NACUSO

Core Purpose

To be the catalyst for instituting collaboration,

innovation, and the reinvention of the

Credit Union industry

NACUSONACUSO

The National Center for Collaboration & InnovationThe National Center for Collaboration & Innovation

INNOVATIONCRITICALTHINKING

COLLABORATION/COOPERATION

IMPLEMENTATION/EXECUTION

MEMBER VALUE CREATIONMEMBER VALUE CREATION UNIVERSITY PAERTNERSHIPS,WORKING W/ INNOVATION GROUPS:

NACUSO Advisory Board on InnovationStrategic PositioningStrategic PositioningProducts & ServicesProducts & ServicesMarket DisruptionMarket DisruptionChanging Business ModelChanging Business Model PRELUDE TO INNOVATION

CRITICAL THINKING SEMINARS:

Transformational ThinkingSuspending Sacred Cows in Favor of ObjectivityUsing Lateral Thinking to Create an External FocusWhat Not To Do As Well Was What To DoNACUSO Advisory Boards (Ops, FS, Lending, BizSvcs)PAC and Regulatory Advocacy:• Regulatory Issues Committee: CUSOS Have Different Needs)• Education Program for NCUA Examiners

OVERCOMING IMPLEMENTATIONOVERCOMING IMPLEMENTATIONCHALLENENGESCHALLENENGES

Developing Business PlansHelping People To Understand StrategyHelping People To Emotionally Accept StrategyCreating Optimum Organization Structures

MULTI-CU OWNED CUSOs/MULTI-CU OWNED CUSOs/ PARTNERSHIPS W/ THIRD PARTIESPARTNERSHIPS W/ THIRD PARTIES

Exploratory Networking SessionsExploratory Networking SessionsNACUSO Match: Source of Information on CUSO Solutions, NACUSO Match: Source of Information on CUSO Solutions, Partnerships and Investment Opportunities Partnerships and Investment Opportunities Overcoming Barriers To CooperationOvercoming Barriers To CooperationPlatinum Partner Case Studies & White PapersPlatinum Partner Case Studies & White PapersBest Practices in Cooperative ModelsBest Practices in Cooperative ModelsRegional ConferencesRegional Conferences

© NACUSO

THE NATIONAL CENTER AS ANTHE NATIONAL CENTER AS AN

OPEN SYSTEMOPEN SYSTEM

… … and is intended to be inclusive not exclusive. and is intended to be inclusive not exclusive. We want to establish partnerships with organizations, groups, We want to establish partnerships with organizations, groups,

and individuals inside and outside the industry who can help and individuals inside and outside the industry who can help the credit union industry to survive.the credit union industry to survive.

BENEFITS OF NACUSO MEMBERSHIPBENEFITS OF NACUSO MEMBERSHIP

Through the National Center for Collaboration and Innovation, NACUSO will facilitateThrough the National Center for Collaboration and Innovation, NACUSO will facilitatecritical thinking, innovation, collaboration, and implementation by…critical thinking, innovation, collaboration, and implementation by…

1.1. Providing a unifying source of industry leadership for promoting collaboration and Providing a unifying source of industry leadership for promoting collaboration and innovation to help the industry to survive. innovation to help the industry to survive.

2.2. Providing education and networking opportunities to help credit unions understand Providing education and networking opportunities to help credit unions understand the value of “buying CUSO.”the value of “buying CUSO.”

3.3. Annual and Regional Conferences.Annual and Regional Conferences.

4.4. Platinum Partner Case Studies and White Papers on NACUSO Match.Platinum Partner Case Studies and White Papers on NACUSO Match.

5.5. Promoting, encouraging, and providing a forum for collaboration and cooperation Promoting, encouraging, and providing a forum for collaboration and cooperation among credit unions, CUSOs, and third-party partners to develop opportunities among credit unions, CUSOs, and third-party partners to develop opportunities

for shared financial and operational CUSO servicesfor shared financial and operational CUSO services..

BENEFITS OF NACUSO MEMBERSHIPBENEFITS OF NACUSO MEMBERSHIP

6.6. Providing a mechanism and communication network for finding out “who’s doing Providing a mechanism and communication network for finding out “who’s doing what” in the industry and ways to synergistically work with other CUSOs what” in the industry and ways to synergistically work with other CUSOs (NACUSO Match).(NACUSO Match).

7.7. Facilitating appropriate aggregation in the industry among credit unions and Facilitating appropriate aggregation in the industry among credit unions and CUSOs; to create scale to lower unit costs and/or increase product value CUSOs; to create scale to lower unit costs and/or increase product value which ultimately drives value back to the member.which ultimately drives value back to the member.

8. Tracking and monitoring the implementation of collaborative efforts and 8. Tracking and monitoring the implementation of collaborative efforts and provide provide information on implementation techniques and organization structures information on implementation techniques and organization structures which support the cooperative venture.which support the cooperative venture.

9.9. Serving as an industry advocate and advisor for CUSOs with the regulators and Serving as an industry advocate and advisor for CUSOs with the regulators and political action activitiespolitical action activities..

10.10. NACUSO is all about you!NACUSO is all about you!

SO What?SO What?

“Ten years ago, we had to transform our organization“Ten years ago, we had to transform our organization

from a position of weakness. We never want to from a position of weakness. We never want to go through that again. Today we arego through that again. Today we are

transforming our organizationtransforming our organizationfrom a position of strength”from a position of strength”

__Jon Voskul__Jon Voskul VP Amway VP Amway