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Helping Leaders Lead

Rethinking Healthcare in a Changing WorldBrazil Health IT Forum

Paul DommelIBM Global Health & Social Programs ExecutiveTwitter: @pauldommel

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• Information everywhere

• Mobile computing

• Social networks, collaboration, and on-line sales

• Analytics

Technology today

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Global challenges

Budgets

35%Typical share of public sector budgets devoted to health & social programs

Fraud

5 – 10%Typical estimate of healthcare fraud associated with billing abuse

Healthcare Technology

$1 - $2.5mCost of a surgical robot that can improve results

Resource Shortages

13,000Number of foreign physicians coming to Brazil in 2014 to relieve shortages

Families

86%of Illinois social service spending goes to 23% of families participating in multiple services

Aging

600 millionGlobal population over the age of 65, rising to 714 million by 2020

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Everywhere we see organizations transforming how they operate and deliver services

COLLABORATE TO IMPROVE CARE AND OUTCOMESImprove the quality and efficiency of care while growing care personalization

INCREASE ACCESS TO HEALTHCAREReduce gaps in access and help individuals to become advocates of their own health

BUILD SUSTAINABLE SYSTEMS

Build efficient and flexible organizations that enable greater transparency and accountability

Data Driven Management

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Beijing: Example of the need for health and social program interaction

An aging population 4 million of the city’s 21m citizens are >60 Within 40 years, 1/3 of China’s citizens will be >60

Need to enable “aging in place” Target 90% of elder citizens to be cared for

at home, 6% in day care and 4% in senior home

Coordinate across family, friends, healthcare, social workers

Improved health and social infrastructure is required For the 90%, expand the health and social ecosystem to leverage community services For the 10%, need to improve efficiency and effectiveness of health and social services

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How do I treat individuals beyond their clinical condition?

How do I leverage local, nonprofit organizations?

How do I drive collaboration across a busy, diverse care team to reduce mistakes and drive results?

What can I do to make the care process easier on caregivers and patients?

Key challenges in managing high-cost high need segments of society

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Business problem: Rising chronic disease in an aging population increases costs

CollaborationSingle view of care plan across stakeholders increases effectiveness and informs adjustments

CoordinationResources responsible for referral management and in home care delivery can quickly support incoming requests

KnowledgeSharing best practices to deliver best outcomes

Clinicians and social workers coordinate care planning and delivery to enhance quality of life and control costs

Outcome

A health system in Spain is using IBM solutions to collaborate with community-based social services programs to improve patient outcomes

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Transforming healthcare

Collaboration and partnering

Analytics & information proficiency

Personalization

Incentives

Talent access, creation, and retention

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Leaders are asking themselves: what will we make of this moment?

To deliver better results while managing costs

To remake services in an era of mobile computing

To find talent to address challenges and grow the economy

To position ourselves to succeed in the midst of rapid change

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Obrigado