.6GB 3.2GB 6.5GB 9.7GB
150 13.8MB 96.6MB 414.0MB 1.2GB 2.4GB 4.9GB 9.7GB 14.6GB
200 18.4MB 128.8MB 552.0MB 1.6GB 3.2GB 6.5GB 12.9GB 19.4GB
250 23.0MB 161.0MB 690.0MB 2.0GB 4.0GB 8.1GB 16.2GB 24.3GB
500 46.0MB 322.0MB 1.3GB 4.0GB 8.1GB 16.2GB 32.3GB 48.5GB
Disk Space Consumption for Sensor Reading Data Only
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InfraStruXure Central – Performance & Planning
Disk-space Consumption for Alerts and Sensor Data Assumptions:
Version 2 Appliances 3 text alerts per day per appliance 3 picture alerts per day per appliance (15 640x480 pictures, no audio)
Number ofAppliances Day Week Month
3Months
6Months 1 Year 2 Years 3 Years
1 2.3MB 16.3MB 70.1MB 210.2MB 420.4MB 840.7MB 1.6GB 2.5GB
10 23.4MB 163.5MB 700.6MB 2.1GB 4.1GB 8.2GB 16.4GB 24.6GB
15 35.0MB 245.2MB 1050.9MB 3.1GB 6.2GB 12.3GB 24.6GB 36.9MB
25 58.4MB 408.7GB 1.7GB 5.1GB 10.3GB 20.5GB 41.1GB 61.6GB
50 116.8MB 817.4MB 3.4GB 10.3GB 20.5GB 41.1GB 82.1GB 123.2GB
100 233.5MB 1.6GB 6.8GB 20.5GB 41.1GB 82.1GB 164.2GB 246.3GB
150 350.3MB 2.4GB 10.3GB 30.8GB 61.6GB 123.2GB 246.3GB 369.5GB
200 467.1MB 3.2GB 13.7GB 41.8GB 82.1GB 164.2GB 328.4GB 492.6GB
250 583.8MB 4.0GB 17.1GB 51.3GB 102.6GB 205.3GB 410.5GB 615.8GB
500 1.1GB 8.0GB 34.2GB 102.6GB 205.3GB 410.5GB 821.0GB 1231.5GB
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InfraStruXure Central – Performance & Planning
#
Cams
1
Day
1
Week
1
Mnth
2
Mnth
3
Mnth
4
Mnth
5
Mnth
6
Mnth
7
Mnth
8
Mnth
9
Mnth
10
Mnth
11
Mnth
12
Mnth
1 0.4 2.5 9.8 19.6 29.4 39.2 49.0 58.8 68.6 78.4 88.2 98.1 107.9 117.7
10 3.5 24.5 98.1 196.1 294.2 392.2 490.3 588.3 686.4 784.4 882.5 980.5 1078 1176
15 5.3 36.8 147.1 294.2 441.2 588.3 735.4 882.5 1029 1176 1323 1470 1617 1765
25 8.8 61.3 245.1 490.3 735.4 980.5 1225 1470 1715 1961 2206 2451 2696 2941
50 17.5 122.6 490.3 980.5 1470 1961 2451 2941 3431 3922 4412 4902 5392 5883
100 35.0 245.1 980.5 1961 2941 3922 4902 5883 6863 7844 8824 9805
Surveillance Disk Space Consumption (GB)
Assumptions:• Version 2 appliances • Low Activity Scenario (1 hour of video recording per day)• 640x480 at 2 FPS• No Audio
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InfraStruXure Central – Performance & Planning
Total Disk-space Consumption The amount of disk space consumed per year is an
aggregate of the following: Polled data (sensor readings) Alert data (including pictures and audio)
- 400 bytes of text data- plus pictures data if applicable- plus audio data if applicable
Surveillance data (pictures and audio)- Picture data- plus audio data if applicable
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InfraStruXure Central – Performance & Planning
Multiple InfraStruXure Centrals Obviously if there are more NetBotz appliances than a single
InfraStruXure Central can manage, then multiple InfraStruXure Central systems will have to be deployed.
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Console Views—Overview Map View
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Console Views—Overview Map View
Hierarchy of groups—shows groups within groups
Groups
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Console Views—Overview Map View
Roll-Over Help—shows details of the appliance
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Console Views—Overview Map View
Right click on the device to view status.
Data sets available for easy navigation
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Console Views—Overview Map View
Double-clicking appliance shows advanced view
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Console Views—Overview Table View
View selected group in table format Reorder table by columns Configure which columns are shown
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Console Views—Overview Table View
Double-clicking appliance shows advanced view
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Console Views—Overview Alerts View
Summary of alerts from appliance based on date View details of each alert Listen to audio (if applicable) Unresolved alerts have red background Ability to delete multiple alerts at once
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Console Views—Overview Alerts View—Detailed View
Details of alert with graphs and pictures
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Console Views—Overview Graph and Report View
Graph internal and external sensor readings Graph same type sensors on same graph
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Console Views—Overview Graph and Report View (cont.)
Zoom into graph Save graph as .jpeg or .bmp file or export data as text file
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Console Views—Overview Graph and Report View (cont.)
Reports (table format) on all sensors, applications, and alerts Export report data as a text file
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© 2007 APC-MGE corporation.
InfraStruXure® Central 4.x Surveillance
Add-On Application for ISX Central
Allows the user to license specific cameras in “surveillance mode”
Allows user to view multiple cameras simultaneously in the live camera view
Captures video for as long as motion occurs
All captured video is only stored in ISX Central and NOT store in the individual Appliances
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© 2007 APC-MGE corporation.
InfraStruXure® Central 4.x Surveillance
Camera Motion Standard with Standalone
Appliances and ISX Central
Only captures video for a finite amount of time/frames once motion is detected
Does not capture again until motion stops and then is detected again
Surveillance Add-On Application for ISX
Central only Captures video for as long as
motion occurs Navigation of historical clips Simultaneous viewing of
multiple cameras
• Camera Motion vs. Surveillance
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© 2007 APC-MGE corporation.
Questions?
Q U E S T I O N S ?
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© 2007 APC-MGE corporation.
InfraStruXure® Central 4.xInstallation – Initial Network
Configuration
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© 2007 APC-MGE corporation.
Installation—InfraStruXure® Central 4.x Applications
Place the ISX Central Installer CD-Rom in the drive of the system used to configure and manage the ISX Central (customer’s system) Windows systems—the ISX Central Installer will start
automatically Linux or Solaris systems—run install.bin from the sub-
directory on the CD
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© 2007 APC-MGE corporation.
Installation—NetBotz Applications
The InstallAnywhere window appears indicating that the software is preparing to install
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© 2007 APC-MGE corporation.
Installation—ISX Central Applications
The Welcome screen appears—select “Next” to continue
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© 2007 APC-MGE corporation.
Installation—ISX Central Applications
The Important note screen appears to exit all ISX central application. Click “Next” to continue
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Installation—NetBotz Applications
The License Agreement window appears Click “I Accept the terms of the License Agreement” Click “Next”
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© 2007 APC-MGE corporation.
Installation—NetBotz Applications
The Choose Install Set window appears Choose “Typical” to install the Serial Configuration Utility
and ISX Central Control Console Application Click “Next” to continue
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© 2007 APC-MGE corporation.
Installation—NetBotz Applications
The Choose Install Folder window appears prompts you to choose an installation location Click “Next” to continue
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Installation—NetBotz Applications
The Pre-Installation Summary window appears confirming the installation information Click “Install” to continue
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© 2007 APC-MGE corporation.
Installation—NetBotz Applications
The Installation window appears indicating the progress of the installation
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Installation—NetBotz Applications
The Install Complete window appears Click “Done” to finish the installation and close the ISX
Central Installer
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration Complete before physical installation, by performing the
following procedure:
1. Ensure that the power cord and the Ethernet cord of the ISX Central are connected
2. Connect one end of a null modem cable to the ISX Central and the other end to your laptop computer
Null modem cableISX Central
(Enterprise version shown) Laptop computer
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)3. Start the NetBotz Serial Configuration Utility
• (Start Programs ISX Central Help and Tools ISX Central Serial Configuration Utility)
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)4. When the ISX Central has finished starting up
select the “Next” button to continue. Note: The device may take up to 2 minutes to fully start up.
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)5. The serial configuration will search for NetBotz
appliances attached to your computer through the serial port
Select “Next”
Select appropriate port/appliance
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)
6. You will be prompted for a password in the Root Password window—enter the default password “apc” and select OK
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)7. Select the radio button for “Configure using
these settings” and enter the IP Address, Subnet Mask, and Default Gateway for the device
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)8. Configure the DNS information for the device
by completing the information under “DNS Settings”
9. Select “Next” to continue
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© 2007 APC-MGE corporation.
Installation—Initial Network Configuration
Initial Network Configuration (cont.)
10. Enter ISX Central hostname and Click “OK” to continue.
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Installation—Initial Network Configuration
Initial Network Configuration (cont.)11. Shutdown ISX Central to save network
settings.
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Installation—Initial Network Configuration
Initial Network Configuration (cont.)11. The final screen displays the configured
network settings — select “Back” to make any changes to the information or “Finish” to exit the utility
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© 2007 APC-MGE corporation.
Using LDAP With ISXC
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© 2007 APC-MGE corporation.
What is LDAP? Lightweight Directory Access Protocol
Active Directory is an Implementation of LDAP
LDAP servers manage users, user groups, resource access, and in some cases name resolution.
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© 2007 APC-MGE corporation.
Why Use LDAP with ISXC? Users do not need to memorize additional
passwords
Administrators do not have to maintain user accounts on ISXC
Password policy is based on company standard.
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© 2007 APC-MGE corporation.
Before You Begin Customer must have a LDAP search account
Customer must know the hostname of the LDAP server
Customer must know the search base of the users and user groups they wish to have login access
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© 2007 APC-MGE corporation.
Steps To “Bind” ISXC to LDAP
Provide search user account and search base so that ISXC can access the LDAP server
Explore the LDAP tree adding user groups and users as needed through the provided ISXC interface
Assign LDAP users and groups device group access on ISXC
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© 2007 APC-MGE corporation.
Adding an LDAP Server to ISXC
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Configuring the Bind
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© 2007 APC-MGE corporation.
The Bind User The Bind User DN must be explicitly typed out in
perfect syntax.
The bind user DN MUST HAVE permission to search the search base with the users and groups that ISXC will user
Experience shows that people rarely input the right syntax the first time.
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© 2007 APC-MGE corporation.
Bind DN Syntax Example Bind User DN: cn=John Smith, ou=AMS, dc=defaultcorp,
dc=com (cn) stands for Canonical Name: It is the long name for the user and
sometimes a built in container group in active directory (ou) stands for organizational unit: Most Directories created by
users in active directory are organizational units (dc) stands for domain component: Normally this is used to
specify the domain portion of the BIND DN. In active directory it is required, while in other LDAP implantations it can be optional.
Commas must be escaped with \ The bind DN starts with the canonical name of the user , then the
organizational unit if applicable, and finally with the domain components if needed.
On Active Directory a container “folder” does not have the little are work in the folder icon, while a Organizational Unit Does
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Is it an OU or a CN?
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© 2007 APC-MGE corporation.
Determining the BIND DN The BIND DN is NOT the
login name
2003.aus-lab.netbotz.com is the DC portion
Users would normally be the OU, but on Active directory it is a CN as it is a built in container. (See previous slide)
“directory search” is the user name or canonical name (CN)
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Final Bind DN cn=directory search, cn=Users, dc=2003, dc=aus-
lab, dc=netbotz, dc=com
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© 2007 APC-MGE corporation.
Search Base The search base specifies the top level folder of ISXC’s
LDAP access.
ALL USERS and USER GROUPS that ISXC authenticates with must be in the search base.
If a user is a member of a Group that is in the search base, but the user is not in the search base, login will be denied.
Users and User Groups within the search base will not be allowed to login to ISXC unless they are explicitly added later in the configuration.
Being in the search base only allows an ISXC administrator to add the user or group, it does not grant automatic access.
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© 2007 APC-MGE corporation.
Active Directory Search Base In this example the administrator chooses to allow login only from
users/groups in the AMS Organizational Unit Search base is : ou=AMS , ou=Corp, dc=2003, dc=aus-lab, dc=netbotz,
dc=com
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Complete Configuration
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© 2007 APC-MGE corporation.
Adding Users and Groups When the bind is successful Users and Groups
can be added through the GUI tool
On the User/Group Configuration screen, only ISXC Admin privileges can be given. All other privileges must be added per device group
You must click on a folder in the left pain for users and groups to appear in the center.
Users and Groups are displayed by their Canonical name, not by login.
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User/Group Browser
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Granting Per Device Group Permissions to LDAP Users
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© 2007 APC-MGE corporation.
LDAP Behavior When Directory Server is Down, users cannot log in LDAP users cannot change their password (Through ISXC) Users will login with their login IDs, not their canonical names LDAP users can be added and deleted from ISXC without
interrupting current connections If a LDAP ID has the same username as an ISXC local ID, then the
ISXC local ID is preferred. A local administration account must remain on ISXC (ISXC will not
let you delete this local account) ISXC NEVER modifies any data within the directory server, and
does not process any permissions data other than group membership and account id/password authentication
Official tested support for Open LDAP and Active Directory only, but L3 will attempt to make any LDAP compliant system work.
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© 2007 APC-MGE corporation.
Trouble Shooting The most common problem with LDAP is a syntax
error in the Bind DN. Make sure that the BIND DN has the bind user’s
canonical name and not their login id Make sure that if the bind user is in an OU, that ou is
specified and if it is in a container that cn is specified. Make sure commas are escaped out with \ (you can
escape a \ with \\) Sometimes DNS and DCs are not the same especially in
companies that have migrated from legacy X.500 implementations
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© 2007 APC-MGE corporation.
Trouble Shooting The Second most common problem with LDAP is
lack of permission on the search user. If strange error messages appear try a normal LDAP user
account, just to test to see if it is a permissions problem Try an admin level account if that doesn’t work.
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© 2007 APC-MGE corporation.
Trouble Shooting If a customer has more than 50,000 users or
groups in a singe OU and their client is crashing in the LDAP browser. There is a known issue about handling a massive amount
of users and groups in the same OU. The client runs out of memory as we limit memory usage to 256MB
The solution is to increase the amount of RAM the client can use. In c:\programs\(ISXC version) there is a file called “InfraStruXure Central Console.lax”
Edit the line in this file that displays lax.nl.java.option.java.heap.size.max=268435456to displaylax.nl.java.option.java.heap.size.max=536870912
Restart Client
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© 2007 APC-MGE corporation.
Questions?
Q U E S T I O N S ?