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ABOUT GICB INTERNATIONAL

Dear Colleague,

This year has seen some historical changes and developments across the globe. The challenge for organisations around the world is how to respond and move forward during times of change and uncertainty.

Our team at GICB International collectively have over 30 years of experience in compiling, preparing and delivering International training in a range of different faculties in every continent.

At GICB International we understand that in the world we live in today a sense of strong Leadership is vital but it is equally important to invest time in the Leaders of tomorrow, we are here to help you deal with the challenges that you are faced with today but also to prepare you for a better tomorrow.

Our expert team of trainers will be delivering our open programmes in London and you will find the titles of these programmes listed both on our website and in our brochure.

In addition to our open programmes we also have the ability of delivering bespoke programmes to meet the specific needs of you and your organisation; this can either be done here in London, in your own Country or a location of your choice.

As much as we are confident that you will gain knowledge from us as well as the other delegates from around the world we also believe that we will learn from you and we look forward to maintaining a longstanding relationship with both you and your organisation.

If you would like more information on the programmes that we offer or how we can potentially work to support your capacity building requirements then please do not hesitate to contact our team.

We hope to see you soon.

Kind Regards,

GICB International

CONTACT US

Email: [email protected] Phone: +44 (0)208 144 9743 Web: www.gicbinternational.com


Find out more about our team on our website www.gicbinternational.com/team

Dr. Ravi Kumar

Dr Ravi Kumar obtained his Medical degree from Osmania University in India and his post graduate qualification from the UK. He retired as an anaesthetist and pain specialist in 2011. In addition to Dr Kumar’s experience in the field of Medicine he has also been involved with agriculture and trade in the past.

Aaron Kumar

Aaron R Kumar graduated from the University of Leicester in 2005 with a BA in Politics.

Aaron attained his Masters in International Relations in 2015 and he went on to work as a Country Manager at RIPA.

Jim Brooks

Jim is a well-respected consultant and trainer. He is an independent consultant and works with a range of training organisations including UK civil service training, Crown Agents and PAI.

Ann Hall

Ann is a highly qualified trainer, coach and mediator and has delivered programmes in countries such as Bahrain, Botswana, Dominica, Thailand and The Gambia.

Carolyn Kerry

Carolyn is a Learning and Development Professional and Business Consultant with over 15 years of experience working for public and private sector clients across the world.

Ken MacNeill

Ken is an accountant with 30 years’ public sector, consulting and training experience who has worked with clients across health and government.

Stuart Wilson

Stuart has over 25 years of experience managing a variety of projects and programmes which include: IT, business change, and construction projects.

Leanne Fernandes

Leanne holds a first class B.A. in Sports and Social Sciences, as well as an MSc in Sport and Exercise Science (Psychology)

May Ladd

May established RookMay in 2002. He has 20+ years’ experience as a subject matter expert, senior consultant and international trainer in Document Management.

GICB TEAM

CEO


MANAGING DIRECTOR

OPEN PROGRAMMES GICB International offer a range of Open Programmes covering a wide range of sectors, topics and issues.

LEADERSHIP & CHANGE Improving Productivity and Performance Leadership The Executive Leadership Programme Women in Leadership The Strategic Change Cycle Managing People Through Change: Attitudes and Behaviours Leading Change Strategy, Processes and People Emotional Intelligence The Global Leadership Masterclass Management Strategies Institutional Development for Permanent Secretaries Crisis Management and Contingency Planning Managing People Through Change Attitudes and Behaviour (Kingston)

HR and ORGANISATIONAL DEVELOPMENT The Complete Human Resources Professional Effective Performance Management, Engagement and Reward Strategies Succession Planning and Talent Management Developing and Implementing a Competency Framework Workplace Dispute Resolution and Negotiation The Complete Learning and Development Toolkit Training, Development and Evaluation (including Train The Trainer) Transforming H R Strategy in your Organisation HR for Senior Non-HR Professionals Managing Organisational Development Identifying and Actioning L&D Requirements

FINANCIAL MANAGEMENT & PROCUREMENT Financial Risk Management Integrated Financial Management Systems (IFMIS) Risk Based Internal Audit and Assurance Forensic Audit The Complete Procurement Cycle A Modern Approach to Procurement: A Strategic Perspective Public Financial Management: Planning and Control Improving Tax Compliance Treasury Management International Accounting Standards (IPSAS and IFRS) Managing Investments for Pension Funds and Trusts Effective Tendering, Award of Contract and Managing your Provider Procurement Audit Controlling Staff and Salary Costs

MANAGING & EVALUATING POLICIES & PROJECTS Project and Programme Management Directing Projects and Programmes Planning, Scheduling, Monitoring and Control Project Risk Management Monitoring and Evaluation Results Based Management (RBM) Managing Sector-Wide Approaches (SWAps) PRINCE2® Managing Infrastructure Programmes Impact Assessment and Evaluation The Complete Policy-Maker Evidence Based Policy-Making Analysis and Use of Evidence Implementing a Strategic Performance System using a Balanced Scorecard Improving Business Processes Events and Logistics Management (including Government Protocol and Etiquette)

BESPOKE PROGRAMMES GICB International offer a range of programmes that we can tailor to your precise requirements. Please see below

for some course examples.

ACCOUNTABILITY, COMPLIANCE & JUDICIAL REFORM Preventing and Combating Fraud and Corruption Legislative Drafting Judicial Case Management Judicial Administration

PUBLIC SECTOR STRATEGY & REFORM

Developing Organisational Strategy Public Private Partnerships: Strategy and Policy Issues Effective Records and Information Management

BESPOKE PROGRAMMES Public Private Partnerships (PPP) at Implementation Level

Combating Fraud and Corruption

Records Management.

Grievances and Disciplinary Issues in the Work Place

Governance for a New Board of Directors

Procurement Audit

Forensic Audit

And International Accounting Standards

GICB PROGRAMMES


Training, Development and Evaluation (Including train the trainer)

9th April - 13th April

Workshop aim: This workshop will help you develop as a fully rounded L&D professional, enhancing your ability to design and roll out training and development programmes and undertake evaluations. Putting together an engaging and stimulating training or learning event is a real challenge, and we will explore best practice tools, tips and techniques to help you deliver these with confidence. The workshop will also look at delivering coaching and mentoring, and will equip you with the skills required to coach successfully within your organization. New approaches to learning such as Emotional Intelligence and Mindfulness will also be addressed to ensure that your L&D knowledge is up-to-date with the latest developments. Participants will learn vital evaluation skills and how to assess the Return on Investment from training for your organization. What you will learn:

Expanding and building on the role and skills of the modern L&D consultant

Exploring and discovering the Learning Cycle

Tools and techniques to assist in designing and delivering creative learning / training events

Use of questionnaires/ aids for learning events and training programmes

Structuring a training session using a range of tools and techniques

How to deliver learning / training events with confidence and skill

Understanding coaching and mentoring and the models and skills to enable you to offer these in the organization

The benefits of Emotional Intelligence and its use in L&D

Mindfulness as a new tool for learning

How to evaluate learning and development and report to top management

Benefits of attending – You will be able to: Build and enhance your own skills as a Learning and Development professional

Evaluate training and advise on changes and developments needed

Develop a training plan for all learning needs in your organization

Develop the skills and knowledge to facilitate more effective and practical training events in the organization

Deliver persuasive and confident training, presentations and meetings

Coach and mentor with confidence

DURATION 5 days

COST £2350


GICB PROGRAMMES

The Complete HR Professional

21st May - 8th June

Programme aim:

This comprehensive three-week modular programme combines the following workshops from our HR and Organizational Development faculty, which can be taken in their entirety, or selected and combined based on relevance:

Transforming HR Strategy in your Organization

Workforce Planning: Succession Strategies and Talent Management

Effective Performance Management, Engagement and Reward Strategies

These workshops have been selected to complement each other, providing complete coverage of the HR profession, and are mapped against the key competencies employed by forward-thinking organizations worldwide. Undertaking this extended programme will inspire you to adopt a more strategic and integrated approach to recruiting, developing, engaging and rewarding your people in line with your organizational values. You will also realize the impact that external factors can have on your workforce, and learn to respond to these trends to create successful people management strategies.

What you will learn:

Practical methodologies to implement a people strategy in a range of organizations within different international contexts

How to gain buy-in for your strategy from stakeholders and senior management

Improving performance management systems for your organization

The key elements of a workforce planning strategy

Developing employer branding, employee value proposition and employer of choice strategies for your organization

Creating and developing effective talent and succession planning strategies

Developing a measurement methodology for your organization

Linking performance management with engagement and reward

Using the tools gained from each module into a truly transformational HR strategy

Benefits of attending – You will be able to:

Implement an effective short and long-term people strategy for your organization

Identify and construct the key elements of a strategic workforce plan

Develop and measure talent and leadership development interventions, to support organizational goals

Create a symbiotic link between performance management and reward

DURATION 15 days

COST £5,100


GICB PROGRAMMES

Succession Planning and Talent Management

“Talent is the multiplier. The more energy and attention you invest in it, the greater the yield. The time you spend with your best is, quite simply, your most productive time.”

Marcus Buckingham, ‘First, Break All the Rules: What the World’s Greatest Managers Do Differently’

5th February-9th February

Workshop aim:

Organizations need to be strategic and proactive in how they attract, identify, develop, engage, retain and deploy talented people. In order for organizations to thrive and be successful, they need to understand which of their posts are strategically important and have plans in place for when they become vacant. Organizations also need to understand what ‘talent’ looks like so they can attract, retain and motivate great people and maximize overall performance. This is critical to the continued success of your organization now, more than ever before.

Succession planning enables organizations to make plans about ‘business critical’ posts. When talent management and succession planning are integrated, organizations are able to fully utilize their people to meet both individual and organizational objectives.

By the end of this highly interactive workshop you will have a guaranteed way to create a succession plan, and have a range of easy to use skills to manage and retain talented staff. It is run by an expert in the field who has practical and proven experience to help you discover everything you need to take a more strategic, objective and integrated approach to resourcing, engagement and talent development.

What you will learn: What talent management and succession planning are and how to use them The principles of succession planning and the link to your organization’s objectives How to identify the ‘business critical’ roles, potential vacancies and future talent What the ‘talent pipeline’ is and the metrics of talent management Use of techniques to assist in talent management such as the ‘retention toolkit’

Benefits of attending – You will be able to: Create, design and implement a robust succession plan Identify talent based on performance and potential Understand generational differences and how to motivate each of them based on

need Use a retention toolkit to keep your best staff so your organization grows and

develops

DURATION 5 days

COST £2350


GICB PROGRAMMES

Leadership

23rd April - 27th April; 17th September - 21st September

Programme aim: “Leadership and learning are indispensable to each other.” – John F. Kennedy Leaders, especially those holding senior decision-making posts in government ministries, agencies and the private sector, are continually required to tackle significant challenges in today’s testing times. Against a backdrop of fiscal restraint, political influences and global challenges, leaders need to set a strategic direction that takes account of a whole host of internal and external factors that can affect their organisation’s overall goals and mission.

All committed leaders want to ensure that their organisational outcomes are achieved and to leave a legacy of good work. To reach this goal, they must continuously develop themselves and their staff, as well as enhancing and keeping their business knowledge up-to-date.

Research shows that to become an outstanding leader there are four critical areas on which you should focus:

Vision

Empowerment

Environment

Responsibility

Increasingly, Emotional Intelligence is also seen as a key skill. Trust, respect and honesty are now recognised as having a vital role to play in the more holistic approach to leadership taken by many forward looking organisations.

All of these key knowledge areas will be explored thoroughly throughout our highly participative two-week Leadership programme.

Many of the critical issues that today’s leaders face are universal, but the solutions they need to find must take into account the particular requirements, context, resources and culture of their own organisation. The programme will delve into participants’ particular challenges in a mutually supportive environment that encourages a frank sharing of views.

Participants will work through the very latest leadership thinking and models, and will also have access to a range of tools and techniques to enable them to refine and build on their current leadership skills. They will take the next step in developing their full leadership potential, and learn how to apply a range of leadership styles to different situations.



The latest contemporary approaches to leadership internationally

Exploring the ‘Agile Leader’ as a new concept for leadership learning

How to get your vision and strategy communicated and embedded within the organisation

Assessing your individual leadership style and planning your personal development for the future

Using a self-assessment tool to assess organisational capability

The importance of trust, ethics and consistency in the leadership role

Dealing effectively and fairly with conflict

Recognising that change is constant and needs to be planned, managed and clearly communicated

Understanding Emotional Intelligence and how it can be used to improve your performance and personal well-being

How to confidently present with impact to the media and a range of audiences


Understand your strengths and weaknesses as a leader

Develop a development plan for your continuous improvement

Use lessons learned to improve the performance of yourself and your staff

Evaluate organisational strategy and performance and key opportunities for improvement

Improve your skills in analysing and utilising different approaches to leadership

Share experiences and network effectively with other senior leaders

DURATION 5 days

COST £2350


Project Risk Management

Risk Management is the process of identifying, analyzing and responding to risk factors throughout the life of a project and in the best interests of its objectives. Proper risk management implies control of possible future events and is proactive rather than reactive.

5th March - 9th March; 16th July - 20th July

Programme Aim

Project and Programme management are undoubtedly the most popular chosen tools for the delivery of development and organisational changes, and therefore risk management is an essential part of the overall management toolkit. Integrated Risk Management, planning for countermeasures and contingency plans are vital to the control and success of major undertakings and this workshop will provide a sound grounding to assist in successful delivery.

Donors and Sponsors are looking more and more to make their investments in organisations that have a proven track record in minimizing the risks, thereby giving assurance that the funding will be spent wisely and securely.

By the end of the programme participants will be able to design a Risk Management system that will meet the requirements of their organisations and potentially fit into the wider areas of corporate governance risk management. Case studies and practical exercises are an integral part of this workshop in order to take participants through the skills, tools and techniques required in active and sustainable risk management for their organisations.

The core of the workshop is based on the UK Governments approach Management of Risk (M_o_R) giving participants a firm foundation on which to implement risk management within their operational and change management cultures. Participants will be asked to complete a questionnaire identifying the three key risks to the success of their projects or organizational objectives. These risks will be analysed and discussed and potential remedial measures sought during the running of the workshop.

The learning will be intense, interactive, and highly participative and will be delivered by specialists in their fields.

What you will learn

The end-to-end process of project and programme risk management within a practical risk management framework

GICB PROGRAMMES


Risk management best practice based on well-established and proven procedures and practical hints & tips

The importance of good Risk Management documentation

The basics of advanced risk management tools and techniques and an outline on Risk Management software

How to Identify, Analyse and Manage risk throughout the project lifecycle

Roles and responsibilities within Risk Management

How to identify good countermeasures and contingencies

An approach to Disaster Recovery and Business Continuity

The importance of the strategic view and managing risk at all levels


Establish the base for cascading practical risk management through your host organization

Improve the effectiveness of the risk management process to help assess programmes, minimize risk and ensure their smooth running and successful delivery

Contribute to the achievement of desired development goals and ensure ‘early warning’ and other strategies for preventing

DURATION 5 days

COST £2350


GICB PROGRAMMES

Monitoring and Evaluation

Monitoring and evaluation are separate but inter-related functions. Information collected through regular monitoring is utilized to control the delivery of an intervention and complemented in deeper and more specific analysis under evaluation where the outcomes and impacts are analyzed to ensure that the desired and stated objects are being met.

19th February – 23rd February; October 22nd - 26th

Programme Aim:

The major aims of the programme are to provide the participants with all the basic knowledge of current M&E tools and techniques.

By the end of the programme participants will be able to design an M&E system, set indicators (KPIs), confidently discuss and produce a logical framework/Theory of Change and also take into account the growing use of technology in the M&E environment.

The programme stresses the importance of the evaluation process in data analysis into the results of the project, and how this can be used for the benefit of future projects and programmes. It also explores the importance of Value for Money indicators in the process. The site visits or visiting lecturers will give access to academics currently involved in tried and tested new M&E techniques.

The learning will be intense, interactive, highly participative and will be delivered by specialists in their fields.


Defining Projects and Programmes – how to make use of logical, strategic and result-orientated frameworks to establish and control programmes and projects

Improving your data collection skills (interviews, questionnaires etc.) and design of data analysis tools

The key elements of Value for Money

Use of monitoring and control techniques

The transition from paper-based to digital data collection

An outline of using current market-leading Statistical Data Analysis tools

How to identify and manage risks

The importance of the performance of the M&E Unit and its progressive maturity

Using different methods of evaluation including environmental and impact assessments

The importance of accurate and meaningful reporting

Tools, Techniques and Templates



Set up and/or Improve the operation and management of the M&E function

Gain an insight into the use of current data management and analysis tools

Improve the effectiveness of the M&E process to help assess programme impacts and give assurance to existing and potential donors

Contribute to the achievement of desired development goals and ensure early warning’ and other strategies for preventing failures.

Have the knowledge to cascade training within your our organization.

DURATION 5 days

COST £2350

GICB PROGRAMMES

Public Financial Management Planning and Control

March 26th – March 30th ; October 8th – October 12th

Programme aim: Throughout the world the public sector is under pressure to deliver better services, often with reduced resources. This creates a need for improved management of scarce resources.

This programme is designed for policy-makers, financial practitioners and line managers with financial and resource management responsibilities. Participants will learn how to review the resource allocation mechanisms and budgetary and financial controls within their organisations to ensure that resources are better planned and controlled, consistent with organisational priorities.

Managing Resources - The programme will set out best practice approaches to both revenue and capital and budget setting, and a monitoring process that enables timely remedial action when things go wrong.

Doing the Fundamentals Well - Best practice in fundamental financial process areas will be examined, including payments, treasury management, income collection, cashiering and payroll.

International Accounting Standards (IPSAS and IFRS) - These standards have considerable implications for financial management and for the allocation of resources. We will review the requirements and implications of the standards and the most effective mechanisms for improving financial management and reporting.

Successfully Applying Technology - Integrated Financial Management Information Systems (IFMIS) alongside electronic transactions have brought step changes in the performance of many organisations. How can technology be harnessed to provide real improvements in financial and resource management?


The key elements of good practice in public financial management

Making use of Medium-Term Expenditure Frameworks (MTEF) and planning

Implementing the principles of good corporate governance

Using modern accounting systems in financial management

The importance of international accounting standards

Managing financial risk and performance, tax and revenue

Implementing effective budget management

Preparing for external scrutiny and audit

Understanding treasury management and the critical importance of cash


Implement stable planning and budgeting frameworks to assist financial management, effectiveness and propriety in the public sector

Assist in implementing improved medium-term financial planning and budgeting

Link the role of budgeting to risk management, performance management and resource allocation

Recognise the importance of international accounting standards

Understand the requirements of donor organisations


DURATION 5 days

COST £2350

GICB PROGRAMMES

Managing People Through Change: Attitudes & Behaviour

June 18th – June 22nd ; November 26th – November 30th

Workshop aim: Experience tells us that improving organisational performance is not easy. Sustainable organisational change comes from the inside out; by learning to behave differently we can deliver better services for the public and develop more satisfying work for ourselves.

Most organisational change programmes fail however, because while structures and technology may alter, attitudes and behaviours often remain stubbornly the same. This workshop aims to tackle that head on. Working with participants’ real-life experiences, it will develop the capacity of participants to change themselves and their organisations.

This workshop is designed to broaden your awareness. Learning from models, self-diagnosis and participants’ shared experiences, you will gain insights into how your thinking and behaviour impact on people and organisational performance. The workshop includes guidance on how to become an agent of change by moving from a power to a service model of engaged leadership. It will help you empower your teams to self-direct and contribute more.

What you will learn – during this course, you will:

Develop a solid understanding of the role and practice of the effective change agent and change manager within the organisational context

Learn, practise and apply the key stages of the human change management framework

Develop greater skill, flexibility and range in the core behaviours of an effective change manager.

Learn how to develop teams that are more self-directed and committed

Identify your leadership style and recognise how and when to use a more flexible approach to better motivate team members

Diagnose and plan how to adapt your organisational culture for improved output

Consolidate and integrate your learning by applying the behavioural skills and change frameworks to real time work projects

Gain greater confidence in demonstrating flexibility and proactivity in being able to deal with complex issues and stakeholder demands and ambiguity

Influence attitudes by listening using emotional intelligence, giving and receiving developmental feedback, and building trust and self-esteem


Develop flexible leadership skills and techniques to enable you and your teams to change the way you behave

Manage improvement projects using up-to-date strategies that engage teams in change

Understand your organisation’s systems and identify and tackle root causes of negative attitudes

Better understand your workplace experiences and become a more effective leader through the empathic support of other participants


DURATION 5 days

COST £2350

GICB PROGRAMMES

GICB PROGRAMMES

Documents and Record Management

June 25th – June 29th

Course Overview: All organisations, small or large, public or private sector, have large volumes of documents, records and content to manage, store, search and meet a growing amount of international legal, regulatory and compliance standards. Efficient methods are necessary to manage, classify, control and find paper files, electronic documents, legal records, emails, web pages, databases, videos, drawings etc. With the growth in different types of documents how can you best establish a storage and retention plan, manage information audit, version control, e-discovery and support local, national and international legal and compliance requirements e.g. data privacy, security ISO27001, financial standards and Records Management - ISO15489. This course covers effective strategies, techniques, systems, polices and procedures to manage all kinds of documents including paper files, records, content, knowledge and information to meet international best practices and ISO standards.

In this course you will learn how to: Establish best practices to set up classification, workflow, version control, legal records management,

collaboration, check in/check out, security and enterprise search

Review document management, records management and ECM systems e.g. Microsoft SharePoint, EMC Documentum, HP Autonomy, OpenText Livelink IBM FileNet, etc. that can be used to manage documents and records and how to implement a project successfully

Meet international standards, legal, compliance, e-discovery, information security (ISO27001), records management (ISO 15489) and other ISO standards related to document management

Who will benefit from attending this Training? This course will prove to be a useful and productive for all those who are interested in understanding document and records management, information compliance, enterprise content management and how these can be implemented successfully.

It will be of benefit to: IT Management

Technical staff

Document controllers

Information compliance

Document Management Supervisors

Suppliers, Solution Providers and Vendors

CIOs and Executives

Users of Document and Records Management

DURATION 5 days

COST £2350


In addition to our open programmes we also have the ability of delivering bespoke programmes to meet the specific needs of you and your organisation; this can either be done here in London, in your own Country or a location of your choice.

Please see below for some examples of bespoke programs and please do not hesitate to contact us to discuss your precise requirements.

BESPOKE PROGRAMME EXAMPLES

Programme

Public Private Partnerships (PPP) at Implementation Level

Combating Fraud and Corruption

Records Management

Grievances and Disciplinary Issues in the Work Place

Governance for a New Board of Directors

CONTACT US Email: [email protected] Phone: +44 (0)208 144 9743 Web: www.gicbinternational.com
