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Page 1: © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 1 Cisco ESW 500 Series Switches (30 Mar 2012) ESW-520-24-K9/ SRW224G4-K9-EU 24 ports 10/100

© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 1

Cisco ESW 500 Series Switches (30 Mar 2012)

ESW-520-24-K9/ SRW224G4-K9-EU

24 ports 10/100

ESW-520-24P-K9/ SRW2024P-K9-EU

24 ports 10/100with PoE

ESW-520-48-K9/ SRW248G4-K9-EU 48 ports 10/100

ESW-520-48P-K9/ SGE2010P

48 ports 10/100with PoE

ESW-540-24-K9/ SRW2024-K9-EU 24 ports 10/100/1000

ESW-540-24P-K9/ SRW2024P-K9-EU

24 ports 10/100/1000with PoE

ESW-540-48-K9/ SRW2048-K9-EU 48 ports 10/100/1000

Cisco SA 500 Security Appliance

SA520-K9 SA 520 Security Appliance

SA520W-K9 SA 520W Security Appliance

SA540-K9 SA 540 Security Appliance

Cisco SPA 8800 IP Telephony Gateway

SPA 8800 Cisco SPA 8800 IP Telephony Gateway

Small Business Pro Series Productand Service Matrix

Cisco Small Business Pro Service

CON-SBS-SVC23-year Cisco

Small Business Pro Service

$69

Cisco SPA 500 Series IP Phones

SPA501G 8-line IP phone non display; PoE and PC port

SPA502G 1-line IP phone with display; PoE and PC port

SPA504G 4-line IP phone with display PoE and PC port

SPA508G 8-line IP phone with display; PoE and PC port

SPA509G 12-line IP phone with display; PoE and PC port

SPA525G25 Line IP Phone with Color Display, PoE, 802.11g, Bluetooth, Mobile Link

Cisco Unified Com 540 Model

UC540W-FXO-K9

Cisco UC 540 base unit 8U; max 32 users; 4 FXO ports; 8 PoE 10/100 ports; integrated wirelessand 1VIC slot

UC540W-BRI-K9

Cisco UC 540 base unit 8U; max 32 users; 2 BRI ports: 8 PoE 10/100 ports; integrated wireless and 1 VIC slot

Cisco 520 T1 Secure Router (27 Jan 2012)

SR520-T1-K9 Cisco 520 T1Secure Router

Cisco Small Business Pro Service

CON-SBS-SVC43-year Cisco

Small Business Pro Service

Cisco Small Business Pro Service

CON-SBS-SVC13-year Cisco

Small Business Pro Service

Cisco Small Business Pro Service

CON-SBS-SVC33-year Cisco

Small Business Pro Service

Page 2: © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 1 Cisco ESW 500 Series Switches (30 Mar 2012) ESW-520-24-K9/ SRW224G4-K9-EU 24 ports 10/100

© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 2

Cisco Small business Support

• Service Price is Based on Complexity of the Device• Only one SKU per Device

Page 3: © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 1 Cisco ESW 500 Series Switches (30 Mar 2012) ESW-520-24-K9/ SRW224G4-K9-EU 24 ports 10/100

© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 3

Cisco Small business Partner Rapid Response Service

• 24*7 access to Small Business Support Center• Expidited 4-hour hardware replacement• $999 per device, use CON-SBS4-SVC1

Page 4: © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 1 Cisco ESW 500 Series Switches (30 Mar 2012) ESW-520-24-K9/ SRW224G4-K9-EU 24 ports 10/100

© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID 4

Cisco Small Business Servicesand Support Portfolio