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IBM Software Group

© 2004 IBM Corporation

October, 2004

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IBM Workplace Services ExpressDelivering a Collaborative, Team based Portal Capability to Small & Medium Business

•Installation and Configuration made Simple

Up and Running in a couple of hours

•Increase End User Productivity

Improve authoring and end-user experience, through drag/drop, themes, pre-defined lists and templates, etc

•Rich Document Management Capability

Shared repository providing versioning and other document services

Improved browser and desktop access

Office and Windows Integration

•Team Based Collaboration

Improve the integrated collaboration experience through integrated teamspaces with instant messaging

•Applications and Tools

Easy to use tools to create applications from

either samples programs or templates

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What can you do with IBM Workplace Services Express?

Share contact lists, event calendars, and announcements with team members, customers, and partners

Share a document with team members for review

Manage meetings

Let employees create their own Web sites without any help from the IT department

Manage unused Web sites

Have version control for specific documents

Search and find only the documents that are on my team site

Create permanent portals for my organization and divisions

Integrate enterprise applications with a portal

Have multiple team spaces that use the same services (user profiles, search index, single sign-on)

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IBM Workplace Services ExpressUnleash the power… value to customers

Fast time to value Collaboration portal installed/configured in under an hour Lists, documents, & templates to get up and running quickly

Easy to use Easy access from the browser Drag and drop to customize pages

Leverages your investment in MS Office 2000, 2003 Use Office and Windows Explorer to work on documents

Simpler to manage Consolidated management of portal and collaboration tools Quick, Single Server Wizard-led Install Self-service Administration, Policy Driven Employee Permitted Team Space creation and customization

Grows with you Use portal services to extend your applications

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Top Mid-market Customer Pains/Needs

More than 60% of collaboration & portal software market opportunity is in SMB organizations

Grow Revenue Profitably/Increase ROI by:Improving collaboration between employees, suppliers, business partners customers

Reallocating resources to value add activities

Seeking new revenue streams

Looking for scalability, modularity, integration with existing business applications

Partnering with Solution Providers that helps them craft and integrate the solution (outsource skills)

Integration remains a top spending priority in 2005 amongst mid-market customersStreamline core business processes and integrate processes, applications and systems in the product development, supply and selling chain to improve responsiveness and time to market.

Source: 2004 Attributes & Capabilities Study, On Demand Business Marketing, July 2004

Spending Priorities: Top Quartile

1 Integrate business processes, apps, systems involved in the product development process

2 Introduce & Integrate new business apps and/or IT systems into existing IT Infrastructure

8 Ensure that IT infrastructure is protected from hackers, viruses, and other external threats

10 Simplify/Improve collaboration between employees, suppliers, business partners, customers

11 Offer customers a variety of self-service options through web, phone, on-site, other channels

12 Customize and reconfigure applications and systems as business needs change

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Target Customer Segment

35%

65%

Provide Flexibility and Choice in how you access and interact with applications and content•Create/store/edit & collaborate on documents with ready to use team room templates that end users can self provision from a browser•Accountability and document managementLower your TCO by eliminating need to upgrade to Office 2003

Integrated IM and presence to lower TCO and improved access to people

Document Centric Need

Improved People Productivity through improved document

management and collaboration

Customer Size - 99 to 1,000 Users

Express interest in Document Mgmt or Portal Solution

Notes or Exchange users

Users of Office 2000 or XP

Integrated portal, no need for separate purchase and install

Integrated IM & presence awareness, no need for second purchase/install

Browser based portlet builder for non-technical users to surface business data

Lower dependence on expensive PC based development tools

Single server operation for team apce, portal and instant messaging

Portal Centric Need

Consolidated Access to Applications and Content with

Single Sign-On

SMB Immediate Pain Point

Grows Over Time To Include

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Affordable And Available Shortly Available with either user based or processor based licensing

User based and processor based licensing can be used with intranet, extranet and internet applications

$114 / 20 users

$39,900 / processor

Prices may vary by country. Please contact your local IBM Business Partner of IBM representative

License limitations

Licensed for use in single server configurations only

Workplace Services Express servers my not be clustered nor cloned

When user based licensing is used, no more than 2,000 users may be given access to the server

When processor based licensing is used, the server may not have more than four processors in it

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SharePoint Services

Windows Server 2003

Office 2003Word, Excel, PPT, Outlook

SharePoint Portal Server 2003

Ad Hoc team rooms

Customizable site pages

Document sharing

W2003 = $999/5 CALS, $36/CAL

Single signon ……

$71/user + $3,999/server

• SharePoint Integration

• $499 new or $329 upgrade

Microsoft Offerings

Live Communications Server 2003

IM and Presence Awareness

$25/CAL, $733/server • View/edit/store documents in workspace and upload documents to it

• Create workspace and upload files

• Receive notification of document updates

• Create meeting workspace automatically when sending a meeting invitation

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Products & Prices

SharePoint Services

Windows 2003$999 with 5 CALs

SQL Server

Workplace Services Express

$1,489 with 5 CALS, $152 per CAL , Std Edition

Or $4,999 per processor•Integrated DB for $0 (< 1,000 users)•DB2•MS SQL Server

Office 2000 or XP Office 2003

Upgrade Required $329/UserOffice 2000 or XP or 2003

$114/user or $39,900/processor

Under discussion with finance

Live Communications Server$733 per server & $25 per CAL

SharePoint Portal Server$3,999 per server & $71 per CAL

Subscription is extra = 25% server, 29% desktop

Choice Of DB

Windows 2003$999 with 5 CALs

BizTalk Server$6,999 per processor, Adapters extra $

Business Integration Server Express$5,999 per processor

Live Meeting

Pay-per-use $.35 per minute

Lotus Web Conferencing

$ 475 per concurrent user

Upgrade Is Not Required

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Windows or Linux

Microsoft And WSE

Document management and sharing

Integrated Instant Messaging and Presence Awareness

Single signon….

User defined team spaces

Customizable site pages

Office 2000, XP, (and 2003) integration

Simplified installation/config

Consolidated administration

Single server operation

$114 / user (proposed)

SharePoint Services

Windows Server 2003

Office 2003Word, Excel, PPT, Outlook

SharePoint Portal Server 2003

Ad Hoc team rooms

Customizable site pages

Document sharing

W2003 = $999/5 CALS, $36/CAL

Single signon, search ……

$71/user + $3,999/server

• SharePoint Integration

• $499 new or $329 upgrade

Live Communications Server 2003

IM and Presence Awareness

$25/CAL, $733/server