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© M S GIS & Mapping Implementing GIS Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a Project and Proceed with the Maintenance Phase

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Page 1: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Implementing GISImplementing GIS

© M S GIS & Mapping

Training and Information

A Successful Project

A Case Study - The Geo Pres Project

To Finish a Project and Proceed with the Maintenance Phase

Page 2: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Training and InformationTraining and Information• The importance of information from the very beginning

• Information vs. Training

• Different types of Training/Education

• Different types and ways of information

• Target group analysis

• The end user in focus

• Information as a component in relevant plans

Page 3: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Information vs. TrainingInformation vs. Training

Information

- sharing knowledge

- affecting attitudes

- giving messages

- preparing decisions

Training

- creating knowledge

- increasing capability

- increasing skill

- mixing theory and practice

Page 4: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Different Different TTypes of ypes of IInformationnformation

Types of information

Presentations

Basic information to read

Basic information for principles discussions

Presentation material

Information for wide circulation

Target group analysis

-Who is the reciever?

-For what purpose are you informing?

-How to design the information

-Informing to what extent?

Page 5: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

A Successful ProjectA Successful Project

• Implementation a project – Key words

• The importance of an IT- / GIS-strategy

• The link between users and development process

• Establishing the project organisation

• Acceptance processes

Page 6: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Key WordsKey Words

To carry out a development and implementation of a GIS is to undertake the responsibility to provide

• requested functionality

• on right time

• at an agreed cost

Page 7: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

IT- / GIS-strategyIT- / GIS-strategy

• Information management principles

• The GIS organisation and its mandates

• Standards to be followed (data, HW, SW)

• Integration with other IT functionality

• Application development and implementation principles

• Data support

Page 8: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

The Importance of the GIS strategy

Data Applications Hardware Software

Operative Manuals system GIS-strategy

Training Attitudes

Ethics Information flows Organisation

Page 9: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

The The LLink ink BBetween etween UUserssers and and DDevelopmentevelopment

• User participation

• User influence

• Activity description – activity analysis modelling

• Test – verification

• Continuity in the organisation

Page 10: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

TheThe PProject roject OOrganisationrganisation

• Project manager

• Clear mandate and authority

• Full support from the Top Management

• Enough time for the project

• Reputation and/or position within the organisation

• Written role, task and authority

• Good social and human qualifications

Page 11: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

TheThe PProject roject OOrganisationrganisation(cont´d.)

• Steering group

• Represent the business and not themselves

• Represent their area of responsibility and not themselves

• Reputation and/or position within the organisation

• Role, task and authority, written and signed

• Loyal to taken decisions

• Responsible for informing their part of the business

Page 12: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Acceptance Acceptance PProcessesrocesses

• Changing the competence and manning of the project

• Representation from the organisation

• Knowledge support

• Management principles

• Access to geo data

Page 13: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

A Case Study – The GeoPres A Case Study – The GeoPres ProjectProject

• The GeoPres project - A good example

• Important components in the implementation process

• Purchasing service

• The different steps in an implementation process

Page 14: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

GeoPresGeoPres

The Enterprise wide GIS for the Swedish Armed Forces

• The Project Group

• User participation throughout the project

• Requirements specification

• Education from the very beginning

Page 15: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

GeoPresGeoPres(cont´d.)

The Project Team

• Representatives from all branches and systems

• End user in focus

• Technical GIS-expertise from the Armed Forces

• The revision of the project team after the SW purchase

Page 16: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

GeoPresGeoPres(cont´d.)

Project team before SW purchase

Repr System A

Project Manager

Repr Navy Repr Army Repr Air ForceRepr System A

Repr System A

Reference GroupProject Secretary

Page 17: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

GeoPresGeoPres(cont´d.)

Project team after SW purchase

Project Manager

Development Education Information Geo data

Reference GroupProject Secretary

Licenses & Support

Page 18: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Important Education Important Education CComponentsomponents

• Technical issues• Computers• Network• Applications• Data• Storage

• Human issues• Management• Organization• Competence• Information• Instructions• Attitudes• Ethics

Education from the very beginning

• Education of teachers in being started before the ”product” was ready

• The teachers in being are excellent informers !!!

Page 19: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Purchasing ActivitiesPurchasing Activities

• Using internal skills vs. Buying external expertise

• Internal skills

• Are costly as well!• Who will carry out the normal duty• Is the knowledge good enough

•External expertise

• The assignment must be distinct • Purchase of service• Costs• The knowledge is only borrowed

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© M S GIS & Mapping

Planning phase

• Analysing the task

• Check with strategies and policies

• Initiate the project

• Manning the project

• Prepare for an introduction

• Complying with standards

Different steps in the project

Development phase

• Preparing for the systems implementation

• Preparing for manning of the operational system

• Training and education

• Prepare for maintenance and administration

• Management operators

Page 21: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Different steps in the projectDifferent steps in the project(cont´d.)

• Purchase• Using external expertise

• Laws and regulations

• Quotations evaluation

• Evaluation manuals

• Maintenance and administration• GIO, GIS network

• IT department

• Geo data management

Page 22: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

To Finish a Project and Proceed To Finish a Project and Proceed with the Maintenance Phasewith the Maintenance Phase

• Accrediting, authorisation and verification

• Success factors and pitfalls

• The importance of accurate geo data

• GIS maintenance and administration

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© M S GIS & Mapping

Accrediting, Authorisation, VerificationAccrediting, Authorisation, Verification

Accrediting is a Go-clearance for use when• The application / system corresponds to the activity descriptions and the requirements specification.

• The application / system complies with decided standards and strategies

• The application / system is well documented

• Manuals

• Security verification

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© M S GIS & Mapping

Accrediting, Authorisation, VerificationAccrediting, Authorisation, Verification

Authorisation is a Go-clearance for use with • approved deviation from decided rules and standards

Reasons for authorisation

• Possible to trace

• Patterns for new applications / systems

Why, How, When, By whom, For which purpose, Recorded

Verification is an approval for use of an application / system concerning• Authority and responsibility for the application/system

• O/S, networks, databases

• Working together with other applications

Page 25: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Success Success FFactorsactors and and PPitfallsitfalls

Key factors

• Leadership

• Farsighted

• Carefulness

• Think twice!

• Learn from others

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© M S GIS & Mapping

Success Success FFactorsactors and and PPitfallsitfalls(cont´d.)

Success factors to utilise

• A suitable project organisation

• Full support from the Top Management

• Continuity in manning of the project

• Thoroughly worked plans

• End user in focus

• Enough time

Page 27: © M S GIS & Mapping Implementing GIS © M S GIS & Mapping Training and Information A Successful Project A Case Study - The Geo Pres Project To Finish a

© M S GIS & Mapping

Success Success FFactors and actors and PPitfallsitfalls• Poor leadership

• Insufficient support from the Top Management

The Project Manager becomes insecure in his role

The whole project can be put in doubt

More difficult to solve conflicts

• Lack of long-term seeing

•Continuity in manning of the project

Risk for restart of the project, loss of time

Loss of competence

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© M S GIS & Mapping

The Importance of Geo DataThe Importance of Geo Data

• Decisive factor for success. A perfect application or system without accurate geo data is doomed to fail.

• Building accurate geo data is a time consuming process.

• Accurate geo data is also needed for prototyping and testing.

• Make necessary agreements with geo data producers.

• Geo data eats external memory. Consider separate geo data server!

• Geo data is a common asset to everybody.

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© M S GIS & Mapping

’’Shared data’ – the first step - the most Shared data’ – the first step - the most important corporate data bases for a cityimportant corporate data bases for a city

Backdropmaps

Estatedata

Citizensdata

Addresses

ID

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© M S GIS & Mapping

GIS Maintenance & AdministrationGIS Maintenance & Administration

System/Information owner

System/Information administrator

Finish a project – when and why?

Continued geo data support

Continues information, education and training

Make the geo data known, searchable and accessible - metadata