79 Years of Providing Help & Creating Hope

CATHOLIC CHARITIESDIOCESE OF HARRISBURG

2018

CORPORATE OFFICERSRow 1, left to right: Most Reverend Ronald W. Gainer, Mark A. Totaro, Ph.D.

Row 2, Very Reverend David L. Danneker

Dear Friends in Christ,

Identifying the need for providing help and assistance to the most vulnerable and marginalized individuals in our society, Pope Francis called on all of us to be Disciples of Christ in ministering to our sisters and brothers in need. In the history of the Catholic Church, Christians were widely recognized for their love, care, concern and compassion to all peoples.

Pope Francis has asked us as individuals and as a Church “to be a witness of mercy” by reflecting on and practicing the spiritual and corporal works of mercy. The Holy Father asked us to reflect on mercy, receiving mercy, and being merciful towards others.

This is the work that is done each and every day by Catholic Charities of the Diocese of Harrisburg and they have been true to this call for the past 79 years.

Catholic Charities is a “mission of mercy” and sees the face of Christ in every client that they are so privileged to serve. Every day through our various ministries we “feed the hungry, clothe the naked, shelter the homeless, visit the sick and imprisoned, and give alms to the poor.” They model Christ, following his example that was set over 2,000 years ago.

OFFICE OF THE BISHOP

As can be evidenced when you read the Annual Report, the various services and the number of those services that are provided to our clients is humbling. It is our duty and mission to try to fill the voids in social services and in our community to insure that the most vulnerable and marginalized in our society have the basic needs and services afforded to them.

I am extremely grateful to the management, staff and volunteers of Catholic Charities who year after

year step up and meet the challenges placed before them. They continue to accomplish great things in light of financial situations, government regulations, the economy and human resources issues.

The work that Catholic Charities does is never easy and sometimes our staff is placed in some difficult situations. Our main focus is the client and we work hard to insure their safety and security. Many times, we are their only hope.

Lastly, I would like to thank all of our benefactors who support the good work of Catholic Charities. Without their support, we would not be able to fulfill our mission to “Provide Help and Create Hope.”

May God continue to bless all of the people who are involved in any way with Catholic Charities. May he give them the strength and fortitude to carry forth and continue the work that Jesus has entrusted to his Church.

Sincerely in Christ

Most Reverend Ronald W. Gainer

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PROGRAM MANAGERS Row 1, left to right: Lydia Thomas, Lal Basnet, Patricia Tolle,

Lisa Peck

Row 2, left to right: John Leedock, Amin Habeeb, Rebecca Diamondstone

Row 3, left to right: Karrie Ballantine, Annette Martin, Kelly Bolton

Row 4, left to right: Dustin Langeheine

Missing: Rebecca Jacoby, Chris VandenBerg, Sara Beck

ADMINISTRATIVE STAFFRow 1, left to right: Pete Biasucci, Patricia Tolle, Mark Totaro

Row 2, left to right: Kelly Slabonik, Annette Martin

Row 3, left to right: Carole Klinger, Chris Meehan, Jeanne Rittle

Missing: Linda Weber, Chris VandenBerg

BOARD OF DIRECTORSRow 1, left to right: Joseph Schatt, Zenoria McMorris Owens (Secretary), Barbara Yohn Groce

Row 2, left to right: Jeffrey Tearpock (Treasurer), Richard Berrones (Vice President), Reverend Daniel C. Mitzel

Row 3, left to right: Walter J. Legenstein, Jim Weber, Louis F. Santangelo

Row 4, left to right: Luis Villegas, Norm Basso, Brian P. Downey (President), John P. Pagana, M.D.

Missing: Most Reverend Ronald W. Gainer (Corporate Officer), Very Reverend David L. Danneker (Corporate Officer), Maria DiSanto, David Gash, Cathryn Irvis, Camille Kostelac-Cherry, Valerie Pritchett, Stephen F. Trutter, Ron Turo

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OFFICE OF THE EXECUTIVE DIRECTOR

MISSION STATEMENT

To foster the ideals of Christ by: providing help, compassion, and dignity to those who come to us in need.

Dear Friends of Catholic Charities,

Catholic Charities of the Diocese of Harrisburg has just completed our 79th consecutive year of providing essential human services to those in need in South Central Pennsylvania.

The year 2017/2018 was a challenging year for us. There were significant changes made both programmatically and from a human resources perspective. We are always at the mercy of forces that affect our Agency that we have no control over and we have to be in a reactive vs. a proactive mode. Some of these factors are funding sources, government, economy, the competitive landscape and our donors.

From a financial perspective, we had a very good year finishing in the black for the fifth consecutive year. This was achieved through hard work, meeting our metrics and monitoring our income and expenses. We have a dedicated and tenured staff that insures that we serve our clients to the best of our ability and achieve our stated goals and objectives.

The year was not without challenges. We are in the second year of a new accounting system implemented by the Diocese and we are still working our way through it. We had staff turnover in key positions and our managed care companies are becoming more and more demanding. Finally, we had two major Agency re-credentialing exercises in the same year – COA and PANO.

On a positive note, our donations from individuals and organizations increased. Additionally, we increased our participation and revenue at all of our fundraising events. This is significant as these dollars help us to subsidize some of our programs who normally end the year in the red. We also were pleased that we secured several grants that we applied for.

As a testimonial to our staff and volunteers, we provided various services to our clients. As you view the pages of this report, you will see the clients served and the services provided. We have a proud tradition of “Providing Help and Creating Hope.” We serve every client who comes to us regardless of background, faith or means.

I thank Bishop Gainer, Fr. Danneker and the Board of Directors for their support and guidance. I would also like to thank our staff and volunteers for their hard work and

dedication in helping us do the work that we do and by doing so assist us in achieving our Mission.

Finally, I would like to sincerely thank our donors and benefactors who give so generously with their time, talent and treasure to support the work of Catholic Charities.

As we enter into our 80th year of service, may God continue to Bless us and give us the strength to forge head and carryout His mission to help those who cannot help themselves. May he give us the resolve and commitment to help those in need.

Mark A. Totaro, Ph.D. Executive Director/CEO

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FAMILY MEMBERS PROGRAM SERVED

ADOPTION Search Cases ................................................................. 26 Swan Services ............................................................... 59 Infant Adoption Services .............................................. 55 International ..................................................................... SPECIALIZED FOSTER CARE Foster Children Placed .................................................. 15 Foster Parent Training .................................................. 24 Swan Services Provided .................................................. 3IRS - ENGLISH AS A SECOND LANGUAGE Citizenship Program .................................................... 39 General ESL Classes .................................................... 146 Refugee Classes ............................................................ 31IRS -EMPLOYMENT SERVICES Total Enrolled ............................................................... 81 Jobs Obtained ............................................................... 36 Gain Employment Services ................................................. Total Enrolled ............................................................... 36 Jobs Obtained ............................................................... 18INTERFAITH SHELTER Bed Nights ........................................................... 11,477 Meals Served ....................................................... 37,074 Families Served ......................................................... 112 Transportation Miles .............................................. 6,755 Transportation Trips............................................... 1,366 LOURDESHOUSE Bed Nights .............................................................. 4,524 Parenting Classes ...................................................... 511 Transportation ....................................................... 1,165 Pantry Visits ................................................................. 21 Meals ..................................................................... 5,595 Childbirth Classes ..................................................... 292EVERGREEN Days of Service or Bed Nights ................................13,278 Meals Served .......................................................... 1,095 Transportation ......................................................44,960 PARADISE SCHOOL Meals Serviced .........................................................9,792 Life Skill Training ....................................................9,360YORK IFS Counseling Provided To Clients/Family ........ 1,014 HoursCOUNSELING PROVIDED TO CLIENTS/FAMILY Capital Counseling Services ........................... 3533 hours Lancaster Counseling Services ........................ 1178 hours Paradise Outpatient Services .......................... 1728 hours York Counseling ............................................ 1801 hoursTOTAL ....................................... 157,200 Total Hours

HOURS DONATED BY VOLUNTEERS Lourdeshouse ...................................................900 Hours Interfaith ......................................................1,564 Hours IRS - Legal Advising ..........................................131 HoursTOTAL ................................................... 2,595 Hours

NUMBER OF CLIENTS SERVEDFAMILY MEMBERS

PROGRAM SERVED Adoption ............................................................................140Specialized Foster Care .........................................................42Lancaster Intensive Day Treatment .....................................147IRS - English As A Second Language ....................................216IRS - Employment Services ...................................................43IRS - GAIN Program ..............................................................38IRS - Resettlement Program ..................................................98IRS - Match Program .............................................................66IRS - Legal Advising Services...............................................145York Intensive Family Services ...........................................474York/Adams Family Based ..................................................112Paradise School ..................................................................252Evergreen House ..................................................................89Crescent Way ........................................................................17Willow Way .........................................................................12Interfaith Shelter ................................................................432Lourdeshouse - Residents ......................................................41Lourdeshouse - Babies ..........................................................26Capital Counseling .............................................................278Lancaster Counseling .........................................................170Paradise Counseling ...........................................................190York Counseling .................................................................187

TOTAL .............................................................3,075

NUMBER OF SERVICES PROVIDED

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At 19 years old, Brandi became pregnant and was very unsure of how to handle her pregnancy. Brandi was confidently independent with clear aspirations for herself. She planned to complete her education and receive occupational training through Job Corps, following the birth of her child. She had considered abortion, but decided against it. Instead, she began to explore the idea of adoption as a more comforting alternative. In the meantime, Brandi regularly attended counseling with a caseworker to discuss the responsibilities surrounding both adoption and parenting.

As her due date neared, Brandi realized she needed additional support beyond that which her friends and family could provide during this difficult time. Brandi reached out to Catholic Charities to find community resources such as WIC and Nurse Family Partnership to assist her in caring for her newborn. Brandi’s caseworker connected her with a social worker and maternity staff from a local hospital who provided her with a tour of the hospital’s labor, delivery, and maternity department. At her request, Brandi’s caseworker accompanied her to every medical appointment throughout the entirety of her pregnancy.

For many women, thoughts of pregnancy bring on feelings of excitement, elation, and joy, but to others, pregnancy is associated with uncertainty, fear, and anxiety. A constant challenge for Brandi was being able to have open and honest conversations about the emotions surrounding her pregnancy. Through continual counseling sessions, Brandi’s caseworker taught Brandi and her mother how to improve communication and openly express their emotions, key influences on subsequent decisions and behaviors. Improved

communication allowed Brandi and her mother to rely on one another for mutual understanding and support. In the following months, Brandi became less nervous when asking questions about her pregnancy,

finally having received the support she needed to feel at ease.

With the assistance of Catholic Charities, Brandi decided to parent her child with the guidance of her mother and family members. After the birth, she continued to visit her caseworker and receive

additional help she needed including parenting education and referrals, as well as encouragement to continue with her educational goals.

Adoption ServicesBased in Harrisburg, Adoption Services offers information for adoptive parents who are interested in welcoming a child to their family. In some cases, the family chooses to adopt a newborn infant while other agency clients are matched with an older child or group of siblings engaged with the Pennsylvania Statewide Adoption Network (SWAN).

In addition, Child Preparation Counseling is offered to children preparing for adoption. During this series of sessions, children participate in activities and exercises designed to help him/her adjust to the adoption process by reviewing their past, identifying and discussing feelings and concerns, and strengthening their bonds with his/her new family.

Adoption Services

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Specialized Foster Care

Lourdeshouse

Based in Harrisburg, Specialized Foster Care places children who have been separated from their families by the court system into loving homes. If a child cannot be returned home, an alternative permanent placement plan is developed. Adoption is often times an appropriate course, and the Pennsylvania Statewide Adoption Network (SWAN) works with many foster parents to adopt their children and provide a permanent and caring home.

Located at the Saint Samuel Center in Harrisburg, the Lourdeshouse Maternity Home provides quality services to pregnant women who have nowhere else to turn. The program symbolizes the commitment of the Roman Catholic Diocese of Harrisburg to uphold the dignity and sanctity of all human life.

All of the residents at Lourdeshouse are provided with childbirth and parenting classes, case management, and transportation. In addition, case managers assist residents in obtaining employment, housing, education,

and counseling. Residents may come to Lourdeshouse at any time during their pregnancy and may remain in the program up to eight months. Pantry items such as food, diapers, clothing, furniture, and toiletries are also available to both residents and other women in the community who have a child twelve months of age or younger. Services are funded in part through the Real Alternatives Program.

When we first met Kevin, he was just celebrating his 8th birthday in foster care. A shy little boy, his huge brown eyes timorously searched the unfamiliar world around him. His guardedness was coupled with a lack of educational development and maturity. This gave way to a clear but very much understandable insecurity.

Despite all the preparations we made to welcome Kevin into our home, no one can truly be prepared for all the various zigs and zags of fostering a child. In the immediate weeks following Kevin’s move, Catholic Charities connected us to resources to help understand the various questions, concerns, struggles and victories of fostering. Catholic Charities’ comprehensive support network proved to be truly invaluable to us. With every difficulty we encountered, Catholic Charities’ efforts were matched with an endless supply of guidance, resources and direction.

Just over six months in our home, Kevin called us mom and dad – a surreal moment of connection. It was soon after that we began to watch Kevin flourish into a charismatic and joy-filled kid. His newfound comfort provided him with the confidence to play sports; three all at once. He easily made friends with his outgoing personality. For the first time his happiness for life outweighed his fear of it.

We became foster parents with the hope of adopting one day, and our experience has blessed us tremendously. We officially adopted Keven when he was 9-1/2 years old, and Catholic Charities continues to give us all that we could need and more for our new family. We are a family…one that laughs together, cries together and loves together. We are a forever family. – Meg and Lyle P.

Lourdeshouse

Specialized Foster Care

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Family- Services

York Intensive Family Services

Family-Based Mental Health ServicesFamily-Based Mental Health Services is a comprehensive program that delivers services to children and their families in both home and community settings. Families entering the program are at risk of having their children placed into foster care. The goal of the program is to strengthen family relationships and stabilize the family through therapeutic interventions. Licensed by the Pennsylvania

Department of Human Services, the program provides a team-centered approach proven to be successful in keeping families together or reuniting children with their families. The Family-Based Mental Health Services Offices provide services for families in Adams and York Counties.

Based in York, the Intensive Family Services Program provides services in the homes of families who have open cases with York County Children and Youth Services. Through a partnership contract, Children and Youth Services refers families to the Intensive Family Services Program. These families are in need of parenting skills, connection to community resources, and family therapy.

Emphasis is placed upon strengthening the family in order for children to remain in their homes or return as quickly as possible from foster care. Team members work intensely, with multiple

weekly sessions, in order to make an immediate impact upon families facing numerous issues.

Feeling inadequate and abandoned at the thought of losing my son, I often wondered if anyone could help me get back on my feet. The confidence my son relied upon was dwindling quickly, and my case worker immediately recognized my need for Catholic Charities Intensive Family Services. It was at this critical juncture of my life that I realized Intensive Family Services was the best opportunity for me to stabilize and safeguard my son, and avoid the dissolution of our family.

Unique to Catholic Charities Intensive Family Services, I was provided my own in-home care team; consisting of an advocate and therapist, who helped coordinate services, appointments, and activities that foster strength, healthy living, and overall well-being. Without the assistance of my in-home care team, I would not have been able to receive the individualized instruction I needed to become a better parent. My advocate and therapist were there right by my side to listen, provide feedback, and encourage me to achieve my goals. This program has taught me not only how to improve my own coping and communication skills, but how to become a better parent so my son will grow up happy, confident, and able to take on the world. The collective support I received through Intensive Family Services is truly an invaluable resource, and I will continue to use the skills and techniques learned through this program for many years to come.

Family- Based

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Behavioral Outpatient ServicesCatholic Charities Counseling is dedicated to providing access to high quality outpatient counseling for children, adolescents, and adults in small, friendly, confidential offices located in Harrisburg, Lancaster, York and Abbottstown (Paradise School Facility). Services include individual and family therapy, marital counseling, and parent-child counseling. These clinics are licensed by the PA Department of Human Services, and are provided regardless of religious affiliation. Bilingual-Spanish services are provided at the Lancaster office.

Behavorial Health Services

Help, Hope, andSupport

Jamal was a successful entrepreneur, taking advantage of new business opportunities and enjoying a growing customer base. His success at work allowed him to support his wife and children. When the economy began to take a hit from the recession, Jamal’s business and his family’s livelihood also became affected by the economic downturn. The family had become accustomed to his financial security and were now faced with growing money issues. Without a job, Jamal became frustrated, not knowing where to turn. Following a difficult divorce, Jamal tried to start over again with a new job and home.

After a few new jobs, and a tumultuous love life (due his own frustration and frequent angry outbursts), Jamal was able to find some constant, but poorly paid work. After being

assaulted near his home, he found that he needed to rely on his on-again-off-again girlfriend who he had met soon after his divorce, despite the way he had treated her in the past.

The assault proved to be Jamal’s breaking point, and soon after moving in with his now girlfriend, he found himself struggling to not only find work, but become close to her. He was now afraid to even try again; afraid that his actions would fail and hurt the one person who still seemed to care about him. Even accomplishing simple errands or tasks brought anxiety. He started to become depressed, and thought he was losing his ability even to learn.

A few years down the road, Jamal enrolled in Catholic Charities Capital Region Counseling Office, where he met with a therapist and eventually a psychiatrist. Through regular therapy, he became more confident, realizing that his fears were unjustified and that he could succeed in life again. He began reaching out to his children for this first time since his divorce. With this newfound confidence, Jamal found himself able to learn new skills in job training programs. Jamal’s time at the Capital Region Counseling Office provided him with the confidence, coping skills, and support system to move forward in both his career and family life.

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Immigration and Refugee ServicesImmigration and Refugee Services (IRS) of Catholic Charities provides a wide range of social and educational services to immigrants, refugees, visitors and non-English speakers. The IRS services of Catholic Charities has a multi-ethnic, multi-lingual staff who are dedicated to teaching people how to help themselves.

Employment Services guides adult refugees, asylees, and other qualified immigrants to self-sufficiency through job readiness counseling, referral services, job placement, and ongoing post-placement support and counseling. Relationships have been established with hundreds of businesses throughout the Central PA Region. Every effort is made to match the best client to employers to provide ongoing support to ensure job retention.

Immigration Legal Services provides high quality immigration legal services to low income immigrants and refugees in Central Pennsylvania. In addition our staff provides public education, training and community outreach in order to promote social justice in accordance with Catholic Social Teaching.

English as a Second Language (ESL) offers classes for adults in several locations throughout the greater Harrisburg area. Classes are free and are open to all adult, non-native English speakers. Morning and evening class options are available to accommodate a wide range of work and family schedules. We provide pre-literacy, beginning, intermediate and advanced class levels. Classes are taught by professionally trained teachers experienced in ESL instruction methods.

Refugee Resettlement Program offers the following services to newly arrived refugees. Pre-arrival agreements, airport reception, temporary housing, food & other basic necessities, orientation & acculturation to the United States, English as a second language classes, job placement and referrals to social service agencies. Our goal is to assist refugees to achieve self-sufficiency within the first 120-180 days after their arrival. It is through self-sufficiency that they can begin to fulfill their dreams of a better life of safety and security.

Match Grant Program assists eligible asylees with enrollment into this program that provides employment services. Limited financial assistance is also available for housing and utility bills.

Born in the Democratic Republic of Congo (DRC), Claudine now lives as a refugee in the United States. Claudine’s status as a refugee has forced her to accept a variety of menial and unstable jobs, including cashier and general warehouse laborer. She often finds herself unable to pay her rent and other bills as result of these low-paying positions. Catholic Charities Immigration and Refugee

Services (CCIRS) was first introduced to Claudine after she relocated to Harrisburg from Baltimore, Maryland. Claudine visited CCIRS for employment assistance.

Due to her experience as a healthcare worker in the DRC, one of the job developers from Employment and Training Services. She immediately found an interest in the Certified Nurse Aid (CNA) Program. Claudine attended 36 hours of the CNA prep courses, as well as attended career development workshops. She took advantage of every opportunity to work with CCIRS. Catholic Charities assisted Claudine with resume preparation, interview skills, and job hunting. After receiving the necessary certifications, Claudine was awarded her Certified Nursing Assistance Diploma and has since found work as a Certified Nurse Aide with a local nursing home.

Claudine now works full-time, enjoying all benefits including paid vacation and medical, as well as a sense of financial security. It may be hard work, but Claudine finds passion and stability in her work. Through her success, she has been able to buy a car. Claudine has been recognized as an “Employee of the Month” at her workplace, in recognition of her passion and ability. She plans to pursue higher education opportunities in the future.

Immigration andRefugee Services

Juliana and Lorenzo both found love in the United States after emigrating from their home countries and meeting their respective spouses. It was soon after both discovered love that they applied for their green cards in hopes of receiving a more permanent residence within the United States. Catholic Charities developed comprehensive case reports for both Juliana and Lorenzo, and assisted them in filing

applications for “removal of conditions” on their green cards, allowing Juliana and Lorenzo to become official, permanent residents.

The petition forms are currently in the process of being approved, and they have both been granted another year of residency in the United States. Until their interviews are scheduled, Juliana and Lorenzo plan to work with Catholic Charities Immigration and Refugee Services personnel to ensure their preparedness. Catholic Charities is confident that they will both receive approval and be able to begin to build a life with their new families.

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Interfaith Shelter for Homeless FamiliesLocated at the Saint Samuel Center in Harrisburg, the Interfaith Shelter for Homeless Families is the only homeless shelter in the Harrisburg region specifically serving families. During their brief stay of four to six weeks, families work with the shelter staff on issues that may be related to their homelessness: employment, education, childcare, healthcare, transportation, and other related problems. Upon completion of the program, as many as 98% of the families achieve a stable level of housing and a better quality of life.

In January 2018, Tami, a single mother to a sixteen-year-old and full of ambition, entered the Interfaith Shelter for Homeless Families. Tami often struggles with housing stability due to domestic issues or unlawful actions. During her recent stay at the Interfaith Shelter, Tami looked at staff and said with conviction, “I have a plan.”

Unlike her prior stay at the Interfaith Shelter, Tami’s probation recently ended, and she revealed a renewed desire to move to North Carolina. She expressed the need for a new start, recognizing her current environment was not conducive to securing permanent housing and leading a healthy, productive life. The staff at the Interfaith Shelter assisted Tami in securing a private apartment and job opportunity in North Carolina,

as well as connecting her to similar services in North Carolina that could provide her with support and guidance during this transition process. After a few short weeks, Tami left the Interfaith Shelter and moved to North Carolina to start her new life.

In Tami’s case, and like many others at the Interfaith Shelter, relocation provides a start to a new life in a whole new environment; a fresh new start in a whole new place; another chance at life and an opportunity to create a new and better life for yourself. Tami recognized the importance of relocating to achieving her goals, and the Interfaith Shelter was there to help achieve her step-by-step plan. The Interfaith Shelter’s staff strives to work with individuals and families to accomplish whatever their goal is and make them feel that they are in control of their own lives.

Interfaith Shelter

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Willow Way and Crescent Way Willow Way (located in Harrisburg) and Crescent Way (located in Lancaster) are the latest addition of services designed to serve women in recovery. Both facilities are owned and operated by Catholic Charities of the Diocese of Harrisburg.Both locations offer in-house staff that provide support to help connect residents to counseling, manage daily operations, reinforce accountability, and support family living.

These homes are located in beautiful residential neighborhoods within walking distance to commercial areas and public transportation which is ideal for employment, shopping, and attending support meetings.

Evergreen HouseLocated at the Saint Samuel Center in Harrisburg, Evergreen House provides a nurturing and therapeutic environment for women recovering from the disease of addiction. The length of the program for each client is based upon the person’s individual needs and treatment plans. Licensed by the Pennsylvania Department of Health, all care is confidential and provided in both one-on-one and group settings by the caring, qualified staff. Residents are also encouraged to develop the tools they need to maintain long-term recovery by securing safe and stable housing, participating in job training programs, and pursuing employment and/or education.

After a long battle with addiction, Evergreen House provided me with the tools and support to achieve sobriety. I was faced with numerous housing options after entering recovery. I wanted support groups and structure to support the foundation I already had established at Evergreen House, so I chose Willow Way. While living at Willow Way, I was successful at balancing my recovery while also keeping up on my bills and maintaining continuous employment. This success has

allowed my personal relationships to flourish, as well as strengthen my bonds with my support system.

Willow Way provides me freedom, but I am still accountable to others. Recognizing I needed to take baby steps back into an independent life, Willow Way allows me to piece my life back together by reinforcing accountability. The in-house staff support has been a great resource for me during this transition, fostering a supportive living environment and offering ongoing encouragement.

My success at Willow Way has reaffirmed my desire to transition into a fulltime mother again. I want to have my own place, my own family, on my own terms. The women that I have encountered at Willow Way have helped change my life and have inspired me to further my education. Once I achieve these goals, I hope that I can give back and help other women who suffered as I have.

Willow Way and Crescent Way

My addiction to heroin resulted in several relapses. I knew that detox and rehab was never enough, and my life had to change or death was inevitable. This past relapse resulted in losing everything. . . my house, job, spirit, hope, and even self-respect. I lost myself. I felt like I was never going to be able to ever get my life together.

Initially, I did not want to go to Evergreen House. However, I knew I had to be more willing or nothing would change in my life. I also heard it was a successful program for many before me. I was so broken when I got to Evergreen House. The staff and residents helped build my confidence and self-esteem. I learned the problems I had were really about behaviors and that I got high because I didn’t want to deal with my feelings. Today, I feel hopeful and I know I don’t have to use anymore.

Evergreen House provided me with the guidance and structure to become sober. Staff would regularly work to help me get to doctor appointments, therapy groups, and job opportunities. There were multiple opportunities for family visits, volunteer work, and several in-house events and recreation. Evergreen House held me accountable for my actions and supported me in my pathway to recovery. I would not be here today if it wasn’t for the staff at Evergreen House.

Evergreen House

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Paradise SchoolLocated in rural York County, the Paradise School Program, in partnership with Lincoln Intermediate Unit #12, seeks to provide a productive learning environment while providing an academic and behavioral education. Educational services are provided by the Lincoln Intermediate Unit #12 and are staffed by certified special educators. Other staff members include an Instructional Advisor as well as a School Psychologist, Speech Therapist and Occupational Therapist as itinerant support staff.

Paradise School staff provides crisis intervention, supervision during lunch and break periods, social skills education and school district coordination. In addition, the program utilizes a full spectrum of community resources including parks, libraries, movie theatres, skating rinks as well as frequent and ongoing utilization of the Appalachian Trail as part of their educational and therapeutic tools.

Kyle was an 18-year-old, eleventh grade student facing academic failure at school. Previous drug and alcohol abuse, truancy, and physical aggression highlighted his frustrations with school and his home life. These concerns were further exacerbated by the overwhelming task of graduating high school. Kyle found himself on the verge of dropping out of school. Paradise School offered an opportunity for Kyle to develop the academic and behavioral skills needed to reach his full potential, and successfully reach graduation. Within a few months at Paradise School, Kyle began to have a new outlook on his future.

The small classroom structure at Paradise School allowed Kyle to form relationships with the teachers and staff. He wasn’t feeling like “just another student” anymore and he realized that they cared about him and so he began to care about himself. This emotional care and attention, alongside learned coping techniques for his anxiety and frustration, is what he needed to be able to focus on his studies.

Kyle was able to get his grades high enough that he could help with maintenance around the school building outside of class. This extracurricular activity proved to be extremely beneficial to Kyle’s self-esteem, finding a constructive and meaningful outlet for his energy. Soon after, he successfully studied and earned his driver’s license. In June 2018, Kyle graduated school and received his diploma.

My son, Michael, started at Paradise School nearly three years ago due to negative behavior in school. I had my reservations at first as to whether Michael would be able to receive the academic attention needed at his grade level. I often worried whether my son’s behavioral issues and special needs would be too much for the staff at Paradise School.

The staff at Paradise School have been both accommodating and supportive throughout Michael’s enrollment. The monthly treatment team meetings and support groups have proven to be very rewarding for our family. Over the years, Michael worked with at least four therapists and their work combined could not compare to the level of care provided by Paradise School. The staff was both involved and informed, and we talked on a near-daily basis.

When I was experiencing issues with childcare, the team provided additional resources and went out of their way to help with transportation. My son was able to adopt coping skills to manage his violent and abusive behavior, communicate effectively, and express his feelings.

We were blessed with a supportive team who were very professional and compassionate about their interaction with the children. My child was finally accepted at a school that challenged him and pushed him to be the best he could be. Their investment in Michael has paid off in ways I could have never imagined, and the skills he learned at Paradise School are invaluable. The respect, commitment, and support we received is a blessing, and I look forward to Michael attending another year at Paradise School.

Paradise School

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Intensive Day TreatmentBased in Lancaster, the Intensive Day Treatment Program serves at-risk youth from age nine to fifteen who possess significant emotional and behavioral health needs. An alternative to residential treatment services, the program runs Monday through Friday and aims to increase anger management skills, to improve social skills, and to enhance educational achievement. The program utilizes a therapeutic environment, one in which personal growth and change takes place through positive relations between the youth and the program staff as a result of individual, group, and family therapy programming. The program’s educational component is operated by the Lancaster Intermediate Unit 13

and is funded by contract with the Pennsylvania Department of Human Services, Lancaster County, and other managed care organizations.

At a very young age, my daughter, Casey, faced significant behavioral challenges. As a toddler, she attended multiple daycare centers and even had an at-home babysitter, all of which requested she be given a type of care that could better address her behavioral needs. Unable to cope with the issues she faced, Casey often resorted to violence when faced with even minimal amounts of conflict. She couldn’t function in a regular classroom and was hospitalized on multiple occasions, leaving her behind her peers academically.

Casey entered the Lancaster Day Investment Treatment Program (LCIDTP) at the start of 3rd grade. The staff was able to help Casey develop the social and anger management skills needed to better handle her emotions, thereby allowing her to be productive in a learning environment. The LCIDTP taught her to verbalize her emotions, giving her a better understanding of her own feelings. She learned how to diffuse stressful situations through the use of coping strategies and calmly manage the problems she encountered. They built her

up and gave her the confidence to believe that she was capable of overcoming any obstacle that stood in her way. The patience, expertise, and dedication provided to Casey by the LCIDPT staff has given her a quality of life I didn’t think could be possible.

The LCIDTP has provided Casey with a strong foundation that I know she will continue to build on. This program is the reason my daughter is on her way back to receiving an education with her friends and teachers she has greatly missed. Her journey continues, this time with an entirely new horizon, because of the services and support she received from attending the program. She is beginning sixth grade a new and improved version of herself and we could not be more grateful to all that Catholic Charities has done for our family.

Intensive Day Treatment

“I am Nakema. I have one year in America. I speak French, I don’t speak English. I come to class because I want to speak English, I want to read and I want to write. That’s why I come to class.

Now the class help me when I talk with people, when I go to bank, for my driving test, when I go to store, or check the job. It help me everywhere because when I come here I don’t know nothing in English, but the class help me too much.

If you stop the class I’m going to die. Please keep on going. I beg you.”

– Nakema, Level 2 Student

“The class helped me talk and read and write and listening. Helped me at my job and helped me with applications.”

– Yacoubou, Level 2 Student

ESL Student Quotes“The class has helped me learn about job,

store, driving, talk with people, time, calendar, money and shopping, write, read and go places around town. Good.”– Peav, Level 2 Student

“I want come to class because I want speak English and write English and talk with people.

The class helped me with citizenship and I feel better for talk with people and right now I learn some information. I am excited continue.” – Randa, Level 2 Student

“I came to class. I want to speak English. The class help me talk with people. They help me at my job. The class help me when I go to store.” – Marcos, Level 2 Student

“I come to English class because I want to speak, write, reading and listening English. English class helped me go to store, bank, doctor . . . helped me writing, reading, speaking, and listening English. Helped me talk with people.”

– Truong, Level 2 Student

“I’m learning English so I can talk to the other people that speak English and to help my kids.” – Raha, Level 1 Student

“Hi English Classes. This is student level 2 Evariste. I came to English class. I need to speak English and writing English. The class help pass my permit driving test. The class help me at my job. The class help me talking more English.

My teacher, she is very good for me because she is speak good.”

– Evariste, Level 2 Student

14

A copy of the latest audit report is available upon request by contactingCatholic Charities

4800 Union Deposit Road / Harrisburg, PA 17111(717) 657-4804 / Fax (717) 657-8683

CATHOLIC CHARITIES OF THE DIOCESE OF HARRISBURG, PA. INC.

The accompany notes are an integral part of these financial statements.

COMBINED STATEMENTS OF FINANCIAL POSITIONJUNE 30, 2018 AND 2017

ASSETS 2018 2017 __________ __________ Cash $3,080 $3,090 Accounts receivable, net 461,351 743,138 Prepaid expenses 3,167 - Bequests and restricted funds held by and due from the Diocese of Harrisburg 388,906 361,699 Due from the Diocese of Harrisburg 1,020,574 670,203 Funds held in trust by others 1,397,440 1,378,062 Property and equipment, less accumulated depreciation 35,287 58,375 __________ __________ __________ __________Total assets $3,309,805 $3,214,567

LIABILITIES AND NET ASSETSAccounts payable and accrued expenses $508,065 $644,523 Security deposits 2,385 2,925 Deferred revenue 15,190 __________ __________ Total liabilities 525,640 647,448 __________ __________Net assets Unrestricted net assets 997,819 827,358 Temporarily restricted net assets 388,906 361,699 Permanently restricted net assets 1,397,440 1,378,062 __________ __________ Total net assets 2,784,165 2,567,119 __________ __________Total liabilities and net assets $3,309,805 $3,214,567 __________ __________ __________ __________

COMBINED STATEMENTS OF ACTIVITIES 2018 2017 __________ __________ Changes in unrestricted net assets Revenues and gains Government funding, principally fee-for-service $3,080,597 $3,883,832 Program service fees 3,025,309 3,199,068 Contributions United Way allocation 142,805 189,364 Other contributions and bequests 565,800 619,343 Distributions from funds held in trust 45,197 51,420 Rental income 258,477 242,439 Miscellaneous income 154,801 217,803 __________ __________ Total unrestricted revenues and gains 7,272,986 8,403,269 Net assets released from restrictions Expiration of restrictions 3,793 4,583 __________ __________ Total unrestricted revenues, gains and other support 8,411,168 7,686,312 __________ __________ Expenses and losses Programs Counseling services 1,050,283 989,758 In-home counseling services 789,762 705,520 Specialized youth services 2,388,572 2,424,679 Specialized residences 1,862,045 1,996,514 Immigration/refugee services 891,698 1,401,407 Management and general 877,509 831,897 Fundraising 42,739 50,661 Depreciation expense 46,496 44,780 __________ __________ Total expenses 7,949,104 8,445,216 __________ __________ Change in unrestricted net assets before Diocese of Harrisburg allocation (672,325) (37,364) Diocese of Harrisburg allocation 842,786 842,786 __________ __________ Change in unrestricted net assets 170,461 805,422 __________ __________ Changes in temporarily restricted net assets Contributions 31,000 3,316 Net assets released from restrictions (3,793) (4,583) __________ __________ Change in temporarily restricted net assets 27,207 (1,267) __________ __________Changes in permanently restricted net assets Net gains on funds held in trust by others 19,378 68,617 __________ __________ Change in permanently restricted net assets 19,378 68,617 __________ __________Change in net assets 217,046 872,772 Net assets, beginning of year 2,567,119 1,694,347 __________ __________Net assets, end of year $2,784,165 $2,567,119 __________ __________ __________ __________ __________ __________

Counseling services

In-home counseling services

Specialized youth services

Specialized residences

Immigration/refugee services

Management and general

Fundraising

Depreciation expense

Government Funding

Program service fees

United Way allocation

Other contributions and bequests

Distribution of funds held in Trust

Rental income

Diocesan Funds

Miscellaneous income

38%

37%

2%

7%

1%

3%

10%

2%

13%

10%

30%

24%

11%

11%

1%

1%

REVENUES

EXPENSES

RESIDENTIALPROGRAMS WILLOW WAY120 Willow Road, Suite DHarrisburg, PA 17109(717) 412-4594 • FAX (717) 972-0925

CRESCENT WAY1509 Crescent AveLancaster, PA 17601(717) 412-4594 • FAX (717) 972-0925

EVERGREEN HOUSE120 Willow Road, Suite BHarrisburg, PA 17109(717) 412-4594 • FAX (717) 972-0925

LOURDESHOUSE120 Willow Road, Suite AHarrisburg, PA 17109(717) 412-4865 • FAX (717) 412-4943

INTERFAITH SHELTER FOR HOMELESS FAMILIES120 Willow Road, Suite CHarrisburg, PA 17109(717) 652-8740 • FAX (717) 545-0145

IMMIGRATION & REFUGEE SERVICES939 East Park Drive, Suite 102Harrisburg, PA 17111(717) 232-0568FAX (717) 234-7142 FAX (717) 909-0968

Employment Services––––––––––––––––ESL Services––––––––––––––––Refugee Resettlement––––––––––––––––Legal Services

ADMINISTRATIONMARK A. TOTARO, PH.D. Executive Director/CEO

PETER A. BIASUCCI, LSW Assistant Executive Director

CAROLE A. KLINGER, MBADirector of Administration

CHRISTOPHER P. MEEHAN, MBA Director of Development

YOUTH SERVICES ADOPTION SERVICES &SPECIALIZED FOSTER CARE939 East Park Drive, Suite 103Harrisburg, PA 17111(717) 564-7115 • FAX (717) 564-7180

INTENSIVE DAY TREATMENT47 South Mulberry StreetLancaster, PA 17603(717) 295-9630 /9631/9632FAX (717) 295-9525

INTENSIVE FAMILY SERVICES253 East Market StreetYork, PA 17403(717) 843-7986 • FAX (717) 699-0020

PARADISE SCHOOL PROGRAM6156 West Canal RoadAbbottstown, PA 17301-8982 (717) 259-9537 • FAX (717) 259-9262

COUNSELING OFFICESCAPITAL REGION OFFICE939 East Park Drive, Suite 101Harrisburg, PA 17111(717) 233-7978 • FAX (717) 233-4194

LANCASTER OFFICE925 North Duke StreetLancaster, PA 17602(717) 299-3659 • FAX (717) 299-1328(717) 392-2113 (espanol)

YORK OFFICE253 East Market StreetYork, PA 17403(717) 845-2696 • FAX (717) 843-3941

PARADISE OUTPATIENT SERVICES6156 West Canal RoadAbbottstown, PA 17301-8982(717) 259-9537 • FAX (717) 259-9262

FAMILY BASED PROGRAMSYORK/ADAMS PROGRAM6156 West Canal RoadAbbottstown, PA 17301-8982(717) 259-9537 • FAX (717) 259-9262

CATHOLIC CHARITIESDirectory of Services

®

4800 Union Deposit Road

Harrisburg, Pennsylvania 17111

(717) 657-4804 • Fax (717) 657-8683

ccharities@cchbg.org • www.cchbg.org

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79 Years

CATHOLICCHARITIES

DIOCESE OF HARRISBURG