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LEAN CHAMPION: Ideal Healthcare Sdn. Bhd.deal Healthcare Sdn. Bhd., formerly known as Mutiara Medical, was established in 1999. Located in Sungal Tukang Industrial Estate, Sungai Petani, Kedah, it is a company

devoted to manufacturing and distribution of disposable medical product to hospitals, distributors and retailers. Its CEO. Dr.

Haminuddin b. Hj. Ab. Hamid himself has championed the LEAN management system with the total involvement of everyone in the company. For the record, Ideal Healthcare Sdn. Bhd. has been conferred the Medical Devices Company of the Year by the 2010 Frost & Sullivan Malaysia Excellence Awards

Pengurusan LEAN di PejabatDaerah dan Tanah Kuantan

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The Way Of The Koreans - A Study Mission

companies from August 26 to 31. The companies Included LG Electronics

home appliances), DBI Inc. (manufacturerOfsafetybellsysiemi Hyundai Motor ' Korean car maker). Samsung Medical Center (pioneer in Korean healthcare industry), and Lutronic (aesthetic and medical laser manufacturing company).

From their visit to the Korean companies, Ihe participants learnt more about LEAN implementation, as follows:

The Importance of human capital for Innovation: An organisation should invest in developing its human capital, as it has been identified as an important ingredient for an organisation's pursuit to becoming a global innovator.The participation at all levels of employees Is Important in order to push the company towards greater achievement: The company must encourage employees to contribute ideas for continuous Improvement. The usage and knowledge of high technology can increase productivity significantly: Jobs can

of effective management approach and highly sophisticated tools can improve productivity.To be successful in business Is to fulfil customers needs: Fresh ideas and more innovative ways of doing business can contribute towards achieving the goals of satisfying customers Giving personalised services whereby each customer is given special attention (especially in the hospitality industry) is also importantR&D and Process Improvement are the key factors that can contribute to success: Always search for better ways of doing Jobs Eliminating wastes and streamlining processes are the backbone of improvement.whlle R&D Is about putting effort and money to enhance product or knowledge and for

Costs do not exist to be calculated. Costs exist to be reduced.- TAHCHl OHNO

International LEAN Hands-On WorkshopAn international LEAN-hands-on workshop was held from November 12 to 13,2013 involving two different industries from two

different countries. Tan Tock Seng Hospital (TTSH) is from the healthcare industry while Flextronics Technology (M) Sdn. Bhd. represents the manufacturing industry. A total of 18 participants from 8 organisations participated in this workshop, aimed at creating awareness on the best LEAN practices in healthcare and manufacturing organisations. It also provided alternative

and comparative studies to participants in regards to LEAN management. Tan Tock Seng Hospital has won man/ awards on LEAN management, such as the LEAN management and human resource development projects, bagging two Excellence Awards (runners- up) in the Asian Hospital Management Awards. Being a globally recognised organisation, Flextronics Technology (M) Sdn. Bhd. is also one of the best names in the manufacturing sector that practises LEAN management..

Best Practices on LEAN I

TTSH where employees always reduce and eliminate waste.2. Instead of using the name LEAN, TTSH calls it MyCare to make it 2.

more harmonised with its staff members. It has a MyCare Mission Control Board to display all the projects & initiatives.

3. It implements one-piece flow (M-Flow) layout to reduce patients'

kiosk at clinic.

LEAN Hands-On Workshop 2013 -AirAsia Berhad

Seminar "Pemantapan Transformasi Perkhidmatan Awam Melalui LEAN M anagem ent"

Dalam usaha menyahut sernan kerajaan untuk melakukan transformasi terhadap Perkhidmatan Awam, Institut Tadbiran

Awam Negara atau INTAN melalui kerjasama Jabatan Perkhidmatan Awam (JPA), Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia (MAMPU) dan Perbadanan Produktiviti Malaysia (MPC) telah menganjurkan satu seminar yang bertajuk

melalui Pengurusan LEAN pada 26 November 2013 bertempat di Auditorium INTAN Bukit Kiara. Penganjuran seminar ini adalah bertujuan untuk memperkayakan kaedah peningkatan produktiviti Perkhidmatan Awam menerusi Transformasi Pengurusan LEAN.

Program yang dihadiri seramai 206 peserta daripada pelbagai Kementerian dan Jabatan Kerajaan ini dipenuhi dengan pembentangan kertas kerja daripada wakil JPA, MAMPU dan juga MPC. Sebanyak empat kertas keija telah dibentangkan di dalam program tersebut, antaranya “Transformasi Perkhidmatan Awam" oleh YBhg. Dato’ Dr. Sharifah Zarah

LEAN Adalah Aktiviti

Berterusan Dan Bukan Aktiviti Sampingan

-A L E X MILLER, UNIVERSITY OF TENNESSEE

bt. Syed Ahmad (Timbalan Ketua Pengarah Perkhidmatan Awam. JPA), Transformasi Pembangunan Organisasi Sektor Awam'oleh Tuan Haji Kamin b. Samadi (Perunding Kanan, JPA), "Inovasi dan Kecemeriangan Proses Ke Arah Transformasi Penyampaian Perkhidmatan" oleh YBrs. Dr. Zulkefli b. Ibrahim, (Pengarah Bahagian Pembangunan Pengurusan, MAMPU) dan "Peranan MPC dalam Pengurusan LEAN" oleh En. Nik Mustafa Raja Salleh (Pengarah

Selain pembentangan kertas kerja, sesi perbincangan panel juga turut dijalankan dengan melibatkan tiga panel iaitu YH Dato' Haijah Khaliiah bt. Abdul Malek (Timbalan

Tarikh:26 November 2013 (Selasa)

Tempat:Auditorium Institut Tadbiran

Awam Negara (INTAN) Bukit Kiara

Ketua Eksekutif PKNP), En. Suns b. Mihat (Pengarah Jabatan Korporat dan Pengurusan Kualiti Majlis Perbandaran Kuantan) dan En. Ong Hock Chye (Ketua Jabatan Transformasi Operasi & Penyelarasan, Kumpulan Wang Simpanan Pekerja). Sesi perbincangan panel ini menjurus kepada perkongsian Amalan Terbaik Pengurusan LEAN di organisasi yang terlibat. Hasil perkongsian ini telah menimbulkan minat para peserta untuk berubah ke arah pelaksanaan Pengurusan LEAN di organisasi masing-masing.

Pembentangan kertas kerja daripada MPC yang bertajuk "Peranan MPC dalam Pengurusan LEAN" telah memberikan gambaran yang lebih jelas lentang peranan

awam juga swasta menerusi pelaksanaan Pengurusan LEAN. Pengurusan LEAN merupakan kesinambungan program 5S yang telah diamalkan oleh organisasi- organisasi yang mana lebih tertumpu kepada persekitaran berkualiti di tempat kerja manakala Pengurusan LEAN pula lebih memfokuskan kepada penghapusan pembaziran di tempat kerja dan juga aktiviti- aktiviti yang tidak memberikan nilai tambah kepada pelanggan. MPC begitu komited dalam meperkenalkan Pengurusan LEAN kepada Sektor Perkhidmatan dengan berteraskan kepada lima prinsip LEAN iaitu Mengenalpasti Nilai, Pemetaan Aliran Proses, Penghasilan

Pelanggan dan Melihal Kesempumaan. Selain itu, MPC juga menekankan perihal impak atau kesan yang akan diperolehi oleh organisasi yang melaksanakan Pengurusan LEAN kepada lima kategor utama iaitu Masa, Kos. Hasil (output). Kualiti Perkhidmatan dan

SEMINAR PEMANTAPAN TRANSFORMASI! PERKHIDMATAN AWAM'

MELALUI LEAS MAXAGE.HESTj'

; Leadership

Pembelajaran LEAN Daripada Lawatan Ke Burnm ark Industries Sdn. Bhd.

“JANGAN BUAT DEFECT'

“JANGAN TERIMA DEFECT"

“JANGAN HANTAR DEFECT"

3age 91

Good Production System (GPS) Monozukuri Di Nagoya, Jepun

SIMULASI

Dua modul simulasi dijalankan meliputi;

LAWATAN INDUSTRI

Jakarta LEAN - Misi Pembelajaran dari Wilayah Pantai Tim ur

LEAN Empowers Leadership NO TE: Pg 11 text = 2 pages. Please cut text. T

Just LEAN 3 - PERISTIWA1. SEMINAR PENGURUSAN LEAN DAN PERKONGSIAN AMALAN TERBAIK NEGERI MELAKA

2. SEMINAR PENGURUSAN LEAN DAN PERKONGSIAN AMALAN TERBAIK NEGERI JOHOR

4. SEMINAR PENGURUSAN LEAN : WHAT'S NEXT AFTER 5S

9 0KT0BER 2013HOTEL PUTRA PALACE, KANGAR, PERLIS

Y.B. luan Romli bln Dal Pegawai Kewangan Negen Perils Di atas Ucapan Perasmian Seminar

YBhg. Tuan Haji Ahmad Fadzil Mahmud Tlmbalan Kelua Pengarah I, MPC dl atas Ucapan Aluan Seminar

YBerbahagia En. Zulkafli Ahmad Timbalan Setiausaha Pejabat Kerajaan Negeri Pedis

Y.Berusaha Cik Hajah Sarimah Misman Pengarah MPC Wilayah Utara

Penceramah / Pembentang Kertas Kefja

Y.Hormat Oato' Khalijah Abdul Malek Timbalan Ketua Eksekutif (Pengurusan) Perbadanan Kemajuan Negeri Pahang

En. Mohd. Ashraf Zainul PengurusContinental Automotive Components Sdn.

En. Josffa IsmailPegawai Perunding Kanan MPC Wilayah Utara

Seramal 208 peseda daripada S3 jabatan / organisasi sektor awam serta 4 syarikat telah menyertal program Ini.

Md. Shu

EXCITING PROGRAMMES in JAN-JUNE 2014!

LEAN Summit 30 Oct Kuantan

SCHEDULED TRAINING PROGRAMMES

East Coast Region Central

28 Jan

8 April 30 April

Petaling Jaya

Petaling Jaya Pulau Pinang Petaling Jaya

500 Hanisah Mohd Ramli500 HazwaniJCham Yin Hwa500 Azira Mohamed Hodzai500 Norazlina Tun Ibrahim500 Muhd Suffian Ahmad„ „ Zul Ezwan/ Noor Mohd500______ Farhan

INTERNATIONAL STUDY MISSION

Sweden 20-26 April TBA Muhd Suffian Ahmad

1-17 May China Productivity Corporation (CPC) Cham Yin I