© 2012 citrix | confidential – do not distribute document management categorytracking information...

Allen Furmanski

Senior Readiness SpecialistJune 2012

Citrix AppDNA 6.1“Project Blowfish”

© 2012 Citrix | Confidential – Do Not Distribute

• Overview

• Editions and Licensing

• Architecture and Product Details

• Requirements and Installation

Agenda• Product Usage

• Reports

• Basic Troubleshooting

• Resources/FAQs

Overview


Enterprise Applications

Power the Workplace


•Complexity• More features means a higher chance for failure

•Maintenance• Frequent releases means frequent retesting

• Integration• Apps often need to talk to other apps

•Migration• Hardware, OS, and platform

What challenges do private cloud apps pose?


?

Traditional approach to app lifecycle Manual testing effort

Time

Cost

Risk


•Application analysis and remediation• Collects thousands of data points

•Comprehensive reporting• Outlines areas that need attention

•Application packaging• Can also assist with Citrix streaming and App-V

•Application management tools• Handles day-to-day updates and patches

Introducing Citrix AppDNA


The AppDNA approach to app lifecycle Automation and reporting

Time

Cost

Risk

Application“DNA”


Readiness MatrixAcross applications, across technologies

ComplexityVirtualisationServer Based ComputingWindows Desktop


DISCOVER

MODEL

AUTOMATE

MANAGE


•Citrix acquired App-DNA Ltd.• Global company founded in April of 2008• Established leader in the industry• Announced on Oct 26, 2011 at Synergy Barcelona

•Product has been rebranded as of 6.0• Formerly App-DNA AppTitude• Now Citrix AppDNA (no more hyphen)

Product background


•Simplified Install and Config• Redesigned UI experience• Option for unattended installs• Reduced to 7 config steps from 39• Built-in system checks for common issues

•Citrix Licensing Support• 6.0 and earlier used a proprietary system• Now directly consumes Citrix licenses• License server is typically the AppDNA server

Core new features in 6.1 (1 of 2)


•Web App Compatibility Improvements• Enhanced redirect support• Frames and iFrames captured separately• Internet Explorer window tracking

•Quick Filters for Lakeside Data• Quickly discover application duplicates• New status field for easier application grouping• New analytics filters for pinpointing key metrics• New export feature to CSV format

Core new features in 6.1 (2 of 2)


•RC (Private)• May 25, 2012

•RTM• June 25, 2012

•RTW• June 29, 2012

Release dates


A proven enterprise solution

Financial Services

Oil & Gas

Aviation, Automotive & Engineering

Communications & Media

HealthcareRetail &

Consumer Goods

Public Sector

Growing 400-client base

across multiple sectors

Blue-chip client ratio

of >80%

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300-500% ROI

Editions and Licensing


Edition detailsFeatures Standard EnterpriseWindows Migration X X

Migrating physical desktops to new operating systems (Win7) X X

Testing web applications (IE9) X X

Application modeling, planning and sizing effort calculator X X

Application management for physical and virtual environments X

XenApp Hosted, Streaming and Microsoft App-V support X

XenApp upgrade reports (e.g. 5.0 to 6.5) X

Migrating server operating systems X

Automating application packaging (physical and virtual) X

Adopting desktop virtualization X

Advanced application contextual analysis (users, groups, devices) X

Adapting to change and maintaining application quality standards X


Editions and their modulesCitrix AppDNA Standard Citrix AppDNA Enterprise

Desktop Compatibility Manager (DCM) Desktop Compatibility Manager (DCM)

Server Compatibility Manager (SCM) Server Compatibility Manager (SCM)

Production Manager (PM) Production Manager (PM)

Web Compatibility Manager (WCM) Web Compatibility Manager (WCM)

Virtualization Manager (VM)

Server Based Computing (SBC)

*Acronyms shown in parenthesis are also used in the naming of license files.

NOTE: Both editions also include 64-bit Manager for working with 64-bit platform compatibility and Quality Manager to test the interoperability of applications when they exist in the same base image.


• Existing AppDNA licenses will be mapped to the new ‘Standard’ and ‘Enterprise’ editions

• Existing customers may exchange their existing AppDNA license for a new Citrix license at www.mycitrix.com• Only necessary to install the new Citrix license if you lose the old one

• Algorithm:• Customer will be allocated an ‘Enterprise Edition’ license if

• Previously purchased a minimum of 3 modules• Modules include either ‘Server Based Computing Manager’ or ‘Virtualization Manager’

• Customer will be allocated a ‘Standard Edition’ license if• Licensed up to 2 modules from the following list: Desktop Compatibility, Server Compatibility, Web

Compatibility, or Production Manager

Mapping to new editions


•Built in the product• 30 day grace period

•Allows importing up to 10 apps

•Allows analyzing up to 5 appsand 5 web apps

•All reports are available

AppDNA trial


Product version lifecycleProduct Version EOS EOM EOLAppDNA 6.x TBC 8-28-2013 2-28-2014

AppTitude 5.x TBC 8-28-2012 2-28-2013

AppTitude 4.x n/a 8-29-2011 2-29-2012

EOS = End of Sales (product is no longer sold)

EOM = End of Maintenance (product hotfixes are no longer created)

EOL = End of Life (product is no longer supported)


• Importing and analyzing apps• Both tied to the license file• Works the same as previous versions

• New customers will alwaysuse Citrix licenses

• Existing customers with a validlicense don’t need to do anything

• New licenses are additive• Existing customers can add new

Citrix licenses to their current AppDNA ones

Additional licensing details

Architecture andProduct Details


AppDNA’s 3-tiered architecture

The AppDNA server produces reports, manages users, processes, Web sites, and licenses

The client system is used to connect to the environment

32

Citrix Confidential - Do Not Distribute

Application data storage and analysis takes place in the SQLbackend database

1

SQL TCP Traffic

HTTP or HTTPS


Discover

• Review and import managed appsᵒ SCCMᵒ Matrix42

• Run an agent for unmanaged appsᵒ Lakesideᵒ Centrixᵒ Splunk


OS

Portfolio

Import

MSI

NON-MSI

ISV

Internal / LOB

Operating System

Deployment src

All apps, any format, any type DNA


•Direct import• Takes in data in one step• Available for MSIs and SFTs• Preferred import method

• Install capture• Uses VM snapshots to collect data• Available for all formats (EXEs, MSIs, etc.)• Additional configuration steps are required

Direct import versus import capture


Applications

External Data

Operating System

Analyze

Internal State Dependencies App -> App App -> OS External data

AppDNA Database

Heuristic Algorithms


Report

Estate View

Effort Calculator

Assessment

Forward-Path

Action Report

Remediation

Action / Fix

Where Do I Stand?

How do I get there?

How long will it take?

How much will it cost?

What do I need to do?

Competitive EdgePartner efficiencyDrive the process


Intelligent remediation

No action

Test

Re-Develop

Intelligent Remediation

Action Reporting

Apps aretargeted for remediation

Auto Fix

Re-package

Change OS

Best fixes pre-defined


Project Effort

Getting from current state to remediated state

Issues

Effort calculator

Actions ActionEffort

AppComplexity

Project VariablesApps

Automatically calculate Duration, Effort, Resources and Cost


• Active Directory• User authentication• Object discovery• Application deployment

• Microsoft SCCM• Application import• Application deployment

• Lakeside Software SysTrack• Discovers the application usage patterns

Product integration

Requirements and Installation


• Operating Systems• Windows Server 2008 R2 SP1• Windows Server 2008 SP2 (32-bit and 64-bit)• Windows Server 2003 SP2 (32-bit and 64-bit)• Windows 7 SP1 (32-bit and 64-bit)

• Hardware• Dual-core 2Ghz CPU or higher• 3GB RAM• 80GB disk space

• .NET 3.5 SP1 and IIS

High-level server requirements


• Microsoft SQL Server 2005 SP3 or higher• SQL Server Express is also an option (manual install)

• SQL or Windows authentication• Bulkadmin and db_owner permissions

• Latin1_General_CI_AS collation

• 150GB+ disk space

High-level database requirements


• RAM usage

• Increase CPU priority

• Recovery model

• Full-text indexing

SQL settings


• AppDNA Enterprise Edition• Needs to download and import the OS images• Can take an hour or two• 295MB

• AppDNA Enterprise Edition with Quick DB Install• Includes a database dump of OS images• Gets a new installation up quickly• 676MB

Two installers are available


• Single MSI file

• Client Only or Complete options

• After the quick installcompletes, theproduct needs to beconfigured and database setup

Installing from the GUI installer


• Allows silent installs for the complete product or just the client component

• Primary use-case is for automating the installation of the client to many systems

• Product configuration still needs to be performed via the GUI wizard

Installing from a command prompt


• In-place upgrades from 4.8 or higher supported• The install steps are identical for new installs and upgrades

• Upgrade the server and/or client machines if needed• Platform and .NET requirements have changed

• Plan for database space allocation• From 6.0, allow extra 2-3 GB for OS images• From 5.x or earlier allow extra 15% to handle reporting structure

• Allocate sufficient time for the upgrade

Upgrading from previous versions


• 3 initial options• Configure new installation• Upgrade installation• Licensing

• Web server selection

• Database setup

• Licensing

• System check

Configuration

Grayed out for new installations

DONE!

Product Usage


•Default logon• administrator / apps3cur3

•Options• Site address• Change or create new site• Auto Login (remember)• Integrated Login (Windows)

Client logon screen


Dashboard


Managing users


Import Applications Screen


• Runs algorithms on application data

• Required step before generating reports

• Work is primarily done on the SQL Server

• Can take several minutes to complete

Analyze Applications


Report Viewer


• Provides testing against the following platforms• Internet Explorer 7 thru 9

(32-bit or 64-bit)• Firefox 5 thru 9

• Two options are available or a combination of both• AppDNA Directed Spider (product or stand-alone)• Capture Web source files into an MSI

Importing Web Applications


•Two options for importing applications• Web Capture Import• Web Direct Import

Import Web Application Screen


•Stand-alone Web Application Capture Tool

•Stand-alone Web Application Source to MSI Converter

Stand-Alone Web Application Capture Tools


AppDNA Web Client

Reports


• Many reporting options are available• Built-in reports• Custom reports

• Report data can be exported• Excel• PDF• Word• HTML• MHT

Report basics


• Provides a high-level status of the application portfolio

Overview Summary Report


• Provides details on the apps based on the algorithms

EstateView Report


• Provides details on any problems found with the apps

Application Issues Report


• Provides a summary of the remediation actions

Application Actions Report


• Provides detailed remediation data

Remediation Reports


• Provides business-oriented data based on various deployment scenarios and their impacts

Forward Path Report


• Provides business-oriented data based on metrics entered to determine the time, cost, and effort

Effort Calculator Report


• Provides data related to application usage in the enterprise

Organization Reports

Basic Troubleshooting


•Service Account• Password changes• Permissions

•Licensing• License file/expiration• Citrix Licensing Service

•Database• Connectivity• Permissions

Things to watch for…


•Windows Event Logs• Application• Applications and Services Logs\App-DNA

•Registry• HKLM\SOFTWARE\AppDNA (32-bit)

HKLM\SOFTWARE\Wow6432Node\AppDNA (64-bit)

•Performance Monitor• Client and Server• Network and Processor counters

Helpful tips

Resources/FAQs


• Landing page - www.citrix.com/appdna

• Product test drive - http://deliver.citrix.com/tryAppDNA

• Docs - http://support.citrix.com/product/appdna/

• Videos - http://www.citrix.com/tv/#search/appdna

• Sales kit - http://community.citrix.com/kits/#/kit/7002183

• Contact - [email protected]

Resources

http://www.citrix.com/appdna

http://deliver.citrix.com/tryAppDNA

http://support.citrix.com/product/appdna/



http://www.citrix.com/tv/

http://www.citrix.com/tv/

http://community.citrix.com/kits/



mailto:[email protected]


• Q1: It seems like AppDNA requires a fair amount of infrastructure and I’m a SMB customer. Is a cloud-based version in the works?

• A1: There have been discussions around this, though there are currently no plans for a cloud-based version. Some considerations include large file transfers for application installs and security/compliance. The current focus is to simplify the product installation, configuration and usage.

FAQs (internal)


• Q2: Several Citrix products are including preview support for Windows 8. Can we expect such support for AppDNA in the near future?

• A2: There are currently no plans to include preview support for Windows 8 in AppDNA. A future release of AppDNA will likely be available in the Q4 2012 timeframe that supports Windows 8 when it ships.

FAQs (internal)


• Q3: Can the AppDNA Client be run as a published application with XenApp?

• A3: Yes for reporting and general usage; however, installation captures are not supported in this manner and should preferably be run locally or in a XenDesktop or RDP session.

FAQs (internal)

© 2012 citrix | confidential – do not distribute document management categorytracking information...

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