family support agency family resource centre review june 2009 internal audit services
TRANSCRIPT
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Family Support AgencyFamily Resource Centre ReviewJune 2009
Internal Audit Services
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Slide 2Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Agenda
FRC Bird’s Eye View
Challenges/ Issues and Key Documentation Required
Further Information
Questions
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Slide 3Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
FRC Bird’s Eye View
Needs
Reporting
Resources
DeliveryCompliance
Strategy
Risks
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Slide 4Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Needs
Key Challenges/Issues
• What are the needs of the Community?
Key Documentation Required
• Strategy Document
• Annual Operating Plan
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 5Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
• Vision Statement
• Family Resource Centre Objectives and Actions
• Background and History of the Project
• Community Profile/ Socio Economic Factors
• Needs analysis survey and findings
• Structure and profile of the voluntary Management Committee
• Organisation Structure /Proposed staffing structures and job descriptions
• Projected budget/ Finances
• Consultation Process
• Three year Workplan
• Principles of the Community Development Support Programmes
• Developing a new work plan
Illustrative Contents of Strategy Document
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Slide 6Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Risks & Strategy
Key Challenges/ Issues
• What is the purpose/goal of the FRC?
• What are the risks facing the FRC?
• How are the risks identified?
• How are the risks classified/rated?
Key Documentation Required
• Strategic Plan
• Annual Operating Plan
• Top Risks
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 7Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
• Damage to reputation by failing to manage the expectations of the community
• Failure to maintain the level of voluntary support necessary to deliver the services to meet the needs of the community
• Failure to obtain the expected level of funding to deliver the services to meet the needs of the community
• Failure to recruit the ‘right’ people
Illustrative Risks
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Slide 8Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Resources
Key Challenges/Issues
• Who are the available resources both at Board and Operational level?
• What are their responsibilities?
• What Training do they require?
• How is continuity ensured?
• How are fresh ideas and insights brought to the Board?
Key Documentation Required
• Management Organisation Chart/ Job Descriptions
• Board and Sub Committee Terms of Reference
• Policies: Code of Conduct/ Ethics
• Skills Analysis
• Procedures: Appointment, Selection and Succession plans for Board Members, Conflict of Interest Procedures
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 9Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Responsibility, Authority and Accountability
Responsibility
Authority Accountability
• Clarify
• Question
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Slide 10Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Delivery
Key Challenges/Issues
• Ability to deliver planned services
• Maintaining records of operational activities (including financial)
• Flexibility to adapt to a changing environment
Key Documentation Required
• Relevant statutory Records and Reports
- Register of shareholders
- Minutes of Board and Sub Committee meetings
• FSA Reports
- Quarterly Returns
- Annual Reports
- Annual Progress Reports
- Audited Annual Accounts
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 11Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Compliance
Key Challenges/Issues
• What are the responsibilities of Directors?
• Do the Directors understand their responsibilities?
• Compliance with Legal Requirements & Financial Procedures
• Evidence of Compliance
Key Documentation Required
• Proper books and records
• Minutes of AGM
• Financial Procedures Manual
• Evidence of Compliance: signatures and dates as evidence of review, all supporting documentation retained and filed
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 12Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Reporting
Key Challenges Issues
• Ability to Meet Deadlines
• Insufficient Supporting Documentation
Key Documentation Required
• FSA Reports
- Quarterly Returns
- Annual Reports
- Annual Progress Reports
- Audited Annual Accounts
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
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Slide 13Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Further Information
Support Agencies
Family Support Agency
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Slide 14Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
QUESTIONS?
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