© lee hecht harrison llc all rights reserved presented by: debbie noe, sphr resumes that get...
TRANSCRIPT
© Lee Hecht Harrison LLC All Rights Reserved
Presented by:Debbie Noe, SPHR
2700 Westown Parkway, Suite 200 West Des Moines, Iowa 50266
515-453-9590 fax 515-222-0565
1239 First Avenue, Suite B Cedar Rapids, Iowa 52402
888-278-4392
[email protected] www.LHH.com www.CRGpros.com
Resumes That Get Noticed!
2015 Career Expo
2Maximizing Performance. Achieving Results.
Presentation Objectives
Purpose of a Resume
Resume Formats
Parts of a Resume
Overall Resume Guidelines
Editing and Proofreading Approaches
Optimizing for Applicant Tracking Systems
Questions
Maximizing Performance. Achieving Results. 3
Experienced career management professionals. Assist job seekers in preparing, launching, and
managing an effective job search. Navigate job seekers through the process in
getting connect to work as quickly as possible.
CRG Lee Hecht HarrisonWho Are We?
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Purpose of a Resume
Sales Brochure – markets your qualifications, expertise, and highlights accomplishments.
Calling Card – provides contact information, brief summary, and is easy to read.
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Resume Formats
Most frequently used and accepted.
Starts with most recent employer.
Work history and time frames tied directly to each employer.
Less emphasis on specific employers and dates.
Difficult and confusing to read.
May raise more questions, especially if work history is omitted.
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Name Address One phone number Professional email address - not your work e-mail! Customized LinkedIn URL : /yourname. (NOTE:
LinkedIn has instructions on its website.)
Parts of a Resume:Heading
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Delete
Adds no value - "Looking for a challenging position in which to use my background, skills, and abilities to contribute to your organization.”
Why else would you be submitting your resume? Takes up precious space. Replace with a Career Summary.
Parts of a Resume:Professional Objective
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Identifiable ProfessionExpertiseIndustry ExperienceInterpersonal SkillsStrengths/Knowledge
Parts of a Resume:Career Summary
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PROFESSIONAL EXPERIENCE
COMPANY, City, State 2002 – 2014
Job Title 2009 – 2014General job duties and responsibilities. Small paragraph for recent position. Shorter for earlier positions. Great resource: ONET - database of occupations.• Accomplishment statement
Job Title 2002 – 2009
Parts of a Resume
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Tempting (and more simple) to combine multiple job titles at one company.
Resist the temptation: Show how you moved up (or around)!
Says a lot about you if you were promoted within an organization.
Parts of a ResumeJob Titles
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PROFESSIONAL EXPERIENCE
COMPANY, City, State 2002 – 2014
Job Title 2009 – 2014General job duties and responsibilities. Small paragraph for recent position. Shorter for earlier positions.
• Accomplishment statement• Accomplishment statement• Accomplishment statement
Parts of a Resume:Accomplishment Statements
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Each bullet highlights a specific accomplishment.
3 – 6 for your most recent job. 0 – 3 for earlier jobs. Don’t use more than two lines per bullet. Summarize: “What”, “How”, and “Results”. Results = How was success measured? Quantify and/or qualify results.
Parts of a Resume:Accomplishments
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Place after professional experience, unless you are a recent graduate.
Remove graduation year if more than 10 years since graduation.
Some college? “Attended BA level courses” Remove anything high school-related.
Parts of a Resume:Education
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Can bolster your resume and highlight other skills. Examples: United Way, Meals from the Heartland,
Habitat for Humanity. Don’t include anything that an employer cannot
ask – i.e. religion. Don’t include volunteer work with controversial
organizations.
Parts of a Resume:Volunteer Experience
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Professional Development and Training
Examples: Customer Service, Project Management, Process Improvement (Six Sigma), Creating High Performing Work Teams, Reducing Sexual Harassment, Conflict Resolution
Memberships
Professional Associations, Boards
Other Parts of a Resume
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Languages Certifications/Licenses Computer Skills
Omit if not relevant to hiring community Military Experience
Other Parts of a Resume
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Tell the Truth – anything that’s not 100% true doesn’t belong on your resume.
Don’t Use Clichés – Because hiring managers are really, really tired of seeing descriptions like reliable, dependable, hard worker, team player, quick learner, and detail-oriented.
Eliminate company jargon – use universal and commonly understood terms.
Overall Resume Guidelines
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Use Real English Words understood by the average person.
Use Powerful Verbs Don’t start phrases with “Responsible for”. Present tense for current positions. Past tense for past positions.
Don’t Include “References Upon Request” Not necessary and takes up room.
Overall Resume Guidelines
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Should comfortably fit on two pages .7 or .8 margins Readable font (i.e. Calibri, Arial) Stick to one basic font Not smaller than 11 pt. font Include white space – easier on the eyes
Don’t Squish It All In!
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Use CAPITAL letters and bold font selectively. Remove italicized font .
Confuses a scanner. Remove any photos or visual elements.
Confuses a scanner. Write out acronyms but include acronym in
parentheses– i.e. Sarbanes Oxley (SOX).
Don’t Distract Your Reader!
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Get a second opinion
Ask a few friends or professional contacts to look at your resume.
Then ask: What are the three most memorable things? What did they not understand? Was it boring, confusing, or too vague?
Editing Tips
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Spell Check
Proofread multiple times. Orphan words
Edit previous line to eliminate single words left on a line by themselves.
Numbers
Use numerical form instead of written (i.e., 30% instead of thirty percent).
Editing Tips
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Read your resume out loud
Helps you catch any spelling or grammar errors. Identifies sentences that sound awkward. Catches words or phrases difficult to
understand.
Editing Tips
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Drop your resume into a word cloud generator (i.e. TagCrowd).
Creates an image representing your most frequent words.
Then ask yourself: What terms will employers associate with you? Are adjustments needed to ensure the right
message comes through?
Word Cloud Generator
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May be used to eliminate unqualified applicants. Scans for keywords and mathematically scored.
Only qualified ones may be reviewed by humans. How to optimize your resume?
Keep your formatting simple. Include the right keywords. Quadruple check for spelling mistakes.
Applicant Tracking Systems