© fissure minneapolis, mn 952-882-0800 pm simulation june 09 surviving and thriving in turbulent...

© Fissure Minneapolis, MN 952-882-0800 www.Fissure.com

PM Simulation June 09

Surviving and Thriving in Turbulent Times Through Effective Project

Management

Presentation slides will be available at: TBD


PM Webinar June 09

Takeaways

• Key Aspects of Effective Project Management

• Processes and Tools that can help in these challenging times

• Pathway to a successful Project Management Culture

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PM Webinar June 09

Latest Standish Group Study

• 53% of all projects are challenged (late, over budget and less than required features and functions)

• 29% Succeed• 18% Fail

Standish Group, Chaos Report 2005

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PM Webinar June 09

Project Success Factors1. User Involvement2. Executive Management Support3. Clear Business Objectives4. Optimizing Scope and

Requirements5. Experienced Project Manager6. Iterative and Agile Process7. Financial Management8. Skilled Resources9. Formal Methodology10.Standard Tools and

InfrastructuresStandish Group, Chaos Report 2005

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PM Webinar June 09

Current Economic Climate

• Limited Resources• Limited Budgets• High Stress Environments• Project failures are not an

option

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PM Webinar June 09

Today’s Agenda

• Current Situation• How can effective project

management help?• How can you as a project

management proponent provide valuable solutions?

• Q & A

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PM Webinar June 09

What’s your specific pain ?

• People not aligned with the business strategy

• Organization loosing its competitive advantage

• Not delivering what the business needs

• Inefficient use of resources• Projects costing more than planned• Time to completion not acceptable

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So, many executives and middle level managers might say: “Project management, what’s the big deal ?”

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It’s just common sense, isn’t it ?You are either born with it or you are not…simple as that !Isn’t it just about making up a good “to do” listIsn’t good Project Software all we need ?Whadda ya mean there are best practices…just get the job done !You mean project management is a competency, a skill and can be learned ?


PM Webinar June 09

So tell me more

• There are 3 fundamental aspects to every project: A. What are we suppose to deliver, B. How much it will cost, and C. How long will it take ?

• Well…sounds simple enough, so let’s take a look

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PM Webinar June 09

It sounds simple enough, but the big

deal is

you drop one and you loose !

Cost

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PM Webinar June 09

Project Management is about:

• The ability to plan effectively• gather requirements• negotiate with stakeholders• develop time lines & costs• determine resource

requirements

• Execute the plan• developing the team• define and manage risks• manage people

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PM Webinar June 09

it’s about (cont’d)

• Monitoring & Controlling the Plan• Insuring quality (meeting

requirements)• effectively managing changes• reviewing progress with stakeholders• knowing when to modify the plan• looking for variance: (plan – actual),

and taking action to get back on track

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PM Webinar June 09

In Summary, PM is About

• Consistent, Repeatable Processes

• Good Tools and Techniques• Motivating People, Creating

High Performing Teams

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PM Webinar June 09

Why is PM Importantand what it can do for you

• Deliver projects On time & within budget (delivering what you say you will deliver)

• More efficient use of people and resources (developing high performing teams)

• Better estimation of time and cost• How to deal with changes• Effectively manage unexpected events (managing risks)• Satisfied stakeholders• Creating a historical data base to track

accomplishments and improve future projects (creating organizational wisdom through a Lessons Learned data bases)

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PM Webinar June 09

PMI’s Key Publication

• “A Guide to the Project Management Body of Knowledge” (PMBOK Guide)

• The purpose of the PMBOK Guide is to identify and describe that subset of Project Management Knowledge which is generally accepted.

• It outlines effective processes, tools and techniques

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PM Webinar June 09

PMBOK’s 9 Knowledge Areas

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Integration

Time Cost

Comm Risk ProcureH.R.Quality

Scope

• Umbrella– Integration

• Facilitating Processes– Quality - Risk– Human Resources - Procurement– Communication

• Core Processes– Scope– Time– Cost


PM Webinar June 09

PMBOK’s 9 Knowledge Areas

• Core Processes– Scope– Time– Cost

Integration

Time Cost


Scope

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PM Webinar June 09

Scope

Integration

Time Cost


Scope

Ensure that the project includes all the work required, and only the

work required, to complete the project successfully.

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PM Webinar June 09

Integration

Time Cost


ScopeTime

The processes required to ensure timely completion of the project.

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PM Webinar June 09

Integration

Time Cost


ScopeCost

Ensure that the project is completed within the approved budget.

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Triple Constraint

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Tim

e

Scope(deliverables)

Cost


PM Webinar June 09

Improving Your Project Management

• Project Management is a set of skills

• Project Management skills include both

science and art - hard and soft

• Project Management skills can be assessed

- Fissure PM Capability Assessment

• Project Management skills can be learned

-through training and mentoring22



Key Project Management Documents & Tools

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Project CharterScope StatementWork Breakdown StructureNetwork DiagramCritical PathBar ChartRisk RegisterChange Control PlanQuality PlanResource PlanProcurement Plan


PM Webinar June 09

Project Charter

• Written document containing the “contract terms” between the sponsor and the project manager.

• Provides the background, objective, and general boundaries for the project.

• Ensures scope and expected outcomes are understood by both parties.

• Should be concise.• Also called - Project Definition, Statement of

Work (SOW) or Preliminary Scope Statement.

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Work Breakdown Structure (WBS)

Top

1.0 2.0 3.0

1.1 1.2 1.3 1.4

1.3.1 1.3.2

1.0 ................ 1.1 ............ 1.2 ............ 1.3 ............ 1.3.1 ........ 1.3.2 ........ 1.4 ..............

2.0 ...............

3.0 ................

Level 1

Level 2

Level 3

WBS Graphical Form

WBSOutlineForm

CollectorTask

Executable Task (Work Package)

Project

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Using the Network Diagram

NetworkDiagram

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Time

2 4 6 8 10 12 14

Task

Num

ber

1.0

2.0

3.0

4.0

5.0

6.0

7.0

Project Schedule Gantt


PM Webinar June 09

Analysis

Design

Prototype& Try

Implement

Mar Apr May Jun

Nu

mb

er

of

Peop

le

Schedule

Project Resource Planning

Bob

Betty

Barbara

R

Requirements

C

C

R

Design

AR

A

Resource Histogram

When Who

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PM Webinar June 09

Risk Management & Uncertainty

TOTALCERTAINTY

TOTALUNCERTAINTY

SPECIFICUNCERTAINTY

(“Unknownunknowns”)

(“KnownKnowns”)

NoInformation

CompleteInformation

PartialInformation

(“Knownunknowns”)

SCOPE OF PROJECT RISK MANAGEMENT


PM Webinar June 09

Risk Management

Risk Identification

Risk Response

Identify potential risks

Plan for dealing with

the risk

Risk Management Basics (known unknowns)

Risk AssessmentAssociated

probability and impact



Risk Register

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Threats andOpportunities

(A)ProbabilityIt Might Happen(1-10)

(B)Impact

If ItHappens

(1-10)

(A)x(B)

Plan what youwill do on the

big ones.

Response Plan


PM Webinar June 09

Defining Risk Priorities

High Probability Risk will Occur

Low Probability Risk will Occur

High Impact if Risk Occurs

Low Impact if Risk Occurs

Need to have plan

Ignore - “Don’t Worry, Be Happy”

May need a plan

May need a plan


PM Webinar June 09

Valuable Solutions

• Establish a baseline of current PM competency, tools and techniques

• Level set of knowledge, process and terminology

• Cultural change within the organization to establish project management excellence

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PM Webinar June 09

Establish a baseline of current PM competency

• Conduct an assessment to establish a baseline

• Determine short and long-term goals for moving from the baseline to PM competency

• Create short and long-term plans• (Fissure PM On-line Assessment tool and

improvement planning framework)

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PM Webinar June 09

Level set of knowledge, process and terminology

• Establish a common set of terminology and processes enabling team members and management to effectively communicate and work across the organization

• Enables strategic level analysis of all projects

• (Accomplished through various levels of training and mentoring support)

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PM Webinar June 09

Cultural change within the organization

Cultural change requires:• Buy-in from the top• Buy-in from the PMs and team members• Willingness to learn a new set of skills• A set of effective PM tools and

processes • A long-term commitment to PM

competency

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PM Webinar June 09

• A study on the effects of project management improvement was done by The Center for Business Practices and reported in the December 2001 issue of Business Finance. The study was of 103 executives who after implementing major PM initiatives reported:

• 49.23% increase in project Performance vs. Schedule

• 49.96% increase in Project Performance vs. Budget• 22.14% increase in customer retention• 33.44% increase in customer satisfaction• • Another study (done in 2002) and quoted in the same

publication, was of 100 Sr. level PM practitioners, they said after implementing major PM initiatives companies could expect an average of:

• 50% improvement in Process Execution• 54% improvement in Financial Performance • 36% improvement in Customer satisfaction

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PM Webinar June 09

Fissure Project Management

Capabilities and Offerings

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PM Webinar June 09

NTL (National Training Laboratory) Institute For Applied Behavioral Science - Study on Learning Retention Rates Findings

Students retain on average:

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PM Webinar June 09 40


PM Webinar June 09

• Business Analysis, Project Management and Leadership training and development company that trains internationally

• Standard and tailored offerings• IIBA Endorsed Education Provider• Global Charter PMI Registered Education Provider • 20 years of turning knowledge into performance using computer simulation training• We partner with our clients to ensure they meet

their objectives in a timely and cost effective manner

Who is Fissure

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Fissure Certification Workshops

PMP® Certification Track:• Project Management SPL® Workshop – 3 days

• Advanced PM SPL® Workshop – 3 days• PMP Exam Preparation – 1 day

PMP® Certification Track:• Project Management SPL® Workshop – 3 days

• Advanced PM SPL® Workshop – 3 days• PMP Exam Preparation – 1 day

CBAP™ Certification Track:• Business Analysis SPL® Workshop – 3 days

• Eliciting and Modeling Project Requirements Workshop – 3 days• CBAP™ Certification Exam Preparation – 3 days

CBAP™ Certification Track:• Business Analysis SPL® Workshop – 3 days

• Eliciting and Modeling Project Requirements Workshop – 3 days• CBAP™ Certification Exam Preparation – 3 days

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Other Fissure WorkshopsProject Management:• Project Management SPL® Lite Workshop – 2 days• Microsoft Project Professional – 1 day• Project Estimation – 1 day• Risk Management – 1 day• Project Manager as Coach – 2 days

Project Management:• Project Management SPL® Lite Workshop – 2 days• Microsoft Project Professional – 1 day• Project Estimation – 1 day• Risk Management – 1 day• Project Manager as Coach – 2 days

Leadership and Leading Successful Change Track:• Leadership and Change Management SPL® Workshop – 2 days• Leading Successful Change SPL® Workshop – 2 days• Managing Change Workshop or online training – 1/2 day

Leadership and Leading Successful Change Track:• Leadership and Change Management SPL® Workshop – 2 days• Leading Successful Change SPL® Workshop – 2 days• Managing Change Workshop or online training – 1/2 day

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2009 Fall ScheduleMilwaukee

Sep Oct

Project Management SPL

29-Oct.1

Advanced PM SPL 13-15PMP Exam Prep Prep 14

Pricing

• Three Day Workshops - $1,595• One day class - $495

• Please contact NH WI for current discounts & onsite pricing

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Next Steps!

• Discuss your specific requirements with your New Horizons Training Consultant

– Schedule Conf Call / Meeting with NH & Fissure?– Public Class Schedule or Private / Custom / On-site?– New Horizons Training Consultant will handle entire enrollment

process!– Take advantage of the available discounts!

• Next Stop – Comments like this….– “This was a Five Star event – we learned more in three DAYS than

we have in the past three YEARS!” – PG Hartford Life– “The Simulation was engrossing and a great way to drive home

the lessons…I learned a lot about teamwork from this experience – S.L Ecolab

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For More Information

Scott DalyPresident – New Horizons

[email protected]

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mailto:[email protected]



Questions / Open DiscussionThank you for attending

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© fissure minneapolis, mn 952-882-0800 pm simulation june 09 surviving and thriving in turbulent...

Documents

fissure minneapolis

pm webinar

pm simulation

pm important

project management proponent

tbd slide

financial management

project success factors