Побудова ефективної команди - Андрій Бабала
DESCRIPTION
Що таке ефективна команда? Що зробити, щоб група людей, які щойно познайомилися, стала командою, яка буде вирішувати складні задачі.Ці та інші питання ми розглянемо на цій презентації.TRANSCRIPT
Don't just call your employees a team, help them be one.
Team development
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team
Use case 1 – “big” teamSize - 24-27 peopleOffices – IF, Lviv, Chernivtsy, Dnipro
PositiveHad 3 month initial trip to Lviv to build trustDemocratic management/good dialog with teamTeam buildsRotations
NegativeWrong team structureKept dependency on myself
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team
TeamA team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals.
Team development stages
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team
FormingPoliteness, excitement, suspicion, fear, and anxiety
Individual roles and responsibilities are unclear
Attempts to define the mission
High dependence on leader
FormingDirective approach. Tell others what to do.
Help team members get to know one another
Clearly define purpose and tasks
Ground rules – everyone involved
Roles and responsibilities
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStorming
NormingPerformingTips for Building A TEAMUse case 2 – UI team
StormingImpatience, resistance, defensiveness, competition
High emotions, conflicts
Unrealistic goals
Little progress
StormingAcknowledge it with the team as a natural growing step
Communicate
Be accessible, but remain directive; sell, coach
Manage conflicts
Encourage openness, tolerance, and understanding
Review ground rules, improve
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNorming
PerformingTips for Building A TEAMUse case 2 – UI team
NormingReconciliation, relief, friendliness, trust, a sense of team spirit
Acceptance of the team, ground rules, roles
Conflicts are addressed and resolved
Respect for the leader
Big decisions are made by group
NormingAct as a team member, as leadership is strarting to be shared
Delegate some tasks
Recognize individual and group efforts
Monitor the Team
Give and receive constructive feedback
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming
Tips for Building A TEAMUse case 2 – UI team
PerformingIndependence, pro-activeness
Healthy system
Insights into processes
Loyalty and attachment to the team
Personal relationships
PerformingShare leadership between members
Guide from the side
Encourage group decision making
Improve skills
Celebrate
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming
Tips for Building A TEAMUse case 2 – UI team
Tips for Building A TEAMLay the foundation before you begin construction
Build dialogue, extinguish monologue
Monitor & Feedback
Give Public Praise
Support and coach Team Members
Tips for Building A TEAMShare The Burdens, Backing The Team
Help Team and each individuals grow
Do some teambuilding
Laugh together
Celebrate
AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming
Tips for Building A TEAMUse case 2 – UI team
UI team - FormingTeam3 Juniors, 1 Senior and 1 Tech Lead.
LeadProcess defined
UI team - StormingTeamSome team members resisted the processBad performance
LeadReviewed process with team againSmoothed conflictsDid personal meetings with some people
UI team - NormingTeamPerformance improvedFine with process again
LeadRemoved bottlenecks Started sharing leadership
UI team - PerformingTeamSome independencePersonal relationsKnowledge sharing
LeadGrowing plan
Questions?