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Boost Competitiveness and Efficiency with Canon Managed Document Services
Office Technology Business Solutions
PRODUCTIVITY
DOCUMENTDISTRIBUTION
SECURITYUSABILITY
PRODUCTIVITY
ENVIRONMENT
SECURITY
DOCUMENTDISTRIBUTION
PRODUCTIVITY
OUTPUTMANAGEMENTDEVICE
MANAGEMENT
OUTPUTMANAGEMENT
DEVICEMANAGEMENT
Over time, the numerous purchasing decisions of many different employees have left
us with a fleet of inefficient print devices that is hard to manage and maintain.
Staff tend to accept inefficient, unsecured document-related
processes because near-term, pressing deadlines seem to outweigh any efforts spent
trying to improve the system.
IT administration staff spend too much time responding to device issues as they occur. Having to manage bills from
several print vendors has become a nuisance.
Seemingly innocuous desktop printers can actually be high-
cost-per-page options.
Multiply these output costs by many users—and you can see
why expenses get out of control.
There is uncontrolled use of desktop printers in all offices
across our enterprise.
Print device resources are not allocated consistently or strategically.
Prints 700 per month
Prints 20K per month
Document processes are inefficient and time consuming.
Constant service calls for minor issues—plus manual meter reads—
are a waste of everyone’s time.
Sometimes we are blindsided by unexpected print costs.
Different devices feature confusing, unpredictable user interfaces
—curtailing productivity.
Our devices and processes may leave us open to increased security and compliance risks.
While we should be focusing on what we do best, we are stuck
having to manage our fleet.
The financial impact on our business is often severely underestimated.
Incomplete, incompatible device management solutions make it
difficult for IT to manage the fleet.
Numerous devices with lower energy ratings consume more
power than is needed.
We are constantly behind the curve competitively because we are always stuck fixing problems.
A Mixed Fleet of Devices Is a Drain on the Enterprise
Inefficient Document Processes Are Holding Back Both Employees and the Company
Resources Are Constantly Diverted Away from Our Core Business Functions
Our Print Infrastructure Is Not Optimally Efficient. This Limits Our Company’s Competitiveness.
There Is Little Awareness of Document-Related Expenses
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TOP SECRET
Scan Hard Copies
Locate at PC
Rename
Send for Approval
Save to Archive
E-mail to Shipping
Fax to Branch
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ENERGY NEEDS
Our Competitors
MARKET SHARE
Us
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Common, standardized platforms and processes reduce potential
barriers to productivity and empower staff to perform at a
higher level. Device management has been streamlined and
simplified across the entire enterprise for our IT staff.
By addressing document- related inefficiencies at a higher
level, we’ve unlocked productivity for all. We’re now confident that processes meet our compliance
and environmental goals. Managed Document Services companies
report reducing carbon emissions by an average of 60 percent.*
The MDS team understands our core business processes. We
leave fleet management to them so we can focus on
running our business.
Enterprise-wide, our key decision makers know the MDS
team is there when needed to provide effective, efficient
solutions to help move our business forward.
Because we can now measure usage, we can predict
and control it.
Companies that have switched to Managed Document Services
have reported reducing costs by an industry average
of 30 percent.* Clear reporting enables us to identify and allocate both departmental
and individual usage costs.
The fleet is optimized with targeted devices that are better utilized.
Automated, intelligent document workflows help optimize our
business processes.
Fewer—but higher quality— service calls. Increased device
uptime and higher rate of first-call issue resolution.
Accurate assessments of print activity have allowed us to
consolidate and right-size our fleet.
Large, intuitive, color touchscreens empower staff to be more
independent and resourceful.
Enforced authentication increases security and enables usage tracking.
Disruptions to our core business operations have become rare and minimal.
We’re prepared and equipped to identify further savings opportunities.
Our IT administrators appreciate the simple, cohesive software applications
that help manage the entire fleet.
We have reduced paper use, toner cartridges are recycled, and our
fleet consumes less energy overall.
With single complete and accurate billing we are increasingly free to focus on our core business—
what we do best.
Clear Reporting Enables Us to Right-Size, Reduce Costs, and Allocate Expenses
A Consistent, Easy-to-Manage Device Fleet Helps Boost Efficiencies Company-wide
We Are Better Positioned to Succeed While Meeting Compliance Goals
The MDS Engagement Improves Fleet Uptime and Simplifies Internal Staff Administration
Now We’ve Gained a Strategic Partner—Making Us More Competitive
*Gartner Research
*Photizo Group
CANON and IMAGERUNNER are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEANYWARE is a trademark of Canon. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. Products shown with optional accessories/equipment. Specifications and availability subject to change without notice.©2012 Canon U.S.A., Inc. All rights reserved. 0212-RUN1-2M-SC
COLOR SECURITYDOCUMENTDISTRIBUTION
DOCUMENTMANAGEMENT
PRODUCTIVITY
DEVICEMANAGEMENT
ACCESSIBILITYOUTPUTMANAGEMENT
USABILITY ENVIRONMENT
LET YOUR BUSINESS
RUN 1-800-OK-CANONwww.usa.canon.com
Canon U.S.A., Inc.One Canon PlazaLake Success, NY 11042
Implement office technology business solutions designed to help unleash stunning productivity, transform the user experience, and reduce costs.
The Canon MDS Five-Step Methodology
1. Discover and AnalyzeExamine your organization’s needs, looking at volume, usage patterns, and
print sources.
2. DesignCreate a plan based on your specific requirements that builds an optimal device environment and recommends improvements for your business
processes.
3. Deploy and TransitionImplement your newly designed print environment and teach users best
practices.
4. Support and ManageMonitor and run your fleet to maximize
uptime and ROI.
5. Evaluate and ReviewContinually evaluate print environment to increase efficiency and optimize results.
Managed Document Services Engagements Comprehensively Overlap RUN Solutions Categories
ENVIRONMENTUSABILITYDEVICEMANAGEMENT
DOCUMENTDISTRIBUTION
OUTPUTMANAGEMENTSECURITYPRODUCTIVITY
Discover, Analyze, and Design Services Device Utilization and Cost Assessment 4 4 4 4 4
Device Optimization Assessment 4 4 4 4 4
Authentication and Confidential Information Protection 4 4 4
Business Workflow and Design 4 4 4 4 4 4 4
Deploy and Transition Services Hardware Implementation 4 4 4 4 4 4
Software Implementation 4 4 4 4 4 4
Project Management 4
Change Management 4 4 4
Support and Manage Services Fleet Management 4 4
Call Center Help Desk 4 4 4 4
Asset Lifecycle Management 4 4 4 4 4 4 4
On-Site Labor 4 4 4
Evaluate and Review Services Evaluation Assessment 4 4 4 4 4 4 4
Discover and Analyze
Design
Deploy and Transition
Support and Manage
Evaluate and Review
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