ƒ lisbon valley case study v3 - ecompliance · lisbon valley mining company is committed to safely...

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LISBON VALLEY CASE STUDY ABOUT THE PARTNERSHIP QUA NTITA TIVE FACTS SUMMARY STATEMENT Lisbon Valley Mining Company mines copper within Utah’s Lisbon Valley, an extensive mineral district which includes commercial mining of copper, potash and uranium as well as natural gas production. Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization fullls its role as an environmental steward of the Lisbon Valley through its careful management of the surrounding natural environment and coordination with its regulatory partners. They have received numerous safety awards and in August 2016, Drew Coats, Safety Manager of Lisbon Valley Mining Company was presented their rst individual achievement award – the Utah Safety Council’s Robert F. Parenti Individual Achievement in Safety. While safety has always been a priority at Lisbon Valley Mining Company, they relied on outdated processes. Issues surfaced with tracking and communication in real-time with regards to training, safety meeting attendance, workplace inspections and incident reporting. “We were using 1980s /1990s technology with 2016 manpower and the paperwork was far too much for one safety manager to handle,” said Drew Coats. Lisbon Valley decided to partner with eCompliance to digitize and streamline their safety processes, as well as empower their individual employees to take an active role in the safety program. +1,695 MEETINGS COMPLETED ACTIVE USERS 24 QUALITATIVE FACTS >> Workplace inspections were turned in daily and copies were made for the Department Manager, Safety Manager, Operations Manager and the Supervisor, and stored in le drawers. It was too much paper to manage and the Safety Manager had no idea if all the paperwork was accounted for. >> No process in place for documenting corrective actions, assigning them to the appropriate person and tracking them to completion. Also, not all hazards were being reported and things were falling through the cracks. BEFORE AFTER P1 3,015 INSPECTIONS COMPLETED ACTION ITEMS COMPLETED 118>> With the eCompliance mobile app, the paperwork has signicantly reduced and supervisors can perform the inspection, document a deciency and assign it to someone to be corrected. There is now transparency and accountability as the Safety Manager can run reports and look for any errors or missed inspections. >> There’s a process in place for corrective actions and they are monitored and tracked to completion, ensuring transparency and accountability. Employees are engaged in the process, as they know hazards are dealt with and are empowered to document corrective actions. The picture feature has also improved their corrective action process, as maintenance and management can look at an annotated picture of the problem and know what the issue is immediately.

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Page 1: ƒ Lisbon Valley Case Study V3 - eCompliance · Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization

LISBONVALLEY

C A S E S T U D Y

A B O U T T H E PA R T N E R S H I P

Q U A N T I T A T I V E F A C T S

S U M M A RY S T A T E M E N T

Lisbon Valley Mining Company mines copper within Utah’s Lisbon Valley,an extensive mineral district which includes commercial mining ofcopper, potash and uranium as well as natural gas production.

Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization fulfills its role as an environmental steward of the Lisbon Valley through its careful managementof the surrounding natural environment and coordination with its regulatory partners. They have received numerous safety awards and in August 2016, Drew Coats, Safety Manager of Lisbon Valley Mining Company was presented their first individual achievement award – the Utah Safety Council’s Robert F. Parenti Individual Achievement in Safety.

While safety has always been a priority at Lisbon Valley Mining Company, they relied on outdated processes. Issues surfaced with tracking and communication in real-time with regards to training, safety meeting attendance, workplace inspections and incident reporting.“We were using 1980s/1990s technology with 2016

manpower and the paperwork was far too much for one safety manager to handle,” said Drew Coats. Lisbon Valley decided to partner with eCompliance to digitize and streamline their safety processes, as well as empower their individual employees to take anactive role in the safety program.

+1,695M E E T I N G S C O M P L E T E DA C T I V E U S E R S

24

Q U A L I T A T I V E FA C T S

>> Workplace inspections were turned in dailyand copies were made for the DepartmentManager, Safety Manager, OperationsManager and the Supervisor, and storedin file drawers. It was too much paper tomanage and the Safety Manager had noidea if all the paperwork was accounted for.

>> No process in place for documentingcorrective actions, assigning them to theappropriate person and tracking them tocompletion. Also, not all hazards werebeing reported and things were fallingthrough the cracks.

B E F O R E A F T E R

P 1

3,015 I N S P E C T I O N S C O M P L E T E D A C T I O N I T E M S C O M P L E T E D

118→

>> With the eCompliance mobile app, thepaperwork has significantly reduced and supervisorscan perform the inspection, document a deficiencyand assign it to someone to be corrected. There isnow transparency and accountability as the SafetyManager can run reports and look for any errors ormissed inspections.

>> There’s a process in place for corrective actionsand they are monitored and tracked to completion,ensuring transparency and accountability.Employees are engaged in the process, as theyknow hazards are dealt with and are empoweredto document corrective actions. The picture featurehas also improved their corrective action process,as maintenance and management can look at anannotated picture of the problem and know whatthe issue is immediately.

Page 2: ƒ Lisbon Valley Case Study V3 - eCompliance · Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization

I N T H E I R O W N W O R D S

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After we switched to eCompliance, our site supervisors were ableto spend much more time in the field, as they no longer had to be inthe office to complete their safety compliance items – they could do iton their smartphones or tablets in the field. Now they can spend much

more time with their crew on a daily basis, focusing on safety in thefield opposed to paperwork in the office.”

Drew Coats, Safety Manager — Lisbon Valley

B E F O R E

>> Supervisors spent 1.5to 2 hours in the officecompleting paperwork

>> Supervisors spend 20-30minutes in the office,mainly to researchsafety meeting topics

A F T E R

>> 100% compliance forall employees trainingrecord accuracy

>> There were 25-30%inaccuracies and gaps intraining record management

“I’m honored to be acknowledged by the Utah Safety Council and be the first individual to win the Robert F. Parenti Individual Achievement in Safety Award at Lisbon Valley Mining Co. However, the improvements made to our safety program& most importantly our culture were a result of a team effort. eCompliance really

contributes to our success as well as everyone at Lisbon Valley.

Q U A N T I T A T I V E FA C T S

Page 3: ƒ Lisbon Valley Case Study V3 - eCompliance · Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization

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The main reason I reached out to eCompliance was because I knew that there was no way I could manage all the paperwork. Plus, by using a paper system, there was no feedback to our people doing the inspections so they were not writing detailed inspections.Now that we have eCompliance, our employees are much more engaged in the process, as they get real-time feedback on their inspections from supervisors and managers.

Our hazard identification process has greatly improved. For example, we have to do a monthly inspection on our fire extinguishers and check that they meet standards. Now if someone finds a fire extinguisher that isn’ton the list, they come in and let me know. Then, I’m able to go in and immediately make that change to the inspection sheet in eCompliance. Now my people feel like management is listening to them andget immediate results when someone finds a hazard.

Drew Coats, Safety Manager — Lisbon Valley

Q U A N T I T A T I V E FA C T S

Picture Feature ForHazard Identifications

FA V O U R I T E F E A T U R E

A picture can tell 1000 words and it’s easy for maintenance people to tell what the problem is. Now, managers can be offsite and know exactly what’s goingon onsite by the pictures and the videos.

Q U A N T I T A T I V E FA C T S

83%R E D U C T I O N I NI N C I D E N T R A T E

D AY S W I T H O U T AL O S T - T I M E I N C I D E N T

539 R E D U C T I O N I N T I M E A L L O C A T E DT O A D M I N I S T R A T I V E T A S K S

79%

Page 4: ƒ Lisbon Valley Case Study V3 - eCompliance · Lisbon Valley Mining Company is committed to safely mining the resources within its permitted areas of operation. The organization

A big part of earning the Robert F. Parenti Individual Achievementin Safety Award is making a contribution to the community.In April, I, along with a member of eCompliance, gave a presentation at the Mining and Manufacturing Safety Conference in Salt LakeCity. We were able to highlight how ‘abandoning the status quo’and ‘embracing technology’ allowed us to have real-time visibilityinto safety performance while establishing a means of 2-way communication across our organization.

Every safety department is going to need this sort of technology, and I think showcasing our success and encouraging others to do so was a big part of why I was chosen for the award.We weren’t keeping this to ourselves because I think whetheryou’re a small or big company, your safety program can benefitfrom using eCompliance. We want to help other safetyprofessionals keep their workers safe as well.”

Drew Coats, Safety Manager — Lisbon Valley

I N T H E I R O W N W O R D S

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For more information visit:ecompliance.com/case-studies