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© IPC, 2007 KAM meeting, Budapest 16102009 1 REIMS II/East KAM Meeting 16 October 2009, Magyar Posta HQ

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© IPC, 2007 KAM meeting, Budapest 16102009 1

REIMS II/East KAMMeeting 16 October 2009,

Magyar Posta HQ

© IPC, 2007 KAM meeting, Budapest 16102009 2

Opening remarks-Approval of the agenda

© IPC, 2007 KAM meeting, Budapest 16102009 3

Minutes from the previous meeting - 17 February 2009

• Comments submitted by TNT, included in Proposed Final minutes.

• Any other comments?

• If not, the Proposed Final Minutes will be the approved as Final Minutes to be distributed and put on the IPC website

© IPC, 2007 KAM meeting, Budapest 16102009 4

Feedback from the REIMS II/East S.C meetings 11 March, 03 June and 16 September 2009

11 March 2009

Items for info noted without comments

Items for decision• IDM items not conforming…=> approved

• Additional information in L3 database=> approved

• Specification of CN32 fields => approved as optional

• Return address for IDM (from “should” to “must”)=> approved

6 June 2009• Forwarding IDM items as “postcards”=> approved (postcards with

machine-readable addresses)

© IPC, 2007 KAM meeting Budapest 16102009 5

Feedback from REIMS IV Negotiations (1)• Negotiations finalized per 15 September• Final Agreement on the table, changes cf. to REIMS III

– From “PPO” to “DO”

– TDs level Priority (75% in 2010, 74% in 2011 and 73% thereafter)

– VAT excluded from domestic tariffs as a rule

– TDs level Non-Priority (87.5% of Prio in 2010 and 85% thereafter)• Exceptions: CZA, EEA, ISA, IEA, LUA and SIA (90% of Prio)

– TDs level outbound Postcards GRA: (87.5% of Prio in 2010 and 85% thereafter)

– Minimum rates as per UPU until 2013. To be reviewed in 2013 for 2014

– Triple QoS incentives• Ambitious standards• Penalties when minimum target is not reached (penalty curve, amended for

REIMS East and ELTA)• Bonus if bonus target is reached (increase by one percentage point)

– Clarification of ETOE conditions

– Entry into force: 1st January 2010 or at the beginning of a quarter or any other day even retroactively (SC unanimous consent)

© IPC, 2007 KAM meeting Budapest16102009 6

Feedback from REIMS IV Negotiations (2)• Final Agreement on the table, changes cf. to REIMS III

– QoS standards and targets (inbound)• Minimum Target Prio: 90% J+1

– REIMS East and ELTA: 88% J+1

• Minimum Target Non-Prio: 93% J+5– CZA, EEA, ISA, IEA, LUA and SIA: 93% J+3– Poste Italiane: 85% J+5 in 2010, 87% J+5 in 2011 (evaluation in 2011 for 2012 and

onwards)

• Bonus target for Prio: 93% J+1• Bonus target for Non-Prio: 97% J+5

– CZA, EEA, ISA, IEA, LUA and SIA: 97% J+3

– Format E to be measured from 1 January 2010 onwards• 10% of all items measured• Non-Bulky E format (Bulky after successful negotiation of standards and targets)• Only included in reports in the 3rd and 4th quarter (one single result)

– Non-Priority can be measured (optional)• Either one or several Sending DOs or a receiving DO• If not measured, Non-Prio QOS based on Prio result (two Non-Prio QoS results

possible)

© IPC, 2007 KAM meeting Budapest16102009 7

Feedback from REIMS IV Negotiations (3)• Final Agreement on the table, changes cf. to REIMS III

– REIMS East transitional period• Stock: 67.5% in 2010 and 72% in 2011

– ROA and BGA: 60% in 2010 and 70% in 2011

• Inbound to REIMS East: 75% in 2010, 74% in 2011• Normal rules apply as of 2012 (73% both for in-, and outbound)

– Outbound QoS standards and targets• Common: 85% J+1

– BGA, CZA, EEA, GRA, HUA, ISA, LVA, LTA, PLA, ROA, SKA and SIA: 80% J+1

– IBRS• Bulky IBRS explicitly in the Agreement

– Rules for opt-out and opt-in » Current opt-outs to be re-confirmed?

© IPC, 2007 KAM meeting Budapest16102009 8

Feedback from REIMS IV Negotiations (4)• Final Agreement on the table, changes cf. to REIMS III

– IDM

• PO2: Equal to Non-Priority TDs rates

– In 2010 Non-Prio minus 5.45%

– In 2011 Non-Prio minus 1.35%

• Use of brand name “IDM” and common PPI optional

• Minimum volume 100 items

• Return of undeliverable items (return address in Sending country)– Free of charge except for

» Itella Corporation and Poste Italiane (right to charge) and

» Deutsche Post (0.22 EUR per return of each undeliverable item)

• Return of undeliverable items (local return address)– If any other local return address than the standard mail box provided by the

Receiving DO is used, that return address has to be approved in advance by the receiving DO

© IPC, 2007 KAM meeting, Budapest 16102009 9

Follow up on action points from the previous meeting (1)

Questionnaire on the ease of use of Level 3 Action – The members not having replied are urged to do so as soon as possible (IS,

LU, LV)

 

Exchange information and find best practices Action – None. Remove this items from the agenda?

 

Cooperate with PostEurop Customer Relations Working Group

Action – None. Concrete proposals from members, otherwise drop from the agenda.

Consolidation domesticallyAction – Members to submit responses: CZ, GR, IS, LU, LV

Develop a high definition printable PPI database on IPC web Action – None. The members to include hyperlinks and check compliance with the

rule.

© IPC, 2007 KAM meeting, Budapest 16102009 10

Follow up on action points from the previous meeting (2)

Relaxation of domestic conditions/Problem Finding Questionnaire (PFQ)

Action – None, Agenda item 5, Proposal: Mandate the Subgroup to work on solutions based on existing replies.

Develop a web based user friendly interactive Level 3 database Action: None. It is up to the members to include the excel spreadsheet 

New Vas chapter in L3 database Action – None. Members to include the VAS chapter and check compliance with the rule.

Acceptance of the PPI of the Sending DO Action – Agenda item 6

Dematerialization of returns Action – Agenda item 7

  

© IPC, 2007 KAM meeting, Budapest 16102009 11

Follow up on action points from the previous meeting (3)

REIMS &IDM TP OGs Action – Circulated on 18 March. Additional work needed to include later decisions

 PREDES v2.1 as basis for IDM accounting Action –Agenda item 9

Any other business

 

© IPC, 2007 KAM meeting, Budapest 16102009 12

Follow up on the work plan

Relaxation of domestic conditions/problem finding questionnaire– Proposal: Mandate the Subgroup to work on solutions based on

existing replies.

Presentations at meetings EEA, FIA and HUA at today’s meeting

Cooperate with PE CRWG Up to the members to propose ways of cooperation

Develop a web based user friendly interactive L3 db Up to the members to present tools they use internally

..\..\Action List_KAM_20090626.doc

© IPC, 2007

Acceptance of the PPI of the sending PPO IPC paper to the Subgroup Subgroup meeting, outcome and proposals:

• Ask the Lawyer regarding the “legal hierarchy” between the Operational Guide and the Agreement.

• Rebuild the questionnaire to indentify concrete hurdles. The question regarding unaddressed mail should disclose if the use of a PPI for undressed mail is allowed, and if so, if the foreign PPI is allowed.

• List PPI_07072009.xls

• Present the answers and the outcome of this meeting to the KAM group at their next gathering

• Organize a meeting of the members of the PPI Subgroup with the PPOs that do not accept the foreign PPOs PPI.

KAM meeting, Budapest 16102009 13

© IPC, 2007

Dematerialization of returns• The KAM have expressed interest in investigating the possibility to introduce

dematerialization of returns.• Return of undeliverable (DM) items is costly and environmentally unfriendly. However

even destruction of paper is costly and sometimes destruction of mail items is only permitted under certain strict conditions.

• At least one DO is already offering this service (for a fee) and another has reported a growing customer demand for it.

 • Proposal: DOs already offering this service as VAS present their rules and

processes as additional input for the discussion.

• Subject to prior agreement of the customer and notification of the receiving party, it is optional for any DO to offer this service for cross border mail at the rates and conditions applicable for domestic customers.

• Operational details will have to be worked out at a future meeting.

  The Members are requested to discuss and elaborate on the

proposal for dematerialization of returns and decide whether or not to recommend it for the SC

KAM meeting, Budapest 16102009 14

© IPC, 2007 KAM meeting, Budapest 16102009 15

TP Operational Guides IDM, Level 3

• Additional decisions on IDM*) need be included, updated versions to be circulated after the meeting.

• *) Should => Must• IDM as Postcards

© IPC, 2007 KAM meeting, Budapest 16102009 16

PREDES v2.1 as basis for IDM accounting?

• Weight per item not to be included in the specification

• IPC has notified UPU DCG/EXG that a proposal for inclusion of IDM in PREDES v2.1 will be presented at their next meeting (December)

• Inclusion in iPep (electronic exchange of IDM accounting forms)?– E-accounting Subgroup approves the principle but wishes to wait with

IDM

© IPC, 2007 KAM meeting, Budapest 16102009 17

Change in tariffs at the end of the year

• Correos proposal

• “All dispatches pre-alerted (by fax, email, etc…) before a change of tariffs comes into effect, will be invoiced as per the price of the dispatch date”

• Lawyer: Unclear rule to be settled by a SC majority decision.

IPC proposal: Recommend to the SC that dispatches sent before a change of domestic tariffs of the destination DO but arriving after the change has come into effect (i.e. in most cases after the end of the year) are accounted for at the tariffs applicable by the time of dispatch.

© IPC, 2007 KAM meeting, Budapest 16102009 18

Domestic terms and conditions in Estonia

Presentation by Eesti Post

© IPC, 2007 KAM meeting, Budapest 16102009 19

Domestic terms and conditions in Finland

Presentation by Itella Corporation

© IPC, 2007 KAM meeting, Budapest 16102009 20

Destination Hungary

Presentation by Magyar Posta

© IPC, 2007 KAM meeting, Budapest 16102009 21

Next meeting

Proposal: XX February 2010

Location: IPC Brussels

© IPC, 2007 KAM meeting, Budapest 16102009 22

Reports on changes of domestic conditions and other Level 3 related issues

Open floor - KAM reports

© IPC, 2007 KAM meeting, Budapest 16102009 23

Any other business

• Level 3 list of problemsPlease start using the Level 3 list of problems!

• Domestic treatment of returns of empty cartridges– Poste Italiane request for a roundtable

• Exceptional event reports to the KAM? (Correos proposal)

• UPU interpretation of MSC codes for Direct Entry?–Changed from “Direct Entry” to “Direct Access”

• The relevant § of the Level 3 OG will be amended accordingly

• AT proposal–Include info in the L3 DB whether it is possible to dispatch less than the minimum volume paying for the minimum volume.

• Example: if minimum is 1000 items can the Sending DO dispatch 600 but still pay for 1000?

© IPC, 2007 KAM meeting, Budapest 16102009 24

Closing remarks

• Thank you all for a fruitful meeting!

• Special thanks to Magyar Posta for hosting and organising the meeting

• Special farewell extended to Ulla and Quinten! We will miss them!