© prosearch, inc. ™, 2002 [email protected] art of interviewing society for information...

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© ProSearch, Inc. ™, 2002 [email protected] Art of Interviewing Art of Interviewing Society for Information Management Society for Information Management October 2002 October 2002 ProSearch, Inc. ProSearch, Inc.

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Page 1: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Art of Interviewing Art of Interviewing

Society for Information ManagementSociety for Information ManagementOctober 2002October 2002ProSearch, Inc. ProSearch, Inc. ™

Page 2: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

IntroductionIntroduction

Page 3: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Art of Interviewing Art of Interviewing

Purpose/ProcessPurpose/Process Position Development Position Development Interview ProcessInterview Process Counter OfferCounter Offer CommunicationCommunication Questions Questions

Page 4: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Position Development Position Development Define RoleDefine Role Define CriteriaDefine Criteria Define Selling PointsDefine Selling Points Salary, BonusSalary, Bonus Career PathCareer Path Your PrioritiesYour Priorities

Page 5: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Interview Process Interview Process Application (date, references, Application (date, references,

signed, salary)signed, salary) Determine scoring matrixDetermine scoring matrix Feedback to CompanyFeedback to Company Offer ProcessOffer Process Time to Accept Time to Accept

Page 6: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Culture Culture

Page 7: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Page 8: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Maslow’s HierarchyMaslow’s Hierarchy

Page 9: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Counter Offer Counter Offer Concerns Concerns

Page 10: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

COMMUNICATIONCOMMUNICATION

It’s not what you say –It’s not what you say –

It’s not what they hear,It’s not what they hear,

It’s what they THINK they heard you It’s what they THINK they heard you say………..say………..

Page 11: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

CONTROLCONTROLFunction: Function: transitive verbtransitive verb 1 1 a a archaicarchaic :: to check, test, or verify by to check, test, or verify by evidence or experiments evidence or experiments bb :: to incorporate suitable to incorporate suitable controlscontrols in <a in <a controlled controlled experiment>. experiment>.

2 a2 a :: to exercise restraining or directing influence over to exercise restraining or directing influence over : REGULATE: REGULATE bb :: to have power over to have power over : RULE: RULE cc :: to reduce the incidence or severity of to reduce the incidence or severity of especially to innocuous levels <especially to innocuous levels <controlcontrol an insect population> < an insect population> <controlcontrol a a disease>. disease>.

FFunction: unction: nounnoun 1 1aa :: an act or instance of controlling; an act or instance of controlling; alsoalso :: power or power or authority to guide or manage authority to guide or manage bb :: skill in the use of a tool, instrument, skill in the use of a tool, instrument, technique, or artistic medium technique, or artistic medium cc :: the regulation of economic activity the regulation of economic activity especially by government directive -- usually used in plural <price especially by government directive -- usually used in plural <price controlscontrols>. >.

22 : RESTRAINT, RESERVE. : RESTRAINT, RESERVE.

33 :: one that controls : as one that controls : as a a (1) (1) :: an experiment in which the subjects are an experiment in which the subjects are treated as in a parallel experiment except for omission of the procedure treated as in a parallel experiment except for omission of the procedure or agent under test and which is used as a standard of comparison in or agent under test and which is used as a standard of comparison in judging experimental effects -- called also judging experimental effects -- called also control experimentcontrol experiment (2) (2) :: one one (as an organism, culture, or group) that is part of a control (as an organism, culture, or group) that is part of a control bb :: a device a device or mechanism used to regulate or guide the operation of a machine, or mechanism used to regulate or guide the operation of a machine, apparatus, or system apparatus, or system cc :: an organization that directs a spaceflight an organization that directs a spaceflight <mission <mission controlcontrol> >

Page 12: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

WIFMWIFM

Page 13: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

7%7%

Page 14: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Questions ?Questions ?

Page 15: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Sample Questions… Sample Questions… How would you describe yourself? How would you describe yourself? What is it that you like about your present or other What is it that you like about your present or other

positions?positions? Best performance appraisal/ Manager. Best performance appraisal/ Manager. Unfair performance appraisal/ Manager. Unfair performance appraisal/ Manager. Proudest personal accomplishments. Proudest personal accomplishments. Why want this job? Why work here?Why want this job? Why work here? How do you motivate yourself - deal with stress? How do you motivate yourself - deal with stress?

ExampleExample What do you do in a typical day? What do you do in a typical day? Rate yourself on a scale from 1 to 10. Rate yourself on a scale from 1 to 10.

Page 16: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Commitment...Commitment...is what transforms a promise into reality.is what transforms a promise into reality.

It is the words that speak boldly of your intentions It is the words that speak boldly of your intentions

and the actions which speak louder than the words. and the actions which speak louder than the words.

It is making the time when there is none; coming It is making the time when there is none; coming

through time after time, year after year after year.through time after time, year after year after year.

Commitment is the stuff character is made of; the Commitment is the stuff character is made of; the

power to change the face of things. power to change the face of things.

It is the daily triumph of integrity over skepticism.It is the daily triumph of integrity over skepticism.

AnonymousAnonymous

Page 17: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

LibraryLibraryCovey’s BooksCovey’s Books

  

Hill, Nicholas, Hill, Nicholas, Think and Grow RichThink and Grow Rich

Johnson, M.D., Spencer, Johnson, M.D., Spencer, Who Moved My CheeseWho Moved My Cheese

  

Naparstek, Belleruth, Naparstek, Belleruth, Your Sixth SenseYour Sixth Sense

  

Wieder, Marcia, Wieder, Marcia, Making Your Dreams Come TrueMaking Your Dreams Come True

Roane, Susan,Roane, Susan, How to Work a Room How to Work a Room

Page 18: © ProSearch, Inc. ™, 2002 info@prosearch.com Art of Interviewing Society for Information Management October 2002 ProSearch, Inc. ProSearch, Inc. ™

© ProSearch, Inc. ™, 2002 [email protected]

Biography - Suzanne F. Fairlie, CPCBiography - Suzanne F. Fairlie, CPCSuzanne Fairlie, CPC, is the founder and President ofSuzanne Fairlie, CPC, is the founder and President of ProSearch, Inc. ™, a placement firm which ProSearch, Inc. ™, a placement firm which specializes in Information Systems placement for Fortune 500 and fast-growth entrepreneurial specializes in Information Systems placement for Fortune 500 and fast-growth entrepreneurial companies in the Mid-Atlantic area. Previously she had been in Information Systems companies in the Mid-Atlantic area. Previously she had been in Information Systems Management, working for IBM, Tandem, and Sun Oil, after earning a B.A. in Mathematics from Management, working for IBM, Tandem, and Sun Oil, after earning a B.A. in Mathematics from Gettysburg College in 1967. (She also stayed home for nine years while raising two children, Gettysburg College in 1967. (She also stayed home for nine years while raising two children, who are now active in their own careers as an attorney and as a guidance counselor.) Her who are now active in their own careers as an attorney and as a guidance counselor.) Her technical experience includes project management, data administration, and strategic planning, technical experience includes project management, data administration, and strategic planning, and in 1988, she founded ProSearch, Inc., which was identified as one of the Top 25 search and in 1988, she founded ProSearch, Inc., which was identified as one of the Top 25 search firms in Philadelphia by firms in Philadelphia by Philadelphia Business JournalPhiladelphia Business Journal.  .  

Suzanne has served on the boards of both the Pennsylvania and Mid-Atlantic Associations of Suzanne has served on the boards of both the Pennsylvania and Mid-Atlantic Associations of Personnel Consultants and the National Association of Personnel Services.Personnel Consultants and the National Association of Personnel Services. She is currently the She is currently the Senior Vice President for the US Women’s Chamber of Commerce. Suzanne sits on the Board of Senior Vice President for the US Women’s Chamber of Commerce. Suzanne sits on the Board of the PINNACLE Society, a National Honorary Society whose membership includes the top 75 the PINNACLE Society, a National Honorary Society whose membership includes the top 75 producing recruiters in the nation. She also serves on the Board of Junior Achievement of producing recruiters in the nation. She also serves on the Board of Junior Achievement of Delaware Valley. She serves on several committees in the Union League of Philadelphia, as well Delaware Valley. She serves on several committees in the Union League of Philadelphia, as well as The Forum of Executive Women. Suzanne has provided expert witness testimony on as The Forum of Executive Women. Suzanne has provided expert witness testimony on employment issues. She has testified before Congress, participated in various White House employment issues. She has testified before Congress, participated in various White House Briefings, and was invited to the signing of NAFTA by President Clinton. Suzanne was inducted Briefings, and was invited to the signing of NAFTA by President Clinton. Suzanne was inducted to the Pennsylvania Honor Roll of Women, which recognizes women who have distinguished to the Pennsylvania Honor Roll of Women, which recognizes women who have distinguished themselves as professionals and leaders in their communities.  themselves as professionals and leaders in their communities.  

Suzanne was named by "Business Philadelphia" as one of the Top 100 People to Watch and was Suzanne was named by "Business Philadelphia" as one of the Top 100 People to Watch and was featured on their cover and has been included in various Who's Who Publications. She has been featured on their cover and has been included in various Who's Who Publications. She has been frequently quoted in and has authored several career-oriented articles in frequently quoted in and has authored several career-oriented articles in The Wall Street The Wall Street Journal, Computerworld, Business Philadelphia, Employment Times, and The NY Times. Journal, Computerworld, Business Philadelphia, Employment Times, and The NY Times. She has She has appeared on local television business shows. Suzanne has been invited to speak at both appeared on local television business shows. Suzanne has been invited to speak at both national and state associations on recruiting and hiring issues, and has also been invited as a national and state associations on recruiting and hiring issues, and has also been invited as a trainer in recruiting to various state associations and large recruitment firms. trainer in recruiting to various state associations and large recruitment firms.