Important Items Midterm Film Analysis

• http://www.gordonstate.edu/Faculty/agoldman/Group%20Film%20Analysis.pdf

• http://www.gordonstate.edu/Faculty/agoldman/Film%20Analysis%20Summary%20-%20Example.pdf

Recap What is pseudolistening? What is defensive listening? What is message overload? What is selective listening?

Communication and Emotion

Chapter 7 Lecture/Recap

What are Emotions? More than just feelings Internal feelings and feelings

associated with a relationship “orients us to, and engages us with,

what matters in our lives…” Can be experienced as a blend of

emotions

Real Feelings vs. Manufactured Feelings

Part of some scholars’ definition (e.g. Buzzanell & Turner, 2003; Tracy, 2005)

Examples of Manufactured Feelings?

Category System System #1

• Valence Positive or negative feeling?

• Activity Action or Passivity?

• Examples Active-Negative: Fear Active-Positive: Excitement Passive-Negative: Depression Passive-Positive: Calmness

System #2• Intensity

Labeling emotions

• Examples Annoyance --- Anger ---- Rage

Dualisms Associated w/ Emotions

Dualism: polar opposites = totality of something; either-or

Mind ----- Body• Mind: Reason ----- Emotion

Links between emotion, body, and reason?

Emotions impact physical functions? Emotions help with reasoning

Emotion and TheoryTHE BIOLOGICAL THEORY OF EMOTION

THE SOCIAL INTERACTION THEORY OF EMOTION

• Emotion = biological• All people = same

experiences w/ emotions• Emotion and thought =

separate• Observable emotional

expressions > meaning

• Affect of biology AND social factors

• What does a person do before, during, and after the emotion is felt/displayed?

• Others’ reactions impact feelings

• Emotions interrelated with cognitions

• Not universal• Subjective meaning

Communication + Emotion Emotional Contagion Emotional Experience Emotional Communication Communicating Emotionally Emotional Effects

How to Communicate Emotions?

http://www.youtube.com/watch?v=CfXTcycZu1k

Verbal Cues• Often indirect cues• Examples: sarcasm, rhetorical questions

Nonverbal Cues• Facial expressions among most common• Also consider paralanguage

Combinations of Cues Movie Clip (Wedding Scene, Sex and the City

1)

Application ExerciseObserve two different encounters between 2 individuals (in person or in media): An encounter between 2 different sexes (male/female) An encounter between the same sex (male/male or female/female)

To help distinguish between their verbal cues and their nonverbal cues, try watching certain parts without volume. Also, remember to focus on how they communicate emotions (and responses to others’ emotions)

(1) Discuss how the individuals used nonverbal and verbal communication to communicate their emotions.(2) Also consider (and discuss) their (male vs. female; encounter 1 vs. encounter

2) responses to each other’s emotions.(3) What differences (if any) did you notice about their (male vs. female;

encounter 1 vs. encounter 2) emotional display?(4) What similarities (if any) did you notice about their emotional (5) Discuss the context of the situation; do you think that impacted your

findings? How?

You MUST use terminology from the text/chapter.Format: minimum of 2 paragraphs; typed

Using and Developing Emotional Communication Skills

Bright side vs. Dark side Developing individual emotional skills

• Know your feelings• Analyze the situation• Own your feelings (I-messages)• Reframing• Empathize

What influences emotional communication?

Context• Feeling rules• Emoticons (for online environments)

Meta-Emotion Culture

• The way cultures think about emotion• The way cultures communicate emotion

Gender and Sex• Stereotypes attached to gender and sex• Women/femininity = more expressive; agree?• Influence of age

Now, let’s revisit a few terms:

Watch the following clips for examples of how individuals intentionally (or unintentionally) explain emotions.

How do these terms factor in?• Emotional Contagion, Emotional Experience, Emotional

Communication, Communicating Emotionally, Emotional Effects Would their emotional display impact your willingness to

communicate with them interpersonally?• How would you respond to their emotional display?

http://www.youtube.com/watch?v=xBSYD0dQCAw&sns=em http://youtu.be/uiws904iuEQ http://

www.youtube.com/watch?v=zuH-ZMrlie0&feature=related http://

www.youtube.com/watch?v=8sSfbQk7DxE&feature=related