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Management in the Building Industry (MSc) Supervisor: Kim Nørgaard Jensen Project: AE Stålmontage A/S (Production and Installation of steel facades)

Aalborg Universitet · Fredrik Bajers Vej 5 · Postboks 159 9100 Aalborg · Telefon: 9940 9940 · [email protected]



List of figures



List of tables



Table of Contents



Acknowledgements

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Abstract



Introduction to the Project Report



Chapter 1: Introduction

1.1. Project scope/description



1.2. Introduction to the Company

1.2.1. History



1.2.2. Branding

1.2.3. Vision



Chapter 2: Methodology

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Case studies

Grounded theory



Phenomenological research

Narrative research

Ethnography

2.1. Research Structure



2.2. Research Design



2.3. Data Collection



2.3.1. Interviews



2.3.2. Documents Analysis

2.3.3. Photo and video observation

2.4. Ethical Concerns



Chapter 3: Pre-analysis

3.1. Organization structure



33%

67%

AE Stålmontage A/S

Per Mortensen

A. Engaard A/S



3.2. Market research



3.2.1. Competitors in the market

3.2.2. Potential project target



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3.3. Recent tendering history of the company



3.4. SWOT analysis



Summary



Chapter 4: Problem definition

4.1. Problem sources

4.1.1. Delimitation



4.2. Problem Formulation

4.2.1. Preliminary problem formulation

4.2.2. Problem definition related to the Project managers scope of work



Research questions

The main research question

Sub-questions



Chapter 5: Internal processes within the project phases



5.1. Flow chart, mapping milestones of project

5.1.1. Tender phase

Market exploration

Awarded tender

Price estimation

Suppliers

5.1.2. Project planning and detailing phase

Overall planning

Involvement of stakeholders parties



Detailing of the drawings

5.1.3. Manufacturing phase

Establishment of production drawings

Material delivery

Storage handling

Manufacturing processes

Packaging

5.1.4. Construction phase

Delivery on site

Assembly of the elements



Completion of the contract

5.2. Tender process



5.3. Manufacturing process



5.3.1. Planning and project schedules



5.3.2. Production drawings

5.3.3. Storage/warehouse of materials



5.3.4. Cutting of metals



5.3.5. Bending and remodelling

5.3.6. Profiling and packaging



5.3.7. Transportation

5.4. Construction process

5.4.1. Planning



5.4.2. Delivery and storage of materials



5.4.3. Assembly

5.5. Scope of work of Project Manager



5.5.1. Project Manager and organization

5.5.2. Project Managers’ scope of work

Tender



Planning and manufacturing



Execution on site

5.5.3. Exposed problems reflecting upon Project Manager’s scope of work



Chapter 6: Proposals and solution

6.1. Considered philosophies

6.1.1. Enterprise resource planning (ERP)

6.1.2. Supply chain management (SCM)



6.1.3. Total quality management (TQM)

6.2. Argumentation and chosen philosophy

Supply chain management’s

Enterprise resource planning

Chosen philosophy: Total Quality Management



6.3. Total Quality Management

6.3.1. Getting started



6.3.2. Preparation of the company internally

1) Demonstrate leadership



2) Build awareness

3) Open lines of communication



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4) Create constancy of purpose



5) Focus on the customer

6) Detect critical areas to success

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7) Develop Teamwork

8) Provide support, training and education

9) Build trust and respect

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10) Recognize and reward

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11) Create an ideology of continuous improvement

12) Expand the culture of suppliers

6.3.3. Moving on to Quality tools



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professionals in the field.



Chapter 7: Implementation

7.1. Description of steps in AE Stålmontage A/S

7.1.1. Informing and understanding

7.1.2. Preparing



7.1.3. Implementing



7.2. Study cases – real life examples of TQM implementation

7.2.1. Study case 1

Evaluation of Total Quality Management Implementation in Small and Medium

Manufacturing Companies

Findings



Recommendations

7.2.2. Study Case 2

Factors affecting TQM implementation: an empirical study in Tunisian firms

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Recommendations

7.2.3. Summary of the case studies



7.3. Mapping of existing practices



Discussion



Conclusion



Recommendations for Future Research



Bibliography