© 2009 gvm solutions enterprise learning diagnostic (eld) high level overview 1.0 alignment and...

© 2009 GVM Solutions Enterprise Learning Diagnostic (ELD) High Level Overview 1.0 Alignment and Governance 1.1 Learning Governance 1.2 Curriculum Alignment 1.3 Talent Management Alignment 1.4 Leadership Development 1.5 Learning Adoption 1.6 Vendor Rationalization 1.7 Shared Services Management 2.0 Content Provisioning 2.1 Content Sourcing 2.2 Content Development 2.3 Content Maintenance 2.4 Content Integration 2.5 Content Management 2.6 SME Management 3.0 Learning Delivery 3.1 Instructor-Led Training 3.2 E-Learning Delivery 3.3 Performance Support 3.4 Knowledge Management 3.5 Tutoring and Mentoring 3.6 Assessment & Survey Delivery 4.0 Operations & Administration 4.1 Technology and Infrastructure 4.2 Learning Help Desk 4.3 Learning Data Administration 4.4 Billing & Chargeback Mgt. 4.5 Materials Fulfillment Mgt. 4.6 Capacity Management 4.7 Resource Management 5.0 Learning Analytics 5.1 Utilization Analysis 5.2 Learning Analysis 5.3 Performance Analysis 5.4 Business Impact Analysis The ELD is a comprehensive client assessment against industry benchmarks in the following five domains. Each domain is composed of four to seven component areas. There are 30 areas in total:

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Enterprise Learning Diagnostic (ELD)High Level Overview

1.0 Alignment and Governance1.1 Learning Governance1.2 Curriculum Alignment1.3 Talent Management Alignment1.4 Leadership Development1.5 Learning Adoption1.6 Vendor Rationalization1.7 Shared Services Management

2.0 Content Provisioning2.1 Content Sourcing2.2 Content Development2.3 Content Maintenance2.4 Content Integration2.5 Content Management2.6 SME Management

3.0 Learning Delivery3.1 Instructor-Led Training3.2 E-Learning Delivery3.3 Performance Support3.4 Knowledge Management3.5 Tutoring and Mentoring3.6 Assessment & Survey Delivery

4.0 Operations & Administration4.1 Technology and Infrastructure4.2 Learning Help Desk4.3 Learning Data Administration4.4 Billing & Chargeback Mgt.4.5 Materials Fulfillment Mgt.4.6 Capacity Management4.7 Resource Management

5.0 Learning Analytics5.1 Utilization Analysis5.2 Learning Analysis5.3 Performance Analysis5.4 Business Impact Analysis

The ELD is a comprehensive client assessment against industry benchmarks in the following five domains. Each domain is composed of four to seven component areas. There are 30 areas in total:

Page 2: © 2009 GVM Solutions Enterprise Learning Diagnostic (ELD) High Level Overview 1.0 Alignment and Governance 1.1 Learning Governance 1.2 Curriculum Alignment

ELD Conceptual Example

1010

Industry

CLIENT

Alignment and Governance

Content Provisioning

Learning DeliveryOperations & Administration

Learning Analytics

An analysis of client data enables the following comparison for each domain. In view of key or strategic business drivers, the client can take appropriate measures to optimize learning. In the following example, the client lags the industry in three of five domain areas. GVM Solutions can assist to “move the gauges” to required levels to achieve key business results.