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© 2009 IBM Corporation 1 Dynamic Infrastructure: Helping Build a Smarter Planet Speaker Guidance This presentation is part of the Dynamic Infrastructure Sales Kit and can be found on the supporting Sales portal listed below. This presentation is intended to be used to educate clients on the smarter planet initiative at a high level and the overall strategy for the dynamic infrastructure theme. This presentation is an update to the original Dynamic Infrastructure Strategy Presentation. Some slides from our February presentation that we did not re-use in the front section are in backup for you to use if you feel they add to your story. We have identified in SAM a set of charts that are recommended for use when in need of a summary presentation. For a 30 minute overview, we would recommend the following slides: 1, 3-10, 14, 23, 26, 34 -39, 41. Speaker notes have been added and a speaker guide is available in word at: http://cattail.boulder.ibm.com/cattail/#[email protected]/files/244731807AC33DD9B424082C093F23B6 The speaker guide is robust, with detailed information on each client reference. Therefore, it is recommended that you review the pages you wish to print prior to printing. This particular presentation has incorporated client references into the body of the story- as an approach to educate customers on our strategy through the experiences of our customers. Selecting a descriptor slide and a reference slide together can bring the story to life. In addition, in many of our initiative sections, we have provided a ‘scenario’ chart- one that allows for more hypothetical discussions of what a customer could do- and how we help them do it. Consider interspersing a few of these as well. For additional information or any questions, please contact your DI liaison: Sheryl Matton for Content Monica Stipe for GTM Debra Schultz for CE Mary Moore for SE (product line linkage) Marcia Assor for GTS Teresa Whittle for SWG Dynamic Infrastructure W3 Portal http://w3.ibm.com/ibm/resource/di.html

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© 2009 IBM Corporation1

Dynamic Infrastructure: Helping Build a Smarter Planet

Speaker Guidance This presentation is part of the Dynamic Infrastructure Sales Kit and can be found on the supporting Sales portal listed

below.

This presentation is intended to be used to educate clients on the smarter planet initiative at a high level and the overall strategy for the dynamic infrastructure theme.

This presentation is an update to the original Dynamic Infrastructure Strategy Presentation. Some slides from our February presentation that we did not re-use in the front section are in backup for you to use if you feel they add to your story.

We have identified in SAM a set of charts that are recommended for use when in need of a summary presentation. For a 30 minute overview, we would recommend the following slides: 1, 3-10, 14, 23, 26, 34 -39, 41.

Speaker notes have been added and a speaker guide is available in word at: http://cattail.boulder.ibm.com/cattail/#[email protected]/files/244731807AC33DD9B424082C093F23B6

The speaker guide is robust, with detailed information on each client reference. Therefore, it is recommended that you review the pages you wish to print prior to printing.

This particular presentation has incorporated client references into the body of the story- as an approach to educate customers on our strategy through the experiences of our customers. Selecting a descriptor slide and a reference slide together can bring the story to life. In addition, in many of our initiative sections, we have provided a ‘scenario’ chart- one that allows for more hypothetical discussions of what a customer could do- and how we help them do it. Consider interspersing a few of these as well.

For additional information or any questions, please contact your DI liaison:

Sheryl Matton for Content

Monica Stipe for GTM

Debra Schultz for CE

Mary Moore for SE (product line linkage)

Marcia Assor for GTS

Teresa Whittle for SWG

Dynamic Infrastructure W3 Portal http://w3.ibm.com/ibm/resource/di.html

© 2009 IBM Corporation© 2009 IBM Corporation

Dynamic Infrastructure:Helping Build a Smarter Planet

Presenter’s Name - Presenter’s Title

DD Month Year

© 2009 IBM Corporation3

Dynamic Infrastructure: Helping Build a Smarter Planet

The world is getting smarter – more instrumented, interconnected, intelligent.

Smart traffic systems

Smart water management

Smart energy grids

Smart healthcare

Smart food systems

Intelligent oil field technologies

Smart regions

Smart weather

Smart countries

Smart supply chains

Smart cities

Smart retail

© 2009 IBM Corporation4

Dynamic Infrastructure: Helping Build a Smarter Planet

A smarter planet is placing new demands on IT.

Pervasive instrumentation will create vast amounts of data & drive new types of applications that require real time data analysis and prediction.

Analytics with Online Transaction Processing

Network Security& Threat Management

3D On-Line Infotainment

FinancialAnalytics

MedicalImaging

Video Surveillance

AdvancedSearch

© 2009 IBM Corporation5

Dynamic Infrastructure: Helping Build a Smarter Planet

It’s time to start thinking differently about infrastructure.

Infrastructure needs to become more dynamic.

© 2009 IBM Corporation6

Dynamic Infrastructure: Helping Build a Smarter Planet

A smarter approach to IT will require a dynamic infrastructure that spans across the business.

Infrastructure that is instrumented, interconnected and intelligent.

Infrastructure that delivers services with agility and speed.

Infrastructure that makes innovation real.

Facilities Infrastructure

ProductionInfrastructure

MobilityInfrastructureMobilityInfrastructure

TechnologyInfrastructure

Communications Infrastructure

+ + + +DYNAMIC INFRASTRUCTURE

© 2009 IBM Corporation7

Dynamic Infrastructure: Helping Build a Smarter Planet

High availability and quality of existing services today…

IMPROVE SERVICE

Containing operational cost and complexity today…

REDUCE COST

Addressing today’s security, resiliency, and compliance challenges…

MANAGE RISK

… Accelerating the delivery of innovative new services.

… Achieving breakthrough productivity gains.

… Preparing for the new risks of a more connected and collaborative world.

A smarter approach requires a dynamic infrastructure that improves the ROI of IT and expands business impact.

© 2009 IBM Corporation8 IBM Confidential until announceApril 19, 2023

Dynamic Infrastructure: Helping Build a Smarter Planet

Provides integrated visibility, control, and automation across all business and IT assets.

Is highly optimized to do more with less.

Addresses the information challenge.

Manages and mitigates risks.

Utilizes flexible delivery choices.

A DYNAMIC INFRASTRUCTURE…

Resource constraints, difficulties managing complexity and change.

Struggle with regulatory compliance, volume of information, integrity and security.

Islands of computing create inefficiencies & underutilized assets.

Silos lead to a disconnected business and IT infrastructure.

TODAY’S INFRASTRUCTURE…

A dynamic infrastructure addresses today’s constraints…

© 2009 IBM Corporation9

Dynamic Infrastructure: Helping Build a Smarter Planet

Reduced IT labor cost by 50% in configuration, operations, management and monitoring.1

Reduced provisioning cycle times from weeks to minutes.2

Reduced data center power consumption by 50% and lowered operational costs.3

Sped patient records retrieval from 30 minutes to seconds while maximizing data security. 4

Decreased IT service interruptions by 39% and reduced downtime by 80%. 5

With a dynamic infrastructure, significant benefits are possible.

© 2009 IBM Corporation10

Dynamic Infrastructure: Helping Build a Smarter Planet

Building a dynamic infrastructure:

Virtualization, Energy Efficiency & a Workload Optimized approach

Service Management & Asset Management

Business Resiliency & Security

Information Infrastructure

New Cloud delivery options- IBM Smart Business offerings

KEY INITIATIVES…

Provides integrated visibility, control, and automation across all business and IT assets.

Is highly optimized to do more with less.

Addresses the information challenge.

Manages and mitigates risks.

Utilizes flexible delivery choices.

A DYNAMIC INFRASTRUCTURE…

© 2009 IBM Corporation11

Dynamic Infrastructure: Helping Build a Smarter Planet

Facilities Facilities InfrastructureInfrastructure

ProductionProductionInfrastructureInfrastructure

MobilityMobilityInfrastructureInfrastructure

TechnologyTechnologyInfrastructureInfrastructure

Communications Communications InfrastructureInfrastructure

+ + + +

VISIBILITY CONTROL AUTOMATION

A dynamic infrastructure: Providing visibility, control and automation with integrated service and asset management.

Improved management across converging business and IT assets, silos and workloads.

© 2009 IBM Corporation12

Dynamic Infrastructure: Helping Build a Smarter Planet

IBM’s integrated approach to service management …within the data center, across IT & beyond.

Service Management for Industries

Service Lifecycle Management

Service Management in the Data Center

© 2009 IBM Corporation13

Dynamic Infrastructure: Helping Build a Smarter Planet

Service Management: Providing integrated visibility, control & automation

SMART ISIntegrated systems, service and energy management for data center transformation.

Bryant University: Consolidated and virtualized its server & storage environment, and implemented energy monitoring driving 30% savings in operational expenses.

SMART ISManaging across both business and IT assets to deliver smarter industry services.

SMART ISModular solutions for every stage of the service lifecycle enabling continual service improvement.

CAIXA Economica Federal: implemented a more scalable, efficient and accessible lottery service, increasing lottery participation by 7% and reducing costs by 50%.

CenterPoint Energy: Deployed an intelligent utility network with smart meters and improved visibility of energy usage and infrastructure availability, thus reducing operating costs.

© 2009 IBM Corporation14

Dynamic Infrastructure: Helping Build a Smarter Planet

Visibility – see real-time power usage, problems & impact on customers Control – power distribution, billing accuracy & security Automation – trigger automated resolution & reduce truck roles

Integrated Service & Asset Management: Smarter Energy Service

Power Generation Assets

Mobile Assets & WorkforceSubstations

and T&D Assets

Smart Meters at Customer Sites

Information Technology

© 2009 IBM Corporation15

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic InfrastructureIs highly optimized to achieve more with less…

=Reduced

Cost

Flexibility+ ENERGY EFFICIENCY

WORKLOAD OPTIMIZED+

…to free budget for new investment and speed deployment of new capabilities.

VIRTUALIZATION

© 2009 IBM Corporation16

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic InfrastructureIs highly optimized to achieve more with less…

Consolidation and virtualization of all infrastructure assets. Virtualization management and workload automation. Infrastructure wide virtualization with integrated service management.

Addressing the energy efficiency of the IT equipment. Extend existing data center investment with green design. Proactive energy management across the infrastructure.

Intelligent system choice based on workload characteristics. Purpose built solution optimized for workloads. Enhanced system design for workload integration.

VIRTUALIZATION

ENERGY EFFICIENCY

WORKLOAD OPTIMIZED

© 2009 IBM Corporation17

Dynamic Infrastructure: Helping Build a Smarter Planet

SMART ISInfrastructure-wide virtualization with integrated service management for maximum results.

Tinker Federal Credit Union: By automating processes across the company’s mainframe and distributed environments, the credit union has reduced costs by up to 225,000 USD annually, improved responsiveness and minimized errors.

SMART ISHolistic view of energy consumption that enhances the efficiency of the infrastructure.

Star Technology Services: Can manage both power and cooling capacity and begin to include non-IT resources into its event management.

SMART ISUtilizing specialty processors for specific workloads to optimize resource utilization.

Allied Irish Banks: Optimized transaction processing workloads, while centralizing application serving for multiple workloads on a single platform, thus reducing cost and improving flexibility.

Optimization with virtualization, energy efficiency and a workload optimized approach helps to improve the ROI of IT.

© 2009 IBM Corporation18

Dynamic Infrastructure: Helping Build a Smarter Planet

Highly Optimized with Virtualization

SMART ISVirtualized infrastructure for improved utilization and flexibility.

Winn Dixie: Redirects $5M in capital cost savings to store remodeling by centralizing their stand alone servers into a single virtualized data center at their headquarters.

SMART ISInfrastructure-wide virtualization with integrated service management for maximum results.

Nationwide Insurance: With a highly virtualized infrastructure, Nationwide Insurance is able to simplify and speed server provisioning, enabling developers to try out new ideas quickly with limited risk, thereby fostering innovation.

Tinker Federal Credit Union: By automating processes across the company’s mainframe and distributed environments, the credit union has reduced costs by up to 225,000 USD annually, improved responsiveness and minimized errors.

SMART ISMoving all new development to virtualization to bring new services to market more quickly.

© 2009 IBM Corporation19

Dynamic Infrastructure: Helping Build a Smarter Planet

Infrastructure wide virtualization with integrated service management is highly optimized and efficient.

CAPEX reduction

Triple asset utilization

Up to 80% savings in floor space.

Consolidate &Virtualize

Infrastructure-wide with integrated

service management

OPEX reduction

Provisioning of resources reduced from weeks to hours

Increase standardization thru image management

Automate deployment of new service requests

Automatically respond to change in demand or priority

Align infrastructure to business needs thru policies

Manage & Automate

Virtualized infrastructure

© 2009 IBM Corporation20

Dynamic Infrastructure: Helping Build a Smarter Planet

Highly Optimized with an energy efficient infrastructure:

SMART ISHolistic view of energy consumption that enhances the efficiency of the infrastructure.

SMART ISReducing costs and improving service with energy efficient servers.

Health Services Company: Replaced 40 legacy servers with 3 virtualized IBM System x servers to cut energy costs by $16,000/yr and improve availability.

Star Technology Services: Can manage both power and cooling capacity and begin to include non-IT resources into its event management.

SMART ISBuilding green data centers to support corporate environmental vision.

kika\Leiner: Designed and built new energy efficient scalable modular data center – reducing electrical consumption by up to 40%.

© 2009 IBM Corporation21

Dynamic Infrastructure: Helping Build a Smarter Planet

OTHER INFRASTRUCTURE

ASSETS

INFORMATION TECHNOLOGY

BUILDINGSDATA CENTER

FACILITIES

Energy efficient infrastructure to reduce costs and minimize your energy footprint.

IT Efficiency - Reduce costs and improve service with energy efficient servers, storage, and virtualization.

Green Data Center Design - Defer capital expenses and reduce operational costs with Data Center services.

Energy Management - Measure and control energy use across the IT and business infrastructure.

© 2009 IBM Corporation22

Dynamic Infrastructure: Helping Build a Smarter Planet

Highly Optimized with a workload optimized approach

SMART ISSelecting the right system to optimize performance.

EXA: Using workload-optimized systems to run simulations in an afternoon – instead of weeks.Exa helped the US Bobsled team shave tenths of a second off each run – helping them win their first championship in 50 years.

A Major Insurance Provider: Is now able to better understand and detect demographic trends to improve workforce health while better managing costs for the employee.

SMART ISUtilizing specialty processors for specific workloads to optimize resource utilization.

Allied Irish Banks: Optimized transaction processing workloads, while centralizing application serving for multiple workloads on a single platform, thus reducing cost and improving flexibility.

SMART ISSpeeding implementation with a purpose built solution for analytics.

© 2009 IBM Corporation23

Dynamic Infrastructure: Helping Build a Smarter Planet

SYSTEMS CHOICE

PURPOSE BUILT SOLUTIONS

INTEGRATED WORKLOADS

A workload optimized approach can deliver greater performance, scale and efficiency.

IBM delivers choice of systems to match unique

business workloads.

IBM enhances and deeply tunes solutions for specific

workloads.

IBM integrates heterogeneous systems to

optimize multiple workloads.

© 2009 IBM Corporation24

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic Infrastructure: Addressing the information challenge…

I have to store it:

I want to store it:

I can’t store it: 

COMPLIANCE

BUSINESS VALUE

BUDGET

…with IBM Information Infrastructure.

Information Compliance Information Availability Information Retention Information Security

© 2009 IBM Corporation25

Dynamic Infrastructure: Helping Build a Smarter Planet

Addressing the information challenge- with IBM Information Infrastructure

SMART ISLowering risks by delivering secure access to information.

Eastern National Bank of Florida: Helped eliminate fines resulting from security regulation issues by implementing drive-level media encryption.

SMART ISLowering costs by improving automation and efficiency.

INTTRA: Grew 200% in the last 3 years, while reducing its compute footprint by 50% and reducing power costs by 30%, by deploying virtualized storage and servers.

Fox Chase Cancer Center:Achieved 12:1 data reduction with no change to backup procedures, improved data protection, and improved IT staff productivity by installing in-line duplication.

SMART ISManaging rapid growth by exploiting new computing models.

© 2009 IBM Corporation26

Dynamic Infrastructure: Helping Build a Smarter Planet

IBM helps a cloud provider manage rapid information growth while enhancing data protection and resiliency.

Clients

Virtualized infrastructure

E-CommerceCloud

New Jersey Data Center Co-Location Center

Achieved: Delivers consistently superior service with a small IT staff Ability to resume operations from remote data center within 4 hours Reduced power costs and floor space, with virtualized storage and servers

Virtualized infrastructure

© 2009 IBM Corporation27

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic Infrastructure:Helping you manage and mitigate risk….

NEW POSSIBILITIES.NEW RISKS.

BUSINESS RESILIENCYacross globally integrated systems.

COMPLIANCE SOLUTIONSfor exploding data volumes and complex regulatory environments.

SECURITY FRAMEWORKSpanning physical, IT, mobile and “smart” assets.

…providing the end-to-end approach needed in aninstrumented, interconnected and intelligent world.

© 2009 IBM Corporation28

Dynamic Infrastructure: Helping Build a Smarter Planet

SMART ISBeing able to respond to disasters in near real-time.

Government Department:Coordinates emergency services across 68,000 square miles when the state was hit with ice storms and power loss over nearly 17 days.

SMART ISIncreasing uptime and recovery.

Major Brazilian Banking Institution: Provides 24-hour, around-the-clock financial services through automated teller machines (ATMs) at all of its outlet and saves on disaster related losses.

European energy company: Reduces backup time from 4+ hours to less than 10 minutes; full disaster recovery protects the enterprise from business risk with rapid failover.

Manage and Mitigate Risk with a business resiliency strategy

SMART ISImproving availability and meeting compliance requirements.

© 2009 IBM Corporation29

Dynamic Infrastructure: Helping Build a Smarter Planet

IBM helps a major financial institution implement a resiliency solution to satisfy the regulatory requirements for continuous operations.

Achieved: A resilient, secure network providing continuous operations with no data loss. Compliance with regulatory requirements for recovery. Secure, 100% data consistency and multi-route redundancy

Data

UK

Infrastructure

Facilities

Europe

Workforce

Infrastructure

Facilities

Data

© 2009 IBM Corporation30

Dynamic Infrastructure: Helping Build a Smarter Planet

SMART ISProtecting data privacy while improving staff productivity.

Community Medical Centers:Improved staff productivity with single sign-on support. Reduced costs with fewer password resets and simplified administration that typically drives 40 – 60% in password reset service desk savings.

SMART ISReducing time to market for new secure services.

U.S.-based Public Utility Company: Cost-savings of $176M in capital investment and operations and maintenance, resulting in surcharge savings to end customers.

DTCC: Security features are designed and built into more than 225 new applications per year. Application developer productivity is improved and time to market for each new service is reduced.

Manage and Mitigate Risk with an integrated security strategy

SMART ISImproved network reliability of smart meter/grid network.

© 2009 IBM Corporation31

Dynamic Infrastructure: Helping Build a Smarter Planet

Comprehensive IBM Security Solutions:Fusing security into the fabric of the business.

Trusting Identities

Customersor

criminals?

Managing Access

Securing Applications and Services

Protecting Data and

Infrastructure

Partners or

competitors?

Employeesor

hackers?

Payroll

Online banking

Loan applications

Retail sales

Inventory

© 2009 IBM Corporation32 IBM Confidential until announceApril 19, 2023

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic Infrastructure: Leveraging flexible delivery choices…

Respond faster to business requirements.

Provide overflow computing power.

Reduce capital and operational costs associated with delivery of services.

TOOLS, TECHNOLOGIES AND SERVICES

MANAGED SERVICES

OUTSOURCING

CLOUD COMPUTING

FLEXIBLE DELIVERY

…allowing you to quickly realize direct business benefits.

© 2009 IBM Corporation33

Dynamic Infrastructure: Helping Build a Smarter Planet

Flexible delivery options provide choices to implement the right IT environment for your business requirements.

SMART ISSeamlessly migrating from a legacy data center to an updated, energy efficient data center.

Fortis Investments Management LTD:Reduced legacy data center operational costs and enhanced network design by migrating to an IBM data center. Disaster recovery was provided by IBM at a second site to protect applications and systems against unexpected loss.

SMART ISSelf service and provisioning of resources in minutes instead of weeks.

Fluor: A leading international construction and engineering firm was able to focus on its core competencies, improve cost efficiencies and better serve customers by entrusting the ongoing operation and maintenance of its mission-critical systems to IBM.

Nedbank: Developers and testers are able to request their resources through an easy to use self- service portal. Test environments are provisioned in minutes instead of weeks and software configurations are consistently deployed every time using stored workflows.

SMART ISHaving a trusted partner to standardize, manage and maintain mission-critical IT systems.

© 2009 IBM Corporation34

Dynamic Infrastructure: Helping Build a Smarter Planet

Optimizing business workloads with the delivery option that fits, including cloud computing.

Smart Business on the IBM Cloud – workload based services available from IBM’s cloud

Smart Business Cloud – private cloud services behind your firewall

Smart Business Systems – pre-integrated, purpose built, ready to use

Private Cloud

Public Cloud

Streamlining tasks to improve time and

save money

Development and Test

BusinessServices

Desktop

Collaboration

Analytics

Storage & Archive

Infrastructure

Speeding research and development

Enabling employees

Meeting compute demands quickly

Managing Information

Desktop

© 2009 IBM Corporation35

Dynamic Infrastructure: Helping Build a Smarter Planet

A dynamic infrastructure has key initiatives to help you address your unique business and IT needs.

Virtualization, Energy Efficiency & a Workload Optimized approach

Service Management & Asset Management

Business Resiliency & Security

Information Infrastructure

New Cloud delivery options- IBM Smart Business offerings

KEY INITIATIVES…

Provides integrated visibility, control, and automation across all business and IT assets.

Is highly optimized to do more with less.

Addresses the information challenge.

Manages and mitigates risks.

Utilizes flexible delivery choices.

A DYNAMIC INFRASTRUCTURE…

© 2009 IBM Corporation36

Dynamic Infrastructure: Helping Build a Smarter Planet

A dynamic infrastructure is a journey…

…these interrelated initiatives can provide the DNA needed to thrive in a smarter planet.

© 2009 IBM Corporation37

Dynamic Infrastructure: Helping Build a Smarter Planet

What makes IBM’s approach so unique?

…..looking at IT service delivery from the business’ perspective.

Workload Optimized

Service Management

Flexible Delivery Choices

Infrastructure optimized for specific workloads, tasks, or services in ways that deliver orders of magnitude better performance, scale and efficiency.

Provides visibility, control and automation across the business and IT infrastructure to accelerate the delivery of high quality services.

New delivery choices characterized by self-service, elastic scaling and rapid provisioning for optimal performance with reduced costs and risk. 

© 2009 IBM Corporation38

Dynamic Infrastructure: Helping Build a Smarter Planet

Where to start with a dynamic infrastructure:Tailoring plans to fit your unique requirements.

Create a practical plan of action based on your particular needs.

Investigate your needs.

Understand

How dynamic is your infrastructure?

Assessments & Innovation Workshop(Identify hotspots based on best practices)

Rapid Planning & Business Value Workshops(Define next steps, prelim roadmaps, ROI)

In Depth Strategy & Roadmap Services(Develop comprehensive strategies and plans)

Why IBM?

Experience from thousands of client engagements.

Experiences from our own transformation.

Structured architecture approach based on industry best practices.

Award-winning implementation blueprints and patterns.

Explore

Develop

© 2009 IBM Corporation39 IBM Confidential until announceApril 19, 2023

Dynamic Infrastructure: Helping Build a Smarter Planet

Collaborate with our experts

Business domain expertise across all industries. Span the spectrum from ideas to implementation. Over 3,500 Security & Privacy professionals globally. Over 4,500 skilled System z services experts. Over 5,000 ITIL-certified consultants in 30 countries.

Over 20,000 SOA trained professionals. Over 93,000 application professionals. 5,000+ network professionals in over 65 countries. Closely linked to IBM Research & cross disciplinary

expertise through IBM Academy of Technology.

IBM Worldwide Client Centers

Executive Briefing Centers and Worldwide Design Centers

Proof of Concept and Benchmark Centers

IBM and Business Partner Innovation Centers Industry Solution and Cloud Computing Centers

Extensive access to online resources

IBM White Papers and IBM Redbooks Technical papers, Blueprints and patterns to accelerate transformation

Skills and Expertise

© 2009 IBM Corporation40

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic Infrastructure:Addressing today’s financial needs as well.

IBM Global Financing provides:

Access to fixed rate capital at competitive rates for credit qualified clients

Improved cash flow management

Leasing structures with flexible terms

Capacity upgrades with minimal impact to monthly payments

Reduced risk from technology obsolescence

Financial predictability

Programmatic IT refreshes that help improve ROI and lower TCO over outright purchase

Certified pre-owned equipment for additional IT cost savings

Despite these uncertain times, clients still need to invest to grow their business, innovate and respond to marketplace demands.

© 2009 IBM Corporation41

Dynamic Infrastructure: Helping Build a Smarter Planet

Dynamic Infrastructure:A worldwide ecosystem of partners.

Dynamic Infrastructure Technology Partners

Dynamic Infrastructure Resellers and System Integrators (SIs)

Dynamic Infrastructure Independent Software Vendors (ISVs)

© 2009 IBM Corporation42

Dynamic Infrastructure: Helping Build a Smarter Planet

In Summary … building a dynamic infrastructure:

…delivering superior business and IT services with agility and speed.

As the world gets smarter, demands for IT will grow … it’s time to start thinking differently about infrastructure.

Building a dynamic infrastructure requires looking at IT delivery from the business perspective and leveraging:

– Integrated service management– A workload optimized approach– Flexible delivery choices

IBM’s is ready to work with you on your individual dynamic infrastructure journey to help you improve service, reduce cost and manage risk.

© 2009 IBM Corporation43

Dynamic Infrastructure: Helping Build a Smarter Planet

www.ibm.com/dynamicinfrastructure

Thank you!

© 2009 IBM Corporation44

Dynamic Infrastructure: Helping Build a Smarter Planet

Trademarks and notes

IBM Corporation 2009

IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at: http://www.ibm.com/legal/copytrade.shtml#section-special

Other company, product and service names may be trademarks or service marks of others.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

© 2009 IBM Corporation45

Dynamic Infrastructure: Helping Build a Smarter Planet

Repository of additional slides that can be used as needed

© 2009 IBM Corporation46

Dynamic Infrastructure: Helping Build a Smarter Planet

2005 2006 2007 2008 2009 2010 20110

200

400

600

800

1,000

1,200

1,400

1,600

1,800

Exa

byt

es RFID,Digital TV,

MP3 players,Digital cameras,

Camera phones, VoIP,Medical imaging, Laptops,

smart meters, multi-player games,Satellite images, GPS, ATMs, Scanners,

Sensors, Digital radio, DLP theaters, Telematics,Peer-to-peer, Email, Instant messaging, Videoconferencing,

CAD/CAM, Toys, Industrial machines, Security systems, Appliances

10xgrowth infive years

By 2011, the world will be 10 times more instrumented then it was in 2006. Internet connected devices will leap from 500M to 1 Trillion.

By 2011, the world will be 10 times more instrumented then it was in 2006. Internet connected devices will leap from 500M to 1 Trillion.

As the world gets smarter, demands on IT will grow.

© 2009 IBM Corporation47

Dynamic Infrastructure: Helping Build a Smarter Planet

Is your infrastructure built for what’s coming?

A 10-fold increase in digital data between 2006 and 2011– with over 80% of that in unstructured formats

10xInternet connected devices will leap from 500M in 2006 to 1 Trillion by 2011.

1 trillion30 billionEstimated number of RFID tags produced annually in 2010, embedded in products, buildings, fleets, passports – even animals.

70¢ per $170% on average is spent on maintaining current IT infrastructures versus adding new capabilities.

Business leaders frequently make critical business decisions with incomplete information or information they don’t trust.

1 in 333% of consumers notified of a security breach will terminate their relationship with the company they perceive as responsible.

33% will leave

© 2009 IBM Corporation48

Dynamic Infrastructure: Helping Build a Smarter Planet

Service delivery must adapt and respond to the increasing demands of the business and the marketplace…

Higher service expectations - – Improve efficiencies across the business.

– Respond to new opportunities quickly.

Rising cost pressures -– Shorten ROI, remove complexities.

– Add value now.

New risks and threats - – Increase collaboration, but in a protected way.

– Support anywhere, anytime access.

© 2009 IBM Corporation49

Dynamic Infrastructure: Helping Build a Smarter Planet

IBM Transformation

155 data centers to five.

16,000 applications to 4,500.

$1.5 Billion savings.

Technology Adoption Program “TAP cloud” for 110,000 employees.

Client Initiatives

Thousands of client engagements.

17 World Wide Centers

20 Cloud centers.

IBM Research/Client collaborations.

Academic Alliances

Global collaboration.

27 Universities.

800+ students.

NSF grants to 14 schools.

IBM has invested to achieve insight and innovation – delivering breakthroughs for ourselves … and our clients.

Carnegie Mellon NedBank iTricity Wuxi HCMCUniv of Technology

© 2009 IBM Corporation50

Dynamic Infrastructure: Helping Build a Smarter Planet

Smart Business offerings

Analytics CollaborationDevelopment

and TestDesktop and

DevicesInfrastructure

ComputeInfrastructure

StorageBusiness Services

IBM LotusLiveNEW - IBM

LotusLive iNotes

IBM Smart Business Dev and

Test on the IBM Cloud (Beta)

IBM Smart Business Desktop on the IBM Cloud

IBM Smart Business End User

Support – Service Assist

IBM Compute on Demand

IBM Information Protection Services

IBM Smart Analytics Cloud

IBM Smart Business Test

Cloud

IBM Smart Business Desktop

Cloud

IBM Smart Business Storage

Cloud

IBM Smart Analytics System IBM CloudBurst

IBM Information Archive

IBM Smart Business for SMB

(backed by the IBM cloud)

Smart Business on the IBM Cloud

Standardized services on the IBM Cloud.

Smart Business CloudPrivate cloud services behind

your firewall, built and/or managed by IBM.

Smart Business SystemsPre-integrated, workload

optimized systems.

IBM BPM Blueworks (Design tools)

IBM Smart Business Expense Reporting on the IBM Cloud

New - OctExisting

© 2009 IBM Corporation51

Dynamic Infrastructure: Helping Build a Smarter Planet

SMART BUSINESS

Customers can address a variety of business and IT needs with a choice of delivery options – both onsite and cloud delivered.

Smart Business Services – cloud services deliveredStandardized services on the IBM cloud

Private cloud services, behind your firewall, built and/or run by IBM

Smart Business Systems – workload optimizedIntegrated service delivery platform

Desktop and Devices

Development and Test Infrastructure Business ServicesCollaborationAnalytics

© 2009 IBM Corporation52

Dynamic Infrastructure: Helping Build a Smarter Planet

52

Information Infrastructure: Information compliance, availability, retention, security.

Asset Management: Industry tailored asset solutions. Virtualization: Reduce cost, improve utilization, rapidly provision new services.

Energy Efficiency: Address energy, environment, and sustainability challenges across infrastructure.

Business Resiliency: Continuous operations; adapt rapidly to risks and opportunities.

Security: Maintain operations while rapidly adapting and responding to risks and opportunities.

Service Management: Visibility, control and automation across all business and IT assets.

These key initiatives provide multiple entry points…

…based on your unique business needs.

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Dynamic Infrastructure: Helping Build a Smarter Planet

What makes IBM’s approach so unique?

System z Power Systems System x

System Software

Storage Data Center Networking

Infrastructure-wide Virtualization

Workload Optimized Systems

Cloud

Smart Business

Services and Systems

IntegratedService Management

A WORKLOAD OPTIMIZED APPROACHTechnology Leadership

INTEGRATEDSERVICE MANAGEMENT

FLEXIBLEDELIVERYCHOICES

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Dynamic Infrastructure: Helping Build a Smarter Planet

IBM Information Infrastructure Innovative, Integrated, Available Today

Manage information more effectively and mitigate information risks with a dynamic infrastructure that efficiently and securely

stores, protects and optimizes access to information

Mitigate information risks

Deliver continuous access to

information

Support information retention policies

Securely shareinformation

Information Compliance

Information Availability

Information Retention

Information Security

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Dynamic Infrastructure: Helping Build a Smarter Planet

Managing in today’s economy … EfficientlyIBM helps clients build more dynamic information infrastructures

Mitigate information risks

Deliver continuous access to information

Support information retention policies

Securely shareinformation

Information Compliance

Information Availability

Information Retention

Information Security

Infrastructure InitiativesGenerate Business Value

Improve Asset Utilization

Data Deduplication

Storage Virtualization

Archiving

SimplifyOperational Complexity

Next Generation Storage

Mainframe Storage

Storage Management

Reduce Risk andProtect Data

Encryption and Security Management

Continuous Data Protection

EnableBusiness Growth

Solid-state Architecture

Business Intelligence

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Dynamic Infrastructure: Helping Build a Smarter Planet

Managing in today’s economy … EfficientlyIBM helps clients build more dynamic information infrastructures

Mitigate information risks

Deliver continuous access to information

Support information retention policies

Securely shareinformation

Information Compliance

Information Availability

Information Retention

Information Security

Infrastructure InitiativesGenerate Business Value

Improve Asset Utilization

Lower storage acquisition costs

by up to 70%

SimplifyOperational Complexity

Virtualize for simplicity, and achieve up to 50%

energy savings, too

Reduce Risk andProtect Data

Manage encrypted information with

near zero performance impact

EnableBusiness Growth

Achieve 5X improvement in elapsed time for business queries

© 2009 IBM Corporation57

Dynamic Infrastructure: Helping Build a Smarter Planet

Jumpstart your Smarter IT Now! No payment until 2010!

Challenge:

In the current economic climate many organizations are cash and/or credit constrained.

Clients still need to invest in their business and grow

Yet IT infrastructure needs to become more dynamic to support business needs.

At the same time IT projects need to show better ROI and payback.

IBM Global Financing is offering no payments for 90 days to help clients get projects started now

IBM Global Financing provide access to capital¹

Financing can:– Conserve cash for higher yielding

investments– Better manage cash flow with

predictable payments– Provide better ROI and payback

¹ For credit qualified customers. IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension or withdrawal without notice.

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Dynamic Infrastructure: Helping Build a Smarter Planet

Financing Benefits

Access to capital for credit-qualified clients

Conserve cash for higher yielding investments

Better manage cash flow with predictable payments

Help reduce technology obsolescence risk

Lower TCO through a technology lifecycle management approach

Expand your purchasing power to obtain more within budget

Obtain what you need vs. what you can afford

…Conserve cash and accelerate ROI payback

Why IBM Global Financing

The world’s largest IT Financing provider with over 125,000 clients and an asset base of US$36 billion

Over 26 years of experience as an asset-based lender

Optimal understanding of IT

Global reach with operations in more than 55 countries

Strong balance sheet with an investment-grade credit rating and access to capital from our parent company

Leverage of equipment residual value

Provides single-source financing that helps credit qualified clients acquire business services and technology services, hardware and software

Unmatched asset disposal services

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Dynamic Infrastructure: Helping Build a Smarter Planet

In Summary … building a dynamic infrastructure:

As the world gets smarter, demands for IT will grow … it’s time to start thinking differently about infrastructure.

Building a dynamic infrastructure requires looking at IT delivery from the business perspective and leveraging:

– Integrated service management– A workload optimized approach– Flexible delivery choices

IBM’s is ready to work with you on your individual dynamic infrastructure journey tohelp you improve service, reduce cost and manage risk.

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Dynamic Infrastructure: Helping Build a Smarter Planet

Change log since submission for translation

Version 2 Updates:

Slide 7 – bullet points updated

Slide 6,8,33 have color removed from DI section. Please update.

Added slide 28 – IGF slide

Added slides 55 & 56 – IGF backup slides.

Added slides 52-54 – Information Infrastructure back up slides.

Version 3 Updates:

Slide 31 – text on Fortis Investments has changed. Changed Uniliver reference to Fluor.

Slide 33 has a title change.

Slide 6,8, & 33 have a spacing change.

Slide 18 – Picture updated for Star Reference; borders on boxes.

Speaker notes have been added throughout the presentation.