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© Prentice Hall, 2007 Business Communication Essential s, 3e Chapter 6 - 1 Choosing and Using Media Choosing and Using Media for Brief Messages for Brief Messages

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Page 1: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 1

Choosing and Using Choosing and Using Media for Brief MessagesMedia for Brief Messages

Choosing and Using Choosing and Using Media for Brief MessagesMedia for Brief Messages

Page 2: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 2

Media for Brief Media for Brief MessagesMessages

Memos and LettersMemos and LettersMemos and LettersMemos and Letters

E-mail MessagesE-mail MessagesE-mail MessagesE-mail Messages

Instant MessagesInstant MessagesInstant MessagesInstant Messages

Blogs and PodcastsBlogs and PodcastsBlogs and PodcastsBlogs and Podcasts

Page 3: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 3

Memos and LettersMemos and Letters

Make a FormalMake a FormalImpressionImpression

Make a FormalMake a FormalImpressionImpression

Stand OutStand OutFrom E-MessagesFrom E-Messages

Stand OutStand OutFrom E-MessagesFrom E-Messages

AccompanyAccompanyPhysical MaterialsPhysical Materials

AccompanyAccompanyPhysical MaterialsPhysical Materials

Follow LegalFollow LegalRequirementsRequirementsFollow LegalFollow Legal

RequirementsRequirements

Page 4: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 4

Format for Business-LettersFormat for Business-LettersLetterhead Letterhead StationeryStationery

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DateDateInside Inside

AddressAddressSalutationSalutation

The The MessageMessage

Complimentary Complimentary CloseCloseSignature Signature

BlockBlock

Page 5: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 5

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XX: xxxxxxxxxxxxxxxxXXXX: xxxxxxxxxxXXXX: xxxxxxxxxxXXXXXXX: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Format for MemosFormat for Memos

Memo Memo TitleTitle

HeadingsHeadings

The The MessageMessage

Page 6: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 6

Effective E-Mail Effective E-Mail

MessagesMessagesProfessional E-Mail Professional E-Mail

Company PolicyCompany Policy

Career EnhancementCareer Enhancement

Legal ConcernsLegal Concerns

Page 7: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 7

XX: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxXXXX: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxXXXXXXX: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx XX:XXX:XXXXXXXX:

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Format for E-MailFormat for E-Mail

Headings

Salutation

The Message

Complimentary Complimentary CloseClose

Signature Block

Page 8: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 8

Sending Professional E-Sending Professional E-MailMail

Observe Writing Rules Observe Writing Rules

Aim for High QualityAim for High Quality

Enhance Your CareerEnhance Your Career

Avoid Legal ProblemsAvoid Legal Problems

Page 9: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 9

Follow Company PolicyFollow Company Policy

Legal Issues

ConfidentialInformation

NetworkSecurity

E-MailHygiene

Page 10: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 10

Include Subject LinesInclude Subject Lines

InformativeInformative

CompellingCompelling

RelevantRelevant

Page 11: © Prentice Hall, 2007Business Communication Essentials, 3eChapter 6 - 1 Choosing and Using Media for Brief Messages

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 6 - 11

Practice E-Mail EtiquettePractice E-Mail Etiquette

Send necessary messages

Avoid unnecessary copies

Respect chain of command

Control your emotions

Check before you click


© Prentice Hall, 2007Excellence in Business, 3eChapter 13 - 1 Product and Pricing Strategies

© Prentice Hall, 2007Excellence in Business, 3eChapter 4 - 1 Information Technology and E-Commerce

© Prentice Hall, 2007Business Communication Essentials, 3eChapter 11 - 1 Writing and Completing Reports and Proposals

© Prentice Hall, 2005Business In Action 3eChapter 1 - 1 Understanding the Fundamentals of Business and Economics

© Prentice Hall, 2007Business Communication Essentials, 3eChapter 10 - 1 Understanding and Planning Reports and Proposals

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 1 Applying and Interviewing for Employment

© Prentice Hall, 2007Excellence in Business, 3eChapter 16 - 1 Getting to the Bottom Line: Basic Accounting Concepts

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© Prentice Hall, 2007 Business Communication Essentials, 3eChapter 11 - 1 Writing and Completing Reports and Proposals

© Prentice Hall, 2005 Business in Action 3eChapter 10 - 1 Managing Human Resources

© Prentice Hall, 2007Excellence in Business, 3eChapter 10 - 1 Employee Motivation, Workforce Trends, and Labor Relations

© Prentice Hall, 2007Excellence in Business, 3eChapter 2 - 1 Ethics and Social Responsibility

© Prentice Hall, 2007Excellence in Business, 3eChapter 6 - 1 The Functions of Management

© Prentice Hall, 2007Excellence in Business, 3eChapter 8 - 1 We’re All in This Together: Organization and Teamwork

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter 12 - 1 Planning, Writing, and Completing Oral Presentations

Category 2 – Science, Grades K-5/6 · Pearson Prentice Hall, Prentice Hall Chemistry, c. 2008 . 4 Oregon Science INSTRUCTIONAL MATERIALS ... c. 2005 Pearson Prentice Hall, Prentice

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© Prentice Hall, 2007Business Communication Essentials, 3eChapter 3 - 1 Business Messages PurposefulPurposeful Audience-CenteredAudience-Centered EfficientEfficient

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© Prentice Hall, 2007Excellence in Business, 3eChapter 17 - 1 Keeping the Engine Running: Financial Management and Banking

© Prentice Hall, 2007Business Communication Essentials, 3eChapter 12 - 1 Planning, Writing, and Completing Oral Presentations

© Prentice Hall, 2007Business Communication Essentials, 3eChapter 8 - 1 Writing Negative Messages

© Prentice Hall, 2007Excellence in Business, 3eChapter 18 - 1 Securities and Investment Strategies

© Prentice Hall, 2007Business Communication Essentials, 3eChapter 2 - 1 Chapter 2 Communicating in Teams and Mastering Listening and Nonverbal Communication

© Prentice Hall, 2005Business In Action 3eChapter 8 - 1 Producing Quality Goods and Services

© Prentice Hall, 2007Excellence in Business, 3eChapter 1 - 1 In Pursuit of Prosperity: The Fundamentals of Business and Economics

© Prentice Hall, 2007Excellence in Business, 3eChapter 6 - 1 Putting Yourself in Charge: Entrepreneurs and Small Business Owners

© Prentice Hall, 2007 Excellence in Business, 3eChapter 16 - 1 Basic Accounting Concepts

© Prentice Hall, 2007 Excellence in Business, 3eChapter 11 - 1 Managing Human Resources