© 2010 colt technology services group limited. all rights reserved. colt tv 26 july 2012
TRANSCRIPT
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© 2010 Colt Technology Services Group Limited. All rights reserved.
Colt TV26 July 2012
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Today’s agenda
H1 Business update
Financial results
Becoming a solutions led business
Q&A
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2
3
4
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© 2010 Colt Technology Services Group Limited. All rights reserved.© 2010 Colt Telecom Group Limited. All rights reserved.
H1 Business update
Rakesh Bhasin
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€ millions
Six months ended 30 June
2012 unaudited 2011 unaudited Movement
Revenue 797.9 766.2 4.2%
EBITDA 161.8 157.2 2.9%
Half year headlines
• Revenue growing, but not where we had hoped it would be. Spend not adjusted in line with revised forecasts
• Cost pressures - increased investment and foreign currency impact
• Solid performance in Carrier Voice but Corporate & Reseller declined
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Business update
• Half-year growth for the first time in many years
• Pipeline increasing in quality and quantity and larger deals
• Economic uncertainty – higher churn from smaller accounts
• Continued positive sentiment towards our strategy
• More managed solutions sales - Network and IT
• More spend from larger accounts but can lead to “lumpy” revenue
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External market news
Missed revenues by 5%
Cut guidance and eliminated 2012 dividends
Drop in profits and cut dividends
It’s a tough market out there
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Six key programmes and TSAT
Customer satisfaction (TSAT)
Sales process
Service Delivery - new
Incident management
Billing queries
Renewal
Total
77%
81%
74%
62%
90%
74%
Making progress but a lot more to do in H2
Transactional Services Business
Speedboat
DCS Expansion
Portfolio Management
Profitability
Leadership and culture
Six key programmes
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What we need to do now
• Continue to invest in our strategic agenda
• Understand our customers and deliver what they need – at speed
• Share ideas and think differently
• Efficiently execute projects
• Spend what we really have to – not what’s in our budget
We need to realise revenue faster and continue to manage our cost tightly
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© 2010 Colt Technology Services Group Limited. All rights reserved.
H1 results update
Mark Ferrari
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H1 financial headlines
• Data revenue growth reflects continued take-up of Ethernet services but legacy bandwidth services continue to decline
• Managed Services revenue increased due to 2011 modular data centre contracts and an increase in sales activity with enterprise customers
• Carrier Voice upsurge driven by increased international traffic through new Voice trading platform. Corporate and Reseller decline due to price pressures
€ millions
Six months ended 30 June
2012 unaudited 2011 unaudited Movement
Data 407.7 400.6 1.8%
Managed Services 99.9 86.6 15.4%
Voice 290.3 279.0 4.1%
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How are our business units doing?
• CCS continues to develop the channel strategy to increase revenue and key focus remains on business automation
• CES good progress on Delta & Gamma programme. Increased appetite from customers to move from a DIY network provision to more of a Managed Service
• Continued market excitement around our modular product and overall pipeline increasing. New site acquired in Netherlands with anchor tenant.
€ millions
Six months ended 30 June
2012 unaudited 2011 unaudited Movement
CCS 479.5 450.8 6.4%
CES 298.8 302.0 (1.1%)
DCS 19.6 13.4 46.3%
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What the markets say
“Colt have succeeded where others have not”
Deutsche Bank
“Solid H1, story on track”
Morgan Stanley
“Colt has rediscovered growth”
Analyst: Andrew Darley
“A positive H1 trading update this morning ”
Analyst: Lorne Daniel
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© 2010 Colt Technology Services Group Limited. All rights reserved.© 2010 Colt Technology Services Group Limited. All rights reserved.
A solutions led business
Clark Turabee
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© 2010 Colt Technology Services Group Limited. All rights reserved.
Inner Circle
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• We want a high performance culture
• We will continue to invest in it
• So, the Inner Circle journey continues……to Istanbul!
• www.colt.net/innercircle
Inner Circle
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© 2010 Colt Technology Services Group Limited. All rights reserved.© 2010 Colt Technology Services Group Limited. All rights reserved.
Q&A