© 2013: chris trimble. this presentation may be shared...
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© 2013 Chris Trimble © 2013: Chris Trimble. This presentation may be shared freely as long as the content and format are not altered.
© 2013 Chris Trimble
Spoiler Alert
It is best to watch this video
after you read Stella.
© 2013 Chris Trimble
Part I – Stella’s Core Message
Part II – The Most Common Objection
© 2013 Chris Trimble
Who Really Saved the Farm?
© 2013 Chris Trimble
The TEAM saved the farm.
© 2013 Chris Trimble
How can I identify the
real innovation heroes
in my organization?
© 2013 Chris Trimble
How can I knock down at
least some of the barriers
that they will face?
© 2013 Chris Trimble 8
© 2013 Chris Trimble
Innovation is a two-part
challenge:
IDEAS
EXECUTION
© 2013 Chris Trimble
Sure, one person can come
up with an idea …
© 2013 Chris Trimble
But can one person execute?
© 2013 Chris Trimble
The execution challenge:
Tackle two tasks at once –
1) Build something new 2) Sustain what exists
© 2013 Chris Trimble
These two tasks are:
Very distinct
and very often in conflict.
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© 2013 Chris Trimble 15
Innovation requires a special kind of team.
© 2013 Chris Trimble
Not just a team
but a team with a
very specific structure.
© 2013 Chris Trimble
© 2013 Chris Trimble 18
Organizations Are Designed to be Performance Engines
Performance Engine
Ongoing Operations • Today’s Customers • Today’s Competitors • Efficiency • Accountability • On-Spec • On-Budget • On-Time • Profitable
© 2013 Chris Trimble 19
Fundamental Incompatibilities
Predictability Repeatability Method of the Performance Engine
Uncertain Non-Routine Realities of Innovation
© 2013 Chris Trimble
Resources for Innovation are Scarce!
Performance Engine
Innovation
20
© 2013 Chris Trimble
OK, so how do you
simultaneously:
1) Build something new 2) Sustain what exists
© 2013 Chris Trimble
The TEAM is
a PARTNERSHIP
between a DEDICATED TEAM
and a SHARED STAFF.
© 2013 Chris Trimble 23
A Special Kind of Team
PARTNER-SHIP
Dedicated Team
Shared Staff
© 2013 Chris Trimble 24
You CAN ask the Shared Staff to do MORE work …
But you CANNOT ask the Shared Staff to do DIFFERENT work.
© 2013 Chris Trimble 25
The Shared Staff Can Only Take on Tasks that:
1) Are Familiar or Quickly Learned
2) Fit Existing Workflows 3) Fit Existing Roles
© 2013 Chris Trimble 26
A Special Kind of Team
PARTNER-SHIP
Dedicated Team
Shared Staff
© 2013 Chris Trimble 27
A Special Kind of Team
Partnership Dedicated Team
Shared Staff
Project Leader
Functional Heads
General Manager
Senior Leader
Performance Engine
All Other Performance
Engine Staff
Detached Analyst
© 2013 Chris Trimble
Common Error #1 Failing to Create a Dedicated Team
Performance Engine
© 2013 Chris Trimble
Common Error #2 Isolating Innovation
Performance Engine
Dedicated Team
© 2013 Chris Trimble
Common Error #3 Breaking the Performance Engine
Performance Engine
© 2013 Chris Trimble
Common Error #4 - Asking Too Much of the Performance Engine
Dedicated Team
Shared Staff
PARTNER-SHIP
© 2013 Chris Trimble
Common Error #5 Building a Little Performance Engine
Shared Staff
LPE PARTNER-SHIP
© 2013 Chris Trimble
Common Error #6 Poorly Managed Partnership
Hostility Dedicated Team
Shared Staff
© 2013 Chris Trimble 34
A Special Kind of Team
PARTNER-SHIP
Dedicated Team
Shared Staff
© 2013 Chris Trimble
© 2013 Chris Trimble 36
The Farm’s Special Kind of Team
Stella
Andrea The Alpaca
Matt Max
Maisie
Animal Care Staff
Mav
Rambo
Bull
Deirdre
Performance Engine
All Other
Animals Esp. Sheep
Einstein
© 2013 Chris Trimble
How hard is it to have a productive
discussion about Stella?
© 2013 Chris Trimble
It is easy!
Just gather a few colleagues for a casual meeting to discuss:
Who really saved the farm?
© 2013 Chris Trimble
Part I – Stella’s Core Message
Part II – The Most Common Objection
© 2013 Chris Trimble
A Dedicated Team for a single initiative seems very expensive.
It is always necessary?
© 2013 Chris Trimble 41
What is innovation?
Sustaining Disruptive
Incremental Radical Reverse Strategic
Architectural Modular
Competence Enhancing Competence Destroying
© 2013 Chris Trimble 42
Definition of Innovation:
Any project that is new to you and has an uncertain outcome.
© 2013 Chris Trimble
Innovation Spectrum
Harder Easier
© 2013 Chris Trimble 44
Projects require resources.
© 2013 Chris Trimble
Physics of Innovation
Rtot = Rops + Rinn
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The Critical Resource: TIME
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
© 2013 Chris Trimble 47
The Critical Resource: TIME
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
Ongoing Operations
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
© 2013 Chris Trimble 48
Part Time Contributions from All
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
Ongoing Operations
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Innovation
© 2013 Chris Trimble 49
Part Time Contribution from Some
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
Ongoing Operations
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Innovation
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Full Time Contribution from a Few
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
Ongoing Operations
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Inn
ovat
ion
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Innovation Depends on “Leftover” Resources
People
Frac
tio
n o
f Ti
me
10%
80%
90%
70%
60%
40%
50%
30%
20%
100%
Ongoing Operations
0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Inn
ovat
ion
Innovation
© 2013 Chris Trimble 52
The Key to Success:
Assign the right tasks to the right people,
full time and part time.
© 2013 Chris Trimble
Innovation Spectrum
Harder Easier
© 2013 Chris Trimble
Innovation Spectrum
Harder Easier
Model R
Model S
Model C
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Three Models for Innovation
Model S Small
Model R Repeatable
Model C Custom
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Model S
• Create a “Culture of Innovation”
• Encourage all employees to pursue innovation every day, on their own initiative.
• Innovation = Ideas + Motivation
© 2013 Chris Trimble 57
Model S Roles
PART TIME FULL TIME
Model S Take Initiative Provide Support
© 2013 Chris Trimble
Innovation Spectrum Model S is for Small Projects
Model S
Limitations of Individual Slack Time
Harder Easier
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Model R
• Repeatable Innovation
• Treat innovation like any other business process. Script it. Make it efficient. Make it routine.
• Innovation = Ideas + Process
© 2013 Chris Trimble 60
Models S and R: Roles and Responsibilities
PART TIME FULL TIME
Model S Take Initiative Provide Support
Model R Commercialize Develop
© 2013 Chris Trimble
The more efficient the innovation process becomes, the more
specialized it becomes.
© 2013 Chris Trimble
Innovation Spectrum
Harder Easier
Model R
Model S
Model C
Limitations of Repeatability
Limitations of Individual Slack Time
© 2013 Chris Trimble 63
A Special Kind of Team
PARTNER-SHIP
Dedicated Team
Shared Staff
© 2013 Chris Trimble 64
Three Models: Roles and Responsibilities
PART TIME FULL TIME
Model S Take Initiative Provide Support
Model R Commercialize Develop
Model C
Familiar Tasks
Existing Workflows Same Roles
Unfamiliar Tasks New Workflows Custom Roles
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Three Models: What Each Delivers
Model S Lots of small projects
Model R
Model C
Series of similar projects
One special project
© 2013 Chris Trimble 66
Three Models: How Each Deals With the Performance Engine
Model S Squeeze innovation into the slack in the system.
Model R
Model C
Make innovation look as much like day to day operations as possible
Separate incompatible innovation tasks from day to day operations
© 2013 Chris Trimble © 2013: Chris Trimble