div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imagea href=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5page1jpg target=_blank img data-url=-hbr-case-study-presto-cleaners-new-computer-system-would-work-greatif-ithtmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: · HBR CASE STUDY Presto Cleaners new computer system would work great—if it werent for the customers The Case Of the Complaining Customer by Dan Finkelman and Tony Goland loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5thumbnails1jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=2Page 2button div class=ts-imagea href=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5page2jpg target=_blank img data-url=-hbr-case-study-presto-cleaners-new-computer-system-would-work-greatif-ithtmlpage=2 data-page=2 class=ts-thumb lazyload alt=Page 2: · HBR CASE STUDY Presto Cleaners new computer system would work great—if it werent for the customers The Case Of the Complaining Customer by Dan Finkelman and Tony Goland loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5thumbnails2jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=3Page 3button div class=ts-imagea href=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5page3jpg target=_blank img data-url=-hbr-case-study-presto-cleaners-new-computer-system-would-work-greatif-ithtmlpage=3 data-page=3 class=ts-thumb lazyload alt=Page 3: · HBR CASE STUDY Presto Cleaners new computer system would work great—if it werent for the customers The Case Of the Complaining Customer by Dan Finkelman and Tony Goland loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5thumbnails3jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=4Page 4button div class=ts-imagea href=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5page4jpg target=_blank img data-url=-hbr-case-study-presto-cleaners-new-computer-system-would-work-greatif-ithtmlpage=4 data-page=4 class=ts-thumb lazyload alt=Page 4: · HBR CASE STUDY Presto Cleaners new computer system would work great—if it werent for the customers The Case Of the Complaining Customer by Dan Finkelman and Tony Goland loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5thumbnails4jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=5Page 5button div class=ts-imagea href=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5page5jpg target=_blank img data-url=-hbr-case-study-presto-cleaners-new-computer-system-would-work-greatif-ithtmlpage=5 data-page=5 class=ts-thumb lazyload alt=Page 5: · HBR CASE STUDY Presto Cleaners new computer system would work great—if it werent for the customers The Case Of the Complaining Customer by Dan Finkelman and Tony Goland loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer20220308185b2f3f567f8b9ad1238bfe2ahtml5thumbnails5jpg width=140 height=200 adivdiv
