armwater.amarmwater.am/files/report/archive/quartely_report/english/2011/quartely... · quarterly...

_______________

Patrick LORIN

QUARTERLY REPORT

October-December 2011

2

TABLE OF CONTENTS

1. COMMERCIAL ........................................................................................................... 5

QUARTERLY ACTIVITIES ................................................................................................. 6

DIAGRAM 1 ....................................................................................................................................................... 10

DIAGRAM 2 ....................................................................................................................................................... 10

DIAGRAM 3 ....................................................................................................................................................... 11

DIAGRAM 4 ....................................................................................................................................................... 11

2. OPERATION & MAINTENANCE ............................................................................. 12

2.1 WATER PRODUCTION ............................................................................................................................. 13

1.PRODUCED WATER QUANTITY AND POTABLE WATER LOSSES ......................................................... 14

WATER PRODUCTION & LOSSES TABLE-1, DIAGRAM-5 .......................................................................... 15

2. POTABLE WATER DISINFECTION ............................................................................................................. 24

QUARTERLY USE OF DISINFECTION MATERIALS TABLE – 2................................................................. 24

3. ELECTRICITY CONSUMPTION & EXPENSES ............................................................................................ 26

ELECTRICITY CONSUMPTION & EXPENSES DIAGRAM – 6 ..................................................................... 27

4. WATER METERS OPERATION AND SERVICE .......................................................................................... 27

ELECTRICITY EXPENSES TABLE - 3 ............................................................................................................. 28

ELECTRICITY CONSUMPTION TABLE – 4 .................................................................................................... 29

WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTICITY

CONSUMPTION – TABLE 5 ........................................................................................................................... 30

DIAGRAMS – 7,8 ............................................................................................................................................... 31

PROGRESS OF THE WATER METERS EQUIPMENT INSTALLATION BY THE AWS CJSC IN ITS

MAINTENANCE AREA TABLE - 6, DIAGRAM – 9 .......................................................................................... 32

2.2 WATER DISTRIBUTION ........................................................................................................................... 33

DISTRIBUTION DEPARTMENT........................................................................................................................ 34

5. REPAIRS OF DAMAGES, CAPITAL REPAIRS AND REHABILITATION OF SYSTEMS ........................... 34

OPERATION AND MAINTENANCE OF WATER TRANSMISSION AND DISTRIBUTION SYSTEMS

TABLE-7, DIAGRAM 10 .................................................................................................................................... 35

NETWORK ANALYSIS TABLE – 8 ................................................................................................................. 36

NETWORK ANALYSING .................................................................................................................................. 36

DIAGRAMS – 11,12 ........................................................................................................................................... 36

2.3 WASTEWATER .......................................................................................................................................... 37

WASTEWATER DEPARTMENT ...................................................................................................................... 38

6. WASTEWATER COLLECTION SYSTEMS ................................................................................................. 38

QUARTERLY REPORT


3

MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-9 .................................................. 40

D I A G R A M – 13 ............................................................................................................................................ 40

D I A G R A M – 14 ............................................................................................................................................ 40

NETWORK ANALYSIS TABLE -10 ................................................................................................................ 41

DIAGRAMS – 15,16 ........................................................................................................................................... 41

2.4 SPECIAL WORKS ...................................................................................................................................... 42

5. TECHNICAL ............................................................................................................. 45

3.1 TECHNICAL BLOCK ................................................................................................... 46

TECHNICAL INVESTIGATIONS AND DESIGN ............................................................................................... 47

CAPITAL ACTIVITIES IMPLEMENTATION INTERNAL AUDIT ...................................................................... 50

MAPPING OF THE TECHNICAL SYSTEMS .................................................................................................... 54

3.2 MANAGEMENT OF COMPANY’S ASSETS ............................................................... 58

3.3 WATER QUALITY CONTROL ..................................................................................... 61

WATER QUALITY ANALYSIS AT WATER INTAKE POINTS (UNDERGROUND AND SURFACE

SOURCES) TABLE-11 ...................................................................................................................................... 63

ANALYSIS OF WATER TAKEN FROM THE PRESSURE POINT, BEFORE THE DISTRIBUTION

NETWORK TABLE-12 ...................................................................................................................................... 66

WATER QUALITY INVESTIGATION IN THE DISTRIBUTION NETWORK TABLE-13 .................................. 68

POTABLE WATER DISINFECTION CONTROL TABLE-14 ............................................................................ 70

REPORTS ON NATURAL RESOURCE UTILIZATION ...................................................... 73

NATURAL RESOURCES UTILIZATION REPORTS ........................................................................................ 73

NATURAL RESOURCES UTILIZATION AND NATURE PROTECTION FEES, TABLE-16 ........................... 73

3.4 COMPANY’S SERVICES ......................................................................................... 74

PROCUREMENT WITHIN AWSC BUDGET TABLE – 17 .............................................................................. 75

4. QUALITY, SAFETY & ENVIRONMENT ......................................................................... 77

REPORT ON THE ACTIVITIES IMPLEMENTED BY THE QUALITY, SAFETY AND

ENVIRONMENT DEPARTMENT IN THE IV QUARTER OF 2011 ..................................... 78

5.ADMINISTRATION .......................................................................................................... 84

5.1 FINANCE & ACCOUNT ............................................................................................... 85

SUBSIDY TABLE-18 ......................................................................................................................................... 86

INFORMATION CONCERNING INCOMES AND EXPENSES OF AWS CJSC IN III QUARTER, 2011

TABLE-19 .......................................................................................................................................................... 87

CAHS FLOW– DIAGRAM 17 .......................................................................................................................... 88

QUARTERLY REPORT


4

5.2 HUMAN RESOURCES ................................................................................................ 89

NUMBER OF EMPLOYEES DIAGRAM 18 ...................................................................................................... 92

LABOR TURNOVER DIAGRAM 19 ................................................................................................................ 92

5.3 TRAINING & DEVELOPMENT .................................................................................. 93

TRAINING AND DEVELOPMENT DEPARTMENT .......................................................................................... 94

LIST OF TRAININGS DURING SECOND QUARTER 2011 TABLE-20 ......................................................... 95

5.4 LEGAL & INSURANCE ............................................................................................... 96

6. PROJECTS ..................................................................................................................... 98

6. 1 W B ............................................................................................................................. 99

PHYSICAL IMPLEMENTATION OF WORKS, TABLE 17 ............................................................................. 100

SEE ALSO ATTACHED TABLE-18 ................................................................................................................ 101

6.2 A D B ......................................................................................................................... 102

PHYSICAL IMPLEMENTATION OF WORKS TABLE-19 ........................................................................... 103

LIST OF EXTENDED CONTRACTS TABLE 21 ............................................................................................. 105

TABLE 22 LIST OF FINALIZED CONTRACTS ........................................................................................ 106

TABLE-23 ........................................................................................................................................................ 107

6.3 E B R D ...................................................................................................................... 109

7. PUBLIC RELATIONS ................................................................................................... 113

CUSTOMER SERVICE CENTER CALLS FOR THE IV QUARTER TABLE-28 ........................................... 117

SURVEYS ........................................................................................................................................................ 118

8. INDICATORS ................................................................................................................ 121

INDICATORS RECAPITULATION – TABLE 30 (INDICATORS 1-25) ......................................................... 122

QUARTERLY REPORT


5

1. COMMERCIAL

QUARTERLY REPORT


6

QUARTERLY ACTIVITIES

G e n e r a l

During the IV quarter of 2011 positive improvements were registered for all the indicators.

Commercial Department, together with the employees

of PR Department continues questioning of Customers

without payment for one year. The reason is to find

out the reasons of nonpayment. During the IV quarter

questioning was implemented in Abovyan, Masis and

Byureghavan towns. In these towns the results are

obvious.

Similar questionings were implemented also in other

towns.

Survey in Masis town

Daily random visits of the supervision group are ongoing. During the IV quarter 654 different

violations were detected and acts for 16.8 mln. AMD were prepared.

Supervision group has implemented visits at the evening hours also to the Customers without

any consumption (closed door), as in some apartments there is nobody during working hours.

The reason was to see whether there is any light in the apartments in the evenings. The visits

were implemented to Ashtarak and Hrazdan. It should be mentioned that the results are

obvious. About 30% of the visited apartments are open door. though due to some reasons they

were not registered. Considering this fact special attention is given to the Customers without

service.

The Company continues provision of information to the Customers through individual

envelopes. The analysis show that some of the Customers have no idea about their debts. The

reason is low level of Custoemr awareness. This is a one step towards improvement of

customer service and clarification of the relationship with the Customers.

QUARTERLY REPORT


7

Water meter installation

During the IV quarter of 2011 4142 water meters were installed, including the replaced water

meters.

The process of replacement of old water meters with new high quality ones is very important.

We have problems with this issue, as the water meters were bought adn installed by the

Customers, so often we face broblems connected with obtaining of new water meters.

In those residencies, where some projects are implemented (water main replacement,

improvement of internal network, water metering unit installation, ect.) first of all problems

with water meters (out of limit of use, water meters operating with problems) are regulted.

About 30000 private houses customers, supplied by the Company, have water meters installed

outside of the territory of the Customer, in special water meter chambers.

Billing

We have considerable increase also in the sphere of billing. As billing is build on the basis of

water meters reading, than average consumption of water per month by one Customer

according to water meter reading can be considered as an important indicator.

QUARTERLY REPORT


8

Despite of the fact that comparing with the last year the indicators have imcreased, anyway the

problem is not solved, particularly connected with the Customers of the multi-storey buildings.

Big influence have those water meters where human interference factor cannot be avoided (use

of magnet, etc.).

This problem can be solved anly by means of replacing them with high quality (“C” class)

water meters, which will avoid interference. Moreover, consumption by those C class water

meters starts registering under 5l/h flow (in case of the present water meters, under low flow no

reading is registered).

Correspondingly, resident-customers billing has increased

Comparing with the IV quarter of the last year, increase is about 14.0 mln. AMD (or 2%),

anyway, here we still a lot of job to do, as we still are away from our objective.

QUARTERLY REPORT


9

Payments

Total amount of the payments is the direct comparative figure of billing. Together with the

increase of billing, payment has also increased, of caurse there are payments for the old debts.

Comparing with the same period of the last year the picture is as follows:

Against the customers who do not pay for their service some legal sanctions are applied,

namely court proceeding or disconnection of water.

Also see below

Diagrams 1-4

QUARTERLY REPORT


10

DIAGRAM 1

DIAGRAM 2

QUARTERLY REPORT


11

DIAGRAM 3

DIAGRAM 4

QUARTERLY REPORT


12

2. OPERATION & MAINTENANCE

QUARTERLY REPORT


13

2.1 WATER PRODUCTION

QUARTERLY REPORT


14

PRODUCTION DEPARTMENT

1.PRODUCED WATER QUANTITY AND POTABLE WATER LOSSES

In the IV quarter of 2011 the quantity of produced water was 39 063.4 thousand m3 (by

gravity – 24 979 thousand m3, mechanical – 14 084 thousand m3). In the IV quarter potable

water calculated loss was equal to 84.1%:

In the result of tight cooperation of “Jrar” production units, operating in the Branches of the

Company, with the Production division water supply facilities, equipment planned and

orating activities are continuously productive.

Operational control center was created inside the Division, which gave a possibility to control

and manage online water volumes, produced through water supply systems, as well as water

level in the DRRs and consumption.

Operational control centre

QUARTERLY REPORT


15

WATER PRODUCTION & LOSSES TABLE-1, DIAGRAM-5

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED

/thousand m3/ UN-ACCOUTED FOR WATER

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

October November December IV Quarter

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

NORTH-WEST REGION

1 Ab

ov

ya

n A

bo

vy

an

Makravan - 4 p/s 486,0 542,0 586,0 1614,0

130,0 125,3 115,8 371,1 483,5 78,8 470,7 79,0 667,0 85,2 1621,1 81,4 Bujakan s. 16,0 15,0 16,0 47,0

Aramus b-h 72,0 0,0 142,8 214,8

Akunq p/s 39,4 39,0 38,0 116,4

Total 613,4 596,0 782,8 1992,2 130,0 125,3 115,8 371,1 483,5 78,8 470,7 79,0 667,0 85,2 1621,1 81,4

Byuregavan Nurnus s. 85,0 82,0 77,0 244,0 30,1 29,5 27,5 87,1 54,9 64,6 52,5 64,0 49,6 64,4 156,9 64,3

Total 85,0 82,0 77,0 244,0 30,1 29,5 27,5 87,1 54,9 64,6 52,5 64,0 49,6 64,4 156,9 64,3

Total 698,4 678,0 859,8 2236,2 160,1 154,8 143,3 458,2 538,4 77,1 523,2 77,2 716,5 83,3 1778,0 79,5

2

Ch

are

nca

va

n

Ch

aren

cava

n

Solak p/s 25,4 27,0 23,6 76,0 83,9 90,3 80,9 255,1 421,0 83,4 410,6 82,0 404,4 83,3 1236,0 82,9

Alapars s. 138,3 128,8 114,3 381,4

Makravan-4 - Abovyan

main 306,0 308,0 311,0 925,0

Gyumush s. 29,5 29,5 28,5 87,5

Fantan b-h 5,8 7,6 7,9 21,3

Total 505,0 500,9 485,3 1491,2 83,9 90,3 80,9 255,1 421,1 83,4 410,6 82,0 404,4 83,3 1236,1 82,9

3

Hra

zda

n

Tsa

gh

ka

dzo

r

Makravan-2 p/s 57,7 64,2 82,1 204,0

19,7 18,3 18,1 56,0 57,5 74,5 62,4 77,4 80,5 81,7 200,5 78,2 Tegenis s. 16,0 13,0 13,0 42,0

Ulashik WCS 3,5 3,5 3,5 10,5

QUARTERLY REPORT


16

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Total 77,2 80,7 98,6 256,5 19,7 18,3 18,1 56,0 57,5 74,5 62,4 77,4 80,5 81,7 200,5 78,2

Hra

zda

n

Makravan-4 - Abovyan

main 187,0 155,0 130,0 472,0

78,4 79,8 78,1 236,3 1090,3 93,3 1073,9 93,1 1028,4 92,9 3192,5 93,1 Makravan 2 p/s 624,2 731,7 603,2 1959,1

Makravan 3 p/s 357,5 267,0 373,3 997,7

Total 1168,7 1153,7 1106,5 3428,8 78,4 79,8 78,1 236,3 1090,3 93,3 1073,9 93,1 1028,4 92,9 3192,5 93,1

Total 1353,9 1375,1 1286,1 4015,1 126,0 125,4 110,4 361,8 1228,0 90,7 1249,7 90,9 1175,7 91,4 3653,3 91,0

4 Dil

ija

n

Dil

ija

n

Golovino WCS 63,0 65,0 63,0 191,0

39,6 40,5 37,1 117,2 132,4 77,0 125,5 75,6 121,9 76,6 379,8 76,4

Florovi Balka WCS 58,0 52,0 47,0 157,0

Bldan WCS 48,0 46,0 46,0 140,0

Shamakhyan s. 2,0 2,0 2,0 6,0

Jiliut Tala s. 1,0 1,0 1,0 3,0

Total 172,0 166,0 159,0 497,0 39,6 40,5 37,1 117,2 132,4 77,0 125,5 75,6 121,9 76,6 379,8 76,4

5

Ijev

an

Ijevan

Qarqarut s. 35,0 33,4 30,5 98,9

41,3 40,3 41,4 123,1 104,9 71,7 94,0 70,0 82,3 66,5 281,1 69,6

Spitak dzur s. 28,9 26,3 25,4 80,6

Getahovit s. 28,9 28,8 23,6 81,3

Anapat s. 18,7 15,6 15,6 49,9

Khozmarag s. 16,4 13,1 12,6 42,1

Getapnya p/s 5,1 5,4 4,9 15,4

Jri dzor s. 7,8 6,5 6,6 20,9

QUARTERLY REPORT


17

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Gmbet s. 5,4 5,2 4,5 15,1

Azatamut s. 0,0 0,0 0,0 0,0

Total 146,2 134,3 123,7 404,2 41,3 40,3 41,4 123,1 104,9 71,7 94,0 70,0 82,3 66,5 281,1 69,6

Berd Berd WTP 58,1 60,0 59,0 177,1

17,4 17,6 17,2 52,2 44,7 72,0 45,4 72,0 44,8 72,2 134,9 72,1

Sharapey s. 4,0 3,0 3,0 10,0

Total 62,1 63,0 62,0 187,1 17,4 17,6 17,2 52,2 44,7 72,0 45,4 72,0 44,8 72,2 134,9 72,1

Total 208,3 197,3 185,7 591,3 58,7 57,9 58,6 175,3 149,6 71,8 139,4 70,6 127,1 68,4 416,0 70,4

6

Ala

ver

di

No

yem

ber

ya

n

Berdavan b-h 77,9 78,3 78,1 234,3

13,9 11,5 12,6 38,0 67,4 83,0 69,8 85,9 67,9 84,3 205,2 84,4

Ayrumi p/s 0,0 0,0 0,0 0,0

Lori Berd-Noyemberyan

s. 0,0 0,0 0,0 0,0

Srocahanq s. 2,4 2,0 1,5 5,9

Gij sari s. 0,0 0,0 0,0 0,0

Spitakashen s. 0,5 0,5 0,5 1,5

Varar agbyur s. 0,5 0,5 0,5 1,5

Total 81,3 81,3 80,6 243,2 13,9 11,5 12,6 38,0 67,4 83,0 69,8 85,9 67,9 84,3 205,2 84,4

Alaverdi

Lori berd s, 360,0 330,0 355,0 1045,0

59,5 56,6 56,6 172,6 391,1 86,8 355,4 86,3 368,9 86,7 1115,4 86,6

Agarak s. 90,5 82,0 70,5 243,0

Total 450,5 412,0 425,5 1288,0 59,5 56,6 56,6 172,6 391,1 86,8 355,4 86,3 368,9 86,7 1115,4 86,6

Total 531,8 493,3 506,1 1531,2 73,3 68,1 69,2 210,6 458,5 86,2 425,3 86,2 436,9 86,3 1320,6 86,2

7

Ste

pa

na

va

n

Sp

ita

k

Chakhkali s. 57,0 56,0 54,0 167,0

36,1 34,8 34,9 105,7 136,8 79,1 132,8 79,3 127,1 78,5 396,7 79,0

Jrashen b-h 56,0 54,0 53,0 163,0

Nalband b-h 48,0 47,0 46,0 141,0

Ghazanchi s, 6,9 6,0 6,0 18,9

QUARTERLY REPORT


18

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Spitak b-h 4,9 4,6 3,0 12,5

Total 172,8 167,6 162,0 502,4 36,1 34,8 34,9 105,7 136,8 79,1 132,8 79,3 127,1 78,5 396,7 79,0

Stepanavan

Gyulidar s, 5,0 5,0 5,0 15,0

45,4 43,1 42,4 130,9 266,1 85,4 255,8 85,6 251,3 85,6 773,2 85,5 Getavan p/s 178,5 166,9 188,7 534,1

Novoseltsovo s, 128,0 127,0 100,0 355,0

Total 311,5 298,9 293,7 904,1 45,4 43,1 42,4 130,9 266,1 85,4 255,8 85,6 251,3 85,6 773,2 85,5

Tashir

Novoseltsovo p/s 31,0 30,0 36,2 97,2

31,6 30,7 32,5 94,7 47,6 60,2 46,0 60,0 45,2 58,1 138,8 59,4 Sevaberd s. 21,4 20,7 18,2 60,3

Katnakhbyur s. 26,8 25,9 23,3 76,0

Total 79,2 76,6 77,7 233,5 31,6 30,7 32,5 94,7 47,6 60,2 46,0 60,0 45,2 58,1 138,8 59,4

Total 563,5 543,1 533,4 1640,0 113,0 108,5 109,8 331,3 450,5 79,9 434,6 80,0 423,6 79,4 1308,7 79,8

MAIN TOTAL 3886,2 3793,8 3931,3 11611,2 617,4 602,0 586,9 1806,3 3268,8 84,1 3191,7 84,1 3344,4 85,1 9804,9 84,4

CENTER-WEST REGION

1 Ma

sis

Masis c. Araratyan 1,2 p/s 336,1 345,5 302,8 984,4 62,5 63,0 51,4 176,9 273,6 81,4 282,5 81,8 251,4 83,0 807,5 82,0

Total 336,1 345,5 302,8 984,4 62,5 63,0 51,4 176,9 273,6 81,4 282,5 81,8 251,4 83,0 807,5 82,0

Masis v.

Araratyan 1,2 p/s 353,9 282,7 398,7 1035,3

52,7 50,3 50,3 153,3 357,3 87,1 298,7 85,6 439,9 89,7 1095,8 87,7

Yerevan Djur 56,1 66,3 91,5 213,8

Total 410,0 349,0 490,2 1249,1 52,7 50,3 50,3 153,3 357,3 87,1 298,7 85,6 439,9 89,7 1095,8 87,7

Total 746,1 694,5 793,0 2233,5 115,2 113,3 101,7 330,2 630,9 84,6 581,2 83,7 691,3 87,2 1903,4 85,2

2

Ech

mia

d

zin

Ech

mia

d

zin

Ghazaravani b-h 126,4 114,9 105,9 347,2 211,6 219,7 193,9 625,1 1281,2 85,8 1273,7 85,3 1213,8 86,2 3768,7 85,8

QUARTERLY REPORT


19

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Bazmagbyur b-h 0,0 0,0 0,0 0,0

Bazmagbyur 3 s. 1320,0 1330,0 1250,0 3900,0

Ghazaravani s.

Artameti p/s 5,6 4,1 4,9 14,7

Kozdasheni p/s 40,8 44,3 46,9 132,0

Total 1492,8 1493,3 1407,7 4393,9 211,6 219,7 193,9 625,1 1281,2 85,8 1273,7 85,3 1213,8 86,2 3768,7 85,8

3 Art

ash

at

Arta

sha

t

Artashati b-h 16,6 0,0 0,0 16,6

212,1 191,6 195,6 599,4 804,5 79,1 828,4 81,2 814,4 80,6 2447,3 80,3

Garni s. 1000,0 1020,0 1010,0 3030,0

Total 1016,6 1020,0 1010,0 3046,6 212,1 191,6 195,6 599,4 804,5 79,1 828,4 81,2 814,4 80,6 2447,3 80,3

4

Ved

i

Vedi Garni s. 240,8 248,0 290,0 778,8

150,6 138,1 129,2 417,8 225,2 59,9 242,0 63,7 270,8 67,7 738,0 63,8

Jermanis s. 135,0 132,0 110,0 377,0

Total 375,8 380,0 400,0 1155,8 150,6 138,1 129,2 417,8 225,2 59,9 242,0 63,7 270,8 67,7 738,0 63,8

Ararat Garni s. 158,2 155,0 140,0 453,2 45,4 43,6 41,1 130,1 112,8 71,3 111,4 71,9 98,9 70,6 323,1 71,3

Total 158,2 155,0 140,0 453,2 45,4 43,6 41,1 130,1 112,8 71,3 111,4 71,9 98,9 70,6 323,1 71,3

Total 440,0 452,8 518,0 1410,8 208,7 217,9 198,1 624,7 231,3 52,6 234,9 51,9 319,9 61,8 786,1 55,7

5

Art

ik

Artik

Artik reservoir 107,1 103,7 107,6 318,5

50,9 49,4 48,8 149,1 565,9 91,8 661,5 93,1 712,1 93,6 1939,4 92,9 Mantash s. 215,0 208,0 198,0 621,0

Mantash reservoir 294,6 399,2 455,3 1149,1

Total 616,8 710,8 760,9 2088,5 50,9 49,4 48,8 149,1 565,9 91,8 661,5 93,1 712,1 93,6 1939,4 92,9

Talin

Zovasar s.

33,5 38,2 39,2 110,9 37,6 34,4 32,7 104,7 41,8 52,7 43,6 55,9 43,8 57,3 129,2 55,2

Jinj Akner s.

QUARTERLY REPORT


20

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Kentagbyur s., N 809 s. 45,9 39,8 37,3 123,0

Total 79,4 78,0 76,5 233,9 37,6 34,4 32,7 104,7 41,8 52,7 43,6 55,9 43,8 57,3 129,2 55,2

Ash

ots

k

Dagdzutner s. 27,5 26,5 29,7 83,7

16,6 16,9 17,2 50,7 53,7 76,4 53,0 75,8 59,8 77,7 166,5 76,6

Sari s. 10,4 9,9 9,7 30,0

Ghazanchi s. 16,8 16,4 20,4 53,6

Lusagbyur s. 5,9 7,7 5,9 19,5

Zuygaghbyur s. 0,0 0,0 0,0 0,0

Gharakhachi s. 5,5 5,3 4,9 15,7

Dzragacneri s. 0,0 0,0 0,0 0,0

Bavra b-h 4,2 4,1 6,4 14,7

Total 70,3 69,9 77,0 217,2 16,6 16,9 17,2 50,7 53,7 76,4 53,0 75,8 59,8 77,7 166,5 76,6

Total 766,5 858,7 914,5 2539,7 105,1 100,7 98,7 304,5 661,4 86,3 758,0 88,3 815,7 89,2 2235,2 88,0

6

Ash

tara

k

Ash

tara

k

Karbi b-h 127,8 111,2 115,6 354,7

116,1 119,1 106,8 342,1 926,8 88,9 1123,2 90,4 989,7 90,3 3039,7 89,9

Artak p/s 64,0 12,5 0,0 76,5

Artashavan s. 107,5 487,8 413,3 1008,6

Sagmusavan s. 220,0 135,0 125,0 480,0

Wosketas s. 10,5 10,5 10,5 31,5

Bazmagbyur b-h 0,0 0,0 0,0 0,0

Kazaravan b-h 3,1 5,3 2,2 10,6

QUARTERLY REPORT


21

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Bazmagbyur-3 s.

510,0 480,0 430,0 1420,0

Kazaravan s

Total 1042,9 1242,3 1096,6 3381,8 116,1 119,1 106,8 342,1 926,8 88,9 1123,2 90,4 989,7 90,3 3039,7 89,9

Ap

ara

n

Ortachit s.

22,0 22,0 22,0 66,0

17,9 18,4 17,8 54,0 64,5 78,3 67,7 78,7 74,2 80,7 206,4 79,3

Geghagzor s.

Eznak p/s 60,4 64,0 69,9 194,4

Total 82,4 86,0 91,9 260,4 17,9 18,4 17,8 54,0 64,5 78,3 67,7 78,7 74,2 80,7 206,4 79,3

Total 1125,3 1328,3 1188,5 3642,1 134,0 137,5 124,6 396,0 991,3 88,1 1190,8 89,7 1063,9 89,5 3246,1 89,1

MAIN TOTAL 5681,3 5929,8 5853,7 17464,8 974,0 944,4 884,8 2803,2 4707,3 82,9 4985,4 84,1 4968,8 84,9 14661,6 83,95

SOUTH REGION

1

Eg

heg

na

dzo

r

Eghegnadzor

Sarnagbyur s. 24,8 23,8 23,1 71,7 8,8 9,0 7,5 25,2 16,0 64,5 14,9 62,4 15,6 67,7 46,5 64,8

Qarasun s. 44,2 43,2 42,2 129,6 9,5 9,8 8,2 27,5 34,7 78,5 33,4 77,3 34,0 80,6 102,1 78,8

Vostan s. 66,0 64,0 52,7 182,7 13,2 13,6 11,8 38,6 52,8 80,0 50,4 78,8 40,9 77,6 144,1 78,9

Total 135,0 131,0 118,0 384,0 31,5 32,4 27,5 91,3 103,5 76,7 98,7 75,3 90,5 76,7 292,7 76,2

Vayk Malishka s. 0,0 0,0 17,1 17,1

29,6 24,7 20,8 24,7 130,4 81,5 125,3 83,5 106,3 83,6 362,0 82,8

Bazmagbyur s. 160,0 150,0 110,0 420,0

Total 160,0 150,0 127,1 437,1 29,6 24,7 20,8 75,1 130,4 81,5 125,3 83,5 106,3 83,6 362,0 82,8

Jermuk Jrasar s. 63,2 59,5 40,1 162,8 21,1 19,4 12,9 53,4 42,1 66,6 40,1 67,4 27,2 67,8 109,4 67,2

Total 63,2 59,5 40,1 162,8 21,1 19,4 12,9 53,4 42,1 66,6 40,1 67,4 27,2 67,8 109,4 67,2

Total 358,2 340,5 285,2 983,9 82,2 76,5 61,2 219,8 276,0 77,1 264,0 77,5 224,0 78,6 764,1 77,7

QUARTERLY REPORT


22

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

2 Sis

ya

n

Sis

ya

n Shaqe s. 130,9 138,9 110,8 380,6 48,9 56,1 44,7 149,7 82,0 62,6 82,8 59,6 66,1 59,7 230,9 60,7

Mukhutyan s. 43,0 43,0 42,7 128,7 3,9 3,8 2,9 10,6 39,1 90,9 39,2 91,2 39,8 93,2 118,1 91,8

Zor - zor s. 15,1 15,1 14,5 44,7 0,9 0,8 0,8 2,5 14,2 94,0 14,3 94,7 13,7 94,5 42,2 94,4

Total 189,0 197,0 168,0 554,0 53,7 60,7 48,4 162,8 135,3 71,6 136,3 69,2 119,6 71,2 391,2 70,6

3 Go

ris

Go

ris Akner s. 116,4 105,6 99,3 321,3 30,1 25,6 26,1 81,8 86,3 74,1 80,0 75,8 73,2 73,7 239,5 74,5

Mukhutyan s. 284,6 246,4 236,7 767,7 43,8 38,8 39,3 121,9 240,8 84,6 207,7 84,3 197,4 83,4 645,9 84,1

Total 401,0 352,0 336,0 1089,0 73,9 64,4 65,4 203,7 327,1 81,6 287,7 81,7 270,6 80,5 885,4 81,3

4 Ka

pa

n

Ka

pa

n

Geghi s, 24,8 23,6 24,7 73,1 8,7 9,1 8,0 25,8 16,1 65,0 14,5 61,4 16,7 67,6 47,3 64,7

Surin kap Jrakhor s. 48,0 45,8 35,0 128,8 8,4 8,5 7,5 24,4 39,6 82,5 37,3 81,4 27,5 78,6 104,4 81,1

Geghi WCS 740,7 759,7 680,5 2180,9 79,1 80,2 71,5 230,8 661,6 89,3 679,5 89,4 609,0 89,5 1950,1 89,4

Chanakhchi WCS 133,2 118,3 113,4 364,9 21,7 21,9 19,6 63,2 111,5 83,7 96,4 81,5 93,8 82,7 301,7 82,7

Vachagan WCS 5,0 6,0 7,1 18,1 4,1 4,1 3,7 11,9 0,9 18 1,9 32,2 3,4 47,9 6,2 34,4

Total 951,7 953,4 860,7 2765,8 122,0 123,8 110,3 356,1 829,7 87,2 829,6 87,0 750,4 87,2 2409,8 87,1

Mg

hri

Agarak WCS 115,0 108,4 100,0 323,4 54,8 47,6 44,3 146,7 60,2 52,3 60,8 56,1 55,7 55,7 176,7 54,6

Setenc s. 16,0 10,7 10,5 37,2 3,6 1,2 1,1 5,9 12,4 77,5 9,5 88,8 9,4 89,5 31,3 84,1

Megri WCS 87,0 70,0 60,0 217,0 13,1 9,8 9,5 32,4 73,9 84,9 60,2 86,0 50,5 84,2 184,6 85,1

Total 218,0 189,1 170,5 577,6 71,5 58,6 54,9 185,0 146,5 67,2 130,5 69,0 115,6 67,8 392,6 68,0

Total 1169,7 1142,5 1031,2 3343,4 193,5 182,3 165,2 541,1 976,2 83,5 960,2 84,0 866,0 84,0 2802,4 83,8

5

Sev

an

Sev

an

Dzknget s. 0,0 0,0 0,0 0,0

46,5 44,6 39,9 131,0 298,0 86,5 321,5 87,8 356,6 89,9 976,1 88,2 Hatsarat p/s 74,0 84,0 126,5 284,5

Lchashen b-h 270,5 282,1 270,0 822,6

Total 344,5 366,1 396,5 1107,1 46,5 44,6 39,9 131,0 298,0 86,5 321,5 87,8 356,6 89,9 976,1 88,2

Chambarak Kushchinski s. 10,0 10,0 10,0 30,0 3,9 4,3 4,5 12,6 14,1 78,5 13,7 76,3 13,5 75,2 41,4 76,7

QUARTERLY REPORT


23

N

SE

CT

OR

S

SU

BS

EC

TO

RS

Name of Source

(pumping station)

WATER PRODUCTION

/thousand m3/

WATER DELIVERED


Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt

Oct

ob

er

No

vem

ber

Dec

emb

er

IVq

ua

rt


thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water

losses

%

thous

m3

water losses

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Taqa s. 8,0 8,0 8,0 24,0

Total 18,0 18,0 18,0 54,0 3,9 4,3 4,5 12,6 14,1 78,5 13,7 76,3 13,5 75,2 41,4 76,7

Total 362,5 384,1 414,5 1161,1 50,4 48,9 44,4 143,6 312,2 86,1 335,3 87,3 370,1 89,3 1017,5 87,6

6 Ga

va

r

Vartenis

Akunq s. 66,6 58,6 50,0 175,2

29,1 26,3 22,2 77,5 200,0 87,3 181,0 87,3 149,5 87,1 530,5 87,2

St. Vardan s. 29,5 28,5 20,4 78,4

Akner s. 67,2 60,2 51,0 178,4

Shat Jreq s. 65,7 60,0 50,3 176,0

Total 229,0 207,3 171,7 608,0 29,1 26,3 22,2 77,5 200,0 87,3 181,0 87,3 149,5 87,1 530,5 87,2

Martuni Tsakqari s. 105,0 95,0 81,0 281,0

18,2 16,5 14,4 49,1 97,4 84,3 89,1 84,4 77,2 84,3 263,7 84,3

Hopoy var s. 10,6 10,6 10,6 31,8

Total 115,6 105,6 91,6 312,8 18,2 16,5 14,4 49,1 97,4 84,3 89,1 84,4 77,2 84,3 263,7 84,3

Ga

va

r

Kaleri p/s 534,3 517,7 495,2 1547,2

68,1 67,6 69,2 204,9 597,1 89,8 583,2 89,6 550,0 88,8 1730,3 89,4

Hatsarat p/s

Sarukhan p/s 84,1 76,2 80,8 241,1

Gandzak b-h 46,8 56,9 43,2 146,9

Total 665,2 650,8 619,2 1935,2 68,1 67,6 69,2 204,9 597,1 89,8 583,2 89,6 550,0 88,8 1730,3 89,4

Total 1009,8 963,7 882,5 2856,0 115,4 110,43 105,80 331,58 894,4 88,6 853,3 88,5 776,7 88,0 2524,4 88,4

MAIN TOTAL 3490,2 3379,8 3117,4 9987,4 569,0 543,1 490,4 1602,5 2921,2 83,7 2836,7 83,9 2627,0 84,3 8384,9 84,0

GRAND TOTAL 13057,7 13103,4 12902,3 39063,4 2160,3 2089,5 1962,1 6211,9 10897,4 83,5 11013,9 84,1 10940,3 84,8 32851,5 84,1

Notification` - water supply system with installed operating bulk flow meter

“Shake” source is a water supply system where a functioning bulk water meter is installed

QUARTERLY REPORT


24

2. POTABLE WATER DISINFECTION

During the IV Quarter of 2011 in the W&W systems 26763 kg of liquid chlorine and 3702 kg of HC

tablets were used for disinfection.

During the IV Quarter “Nairit Factory” CJSC did not supply chlorine to the Company. Procurement

and supply of liquid chlorine was implemented on contractual basis through other supply company.

During the quarter by the own means 5pcs. of damaged Alldos chlorination equipment were repaired.

Water supply systems are supplied with required quantity of liquid chlorine and HC reserves, in the

result of which disinfection of potable water will continue with its natural process.

QUARTERLY USE OF DISINFECTION MATERIALS TABLE – 2

N SECTORS AND

SUBSECTORS

BALANCE in the

beginning of

reporting quarter

RECEIVED UTILIZED BALANCE of the

end of reporting quarter

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

1 2 3 4 5 6 7 8 9 10

NORTH-WEST

1 Abovyan 668 40 2874 80 2973 115 569 5

2 Bjureghavan 38 0 104 40 109 9 33 31

3 Hrazdan 462 30 2180 80 2258 30 384 80

4 Tsaghkadzor 0 30 0 40 0 70 0 0

5 Charentsavan 0 85 404 0 268 30 136 55

6 Ijevan 53 7 260 360 149 242 164 125

7 Berd 55 40 156 40 159 80 52 0

8 Dilijan 32 32 868 80 706 78 194 34

9 Noyemberyan 0 20 0 120 0 130 0 10

10 Alaverdi 314 60 1488 0 1323 0 479 60

11 Stepanavan 14 4 260 80 218 66 56 18

I Quarter II Quarter III Quarter October November December IV Quarter

Delivered through pumps 13282 12847,2 15331 4720,5 4556,4 4807,1 14084

Gravity 24814,4 26194,9 28442 8337,2 8547 8095,2 24979,4

Total 38096,4 39042,1 43733 13057,7 13103,4 12902,3 39063,4

05000

100001500020000250003000035000400004500050000

W A T E R P R O D U C T I O N

QUARTERLY REPORT


25

N SECTORS AND

SUBSECTORS

BALANCE in the

beginning of

reporting quarter

RECEIVED UTILIZED BALANCE of the

end of reporting quarter

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

CHLORINE

GAS

(kg)

CHLORINE

PILLS

(kg)

1 2 3 4 5 6 7 8 9 10

12 Spitak 0 15 104 200 98 140 6 75

13 Tashir 0 40 468 80 401 105 67 15

TOTAL 1636 403 9166 1200 8662 1095 2140 508

CENTER-WEST

1 Artashat 531 66 3888 0 3639 62 660 4

2 Echmiatsin 680 20 3034 80 2737 100 977 0

3 Masis 44 40 2096 320 1936 265 204 95

4 Vedi 24 35 184 0 170 35 38 0

5 Ararat 0 0 0 80 0 72 0 8

6 Ashtarak 0 10 1672 120 1228 130 444 0

7 Aparan 22 0 186 240 153 178 55 62

8 Artik 728 14 776 40 1168 42 336 12

9 Talin 66 28 176 120 177 81 65 67

10 Ashotsk 0 0 0 360 0 280 0 80

TOTAL 2095 213 12012 1360 11208 1245 2779 328

SOUTH

1 Egheghnadzor 24 44 156 80 180 124 0 0

2 Vayk 118 0 218 0 181 0 155 0

3 Jermuk 34 25 102 0 72 20 64 5

4 Sisian 12 0 186 47 136 47 62 0

5 Goris 314 0 854 80 848 40 320 40

6 Kapan 885 46 3888 800 3656 630 1117 216

7 Meghri 145 74 416 160 462 177 99 57

8 Sevan 0 45 476 120 372 61 104 104

9 Gavar 404 78 874 40 801 57 477 61

10 Martuni 0 13 52 120 0 67 52 66

11 Vardenis 0 0 228 80 185 66 43 14

12 Chambarak 0 34 0 80 0 73 0 41

TOTAL 1936 359 7450 1607 6893 1362 2493 604

GRAND TOTAL 5667 975 28628 4167 26763 3702 7412 1440

Remark* The information is presented based on operative data.

QUARTERLY REPORT


26

3. ELECTRICITY CONSUMPTION & EXPENSES

Electricity consumption during 12 months of 2011 was 39203 thousand Kvt/h, AMD 953442.6

thousand, which is more than foreseen in the budget for 1303 thousand Kvt/h - AMD 13012

thousand (1.38%), and comparing with the indicator of the same period for year 2010 1258

thousand Kvt/h was spent less (3,1%):

Most part of the expense for this indicator is due to the III – IV Quarters 2011 which is

conditioned by the requirement of investment activities and because of operation of the

following systems: Kosh-Agarak water supply mechanical system pump daily operation

(previously 2 times per week), because of Makravan 2 PS reconstruction activities operation

of Makravan 4 two deep well pumps 24 hours, because of accepting of operation of

Malishka, Derek, Artsvaqar and Tsaghkadzor new water supply mechanical systems.

Pumping units electric equipment service

Deep wells pumping units el. equipment service was impelmented by a professional

company, which resulted in decrease of the numebr of damages.

QUARTERLY REPORT


27

ELECTRICITY CONSUMPTION & EXPENSES DIAGRAM – 6

4. WATER METERS OPERATION AND SERVICE

During the IV Quarter of 2011 with its own means the Company has installed 2mechanical.

Damaged 3 mechanical and 8 el. magnetic facility water meters were repaired.

The process of loggers installation for water meter equipment is ongoing, together with the

experts of a corresponding Company 2 loggers have been installed

Old and useless water meters alienation process are in the process of implementation.

0

500

1000

1500

2000

2500

3000

3500

4000

4500

20 000

40 000

60 000

80 000

100 000

120 000

Ja

nu

ary

Feb

ru

ary

Ma

rch

Ap

ril

Ma

y

Ju

ne

Ju

ly

Au

gu

st

Sep

tem

ber

Octo

ber

No

vem

ber

Decem

ber

10

00

KW

H

10

00

AM

D

Cost 2011 Cost 2010 KWH 2011 KWH 2010

QUARTERLY REPORT


28

ELECTRICITY EXPENSES TABLE - 3

Total

2010

ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL

1000

KWH

1000

KWH

1000

KWH

1000

KWH1000 KWH

1000

KWH

1000

KWH

1000

KWH

1000

KWH

1000

KWH

1000

KWH

1000

KWH

1000

KWH1000 KWH 1000 KWH 1000 KWH

1000

KWH1000 KWH 1000 KWH 1000 KWH 1000 KWH 1000 KWH

1000

KWH

1000

KWH

1000

KWH1000 KWH 1000 KWH

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 22 23 24 25

20 685 1 941 1 826 1 727 1 681 1 738 1 741 1 645 1 607 1 583 1 445 1 537 1 558 1 594 1 773 1 601 1 837 1 608 1 720 1 701 1 698 1 688 1 685 1 886 1 916 20 246 20 487 -0,96 1,19

1 Abovyan 4 319 365 379 330 337 345 387 320 344 320 350 320 373 330 416 332 434 320 416 320 368 330 332 341 452 3 973 4 587 6,20 15,46

2 Bjureghavan 122 11 12 10 11 11 12 10 12 9 10 9 12 9 14 9 13 9 12 10 14 10 12 11 16 118 152 24,09 28,75

3 Hrazdan 9 301 750 785 700 677 705 698 680 720 650 671 650 683 650 830 650 864 680 816 700 677 700 696 750 717 8 265 8 833 -5,04 6,87

4 Tsaghkadzor 1 076 230 136 155 109 145 116 135 78 90 43 70 51 90 1 110 1 110 1 150 107 140 104 225 121 1 650 867 -19,35 -47,42

5 Charaentsavan 2 693 205 198 185 179 195 173 180 169 195 173 180 178 190 217 175 211 175 190 180 187 175 188 205 195 2 240 2 260 -16,05 0,91

6 Ijevan 71 8 7 7 7 7 7 6 6 7 5 6 5 7 5 7 5 6 5 7 5 7 7 7 7 82 72 1,75 -12,03

7 Berd 37 6 4 5 5 4 4 4 3 4 1 4 1 3 1 3 1 3 1 5 1 5 4 6 2 50 27 -28,60 -46,78

8 Nojemberyan 1 468 150 128 136 115 140 130 140 120 140 35 130 95 135 117 135 134 130 120 140 160 130 163 140 163 1 646 1 480 0,82 -10,08

9 Dilijan 277 27 22 23 22 24 22 23 21 24 20 23 17 24 16 24 16 23 16 24 16 22 16 23 16 280 220 -20,53 -21,39

10 Stepanavan 1 148 160 104 155 144 145 146 135 121 135 128 135 136 145 149 145 149 140 135 145 143 144 143 150 156 1 734 1 653 44,03 -4,66

11 Spitak 67 7 5 6 5 6 4 6 4 6 3 6 4 6 5 6 5 6 5 6 5 6 5 6 6 71 56 -16,46 -21,69

12 Tashir 87 18 43 12 64 8 38 4 7 3 4 3 3 3 2 3 3 3 3 12 13 15 10 17 61 101 251 188,13 148,10

13 Alaverdi 19 5 3 3 5 3 4 3 3 1 1 2 1 3 1 3 1 3 0 3 1 4 4 5 4 36 29 49,89 -19,99

10 300 776 708 677 662 712 702 683 731 721 721 683 763 718 892 718 927 678 872 719 877 688 809 766 841 8 538 9 504 -7,72 11,32

1 Artashat 487 15 18 14 15 14 17 14 15 14 15 14 15 14 17 14 16 14 13 15 11 14 8 15 9 171 168 -65,57 -1,95

2 Vedi 26 2 5 2 4 2 3 2 3 2 2 2 2 2 3 2 5 2 4 2 3 2 4 2 4 20 41 56,31 104,29

3 Masis 4 416 335 303 310 297 325 325 315 312 330 302 315 298 335 329 335 355 315 330 335 326 315 296 335 324 3 900 3 797 -14,01 -2,63

5 Ararat 25 1 5 1 4 1 3 1 3 1 2 1 1 1 1 1 1 3 1 4 1 5 12 29 13,39 139,34

6 Echmiatsin 1 657 130 138 105 116 115 112 105 109 115 102 105 101 112 139 112 144 105 132 112 130 112 138 122 128 1 350 1 490 -10,09 10,35

7 Ashtarak 2 862 205 159 175 159 180 169 175 223 185 235 175 287 180 330 180 337 170 333 180 341 170 289 205 297 2 180 3 159 10,35 44,89

8 Aparan 614 64 57 54 45 58 49 55 47 58 47 55 45 58 58 58 56 55 45 58 46 57 49 62 51 692 596 -2,89 -13,90

9 Talin 27 3 4 2 3 2 4 2 3 2 1 2 1 2 0 2 1 2 1 2 1 2 5 3 6 24 28 5,25 16,90

10 Artik 27 4 4 3 4 4 5 3 3 3 2 3 1 3 1 3 1 3 2 3 3 4 4 4 4 40 34 28,74 -14,10

11 Ashotsk 159 18 16 11 15 12 16 12 13 12 12 12 12 12 14 12 13 12 12 12 12 12 13 17 14 149 163 2,56 9,50

8 900 742 785 690 682 726 739 701 712 713 724 685 695 717 733 717 752 688 704 707 735 695 763 733 781 8515 8805 -1,06 3,41

1 Kapan 98 15 14 9 14 9 12 7 9 7 6 6 4 6 3 6 3 6 5 6 7 12 13 12 15 100 107 9,29 6,61

2 Meghri 94 3 11 2 9 3 8 2 6 3 6 2 5 3 4 3 5 2 3 3 15 2 3 3 12 30 86 -8,19 188,29

3 Goris 26 3 4 2 3 3 2 3 2 3 1 3 1 3 1 3 1 3 1 3 2 2 4 3 4 30 25 -2,90 -15,98

4 Sisian 85 7 10 5 12 5 10 4 8 5 4 4 3 5 3 5 3 4 3 5 7 5 13 6 13 60 91 6,60 50,97

5 Egheghnadzor 9 1 3 1 3 1 1 1 0 1 0 1 1 1 3 1 1 1 1 1 1 1 3 1 4 11 23 148,71 113,52

6 Jermuk 20 2 3 2 3 1 2 1 2 1 2 1 1 1 1 1 1 1 0 1 0 1 0 2 0 18 14 -29,59 -19,24

7 Vayq 18 2 2 2 2 1 3 1 1 1 1 1 0 1 0 1 0 1 0 1 1 1 2 2 1 15 13 -26,30 -11,52

8 Gavar 6 491 540 538 510 475 540 515 525 510 540 532 520 517 541 543 540 556 521 527 530 528 520 533 545 551 6 371 6 324 -2,57 -0,74

9 Sevan 2 030 165 195 155 159 160 182 155 169 150 170 145 162 155 175 155 181 148 162 155 171 148 186 155 176 1 846 2 088 2,86 13,10

10 Martuni 16 2 3 2 3 2 3 1 1 1 1 1 0 1 0 1 1 1 1 2 1 2 3 3 3 18 20 20,54 12,89

11 Vardenis 13 2 2 1 1 1 2 2 2 2 1 2 1 1 1 1 1 1 1 1 1 2 2 2 2 17 15 13,90 -12,0612

Ö³Ùµ³ñ³Ï 0

576 75 56 70 41 40 25 38 23 40 23 38 25 40 40 38 38 40 30 40 30 66 35 76 40 601 407 -29,36 -32,30

35 Adm. Building 576 75 56 70 41 40 25 38 23 40 23 38 25 40 40 38 38 40 30 40 30 66 35 76 40 601 407 -29,36 -32,30

40 461 3 534 3 375 3 164 3 066 3 215 3 207 3 066 3 072 3 057 2 912 2 942 3 041 3 069 3 438 3 074 3 555 3 014 3 325 3 168 3 340 3 136 3 292 3 461 3 578 37 900 39 203 -3,1 3,4

November December

N S E C T O R S

January February September October

Center -West R/B

South R/B

Adm. Building

Total

March April Total 2011 Variation

between of

year 2010

and 2011%

Variation

between total

2011 actual and

budget %

North-West R/B

May June July August

QUARTERLY REPORT


29

ELECTRICITY CONSUMPTION TABLE – 4

BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL ´áõç» ö³ëï ´áõç» ö³ëï ´áõç» ö³ëï BUDGET ACTUAL

1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD Ñ³½. ¹ñ³Ù Ñ³½. ¹ñ³Ù Ñ³½. ¹ñ³Ù Ñ³½. ¹ñ³Ù Ñ³½. ¹ñ³Ù Ñ³½. ¹ñ³Ù 1000 AMD 1000 AMD

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 21 22 23

48 647 45 746 43 227 41 766 43 555 45 291 41 243 39 314 39 727 35 605 38 509 38 274 39 933 42 744 40 092 44 333 40 246 41 515 42 640 41 181 42 272 40 840 47 270 46 047 507 361 502 655 -0,93

1 Abovyan 9 125 9 349 8 250 8 290 8 625 9 724 8 000 8 392 8 000 8 589 8 000 8 269 8 250 9 738 8 300 10 178 8 000 9 758 8 000 8 509 8 250 7 598 8 525 10 617 99 325 109 012 9,752 Bjureghavan 330 333 300 279 330 310 300 295 270 232 270 282 270 349 270 337 270 314 300 374 300 316 330 460 3 540 3 881 9,633 Hrazdan 18 600 19 400 17 360 16 806 17 484 18 734 16 864 17 367 16 120 16 719 16 120 18 759 16 120 20 467 16 120 21 308 16 864 20 114 17 360 16 714 17 360 17 035 18 600 17 204 204 972 220 626 7,644 Tsaghkadzor 5 704 3 338 3 844 2 679 3 596 3 188 3 348 1 931 2 232 940 1 736 39 2 232 29 2 728 37 2 728 30 3 720 2 650 3 472 2 591 5 580 2 944 40 920 20 395 -50,165 Charaentsavan 5 289 5 284 4 773 4 706 5 031 4 652 4 644 4 535 5 031 4 623 4 644 4 659 4 902 5 324 4 515 5 253 4 515 4 813 4 644 4 909 4 515 4 965 5 289 5 118 57 792 58 840 1,816 Ijevan 240 207 210 218 210 202 180 166 210 153 180 147 210 141 210 155 180 149 210 162 210 221 210 222 2 460 2 143 -12,887 Berd 165 125 150 155 120 105 105 85 105 32 105 19 90 25 90 25 90 23 150 39 150 107 180 60 1 500 798 -46,788 Nojemberyan 4 350 3 715 3 944 3 338 4 060 3 625 4 060 3 125 4 060 974 3 770 2 718 3 915 3 062 3 915 3 425 3 770 2 962 4 060 4 121 3 770 4 213 4 060 4 221 47 734 39 500 -17,259 Dilijan 795 660 690 666 705 666 690 636 705 594 675 504 705 480 705 486 675 492 705 468 660 486 690 465 8 400 6 603 -21,39

10 Stepanavan 3 200 2 101 3 100 2 867 2 900 2 909 2 700 2 397 2 700 2 522 2 700 2 687 2 900 2 928 2 900 2 899 2 800 2 640 2 900 2 774 2 880 2 799 3 000 3 068 34 680 32 591 -6,0211 Spitak 210 138 180 147 180 134 165 124 180 101 165 111 180 137 165 152 180 144 165 141 180 157 180 182 2 130 1 668 -21,69

12 Tashir 504 1 001 336 1 453 224 911 112 167 84 92 84 60 84 47 84 60 84 63 336 283 420 241 476 1 357 2 828 5 734 102,7413 Alaverdi 135 95 90 162 90 131 75 95 30 36 60 20 75 18 90 18 90 15 90 36 105 110 150 130 1 080 864 -19,99

20 218 18 160 17 532 17 076 18 473 17 992 17 678 18 618 18 687 18 482 17 678 19 817 18 585 22 776 18 585 23 356 17 553 21 812 18 624 21 993 17 834 20 482 19 923 21 128 221 370 241 691 9,18

1 Artashat 450 522 420 440 420 483 420 415 420 413 420 418 420 475 420 439 420 363 450 300 420 207 450 235 5 130 4 710 -8,19

2 Vedi 56 138 45 106 54 91 45 93 45 50 45 60 45 50 45 80 54 60 54 93 51 99 60 128 599 1 050 75,183 Masis 7 973 7 239 7 378 7 208 7 735 7 831 7 497 7 460 7 854 7 136 7 497 7 140 7 973 7 887 7 973 8 412 7 497 7 827 7 973 7 787 7 497 7 150 7 973 7 862 92 820 90 938 -2,035 Ararat 30 138 30 106 30 91 30 94 30 50 30 54 30 48 30 75 30 49 30 93 30 110 30 128 360 1 036 187,866 Echmiatsin 3 731 3 817 3 014 3 186 3 301 3 056 3 014 2 985 3 301 2 843 3 014 2 835 3 214 3 797 3 214 3 900 3 014 3 604 3 214 3 543 3 214 3 669 3 501 3 416 38 745 40 653 4,92

7 Ashtarak 5 515 4 141 4 708 4 208 4 842 4 476 4 708 5 858 4 977 6 340 4 708 7 766 4 842 8 527 4 842 8 557 4 573 8 340 4 842 8 516 4 573 7 351 5 515 7 342 58 642 81 423 38,85

8 Aparan 1 728 1 445 1 458 1 152 1 566 1 240 1 485 1 160 1 566 1 180 1 485 1 125 1 566 1 519 1 566 1 458 1 485 1 144 1 566 1 174 1 539 1 234 1 674 1 284 18 684 15 115 -19,10

9 Talin 90 118 60 87 60 109 45 79 60 36 45 24 60 12 60 15 45 15 60 38 45 140 90 170 720 842 16,9010 Artik 120 115 90 129 120 139 90 75 90 59 90 44 90 41 90 43 90 54 90 84 120 119 120 131 1 200 1 031 -14,1011 Ashotsk 525 487 330 455 345 476 345 400 345 372 345 352 345 420 345 377 345 356 345 366 345 403 510 431 4 470 4 895 9,50

17 204 17 936 15 933 15 432 16 719 16 722 16 116 16 129 16 361 16 146 15 715 15 525 16 486 16 298 16 483 16 794 15 802 15 784 16 270 16 585 16 006 17 351 16 913 17 882 196 006 198 585 1,32

1 Kapan 450 418 270 392 270 351 195 250 195 179 180 120 180 90 180 100 180 136 180 211 360 386 360 420 3 000 3 054 1,802 Meghri 89 334 59 280 83 233 59 195 83 168 59 140 83 111 83 146 59 77 83 451 59 100 89 360 885 2 595 193,183 Goris 90 121 60 84 75 65 75 53 75 38 75 26 75 23 75 29 75 32 75 58 60 115 90 112 900 756 -15,984 Sisian 210 285 159 331 144 273 132 229 144 113 132 83 144 73 144 78 132 94 144 183 138 360 177 362 1 800 2 465 36,94

5 Egheghnadzor 36 85 30 77 27 23 21 8 24 6 21 25 24 93 21 40 24 31 21 40 24 96 27 125 300 649 116,30

6 Jermuk 63 84 51 81 42 74 36 66 42 46 36 28 42 17 42 17 36 0 42 9 39 0 69 9 540 431 -20,14

7 Vayq 66 56 51 53 36 77 27 33 36 20 27 13 36 5 36 11 27 7 36 21 27 71 45 32 450 398 -11,52

8 Gavar 11 475 11 169 10 838 9 789 11 475 10 616 11 156 10 645 11 475 10 974 11 050 10 744 11 490 11 174 11 490 11 512 11 065 11 040 11 263 10 976 11 050 11 078 11 581 11 474 135 408 131 191 -3,11

9 Sevan 4 620 5 247 4 340 4 237 4 480 4 892 4 340 4 551 4 200 4 552 4 060 4 312 4 340 4 675 4 340 4 826 4 144 4 328 4 340 4 583 4 144 5 004 4 340 4 825 51 688 56 031 8,4010 Martuni 60 87 45 78 51 74 30 65 36 22 30 13 36 13 36 16 30 14 44 27 53 93 68 102 518 604 16,7111 Vardenis 45 51 30 30 36 45 45 35 51 27 45 21 36 24 36 19 30 24 44 26 53 49 68 60 518 411 -20,51

1 985 1 454 1 824 1 068 1 042 651 990 585 1 042 588 990 656 1 042 1 032 990 985 1 042 770 1 042 782 1 720 902 1 981 1 037 15 693 10 510 -33,03

35 Administrative Building 1 985 1 454 1 824 1 068 1 042 651 990 585 1 042 588 990 656 1 042 1 032 990 985 1 042 770 1 042 782 1 720 902 1 981 1 037 15 693 10 510 -33,03

88 053 83 297 78 516 75 341 79 789 80 656 76 028 74 647 75 817 70 820 72 892 74 273 76 046 82 851 76 150 85 468 74 643 79 880 78 577 80 541 77 832 79 574 86 086 86 094 940 430 953 442 1,38

February March July AugustApril Variation between

total 2011 actual

and budget %

Total

South R/B

Administrative Building

October

North-West R/B

November

Center -West R/B

May DecemberSeptember

N S E C T O R S

January Total 2011June

QUARTERLY REPORT October-December 2011

30

WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTICITY CONSUMPTION – Table 5

ELECTRICITY

thousand m3

KWH

WATER

thousand m3

1 2 3 4 5

1 Ashtarak 431,1 2,1 896,6 3 117 1 728

2 Aparan 194,3 0,7 127,1 534 804

3 Artashat 16,6 0,3 4,7 81 288

4 Echmiadzin 504,4 0,5 238,3 794 1 417

5 Gavar 2219,3 0,7 1499,7 5 915 8 617

6 Sevan 822,6 0,5 374,4 1 495 3 183

7 Tashir 97,2 0,7 71,0 198 391

8 Stepanavan 534,1 0,7 399,4 1 532 2 093

9 Noyemberyan 234,3 2,0 478,3 1 463 733

10 Spitak 12,5 0,6 7,2 26 49

11 Abovyan 3803,2 0,3 1052,2 4 263 14 349

12 Charentsavan 382,6 1,1 418,7 1 594 1 493

13 Hrazdan and Tsakhkadzor 3160,8 0,7 2238,6 8 960 12 815

14 Ijevan 15,4 0,9 13,2 52 65

15 Masis 2019,5 0,4 902,3 3 684 7 675

16 Ashotsk 64,2 0,5 29,6 122 272

TOTAL 14517,8 0,6 8752,6 33 833 55 978

N SUBSECTORS

WATER

DELIVERED

THROUGH

PUMPING

thousand m3/I

ELECTRICITY

CONSUMPTION

KWH/m3

ELECTRICITY

CONSUMPTION

KWH/I quarter

CUMULATIVE

during 2011

QUARTERLY REPORT


31

DIAGRAMS – 7,8


Water 13282 12847 15332 4720 4556 4807 14083

El.Energy 8003 7848 9229 2923 2795 3034 8753

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTRICITY CONSUMPTION


El.Energy 0,602544797 0,610881918 0,601943647 0,599148498 0,596138179 0,612382149 0,602890325

0,1

0,2

0,3

0,4

0,5

0,6

0,7

ELECTRICAL CONSUMPTION KWH/m3

QUARTERLY REPORT


32

PROGRESS OF THE WATER METERS EQUIPMENT INSTALLATION BY THE AWS CJSC IN ITS MAINTENANCE AREA

TABLE - 6, DIAGRAM – 9

N SECTORS

NAME

WATER METERS REQUIRED & INSTALLED

Bulk water

meters

In entrance

of apartment

buildings

Individual

apartment of

building

Private houses Budget

organizations

Other

organizations Total Including

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

req

uir

emen

ts

met

ers

inst

all

ed

Inst

all

ed i

n

rep

ort

ing

mo

nth

In

sta

lled

in

rep

ort

ing

qu

art

No

t in

wo

rkin

g

con

dit

ion

number number number number number number number number number number number number number number number number number

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

NORTH WEST

1 Abovyan 1 18 308 34 2 502 20 926 1 988 3 762 7 65 130 679 4 936 25 484 81 351 75

2 Charencavan 0 9 178 18 1 668 8 993 1 037 3 086 11 63 106 366 3 000 12 535 46 234 32

3 Hrazdan 1 10 339 0 3 943 13 026 1 933 3 462 13 88 96 641 6 325 17 227 80 283 40

4 Dilijan 2 9 97 1 1 361 2 180 1 210 2 104 14 48 30 152 2 714 4 494 13 77 31

5 Ijevan 0 14 177 0 1 456 4 238 464 3 652 5 60 18 320 2 120 8 284 30 57 57

6 Stepanavan 1 48 148 34 685 4 035 2 105 8 239 6 102 61 393 3 006 12 851 55 213 83

7 Alaverdi 3 40 246 0 1 356 6 775 2 045 5 876 7 96 28 250 3 685 13 037 48 342 32

Total 8 148 1493 87 12971 60173 10782 30181 63 522 469 2801 25786 93912 353 1557 350

CENTER WEST

1 Artashat 0 78 123 0 524 5 177 6 466 13 692 32 135 98 346 7 243 19 428 213 550 150

2 Vedi 0 28 159 0 668 5 474 4 709 7 752 34 80 91 347 5 661 13 681 25 134 209

3 Echmiadzin 0 85 247 0 324 9 030 7 547 11 973 47 98 56 690 8 221 21 876 120 336 237

4 Masis 14 17 69 0 398 4 026 2 665 7 997 19 69 31 511 3 196 12 620 50 301 102

5 Ashtarak 3 58 209 0 577 4 292 6 540 7 330 40 94 54 387 7 423 12 161 37 339 54

6 Artik 9 63 257 0 1 244 3 712 7 282 5 534 48 115 77 346 8 917 9 770 23 202 59

Total 26 329 1064 0 3735 31711 35209 54278 220 591 407 2627 40661 89536 468 1862 811

SOUTH

1 Goris 0 13 154 0 443 3 126 798 4 133 19 72 47 222 1 461 7 566 16 95 33

2 Eghegnadzor 0 17 124 1 926 5 802 608 3 303 0 102 19 553 1 677 9 778 11 41 49

3 Sisian 1 13 97 0 188 3 820 262 1 927 2 77 8 269 558 6 106 39 55 20

4 Kapan 3 15 339 1 1 152 16 012 1 190 2 623 13 126 110 1 016 2 807 19 793 35 187 34

5 Gavar 11 46 120 28 1 975 2 846 9 798 8 671 59 125 146 370 12 109 12 086 58 250 123

6 Sevan 1 14 134 12 1 226 6 480 444 2 477 14 64 49 427 1 868 9 474 12 95 45

Total 16 118 968 42 5 910 38 086 13 100 23 134 107 566 379 2 857 20 480 64 803 171 723 304

MAIN TOTAL 50 595 3 525 129 22 616 129 970 59 091 107 593 390 1 679 1 255 8 285 86 927 248 251 992 4 142 1 465

Note: 1. The report is prepaed according to the data from the customer database and the branches.

3. Considering that the water to individual customers is supplied through more than one pipeline (feeder), the required quantity of water meters is calculated

based on the number of customers, applying the k-1.2 index.


North-West 839 718 624 775 429 353 1557

Center-West 1357 1257 597 963 431 468 1862

South 436 719 2257 285 267 171 723

0

500

1000

1500

2000

2500

NUMBER OF WATER METER INSTALLED IN REPORTING QUARTER

QUARTERLY REPORT


33

2.2 WATER DISTRIBUTION

QUARTERLY REPORT


34

DISTRIBUTION DEPARTMENT

5. REPAIRS OF DAMAGES, CAPITAL REPAIRS AND REHABILITATION OF SYSTEMS

Continuing water supply inter-communal networks productive operation processes,

Distribution Division during the IV quarter of 2011 the following activities were

implemented: registration of 333 linear and partial repairing, 87 reinforcements, 2213

damages repairing, where 175 cases were implemented on the water mains, 2024 on the

internal networks and 14 reinforcements.

We had meetings in the Sectors of the Company, where issues were discussed connected with

customers’ service complaints and proposal on solution of the problems were proposed. In

some towns measuring pressure in the main and internal networks, zoning activities were

implemented and water supply was improved.

Water outlet on Masis region

325 mm gravity pipeline

Masis town

identification of pressure

During the IV Quarter, through coordinating and controlling RBs water supply schedules,

within the whole service perimeter of the Company average water supply time-period is

15.04 hours

Due to regular visits and inspection of the water mains and distribution networks of the

Company’s RBs and Sectors number of illegal connections has decreased, leaks are detected

and corresponding steps are taken for on time regulation of the problems.

QUARTERLY REPORT


35

OPERATION AND MAINTENANCE OF WATER TRANSMISSION AND DISTRIBUTION SYSTEMS TABLE-7, DIAGRAM 10

NA

ME

OF

RE

GIO

NA

L B

RA

NC

H

NETWORK PARTLY

REPAIRED

NETWORK LINEAR

REPAIRED ARMATURE REPAIRED

WA

TE

R

TR

AN

SM

ISS

ION

AN

D

DIS

TR

IBU

TIO

N

SY

ST

EM

S

INS

PE

CT

ION

ILLEGAL

NUMBER OF BREAK-DOWNS

BR

EA

K-D

OW

NS

N

OT

RE

PA

IRE

D

NUMBER OF LIQUIDATED BREAK-DOWNS

MAIN TOTAL

WA

TE

R

TR

AN

SM

ISS

ON

SY

ST

EM

WA

TE

R

DIS

TR

IBU

TIO

N

SY

ST

EM

AR

MA

TU

RE

TO

TA

L

WATER

TRANSMISSION

SYSTEM

WATER DISTRIBUTION

SYSTEM ARMATURE TOTAL

pc

Ma

teri

al

cost

(th

ou

s. A

MD

)

To

tal

(th

ou

san

d

AM

D)

pc

Ma

teri

al

cost

(th

ou

s. A

MD

)

To

tal

(th

ou

san

d

AM

D)

pc M

ate

ria

l

cost

(th

ou

s. A

MD

)

To

tal

(th

ou

san

d

AM

D)

km

To

tal

(th

ou

san

d

AM

D)

pc

To

tal

(th

ou

san

d

AM

D)

pc pc pc pc pc pc

Ma

teri

al

cost

(th

ou

s. A

MD)

To

tal

(th

ou

san

d

AM

D)

pc

Ma

teri

al

cost

(th

ou

s. A

MD)

To

tal

(th

ou

san

d

AM

D)

pc

Ma

teri

al

cost

(th

ou

s. A

MD)

To

tal

(th

ou

san

d

AM

D)

pc

Ma

teri

al

cost

(th

ou

s. A

MD)

To

tal

(th

ou

san

d

AM

D)

Materi

al cost

Total

cost

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33

CENTER

WEST 14 81 187 80 823 22507 11 54 1290 0 0 16 149 29 781 12 822 0 29 51 438 781 2832 17044 12 111 641 822 2994 18123 3952 42256

SOUTH 21 227 518 43 1859 2968 40 1563 2234 0 0 0 0 74 670 0 744 0 74 796 2319 670 1537 7951 0 0 0 744 2333 10270 5982 15989

NORTH

WEST 47 812 1785 128 3309 6230 36 643 2258 0 0 0 0 72 573 2 647 0 72 163 1265 573 858 7028 2 2 88 647 1024 8381 5787 18654

TOTAL 82 1120 2490 251 5991 31704 87 2259 5782 0 0 16 149 175 2024 14 2213 0 175 1010 4022 2024 5227 32023 14 113 729 2213 6351 36774 15721 76899

CUMU-

LATIVE 402 4565 11706 728 16703 67982 310 13465 26653 18 13 248 1365 691 7241 69 8001 0 691 3283 15823 7241 19072 108785 69 498 5062 8001 22853 129670 57586 237387

REMARK* The information is presented in base of operative data.


North-West 700 809 816 300 305 253 858

Center-West 719 796 734 289 314 324 927

South 638 821 775 255 298 295 848

0

100

200

300

400

500

600

700

800

900

1000

NUMBER OF REPAIRED BREAK DOWNS ARMATURES AND WATER TRANSMISSION & DISTRIBUTIONS SISTEMS

QUARTERLY REPORT


36

NETWORK ANALYSIS TABLE – 8

Network Analysing

DIAGRAMS – 11,12

Water

Transmissi

on System

(km)

Water

Distributio

n System

(km)

Total

(km)

Water

Losses

m3/dayxkm

Break-

downs

piece/km

1 2 3 4 5 6 7

1 CENTER-WEST 1025 1462 2487 64 0,33

2 SOUTH 844 977 1821 50 0,41

3 NORTH-WEST 785 1232 2016 53 0,32

TOTAL 2654 3671 6324 57 0,36

N REGIONS

WATER TRANSMISSION AND DYSTRIBUTION


South 0,3 0,38 0,36 0,13 0,14 0,14 0,41

Center-West 0,27 0,29 0,28 0,11 0,11 0,11 0,33

North-West 0,28 0,3 0,31 0,11 0,11 0,1 0,32

0

0,2

0,4

0,6

0,8

1

1,2

MUMBER OF BREAK-DOWNS ON I KM WATER PIPE

QUARTERLY REPORT


37

2.3 WASTEWATER

QUARTERLY REPORT


38

WASTEWATER DEPARTMENT

6. WASTEWATER COLLECTION SYSTEMS

During the reporting quarterdue to cooperation between the Waste water Department of

Company and Regional Branches during the mentioned period sewerage damages repairing

and investigation activities, with the purpose of improvement of the network, have been

implemented in Artik, Masis and Vardenis towns.

1. Because of damages on Artik town Gayi street sewerage pipeline big damage occurred,

which caused anti-sanitary situation in the region.

With mutual manpower of

Sewerage Division, Centre-

West RB and Artik sector

major activities were

implemented in the result

of which new 200 m

d=315mm PVC pipeline

was installed 4 r/c

manholes were

constructed with r/c

covers, with the purpose

to improve sewerage

system operation in the

region, as well as to avoid

anti-sanitary situation.

ARTIK town, Gayi street

During the damage

After the repairing

2. Often damages were occurring on opposite inclination sewerage pipeline in Masis town

Nor district 21 building, which hindered natural operation of the sewerage pipeline and

caused anti-sanitary situation in the district. With mutual help of the Waste water

Department, Centre-West RB and Masis sector extensive damages repairing activities were

implemented.

QUARTERLY REPORT


39

New 44 m of DN200 PVC

and 60 m of DN160 PVC

sewerage pipelines were

constructed, 3 pc r/c

manholes were constructed

with r/c covers, with the

purpose to improve

sewerage system operation

in the region, as well as to

avoid anti-sanitary situation.

Masis town, New District 21 b.

During the damage

After the repairing

4. Vardenis town Banavan district manhole on an operating sewerage main was

destroyed which caused outflow of the sewers and antisanitary situation of the region.

With mutual help of the Waste

water Department, South RB

and Vardenis sector repairing

activities were implemented in

the result of which 1 pc r/c

manholes was constructed

with r/c cover, with the

purpose to improve

sewerage system operation

in the region, as well as to

avoid anti-sanitary situation.

Vardenis town, banavan district.

During the damage

After the repairing

QUARTERLY REPORT


40

MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-9

N

Name of Regional Branch

Cleaned sewers

Including

Repaired sewers Repaired man-holes Cleaned

manholes Cleared blockages Total >300

mm

<300

mm

km

To

tal

fuel

co

st

(th

ou

s. A

MD

)

km km Unit l/m

Oth

er c

ost

s

(th

ou

s. A

MD

)

To

tal

fuel

co

st

(th

ou

s. A

MD

)

To

tal

con

sum

-n

of

HO

res

erv

e

mat

eria

ls

Unit

Oth

er c

ost

s (t

ho

us.

AM

D)

To

tal

fuel

co

st

(th

ou

s. A

MD

)

To

tal

con

s-n

of

Hea

d

Off

ice

rese

rve

mat

-s

Uni

t

Oth

er c

ost

s

(th

ou

s. A

MD

)

To

tal

fuel

co

st

(th

ou

s. A

MD

)

Unit

Oth

er c

ost

s (t

ho

us.

AM

D)

To

tal

fuel

co

st

(th

ou

s. A

MD

)

To

tal

oth

er c

ost

s

To

tal

fuel

co

st

To

tal

con

sum

pti

on

of

HO

res

erv

e

mat

eria

ls

To

tal

fuel

co

st a

nd

con

s-n

of

HO

res

erv

e m

ater

ials

To

tal

cost

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

1 North-West

27,99 1409,7 0,33 27,66 15 293 2226,1 282,8 535,7 17 69,2 91,2 1757,3 0 0 0 625 4 2756,4 2299,3 4540,1 2293 6833,1 9132,4

2 Center-West

4,9 158,1 0 4,9 9 120 124,7 139,3 525,7 14 71,5 69,4 656,6 70 0 197,2 310 2,5 1333,7 198,7 1897,7 1182,3 3080 3278,7

3 South 10,446 1753,7 1,4 9,046 46 240 475,4 657,6 710,5 13 74,3 99,6 141,6 122 0 216 454 26,5 559,6 576,2 3286,5 852,1 4138,6 4714,8

TOTAL 43,336 3321,5 1,73 41,606 70 653 2826,2 1079,7 1771,9 44 215 260,2 2555,5 192 0 413,2 1389 33 4649,7 3074,2 9724,3 4327,4 14051,7 17125,9

COMULATIVE

ANNUAL 181,035 11710,5 12,1 168,98 270 2141,8 4961,1 3888 9069,7 181 1464,0 1169,6 10701,7 670 4,2 1476,1 5440 52,8 19517,3 6482,1 37761,5 19771,4 57532,9 64015,0

D I A G R A M 13

D I A G R A M 14

III Quarter October November December IV Quarter

North-West 23,02 9,5 9,24 9,25 27,99

Center-West 15,4 1,4 2,8 0,7 4,9

South 13,24 3,23 3,89 3,33 10,45

0

5

10

15

20

25

30

MAINS CLEANED / km /

III Quarter October November December IV Quarter

North-West 664 239 215 203 657

Center-West 331 142 121 140 403

South 648 216 207 212 635

0

100

200

300

400

500

600

700

NUMBER OF REMOVAL OF OBSTRUCTIONS, MAINS AND MANHOLES REPAIRED

QUARTERLY REPORT


41

NETWORK ANALYSIS TABLE -10

# REGIONS

WASTEWATER COLLECTION SYSTEM

Collectors

km

Wastewater

System

km

Total

km

Number of

Obstructions

Collection

piece/ km

Cleaned

Network

%

1 2 8 9 10 11 12

1 NORTH-WEST 160,6 830,8 991,4 0,66 2,82

2 CENTER-WEST 67,5 430,3 497,8 0,81 0,98

3 SOUTH 90,9 521,1 612,0 1,04 1,71

TOTAL 319,0 1782,2 2101,2 0,81 2,06

DIAGRAMS – 15,16


North-West 0,53 0,76 0,67 0,24 0,22 0,2 0,66

Center-West 1,3 0,73 0,66 0,29 0,24 0,28 0,81

South 0,94 1,11 1,06 0,35 0,34 0,35 1,04

0

0,2

0,4

0,6

0,8

1

1,2

1,4

NUMBER OF OBSTRUCTIONS IN KM


North-West 1,96 3,01 2,32 0,96 0,93 0,93 2,82

Center-West 0,6 4,7 3,09 0,28 0,56 0,14 0,98

South 1,62 1,71 2,16 0,53 0,64 0,54 1,71

0

1

2

3

4

5

LENGTH OF CLEANED WASTEWATER PIPELINE %

QUARTERLY REPORT


42

2.4 SPECIAL WORKS

QUARTERLY REPORT


43

SPECIAL WORKS DIVISION

During the IV quarter of 2011 Special Works Division of the Exploitation Department has

implemented some activities directed at water metering of the service area of the Company,

water supply schedules regulation, losses detection and elimination.

Activities were implemented in Abovyan town for water supply schedule regulation, water

metering and through usage of special means investigation of internal surface of the pipes, as

well as for detection of connections.

Activities on identification of the reason of insufficient gravity water supply of villages from

Norabats DRR, Masis sector, are ongoing. Water main DN300 was investigated, video

camera was used and some defects and clogs were detected in the operating water main.

Masis village gravity water pipeline

Plastic sheet partition, installed inside the DRR, have been dismantled, which were destroyed

and could cause clogs.

QUARTERLY REPORT


44

NORABATS DRR

Water measurement and damages detection activities were implemented on Echmiadzin

Sector Baghramyan district D=275mm cast iron pipeline. Two sections were detected, where

losses were equal to correspondingly 4 l and 7 l and corresponding activities were

implemented and in the result 10l/sec of losses was repaired, which caused improvement of

water supply of Norakert, Baghramyan and Aygek communities. Together with the

Distribution Department activities were implemented also in Ararat-Vedi Sector. In Ararat

town activities on internal network investigation and water supply schedules regulation are

ongoing.

Water metering and regulation activities were implemented also in Maqravan-2 PS:

installatino of new pumping units; in Tsaghkadzor: regulation of boost pump operation

schedule regulation for newly constructed sport complex.

Through injection of polyurethane floats of 6 floating valves were filled, which resulted in

improved efficiency of the valves.

QUARTERLY REPORT


45

5. TECHNICAL

QUARTERLY REPORT


46

3.1 TECHNICAL BLOCK

QUARTERLY REPORT


47

TECHNICAL INVESTIGATIONS AND DESIGN

The operations of the Technical Department during the IV quarter of 2011 were

implemented in the following directions.

Technical Investigations, Design

Internal audit of capital activities

Technical systems mapping.

During the reporting period the following activities have been implemented:

Technical investigation and design

1. Investigation of North-South road corridor Yerevan-Gyumri-Vanadzor border road, Ashtarak

Talin and Talin-Gyumri sections design. Technical problems concerning joining point of

AWSC water supply systems and newly constructed road sections have been discussed in the

Company and the sites, a written proposal was submitted for productive solution of the

problems and modification of work load.

2. For improvement of Kapan town water supply, investigation of Geghi WTP feeding river

intake upper sources territory for choosing new point of water intake and a proposal was

submitted.

3. Investigation of technical problems with

Abovyan region Jraber community water

supply network, geodesic sample was tested by

hydraulic calculations and a proposal was

submitted.

ABOVYAN sector. Jraber community water main longitudinal cut

QUARTERLY REPORT


48

4. Geodesic samples were taken from Sevan town Gortsaranayin street sewerage collectors

damaged sections, on the basis of which longitudinal cuts and volume of activities required

for repairing have been developed.

5. Investigation of Charentsavan-Yerevan

highway sewerage collector siphon damaged

section was implemented and a proposal was

developed for reinforcement of the poles

with corresponding calculations and

justification.

Charentsavan sector. Charentsavan-Argel sewerage siphon damaged section

6. Submission of justified proposals to cease basalt extraction from the operating mine, located

next to Novoseltsovo water sources sanitary zone, supplying RA Lori Marz Stepanavan and

Tashir towns (operation of the mine is ceased).

7. Survay of Kamenka-Vanadzor water main technical condition was implemented, pipelines

and installed reinforcement was implemented, actual volumes were clarified.

8. Investigation of the reasons of damages

because of waste water removal from one

of districts of Martuni town of RA

Gegharqunik Marz, metering and

calculations were done and proposals on

solution of the issue were submitted.

MARTUNI sector. sewerage damage section

QUARTERLY REPORT


49

9. Development of justifications for improvement of W&W systems of 130 residencies,

foreseen by the WB and the ADB loan projects.

10. Technical assignments for following design activities have been developed:

RA Kotayq Marz Ulashik WTP feeding river facilities reconstruction;

In the frame of WB loan project 2012-2015, Echmiadzin, Masis, Ashtarak towns

and regions water supply improvement;

AWSC service area operating PSs automatization system design, procurement of

the equipment, supply and installation;

Procurement of water meter chambers with foam plastic water insulation;

12. Civil defense plan development and approval for the service area of the Company, in

compliance with the requirements of the Company.

11. Masis town and nearby villages water

supply systems improvement

investigation, for inclusion into designing

activities in the frame of the WB II loan

investment project.

MASIS sector, Hayanist village new water main road

QUARTERLY REPORT


50

13. Development of Technical conditions for the following legal entities, applied to the

Company:

RA Syunik Marz Goris Medical centre new morgue under construction building,

RA Syunik Marz Karchevan community Ardyunaberakan street N4, «Agarak

copper-molybdenum plant» for productive needs.

CAPITAL ACTIVITIES IMPLEMENTATION INTERNAL AUDIT

On the basis of preliminary applications submitted by the regional

branches capital activities implementation applications have been

developed and submitted. Below are presented the ongoing and

accomplished capital activities.

I. Ongoing capital repairing activities:

South RB

RA Gegharqunik Marz Lchap community pipelines capital repairing,

RA Gegharqunik Marz Tsovazard community pipelines capital repairing,

RA Gegharqunik Marz Hayravank community 5 households pipeline construction,

QUARTERLY REPORT


51

RA Gegharqunik Marz Hayravank

community north-west region pipelines

construction,

RA Gegharqunik Marz Sarukhan

community Northern part pipelines capital

repairing,

RA Vayq tonw A. Melikyan street pipelines

capital repairing,

RA Vayq town, Jermuk roadway final

section pipelines capital repairing.

Gavar sector. Sarukhan village

pipeline construction

« North-West RB

RA Dilijan town Sayat-Nova street sewerage pipelines capital repairing,

RA Spitak town K-11 district new sewerage pipeline construction.

II. List of accomplished capital activities by technical conditions

South RB

Gavar town Artsvaqar district new water pipelines construction de=63-32 mm 1300 m pe

pipes,

Vayq town Shinararner street capital repairing de=75 530m and de=32mm 170m pe pipes,

RA Syunik Marz Karchevan community pipeline capital repairing de=90mm PN=10 800m and

de=90mm PN=16 200m pe pipes,

RA Meghri town M. Ohanjanyan street pipeline capital repairing de=40mm 400m pe pipes,

RA Gegharqunik Marz Martuni town Miasnikyan street pipeline capital repairing de=160mm

535m and de=40-25mm 250m pe pipes.

Centre-West RB

RA Armavir Marz Arshaluis community pipelines capital repairing de=90mm 1950m pe pipes.

North-West RB

RA Kotayq Marz Alapars village gravity main pipeline and district below the water main

distribution network pipelines construction de=160 – 20mm 3762m pe pipes,

QUARTERLY REPORT


52

RA Noyemberyan town November 29 street

pipeline capital repairing de=160mm 170m and

de=110mm 250m pe pipes,

RA Dilijan town Kamo street sewerage pipeline

capital repairing 150mm 50m PVC pipes,

Dilijan town Maksim Gorki street steel water

main capital repairing de=50mm 120m pe pipes,

Dilijan town Spandaryan street steel pipeline

capital repairing de=63mm 150m pe pipes,

Charents sector. Zoravan village

pipeline capital repairing

RA Dilijan town Kalinin street last section and Abovyan street first section steel pipeline

capital repairing de=50mm 150m pe pipes

RA Kotayq street Zoravan community pipeline capital repairing de=75mm 350m PE pipes,

RA Kotayq Marz Tegheniq community water main construction, feeding the DRR, de=160mm

1000m pe pipes.

Capital activities completion certificates, on the basis of preliminary applications, submitted

from the RBs, after being checked and corrected by the technical department, were handed

over to the Cost Control and internal Audit Department.

1. Checking visits were implemented for supervision of quality of ongoing capital

activities by approved applications

QUARTERLY REPORT


53

2. Visits were implemented for checking the

quality of AWSC potable water chambers,

PSs sanitary zone territories improvement,

waste removal and haying activities, in

compliance with N 98/ Contract from

17.05.11 and Amendment to Contract N2,

VEDI sector,

Sarenavan village DRR sanitary zone

3. Visits were implemented to AWSC potable water chambers for checking the quality of

installation of floating valves, in compliance with N 122/ Contract from 27.06.1.

4. AWSC HO 6th

floor repairing activities, in compliance with Contract AWSC 11-066/1

(N234/ ), from 01.12.2011.

5. RA Kotayq Marz Teghenis community water supply network improvement activities,

according to Contract N2200/ , from 13.10.2011.

QUARTERLY REPORT


54

MAPPING OF THE TECHNICAL SYSTEMS

During the Quarter Mapping division continued

implementation of mapping activities through GIS software

of the systems of the Company, particularly:

DRR and water quality control laboratories installation,

where bacteriological analysis for residual chlorine are

implemented.

DRRs attachment data (to sector or subsector),

Location,

water supply systems,

Number of DRRs and volume,

general capacity

Laboratories Type of laboratory

Location,

potable water quality control analysis,

sewerage waters analysis,

residual chlorine data,

QUARTERLY REPORT


55

On picture 1 the above mentioned map and databases extractions in MapInfo format are

presented:

Picture 1

QUARTERLY REPORT


56

GPS activities (pipelines cutting) on AutoCAD files, provided by “Mets Masreni” LTD, are

ongoing. On the provided file water mains are connected with nearby territories

administrative borders. Using the mentioned possibilities the Department started reviewing

present mapping materials and received water mains and residencies water supply internal

network connections.

The maps are finally formatted through MapInfo computer software. As an example on

picture 2 you are presented already implemented connection of Noyemberyan internal

network to the water main.

Picture 2

QUARTERLY REPORT


57

For residencies included into loan investment projects W&W systems and facilities existing

maps are separated, according to the financing banks required forms, which have been

included into projects justification packages.

In the frames of «Rural communities regulation» convention, which took place in Jermuk,

with participation of the management of the Republic, while presentation of the activities of

the Company, Marzes and residencies water supply maps, developed in the department, were

presented (Picture 3).

Picture 3

The Department has implemented other mapping activities, depending on daily requirements

of the Company.

QUARTERLY REPORT


58

3.2 MANAGEMENT OF

COMPANY’S ASSETS

QUARTERLY REPORT


59

ASSETS MANAGEMENT

During the fourth quarter of 2011 in the sphere of assets management AWSC

implemented the following activities:

1. On the basis of MWWP II-B1.8/3-02 contract signed between AWSC and “Mets Masreni”

LTD on inventory and assets state cadastre registration of AWSC W&W systems, “Mets

Masreni” LTD presented 6th

group of privatization certificates, as well as some additional

groups. Inventory data, implemented by «Mets Masreni» LTD, were also presented to

AWSC, as well as electronic and 1 paper versions of W&W system maps, property of

AWSC and Communities.

2. In compliance with N50 Order of the

General Director (11,08,2011),

committees in AWSC HO and the regions

were established for alienation of assets,

registered in the accounting balance and

having 0 value. A contract with “Union

of communal apartment employees”

NGO was signed, hand over-acceptance

acts of the assets to be alienated are

prepared, according to which AWSC is

handing over and BKAM NGO is

accepting the assets to be alienated.

Checking and hand-over of new

goods

3. According to N72 Order of the General Director (24,11,2011), committees were

established in the HO of AWSC and in 3 Regions for stock inventory purpose. The

activities are accomplished, review of the results is under the process, after which

Protocol and the Acts will be presented to the HO of the Company.

4. In compliance with N57 Order of the General Director (17,09,2011), budget for

assets management division for 2012 was developed.

5. Government Draft Decree was developed for handing over 15 assets (administrative

building, PS, pipelines) of Noyemberyan town to AWSC, which was presented to the

RA Government SCWE for presenting it to the Government of RA.

QUARTERLY REPORT


60

6. Government Draft Decree was

developed with the purpose to

register «Kamenka – Vanadzor»

water supply system in the balance

of AWSC, which was presented to

the RA Government SCWE for

presenting it to the Government of

RA

Kamenka-Vanadzor Water supply system

7. Registry of water meter chambers existing in the 3 regions of AWSC was

implemented.

8. Inventory activities in the Exploitation department of the HO were implemented,

because of moving of the staff to Ashtarak Sector administrative building.

9. AWSC HO useless, out of operation assets were transported to Abovyan stock of

AWSC North-West RB.

10. In compliance with the Orders of the General Director of AWSC assets transfer from

the central apparatus to the Regional Branches have been implemented.

11. Documents preparation and formulation of assets internal transfer between the

employees of the HO was implemented.

QUARTERLY REPORT


61

3.3 WATER QUALITY CONTROL


62

WATER QUALITY CONTROL

The results of potable water quality investigations are presented in table #11-14. In compliance

with it during the IV quarter of 2011 laboratories of the Company have implemented about 5.1

thousand samples bacteriological and 283 samples general and physic-chemical investigations.

Deviations from the bacteriological indicators were equal to 1.2%.

In the frame of new bac-laboratories organization program laboratories were constructed in

Agarak, Sisian and Spitak newly constructed administrative buildings. Trainings on methodology

with the staff of the laboratories was implemented on operation of new equipment, water

sampling and analysis implementation methods.

In the new operating laboratories the process of analysis implementation, logbooks registration

and reports preparation was checked.

Activities on establishing information transfer system for joining internal systems between the

HO, Branches and Sectors Laboratories are ongoing. Presently 12 laboratories out of 21 are

connected.

Newly constructed laboratory in Alaverdi

(Chief laboratorian, Elza Kirakosyan)

Newly constructed laboratory in Dilijan

(Chief laboratorian Arevik Gabrielyan)


63

Water quality analysis at water intake points (underground and surface sources) Table-11

N Water Intake

(Spring, WTP, PS) Number of customers

Number of physicoche

mical analyses including

generalized analyses

Microbiological analyses

Number of planned samples

Number of planned samples actually taken

Number of deviations among the actually taken

samples

1 2 3 4 5 6 7

North-West Regional Branch

1 Maqravan 4 20 104 1 1 1 1

2 Aramus 2 936 0 0 0 0

3 Akunq 399 1 9 9 3

4 Buzhakan 640 0 0 0 0

5 Nurnus 4 012 1 4 4 3

6 Alapars 4 499 1 1 1 1

7 Solak 577 1 1 1 1

8 Gyumush 1 065 0 0 0 0

9 Fantan 247 1 1 1 1

10 Maqravan 2 8 461 1 1 1 1

11 Maqravan 3 7 849 1 1 1 1

12 Teghenis 406 1 1 1 1

13 Ulashik 23 3 3 3 3

14 Water intakes in Dilijan town 5 920 0 27 27 15

15 Water intakes in Ijevan town 5 483 0 7 7 7

16 Azatamut 888 0 0 0 0

17 Water intakes in Berd town 2 532 0 7 7 5

18 Lori-Berd, Agarak 11 591 0 2 2 0

19 Berdavan 2 200 0 1 1 1

20 Water intakes in Noyemberyan town

220 0 2 2 2

21 Ayrum 40 0 0 0 0

22 Shirakamut, Jrashen 3 396 0 2 2 2

23 Chakhkal 1 520 0 1 1 1

24 Ghazanchi 403 0 1 1 1

25 Spitak bore-hole N1 107 0 1 1 1

26 Spitak bore-hole N 2 113 0 1 1 1

27 Novoseltsovo 6 272 0 1 1 1


64

N Water Intake









samples

1 2 3 4 5 6 7

28 Gyulidar 538 0 1 1 1

29 Getavan 705 0 1 1 1

30 Katnaghbyur 1 100 1 1 1 1

31 Sevaberd 7 1 1 1 0

Total 94 253 14 80 80 56

Center-West Regional Branch

1 Artashat 223 0 0 0 0

2 Garni 40 190 4 4 4 0

3 Bazmaghbyur 15 882 6 6 6 0

4 Ghazaravan 14 388 6 6 6 0

5 Artamet 4 0 0 0 0

6 Kozdashen 2 0 0 0 0

7 Araratyan 1, 2 12 199 1 1 1 0

8 Jermanis 2 730 1 1 1 0

9 Artashat, Saghmosavan 3 382 2 2 2 0

10 Vosketas 3 0 0 0 0

11 Karbi 4 623 1 1 1 0

12 Yeznak 1 961 1 1 1 0

13 Ortachia 403 0 0 0 0

14 Geghadzor 1 170 1 1 1 0

15 Mantash spring 6 410 1 1 1 0

16 Mantash rezervoir 5 511 4 92 82 7

17 Kentaghbyur N 809 1 713 2 2 2 2

18 Zovasar, Jinj Akner 129 2 2 2 2

19 Daghdzutni 1 029 1 1 1 0

20 Sari 128 2 2 2 0

21 Ghazanchi 379 0 0 0 0

22 Bavra 161 1 1 1 0

23 Lusaghbyur 160 1 1 1 0


65

N Water Intake









samples

1 2 3 4 5 6 7

24 Gharakhach 152 1 1 1 0

Total 112 932 38 126 116 11

South Regional Branch

1 Shaqe 4 726 0 1 1 0

2 Zor-Zor 1 0 0 0 0

3 Mukhuturyan 1 414 0 1 1 1

4 Mukhuturyan, Akner 6 578 0 1 1 1

5 Geghi WTP 13 600 0 3 3 2

6 Vachagan WTP 27 0 3 3 0

7 Chanakhchi WTP 290 0 3 3 3

8 Agaraki WTP 1 441 0 3 3 2

9 Setents 381 0 3 3 1

10 Meghri WTP 1 171 0 4 4 3

11 Water intakes in Yeghegnadzor t.

3 761 0 3 3 1

12 Bazmaghbyur 1 831 0 2 2 1

13 Jrasar 2 395 0 2 2 0

14 Dzknget 72 0 0 0 0

15 Lchashen 7 548 0 1 1 0

16 Hatsarat 9 586 0 1 1 0

17 Kaler 156 0 1 1 0

18 Sarukhan 2 653 0 1 1 0

19 Gandzak 1 099 0 1 1 0

20 Water intakes in Chabarak town 1 112 0 2 2 0

21 Tsakqar 3 311 0 1 1 0

22 Hopoyi var 1 242 0 1 1 0

23 Akunq 1 336 0 1 1 0

24 Surb Vardan 1 289 0 1 1 0

25 Akner 1 184 0 1 1 0

26 Shat jrer 453 0 1 1 0


66

N Water Intake









samples

1 2 3 4 5 6 7

Total 68 657 0 42 42 15

Grand Total 275 842 52 248 238 82

Analysis of water taken from the pressure point, before the distribution network Table-12

N Sectors Number of customers

Number of physicochemical

analyses including





actually taken

Number of deviations among the

actually taken

samples

% of deviations among the actually

taken samples

1 2 3 4 5 6 7 8


1 Abovyan 17 483 3 45 45 0 0.0

2 Byureghavan 4 012 1 13 13 0 0.0

3 Charencavan 12 402 6 27 27 0 0.0

4 Hrazdan 16 602 2 72 72 0 0.0

5 Tsakhkadzor 719 4 101 101 0 0.0

6 Dilijan 5 920 6 130 130 0 0.0

7 Ijevan 6 371 6 72 72 0 0.0

8 Berd 2 532 12 260 260 2 0.8

9 Alaverdi 10 644 6 72 64 0 0.0

10 Noyemberyan 3 407 5 60 60 0 0.0

11 Stepanavan 4 941 2 40 40 0 0.0

12 Spitak 5 539 5 60 60 0 0.0

13 Tashir 3 681 2 24 20 0 0.0

Total 94 253 60 976 964 2 0.2


1 Artashat 26 426 3 36 36 0 0.0


67


Number of physicochemical

analyses including





actually taken

Number of deviations among the

actually taken

samples

% of deviations among the actually

taken samples

1 2 3 4 5 6 7 8

2 Ichmiatsin 25 832 16 96 96 0 0.0

3 Masis 12 199 1 12 12 0 0.0

4 Vedi 12 215 4 48 43 0 0.0

5 Ararat 4 502 3 36 31 0 0.0

6 Ashtarak 12 452 10 120 116 0 0.0

7 Aparan 3 534 2 24 24 0 0.0

8 Artil 11 921 1 36 36 0 0.0

9 Talin 1 842 2 72 72 0 0.0

10 Ashotsq 2 009 13 39 39 0 0.0

Total 112 932 55 519 505 0 0.0


1 Sisian 5 080 3 27 27 0 0.0

2 Goris 7 638 12 84 80 0 0.0

3 Kapan 13 917 75 261 261 0 0.0

4 Meghri 2 993 3 9 9 0 0.0

5 Yeghegnadzor 3 761 3 18 18 0 0.0

6 Vayq 1 831 2 12 12 0 0.0

7 Jermuk 2 395 2 12 12 0 0.0

8 Sevan 8 582 2 24 24 0 0.0

9 Chambarak 1 112 1 12 10 0 0.0

10 Gavar 12 532 9 45 45 0 0.0

11 Martuni 4 553 3 36 30 0 0.0

12 Vardenis 4 262 1 12 10 0 0.0

Total 68 656 116 552 538 0 0.0

Grand Total 275 841 231 2 047 2 007 2 0.1


68

Water quality investigation in the distribution network Table-13


M i c r o b i o l o g ic a l a n a l y s e s

Number of

planned

samples

Number of

planned samples

actually taken

Number of

deviations among the

actually taken

samples

% of deviations

among the actually

taken samples

1 2 3 4 5 6 7


1 Abovyan 17 483 105 105 6 5.7

2 Byureghavan 4 011 12 12 0 0.0

3 Charencavan 12 402 87 85 0 0.0

4 Hrazdan 16 602 84 83 0 0.0

5 Tsakhkadzor 696 6 6 0 0.0

6 Dilijan 5 920 36 36 7 19.4

7 Ijevan 6 371 27 23 0 0.0

8 Berd 2 532 6 6 0 0.0

9 Alaverdi 10 644 48 48 0 0.0

10 Noyemberyan 3 407 12 12 0 0.0

11 Stepanavan 4 934 24 24 0 0.0

12 Spitak 5 535 33 31 5 16.1

13 Tashir 3 674 12 11 0 0.0

Total 94 211 492 482 18 3.7


1 Artashat 26 426 213 211 0 0.0

2 Ichmiatsin 25 826 273 273 0 0.0

3 Masis 12 198 114 114 0 0.0

4 Vedi 12 210 105 90 1 1.1

5 Ararat 4 502 9 7 0 0.0

6 Ashtarak 12 448 84 80 0 0.0

7 Aparan 3 534 51 45 3 6.7

8 Artil 11 916 84 73 4 5.5

9 Talin 1 826 15 15 0 0.0

10 Ashotsq 2 009 78 78 0 0.0

112 895 1 026 986 8 0.8


1 Sisian 5 080 102 102 0 0.0

2 Goris 7 638 222 199 0 0.0

3 Kapan 13 917 429 429 7 1.6

4 Meghri 2 993 114 114 9 7.9


69


M i c r o b i o l o g ic a l a n a l y s e s

Number of

planned

samples

Number of

planned samples

actually taken

Number of

deviations among the

actually taken

samples

% of deviations

among the actually

taken samples

1 2 3 4 5 6 7

5 Yeghegnadzor 3 761 108 108 1 0.9

6 Vayq 1 831 90 90 2 2.2

7 Jermuk 2 395 72 72 0 0.0

8 Sevan 8 582 72 72 8 11.1

9 Chambarak 1 112 12 12 0 0.0

10 Gavar 12 532 96 96 0 0.0

11 Martuni 4 553 45 45 1 2.2

12 Vardenis 4 262 30 30 0 0.0

Total 68 656 1 392 1 369 28 2

Grand Total 275 762 2 910 2 837 54 1.9


70

Potable water disinfection control Table-14

N Water Intake

(Spring, WTP, PS)

Number

of

customers

Disinfectants used / kg Disinfectants used / kg

Chlorine

gas

Chlorine

gas

Before distribution

network

Within distribution

network

total deviations total deviatio

ns 1 2 3 4 5 6 7 8 9


1 Maqravan 4 20 104 2 865 50 230 14 29 0

2 Aramus 2 936 108 15 86 21 0 0

3 Akunq 399 0 0 0 0 0 0

4 Buzhakan 640 0 50 260 50 0 0

5 Nurnus 4 012 109 9 315 7 0 0

6 Alapars 4 499 179 0 78 0 15 0

7 Solak 577 33 7 12 0 0 0

8 Gyumush 1 065 56 5 0 0 0 0

9 Fantan 247 0 18 0 0 40 0

10 Maqravan 2 8 461 1 497 20 572 0 10 0

11 Maqravan 3 7 849 761 10 77 0 0 0

12 Teghenis 406 0 50 0 0 0 0

13 Ulashik 23 0 20 65 0 0 0

14 WI-s in Dilijan town 5 920 706 78 756 19 0 0

15 WI-s in Ijevan town 5 483 149 242 224 13 53 3

16 Azatamut 888 0 0 0 0 0 0

17 Water intakes in Berd town 2 532 159 80 264 0 32 0

18 Lori-Berd, Agarak 11 591 1 323 0 436 20 0 0

19 Berdavan 2 200 0 117 394 50 0 0

20 Water intakes in Noyemberyan t. 220 0 13 46 2 0 0

21 Ayrum 40 0 0 0 0 0 0

22 Chakhkal 1 520 0 140 72 13 2 1

23 Water intakes in Spitak town 4 019 98 0 168 0 6 1

24 Novoseltsovo 6 272 401 25 298 11 8 3

25 Gyulidar 538 0 50 147 0 7 1

26 Getavan 705 218 16 51 0 15 0

27 Katnaghbyur 1 100 0 42 0 0 0 0

28 Sevaberd 7 0 38 0 0 0 0


71

N Water Intake

(Spring, WTP, PS)

Number

of

customers


Chlorine

gas

Chlorine

gas

Before distribution

network

Within distribution

network


ns 1 2 3 4 5 6 7 8 9

Total 94 253 8662 1095 4 551 220 217 9


1 Artashat 223 0 0 0 0 0 0

2 Garni 40 190 3 639 108 147 0 693 0

3 Bazmaghbyur 15 882 673 60 226 0 418 0

4 Ghazaravan 14 388 2 064 40 211 0 277 0 5 Artamet 4 0 0 0 0 0 0 6 Kozdashen 2 0 0 0 0 0 0

7 Araratyan 1, 2 12 199 1 936 265 143 0 561 3

8 Jermanis 2 730 170 35 73 0 60 0

9 Saghmosavan, Artashavan 3 382 1 105 0 296 0 44 0

10 Vosketas 3 0 80 0 0 0 0

11 Karbi 4 623 123 50 74 0 8 0

12 Yeznak 1 961 131 78 155 0 81 0

13 Ortachia 403 0 40 0 0 0 0

14 Geghadzor 1 170 0 60 0 0 10 3

15 Mantash spring 6 410 851 42 155 4 177 4

16 Mantash rezervoir 5 511 317 0 26 2 56 7

17 Kentaghbyur N 809 1 713 127 58 204 0 73 0

18 Zovasar, Jinj Akner 129 60 23 78 0 0 0

19 Daghdzutner 1 029 0 118 116 0 172 0

20 Sari 128 0 30.5 79 0 24 0

21 Ghazanchi 379 0 52.5 83 0 37 0

21 Bavra 161 0 17 67 0 13 0

22 Lusaghbyur 160 0 32 77 0 25 0

23 Gharaghachi 152 0 30 79 0 37 0

Total 112 932 11 196 1 219 2 289 6 2 766 17


1 Shaqe 4 726 136 47 502 0 156 0

2 Zor-Zor 1 0 0 0 0 0 0

3 Mukhuturyan 1 414 0 0 0 0 0 0

4 Mukhuturyan, Akner 6 578 848 40 298 0 378 0

5 Geghi WTP 13 600 2 697 436 291 0 899 31

6 Vachagan WTP 27 0 18 37 0 47 0


72

N Water Intake

(Spring, WTP, PS)

Number

of

customers


Chlorine

gas

Chlorine

gas

Before distribution

network

Within distribution

network


ns 1 2 3 4 5 6 7 8 9

7 Chanakhchi WTP 290 959 176 136 0 116 9

8 Agaraki WTP 1 441 200 93 22 0 247 28

9 Setents 381 35 11 22 0 253 19

10 Meghri WTP 1 171 227 73 21 0 236 33

11 Water intakes in Yeghegnadzor 3 761 180 124 56 0 86 0

12 Bazmaghbyur 1 831 181 0 276 0 283 0 13 Jrasar 2 395 72 20 61 0 65 0

14 Dzknget 72 0 0 0 0 0 0

15 Lchashen 7 548 372 61 69 0 263 0

16 Hatsarat 9 586 716 0 30 0 247 0

17 Kaler 156 0 27 3 0 3 0

18 Sarukhan 2 653 65 0 9 0 15 0 19 Gandzak 1 099 20 30 6 0 6 0

20 Water intakes in Chabarak town 1 112 0 73 4 0 12 0

21 Tsakqar 3 311 0 0 0 0 0 0

22 Hopoyi var 1 242 0 67 14 0 25 0

23 Shat jreq 1 336 92 2 37 0 76 6

24 Akner 1 289 93 2 55 0 74 4

25 Akunq 1 184 0 52 48 0 68 8

26 Surb Vardan 453 0 10 11 0 14 4

Total 68 657 6 893 1 362 2 008 0 3 569 142

Grand Total 275 842 26751 3676 8 848 226 6 552 168

QUARTERLY REPORT


73

REPORTS ON NATURAL RESOURCE UTILIZATION

Natural resources utilization reports

Natural resources utilization fee in the IV Quarterly report of

the Company for 2011 was equal to 5.2 mln. AMD, nature

protection fee 8.2 mln. AMD (about 1.3 mln. AMD by «3»

coefficient), table #16.

Natural resources utilization and nature protection fees, Table-16

Sector

Calculated natural resources utilization fee

(thousand AMD)

Calculated nature protection fee (thousand

AMD)

Surface water Underground

water Total

«1»

coefficient

«3»

coefficient Total

North-West RB

Abovyan 0.0 404.8 404.8 0.0 0.0 0.0

Hrazdan 11.8 435.3 447.1 629.3 20.0 649.3

Charentsavan 0.0 282.7 282.7 0.0 0.0 0.0

Ijevan 15.8 74.9 90.7 412.4 38.6 451.0

Dilijan 35.6 2.0 37.6 139.6 40.3 179.9

Alaverdi 0.0 311.8 311.8 256.7 85.6 342.3

Stepanavan 29.6 293.7 323.3 745.6 36.4 782.0

Total 92.8 1 805.2 1 898.0 2 183.6 220.9 2404.5

“Center-West” Regional Branch

Artashat 0.0 346.9 346.9 223.0 321.26 544.26

Echmiatsin 0.0 437.6 437.6 680.2 444.36 1124.56

Masis 0.0 192.2 192.2 507.5 12.70 520.2

Vedi 0.0 182.2 182.2 435.8 93.29 529.09

Ashtarak 0.0 302.0 302.0 332.5 11.59 344.09

Artik 0.0 227.2 227.2 221.2 0.0 221.2

Total 0.0 1 688.1 1 688.1 2 400.2 883.2 3283.4

“South” Regional Branch

Sisian 0.0 122.2 122.2 650.3 0.0 650.3

Goris 0.0 194.7 194.7 134.4 111.0 245.4

Kapan 135.0 129.5 264.5 524.9 77.3 602.2

Yeghegnadzor 0.0 225.9 225.9 202.0 7.7 209.7

Sevan 0.0 263.2 263.2 317.2 0.0 317.2

Gavar 0.0 546.8 546.8 522.2 0.0 522.2

Total 135.0 1482.3 1617.3 2 351.0 196.0 2547.0

Grand Total 227.8 4975.6 5203.4 6 934.8 1300.1 8234.9

QUARTERLY REPORT


74

3.4 COMPANY’S SERVICES

QUARTERLY REPORT


75

COMPANY’S PROCUREMENT

Procurement within AWSC Budget Table – 17

PROCUREMENT AMMOUNT, AMD

1. Car services, petrol diesel and gas 99 637 672

2. Pipes, fittings, valves and other 996 000

3. Water chlorination 2 403 000

4. Office supply, IT and cellular phones 11 857 032

5. Safety devices 2 132 692

6. Equipment for works 8 507 259

7. Other works/ goods 10 552 605

8. Echmiatsin Training Center 111 250

9. Laboratories 3 413 938

10. Publications and TV broadcasting. 8 389 600

TOTAL ALLOCATED 148 001 048

QUARTERLY REPORT


76

TRANSPORTATION

Gas system: During the 4th

quarter of 2011 transportation means supplied and operated with

gas, due to the difference between the prices for natural gas and gasoline , about AMD

3 000 000 (three million) was saved.

Fleet maintenance program. Transportation Division of AWSC started the process of

procurement and distribution of required tires and accumulators for the transportation means of

the Company.

Kamaz cesspool cleaning vehicle

Excavator hydro-hummer while operation

Damaged car of Tashir sector

Repaired car of Tashir sector

Transportation department periodically organizes and implements repair of those

transportation means in Yerevan, which face problems while being repaired on site.

QUARTERLY REPORT


77

4. QUALITY, SAFETY &

ENVIRONMENT

QUARTERLY REPORT


78

Mileage of transportation means during weekends during the IV quarter by

structural departments

REPORT ON THE ACTIVITIES IMPLEMENTED BY THE QUALITY, SAFETY AND ENVIRONMENT

DEPARTMENT IN THE IV QUARTER OF 2011

The activities carried out by Quality & Environment Division:

Daily monitoring activities of the Company’s operating vehicles are ongoing.

Despite of increase of indicator for using vehicles during weekends and mileage for

July-August, connected with ensuring water supply schedule and big damages

operative repair activities, anyways, in the result of permanent supervision of the

division, risks of useless operation of the vehicles for the above mentioned activities

were avoided. As opposit to the last quarter, indicators of operation of vehicles during the non

working hours and days have considerably decreased. We would like to remind you that

operation of the vehicles during the above mentioned period was because of water supply

schedules regulation in the communities under service, as well as because of operative repairing

needs of damages.

0

500

1 000

1 500

2 000

2 500

3 000

3 500

Head office North West Center West South

993

711 743

3 239

449

833 700

2 360

463

1 246 1 206

3 216

October November December

QUARTERLY REPORT


79

Meantime, together with the expert of “Locator” Company, the Department has organized

installation of another 2 GPS devices on two vehicles of “Chambarak” and “Meghri” Sectors of

South RB, as well as technical maintenance,

sealing, mileage readings of “Locator”

monitoring system data control of GPS

devices, installed on 60 vehicles of the other

20 Sectors of the Company. In the result

replacement of GPS/GPRS antennas,SIM

cards, connection cables and

reprogramminig of GPS device of 16

vehicles was implemented.

Mileage detector inspection, Noyemberyan

Gizh Sar water sources road

Mileage of transportation means during weekends during the III-IV quarters by

structural departments

QUARTERLY REPORT


80

For preparation of draft budget 2012 average mileage and working hours of each vehicle of the

Company were calculated.

QUARTERLY REPORT


81

Activities on editing of job descriptions of the Employees are

continuous, establishing exemplary forms of position passports of

Regional Branch Director, Sector manager and «Jrar» production unit

Head.

Together with the Commercial Director, the department developed

Billing Centre activities Regulation and presented it to the descussion

of the Management.

Being commited to the adopted policy of management quality, the department organized

«Management concept and conductive instruments» seminar consisting of 5 parts, during which

the following targets were presented: Team work, Resources, Risks and Conflict management

modern approaches. Booklets titled as the seminar were thereafter handed out to all the Head

Office employees.

QUARTERLY REPORT


82

The activities carried out by Safety Division

Procurement and distribution of safety belts, protection measures

among the RBs has been implemented. Corresponding application with

attached technical specifications for installation of wooden insulation

boards and dielectric carpets next to el. substations and el. boards have

been prepared.

Meantime, QSE budget 2012 was developed and presented to the Managements,

where preliminary calculation of 50 mln. AMD for W&W systems technical

maintenance and exploitation department employees uniforms, shoes and

required safety measures were included.

For 2 chlorine bottles transportation unloading tracks operating in the Company «Technical

safety national Centre» expert has implemented technical expertise and positive summaries have

been received for each unit.

In implementation of N50 Order of the General Director of the Company from 30.06.2010, the

Division has implemented visits to Martuni, Agarak and Hrazdan construction sites of some

construction-mounting activities, which are implemented under loan investments of the

Company, for assessment of LP and TS risks, their registration and prevention. Problems with

ensuring safety were registered and presented to the responsible people.

WWTP construction-mounting activities

Emloyees working without work protection

and safety measures, Martuni

WTP capitalr epairing activities

El. shock risk, Agarak

QUARTERLY REPORT


83

Given the aim to improve the safeguards compliance

during the civil works implemented by various

construction contractors in the perimeter of the Company,

the Division developed and presented to the

representatives of the Contractor guidelines on ”Measures

to be taken to ensure health and safety of the team during

the organization of the construction site”.

QSE Department divisions with the prinicple of team work

implemented visits to the HT facilities of the setrvice area

of the Company: charentsavan, Sevan, Ijevan, Dilijan,

Spitak, Alaverdi, Noyeberyan, Abovyan, Byureghavan,

Ashtarak, Jermuk sectors.

Compliance with the quality of WPSM, operations and

technical maintenance instructions implementation by

operational staff was controlled. Assignments on defects

correction were given, implementation of which is taken under control. Meantime, HT

facilities and Sector name boards labling activities were implemented.

No lock on the gate of the fence of Aramus deep wells territory, 10 kW el. substation

Part from the guidelines’

booklet

QUARTERLY REPORT


84

5.ADMINISTRATION

QUARTERLY REPORT


85

5.1 FINANCE & ACCOUNT

QUARTERLY REPORT


86

SUBSIDY TABLE-18

Subsidy FROM RA GOVERNMENT

MONTH 2011 RECEIVED AMOUNT

(mln AMD) COMMENTS

JANUARY -

-

FEBRUARY 152,00

108,99 salary

10,56 income tax

28,15 social security payment

MARCH 50,90

17,09 salary

10,50 income tax


APRIL 67,63 79,35 salary

MAY 67,63 67,76 salary

JUNE 67,63 55,79 salary

JULY 67,63 67,63 salary

AUGUST 124,63 59,51 salary

SEPTEMBER 10,63 71,79 salary


OCTOBER

67,63 67,64 salary

NOVEMBER 67,63 63,25 salary

DECEMBER 67,63 72,01 salary

TOTAL AMOUNT 811,6

QUARTERLY REPORT


87

INFORMATION CONCERNING INCOMES AND EXPENSES OF AWS CJSC IN III QUARTER, 2011 TABLE-19 thousand drams

N H/O Proceeds

from main

activity Subsi

dy

Received

from

other

activity

(including

sell of

water

meters)

T

ota

l

in

com

e

Curr

ent

exp

ense

s

Net salary

Payment.

Current expenses

Total Total

expenses Electricity

Social

insurance

fund

Taxes Covering

of credit

Other

payments

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

NORTH WEST REGION BRANCH

1 Abovyan 317 539,0 930,4 318 469,4 15 000,0 128 747,3 - - - - 485,8 485,8 144 233,1

TOTAL 317 539,0 930,4 318 469,4 15 000,0 128 747,3 - - - - 485,8 485,8 144 233,1

CENTER WEST REGION BRANCH

2 Artashat 394 931,8 3 313,1 398 244,9 15 000,0 130 681,2 - - - - 5 040,0 5 040,0 150 721.2

TOTAL 394 931,8 3 313,1 398 244,9 15 000,0 130 681,2 - - - - 5 040,0 5 040,0 150 721.2

SOUTH REGION BRANCH

3 Sisian 277 742,7 2 785,0 280 527,7 15 000,0 115 873,7 - - - - 12 886,4 12 886,4 143 760.1

TOTAL 277 742,7 2 785,0 280 527,7 15 000,0 115 873,7 - - - - 12 886,4 12 886,4 143 760.1

Total from

Branches 990 213,5 7 028,5 997 242,0

45

000,0 375 302,2 - - - - 18 412,2 18 412,2

438 714.4

TOTAL HEAD OFFICE

82 572,3 202 900,0 18 558,2 304 030,5 45 012,7 70 425,3 249 810,0 87 209,6 158 910,8 0 209 274,7 705 205,1 820 643,1

MAIN TOTAL 1 072 785,8 202 900,0 25 586,7 1 301 272,5 90 012,7 445 727,5 249 810,0 87 209,6 158 910,8 0 227 686,9 723 617,3 1 259 357,5

* See also below Diagram-17

QUARTERLY REPORT


88

CAHS FLOW– DIAGRAM 17 Thousand AMD

+

-

=

IN CASH

01.10.2011

1 302 345.9

BANK

31 967.1

CASH

139.1

ADB**

982 794.5

EBRD

287 445.2

INCOMES

3 122 129.5

BANK

1 488 222.3

From Branches (main activity )

990 213.5

From Budget & other org. Centr. Payment

82 572.3

Subsidy

202 900.0

From other Debtors

17 658.0

From water meters sales

7 028.5

From Bank

187 850.0

Credit

0

CASH 900.2

From Bank 0

From other Debtors

900.2

ADB**

1 457 981.2

EBRD

175 025.8

OUTCOMES

3 492 546.2

BANK

1 446 444.3

Social Fund

87 209.6

Salary to Branches

375 302.2

Taxes Payment 158 910.8

Centr. Procurement

227 687.9

Current Expenses

89 399.2

El. Consuption

249 810.0

Credit Acquittant 0

Staff Salary

70 274.6

Bank

187 850.0

CASH * 0

CASH

764.2

Other Expenses

613.5 Staff Salary

150.7

ADB**

1 845 544.5

EBRD

199 793.2

IN CASH 31.12.2011

931 929.2

BANK 73 746.1

CASH

275.1

ADB**

595 231.2

EBRD

262 677.8

QUARTERLY REPORT


89

5.2 HUMAN RESOURCES

QUARTERLY REPORT


90

In the fourth quarter of 2011 HR Department has performed the following activities:

In the fourth quarter of 2011 HR Department has performed the following activities:

Analysis of the Company’s HR data for the period of January-August was performed on

the basis of which the 2012 staff planning has been implemented.

2012 Structure and Staff List of the Head Office and Regional Branches of the Company

are approved and put into force.

Organization and implementation of the processes of HR recording and documentation

(changes in employment contracts) according to the RA Labor Code.

Constant work with 1C Accounting and HR software, correction of the input data.

Participated in the “Outcome Based Course Design and Management” Workshop where:

- represented HR Unit of the Company,

- presented the HR issues in dealing with labor market,

- participated in discussion and definition of the gaps between knowledge and

skills of the alumni from Armenian Universities and the Employer’s demand.

For the fruitful and efficient work in 2011 the staff of the Company was presented for

money reward.

Simultaneously the following activities have ongoing character:

Formulation and maintenance of HR documentation process

Supervision over implementation of human resources policy of the Regional Branches of

the Company in the following aspects:

- Employment contracts/agreements with employees

- Provision of annual vacation to the employees

- Checking salary applications

- Collection, summary and analysis of data on gender, age, work experience in

AWSC and education level of the Company's staff

- Analyze staff turnover

With the Trade Union:

- The list of the Company's employees and their family members are regularly

updated (according to the age and gender) and all required information is

provided to the Trade Union

- The protocols and acts are created concerning implemented works

QUARTERLY REPORT


91

the Ministry of Social Security of RA:

- Submission of relevant reports

- Corrective activities aimed at amendments of personal statements submitted to the

Ministry since 2004

Banks:

- Each month the payment cards are checked and the list is prepared to re-issue

the cards

- Applications for new employees are submitted

- Notification and presentation to the employees of any changes in the terms

and conditions of provision of overdrafts

Companies:

- Collaboration with gyms, dental clinics, chain of supermarkets etc.

suggesting special discounts and offers for the employees of Armenian Water

and Sewerage CJSC to take their services

QUARTERLY REPORT


92

MAIN HR INDICATORS

Number of employees Diagram 18

Labor turnover Diagram 19

QUARTERLY REPORT


93

5.3 TRAINING & DEVELOPMENT

QUARTERLY REPORT

October-December 2011 .

94

Training and Development Department

At the fourth quarter of the year Training and Development Department continued to implement its

programs according the annual plan, as well as programs came up during the year.

As a result of monitoring of human resources administration procedures in the company

implemented by the HR Department there was organized a three day training concerning the

peculiarities of usage of Labor Code for lawyers and HR managers of the company. The training

was implemented in cooperation with “Gortsq” LTD professionalized in the field. According to the

signed contract between the Company and “Gortsq” LTD, the participants will get regular

professional consulting during the six-month period after the training session.

Training on labor relations

Training for sectors’ heads of exploitation

Presentation concerning the general points of Management Concepts was organized for Head office

middle level managing staff. The head of Quality and Environment division David Adamyan (the

presenter) introduced the main approaches to the concepts of team work, MBO (Management By

Objectives), Resources, Risks and Conflict Management.

IT Department’s specialists finished the course on SQL Server at Microsoft Innovation Center. As a

result the certificates of SQL Server works were given to Ani Amaryan and Artak Ghuligoghlyan.

Trainings for exploitation service heads and specialists were organized at the Training and

Development Center. Trainer Gurgen Eghiazaryan presented his studies about increasing the

QUARTERLY REPORT


95

efficiency of water sources exploitation and DDR monitoring to the heads of Exploitation and

Works Groups of sectors.

The summary of implemented trainings during the fourth quarter is the following:

List of trainings during second quarter 2011 Table-20

N Program Name Training theme/topic Number of

participants Duration (by days)

1

The training for HR specialists

and lawyers of the Head Office

and regional branches

Human Resources administration and

the Labor Code 10 4

2

The training of the head staff of

the Head Office Management Concepts Presentation 34 1

3

The training of Administrative

block employees

The development of HR Management 1 2

4

The training of “Center-west”

and “South” branches’ heads of

Exploitation and Works Groups

Increasing the efficiency of water

sources exploitation and DDR

monitoring 9 1

5

The training of “Center-west”

and “South” regional branches’

heads of Works Groups

Increasing the efficiency of water

sources exploitation and DDR

monitoring 13 1

6 The training of Administrative

block employees Microsoft SQL Server R2 training,

Level 2 2 15

7 The training of Technical block

employees

Seminar on the annual work directions

for Water Quality Laboratories in

2012 6 1

8

Emergency management trainings

(State academy of emergency

management) Organization of civil defense units 1 2

QUARTERLY REPORT


96

5.4 LEGAL & INSURANCE

QUARTERLY REPORT


97

Results of Legal and Insurance Activity of „Armenian Water and Sewerage“ CJSC

IV Quarter of 2011

1304 cases with total amount of AMD 93 718 900 were submitted

to the court.

563 cases with total amount of AMD 51 863 100 were satisfied by

the court.

29 457 000 was repaid as a result of different actions of legal

charachter, including previous pending cases.

During the reporting period AMD 4 820 597 was confiscated due the legal actions initiated by the

Department which was included in the collected amount constituting AMD 29 457 000.

The main directions of the Department activities were protection of Company’s legitimate interests

in different court instances, coordination of the works of regional branch lawyers, organization of

Company’s property insurance activities, as well as provision of legal consultancy to the

management.

QUARTERLY REPORT


98

6. PROJECTS

QUARTERLY REPORT


99

6. 1 W B

QUARTERLY REPORT


100

Realization of SCHEDULED PROJECTS under MWWP Fund

ARMENIAN WATER & SEWERAGE CJSC

INVESTMENT PROGRAMS COORDINATION DEPARTMENT

MUNICIPAL WATER SUPPLY AND WASTE WATER PROJECT II FUNDED BY THE WORLD

BANK

CONSTRUCTION ACTIVITIES

Till the end of the reporting period all works in

the frame of the Projec were completed. Actual

implementation of works is recorded below:

Hrazdan-North-Trench Excavation

I. Improvement of Water Supply and Wastewater Removal Systems of Hrazdan town

MWWP II C2.20/3-04

Physical Implementation of Works, Table 17

No. Diameter North Area South area

1. De 20 9237 12550

2. De 25 0 0

3. De32 9885 5192

4. De50 5139 5938

5. De63 8729 9574

6. De75 11636 7714

7. De90 3137 5733

8. De110 6661 9188

9. De160 3832 4159

10. De200 1851 1558

QUARTERLY REPORT


101

11. De300 6859 3221

12. D 108x4 0 0

13. D 159x4 299 0

14. D 219x5 126 98

15. D 325x5 4 1286

16. D426x5 190 0

TOTAL 67585 66179

North - Water meter chambers- 1548 pcs

South - Water meter chambers – 1924 pcs

T E N D E R I N G & C O N T R A C T S I G N I N G

During the reporting period no contracts were signed.

See also attached TABLE-18

MUNICIPAL WATER PROJECT TO BE FUNDED BY THE WORLD BANK

During the reporting period the Republic of Armenia has applied for a loan financing in the

amount of US$ 15,000,000 (fifteen million) equivalent from the World Bank toward the cost of

the Municipal Water Project, and it intends to apply part of the proceeds to payments for goods,

works and consulting services to be procured under this project. This project will be jointly

financed by the Government of Republic of Armenia.

The negotiations between the representatives of the World Bank and RA Government to

approve the aforesaid loan and consenquently sign the loan agreement is scheduled for the I

st quarter 2012.

Environmental and Social Safeguards

In the frame of the Contract MWWP II C2.20/3-04 “Improvement of Water supply and

Waster Water Removal Systems of Hrazdan town” the Technical Supervisor submitted the

completion report which includes also the separate part on EMP provision implementation.

In the frame of upcoming Municipal Water Project the Operational Manual was elaborated

which includes also EMP framework. The latest was developed by the Environmantal and

Social Impact Specialist with incorporations of all WB requirements.

QUARTERLY REPORT


102

6.2 A D B

QUARTERLY REPORT


103

“Water Supply and Sanitation Sector Project“ funded by the Asian Development Bank

Component A: Municipal Infrastructure Rehabilitation and Improvement

FEASIBILITY STUDIES AND DEVELOPMENT OF PRELIMINARY AND WORKING DESIGNS

During the reporting period the

physical implementation of works

were proceeding in all the construction sites in

the frame of all signed contracts.

Ijevan- Excavation of Trench

The results of the implementation are shown in the table below.

Physical Implementation of Works Table-19

DESCRIPTION

Pipelines Chambers

Total Fabricated and

monolith r/c

For private

houses

m pcs pcs

1 2 3 4

Package I. Artashat/ put into commissioning 23096/7016 3 1424

Package I.1 Artashat 2/ Put into commissioning 31062/11887 1 1575

Package I.2 Town Artashat/ put into

commissioning 20338/5926 36 673

Package II.1. Vedi town/ put into commissioning 8230/2354 8 539

Package II.2. Vedi villages/ Put into


Package III.1 Masis/ put into commissioning 19735/7508 1 1001

Package III.2 Masis/ put into commissioning 13010/6705 2 839

Package III.3. Masis/ Put into commissioning 17533/4490 1 833

Package III.4. Masis/ Put into commissioning 12837/3357 2 725

Package III.5. Masis/ put into commissioning 3653/59 2 0

Package III.6. Masis/ put into commissioning -/4169 6 0

Package IV.1. Sevan/ put into commissioning 23475/14734 13 564

Package IV.2. Sevan/ put into commissioning 22361/11540 4 437

QUARTERLY REPORT


104

Package 5.1 Etchmiadzin town/ put into


Package V.1 Etchmiadzin/put into


Package V.2/ Put into commissioning 7448/2742 4 420

Package VI Abovyan town/ put into

commissioning 46616/14245 13 1250

Package VII Aparan/ put into commissioning 25777/448 17 -

Package VIII Berd town/ put into


Package IX. Noyemberyan/put into


Package X. Charentsavan 15746/1798 15 347

Package XI.1. Etchmiadzin 2/ put into


Package XII. Armavir/ put into commissioning 10244/1121 3 179

Package XIII. Meghri 1232/20 1 -

Package XIV. Goris 2/ put into commissioning 10352/9006 12 739

Package XV. Sisian/ put into commissioning 24159/8654 1 1088

Package XVI. Artik town 21655/8322 15 1133

Package XVII. Ashotsk/ put into commissioning 14843/1273 4 0

Package XVIII.Yeghegnadzor/ put into

commissioning 52292/16920 27 1805

Package XIV.1. Goris town/Put into


Package XVI.1. Artik town/ Put into

commissioning -/4583 16 0

Package 11.1 Talin/ put into commissioning 4438/2171 4 207

Package 2.1. Surenavan, Armash, Yeraskh/ put

into commissioning 27317/150 9 0

Package XIX. Kapan / put into commissioning 19004/7344 12 659

Package XX. Ijevan 16311/3570 16 735

Package XXI. Tashir 10251/1841 1 372

Package XXII. Stepanavan 7489/2420 5 356

Package XXIV. Sevan (Dzknaget) 8812/- - -

Package XXV. Artashat villages 28839/4178 8 557

GRAND TOTAL 654381/201249 338 22796

QUARTERLY REPORT


105

T E N D E R S:

During the reporting period deadline of one construction contract was extended and some

construction contracts were finalized, as summarized in the Tables 21 and 22.

List of extended contracts Table 21

Contract Number

Works Description

Contract signing

Contract Extension

1 2 3 4

L2363-ICB-1-15

Charentcavan Town, Solak and Argel

Villages Water and Wastewater Systems

Improvement, Makravan II Pumping

Station Reconstruction

31.12.2011 01.05.2012

QUARTERLY REPORT


106

Table 22 List of Finalized Contracts (cumulative, from the beginning of the Project till the end of the reporting period)

Contract No. Description of works Date of completion

1 2 3

L2363-NCB-1-01 Improvement of Goris Town WS System 26.12.2009

L2363-ICB-1-02 Improvement of Artik Town WS System 01.09.2010

L2363-ICB-1-03 Improvement of Echmiatsin Town WS System 06.02.2010

L2363-NCB-1-04 Improvement of Talin Town WS System 15.11.2009

L2363-ICB-1-05 Improvement of Surenavan, Armash, Yeraskh villages WSS 02.02.2010

L2363-ICB-1-06 Improvement of Artashat Region Villages Water Supply Systems 27.12.2010

L2363-NCB-1-07/1 Improvement of Vedi-Ararat Region settlements WSS 24.12.2009

L2363-NCB-1-07/2 Improvement of Vedi-Ararat Region settlements WSS 10.12.2009

L2363-NCB-1-08/1 Improvement of Masis Region settlements WSS 16.02.2010




L2363-ICB-1-08/5 Norabats DRRs, Pump Station and I Segment of Norabats-

Ghukasavan Water Mains 08.12.2010

L2363-NCB-1-08/6 Construction of Masis Region Ghukasavan-Geghanist 106áter main 24.12.2010

L2363-NCB-1-09/1 Improvement of Sevan Town and Region’s Tsovazard and

Lchashen Villages’ Water Supply and Sanitation Systems 22.11.2010

L2363-NCB-1-09/2 Improvement of Sevan Region Hairavanq, Berdkunq and Lchap

Villages’ Water Supply and Sanitation Systems 30.12.2010

L2363-NCB-1-10/1 Improvement of Echmiatsin-1 RS WSS 22.02.2010

L2363-NCB-1-10/2 Improvement of Echmiatsin-1 RS WSS 31.08.2010

L2363-ICB-1-11 Improvement of Water Supply and Sanitation Systems of Town

Abovyan and Villages Qarashamb and Qaghsi 28.10.2011

L2363-ICB-1-12 Improvement of Water Supply Systems of 10 Villages in Aparan

Area 30.09.2011

L2363-NCB-1-13 Improvement of Berd Town Water Supply and Sanitation Systems 27.04.2011

L2363-ICB-1-14 Improvement of Water Supply and Wastewater Systems of Airum,

Noyemberyan Towns and Deghdzavan, Haghtanak Villages 25.07.2011

L2363-NCB-1-16 Improvement of Water Supply Systems of Ujan, Aragatsotn, Nor

Yedesia, Kosh, Dprevanq, Shamiram and Nor Amanos Villages 26.05.2011

L2363-NCB-1-17 Improvement of Water Supply Systems of Argina, Shenik, Artamet

and Arevadasht Villages of Armavir Area 31.10.2011

L2363-NCB-1-19 Improvement of Goris Reg. Setl. WS Systems 27.12.2010

L2363-NCB-1-20 Improvement of Sisian Town WS System 30.05.2011

QUARTERLY REPORT


107

L2363-NCB-1-22

Improvement of Water Supply Systems of Salut, Torosgyugh,

Vardablur, Musayelyan, Hartashen, Zuygaghbyur, Karmravan,

Ashotsk, Bavra villages of Ashotsk Area

20.12.2010

L2363-ICB-1-23

Improvement of Water Supply and Wastewater Systems of

Yeghegnadzor town, Getap, Gomk, Malishka, Nor Aznaberd and

Shatin Villages

29.08.2011

L2363-NCB-1-24 Improvement of Artashat Reg. Setl. WS Systems 03.03.2010

L2363-NCB-1-25 Improvement of Artashat Town WS Systems 24.12.2010

L2363-NCB-1-26 Improvement of Kapan Town WSS 23.12.2011

Ijevan- excavation of trench Meghri- WTP building

ADB Procurement

TABLE-23

“Water Supply and Sanitation Sector Project, Aditional Financing“ to be funded by the

Asian Development Bank

On the back of the likely successful implementation of ”Water Supply and Sanitation Sector

Project”, the RA Government through the State Committee of Water Systems (SCWS) has

requested ADB to support the funding of ”Water Supply and Sanitation Sector Project,

Additional Financing” and further support the RA Government’s continued efforts in the

rehabilitation and extension of the WSS systems across 10 subprojects and improvements in

operational efficiency and financial management of Armenia Water and Sewerage Company

(AWSC). The Project is estimated to cost $50 million and is expected to be completed within

5 years from implementation commencement.

QUARTERLY REPORT


108

The negotiations between the representatives of the Asian Development Bank and RA

Government to approve the aforesaid loan and consenquently sign the loan agreement is

scheduled for the Ist quarter 2012.


During the reporting period Initial Environmental Examination (IEE) and Ressetlement

Framework (RF) were developed and approved in the frame of Water Supply and Sanitation

Sector Project, Additional Financing. For that purpose ADB hired environmental and

resettlement specialist who were closely cooperating with PMU staff. Environmental and

Social Impact specialist organized and carried out the public hearing in all sectors of AWSC.

Public hearing were organized to inform the population about the possible adverse impacts

and further mitigation measures, as well as the possible resettlement issues.

Environmental and Ressetlement

discussion in Etchmiadzin training center

Discussions with Ararat Arhus center

coordinator and Vedi head of sector

QUARTERLY REPORT


109

6.3 E B R D

QUARTERLY REPORT


110

“LAKE SEVAN ENVIRONMENTAL PROJECT” FUNDED BY EUROPEAN BANK FOR

RECONSTRUCTION AND DEVELOPMENT”

Lot 2 “Construction of waste water treatment plants for Gavar, Martouni and Vardenis

towns”:

During the reporting period Ludwig Pfeiffer Hoch-und Tiefbau GmbH & Co. KG continued the

physical implementation of works.

Gavar – Screening Building – Cast concrete

works

Vardenis – Administrative building – roof

cover panels

The Contractor contunied the construction of Screening buildings, Administrative buildings, flow

meter chambers and internal pipeworks in three construction sites in parallel.

The “Huber-Compact-Units” which should be installed in the WWTPs are already delivered to

Armenia, to the storage space rented by the Contractor.

.

Additional Works: LSEP-WORKS-2011 (3 lots) “Rehabilitation of Gavar, Martouni, Vardenis,

Sevan towns sewer networks”:

Three contracts on rehabilitation of sewer networks were signed in the reporting period, as follows:

QUARTERLY REPORT


111

Date Contract Number Contract Name Contract Amount

EUR

23.09.2011 LSEP-WORKS-2011-1 Rehabilitation of sewer

networks in Gavar and Sevan

555,720.19


networks in Martuni

505,706.57


networks in Vardenis

511,652.13

Martuni-Screnning Building-cast concrete

of internal walls

Vardenis-Screening Building-formwork for

external concrete walls

“ARMENIAN SMALL MUNICIPALITIES PROJECT” FUNDED BY EUROPEAN BANK FOR

RECONSTRUCTION AND DEVELOPMENT”

No activities during the reporting period.

QUARTERLY REPORT


112


During the reporting period the Environmental and Social Impact Specialist conducted the field visits

to Gavar, Martuni and Vardenis WWTPs construction sites to check the previously revealed defects.

The compliance with the EMP safety and environmental measures was considered as positive.

Field visits were also conducted in the frame of the Contract “Rehabilitation of sewer networks in

Gavar, Sevan, Martuni and Vardenis towns, 3 lots”. The Contract agreements with the Contractors

were respectively amended, provided that penalties would be applied in case of failure to comply

with the environmental mitigation and safety measures. After the respective amendmends were on

place Environmental and Social Impact Specialist accompanied by the Quality and Safety Specialists

organized public discussions.

A visit to Gavar, Martuni and Vardenis towns for study of the landfills was conducted during the

reporting quarter by the Environmental and Social Impacts specialist and Head of Wastewater

Department. The study of landfills is very crucial for AWSC as the solid waste which would occur as

a result of operation of WWTP should be disposed accurately. Discussion with director of

“Communal Service” organization of Martuni took place.

Martuni- WWTP site

Information panel

Meeting with Contractors in the frame of

Contracts LSEP-WORKS-2011 (3 lots)

QUARTERLY REPORT


113

7. PUBLIC RELATIONS

QUARTERLY REPORT


114

Quarterly Activities

MANAGEMENT MEETINGS

On October 10th

2011, AWSC General Director participated in the first Rural Development Forum

that was held in Jermuk, Armenia. The two-day forum was organized in the scope of the 15th

anniversary of the establishment of local municipalities in Armenia. The purpose of the forum

was to support the sustainable development of rural areas through dialogue and exchange of

experience, guidelines of projects/policies implementation process. The forum was organized by

the Ministry of Territorial Administration and had all the representatives of the local and regional

authorities present.

The President of Armenia took part in the official opening ceremony. After the welcoming speech

the President visited the booths of all participating organizations. When passing through the

AWSC booth, The President was introduced to the activities of the company, the achievements

and current difficulties. During the first day of the forum, Mr. Lorin took part in a session about

the water supply in rural areas. It was a very productive meeting because it was an opportunity to

meet with representatives of regional authorities and present AWSC scope of work.

AWSC Staff at the Forum

Meeting the President of Armenia

QUARTERLY REPORT


115

On October 17th, 2011 the management

contract of AWSC has been extended until

2013 with possible extension of one more

year. The signing ceremony took place at the

State Water Committee with the Chairman of

Water Committee and AWSC General

Director. During these upcoming three years

SAUR will continue the management of

AWSC thus implementing investment

projects and developing the company

performance indicators.

Contract signing ceremony

On October 19th, AWSC General Director

met with the main management staff of the

company. Mr. Lorin presented the fact that

the management contract has been extended

and therefore the upcoming years have to be

planned accordingly and each directorate will

have a concrete action plan to achieve to the

set goals and perspectives. The directors

discussed specifics of investment projects,

regional inquires and future plans.

Management Meeting

External Relations:

As in last year, this year also AWSC organized an event for orphanage children. However before

the event the Public Relations Department organized a donation clothes, toys and other good for

children. During two weeks AWSC employees donated many clothes and toys for orphans. These

good, together with Christmas chocolates were taken to the Christmas event. AWSC Public

Relations department collaborated with Nunyos NGO that has projects for disabled and orphan

children and organized a Christmas event for 100 orphans from a regional orphanage.

QUARTERLY REPORT


116

Donated gifts for children

Children performing during the event

Receiving presents

The event was organized in Congress hotel with special decorations and celebrative mood that

created a special atmosphere for the children. Mr. Lorin and several female employees took part in

the event. To welcome guests children had prepared and beautifully presented poems and songs.

After the performance Santa Claus came and AWSC employees distributed Christmas presents to

children. At the end of the event children were served lunch. Certainly, this event brought joy and

happiness to the orphans and once again valued the importance of corporate social responsibility.

PR Campaigns:

On October 11th 2011 AWSC PR department organized the tenth drawing of lots for the regularly

paying customers. AWSC General Director and head of major customers department of VTB

Bank, as well as PR managers of both companies took part in thewithdraw, which was live

broadcasted on the Armenian Second TV Chanel. With the help of a special computer program,

on coincidental basis, the winners of the tenth withdraw were chosen.

QUARTERLY REPORT


117

As in June 2011, this time also AWSC

granted 10 winners, one from each

region of Armenia. As in the past

withdraws, the four prizes (each

300 000 AMD) were provided by

VTB-Armenia bank, general partner of

AWSC, and the rest of the prizes were

provided by AWSC to encourage more

customers to make regularly make

payments. The awards giving

ceremony took place on November

22nd, 2011 at the headquarters of VTB

Armenia Bank.

Winners of Tenth Drawing of lots

CUSTOMER SERVICE CENTER

October - December of 2011 Customer service center registered

1469 calls, 914 out of which were about AWSC CJSC activity

and the rest 582 didn’t refer to the company.

In October RA Public Service Regulatory Commission

implemented preliminary monitoring of customer service center

activities which were positively assessed. Besides all

suggestions are taken into consideration for improving the

service efficiency.

At the same time during the reporting period a number of

software changes took place which improved the recording of

the telephone inquiries.

Customer Service Center Calls for the IV Quarter Table-28

quantity % quantity % quantity % quantity %

North-West R/B 94 27 29% 62 66% 1 1% 4 1%

Center-West R/B 178 42 24% 127 71% 7 4% 2 1%

South R/B 95 12 13% 75 79% 2 2% 6 6%

AWSC total calls 367 81 22% 264 72% 10 3% 12 3%

Yerevan Jur calls

874

Other

(administrative,

investment)

AWSC regional branch Total Calls

including

Commercial Exploitation Technical

QUARTERLY REPORT


118

SURVEYS

This quarter the surveys of non-paying customers conducted in cooperation with commercial

directorate still have an ongoing character. This time the survey was conducted in Abovyan,

Masis and Byureghavan towns. In contrast to other cities in Abovyan the vast majority of the

customers included in the survey list has twenty-four-hour water supply and receive the service

with water meters.

For achieving more effective results all the customers of the survey of 3 cities were sent customer

status notifications before the survey indicating their consumption, payment and debt. The survey conductors also tried to find out the awareness level of the Company’s Customer

Service Center (1-71) among our customers. It was found that majority of them were unaware

about the service which means that in future necessary steps should be taken raise the awareness

level.

0%

10%

20%

30%

40%

50%

60%

70%

80%

North-West R/B Center-West R/B South R/B

29%24%

13%

66%71%

79%

1%4% 2%4%

1%6%

Commercial Explotation Technical Other

QUARTERLY REPORT


119

Questioning the Customers

Here are the results of the survey analysis:

In Masis 143 customers were not covered by the survey because they were closed doors,

24 were unknown customers, 9 refused to answer and 1 were not the customer of the Company.

In Abovyan 146 customers from the list participated in the survey because 162 are closed

doors and 75 are unknown customers and 11 refused to answer:

In Byureghavan 73 were not covered by the survey because they were closed doors and 4

refused to answer

QUARTERLY REPORT


120

The answers of the customers covered by the survey

After the survey completion the result were analyzed in commercial database. It should be

mentioned that the results of all three cities are satisfactory. It is noteworthy that some of the

customers made payments just after receiving the reminders about their debts.

Number of paying customers and amount paid

The same kind of projects is envisaged to implement in other settlements of “Armenian Water

and Sewerage” CJSC service perimeter.

insolvent33%

not informed15%

will pay30%

rejecting the debt7%

unsatisfied with service quality

15%

Byureghavan

number of

customers

paid amount

(thous. AMD)

number of

customers

paid amount

(thous. AMD)

number of

customers

paid amount

(thous. AMD)

Abovyan 95 632 91 569 62 334

Masis 22 169 26 414 33 373

Byureghavan 10 60 13 89

10/11 11/11 12/11

insolvent34%

not informed24%

will pay24%

unsatisfied with service quality

18%

Masis

QUARTERLY REPORT


121

8. INDICATORS

QUARTERLY REPORT


122

As requested by the contract, the Contract Manager shall monitor 25 indicators (3 aren’t used) on individual branch and Company level.

These indicators will give a possibility to check on the improvement of the AWSC.

INDICATORS RECAPITULATION – TABLE 30 (INDICATORS 1-25)

№ INDICATORS UNIT BASE

YEARS

Average 2005

Average 2006

Average 2007

Average 2008

Average 2009

Average 2010

IVquarter 2011

1 2 3 4 5 6 7 8 9 10

1

Weighted average number of daily hours of drinking

water service

hours/ day

6,04 7,39 9,62 10,98 12,10 13,0 14,0

15,02

2

% of individual subscribers billed on the basis of

metered consumption % 40,2 53,6 57,3 62,5 64,6 73,9 77,2

82,2

3

Weighted average water bacteriological safety

compliance % 93,8 93,8 93,9 96,2 96,6 98,6 98,2

98,2

4

Company working ratio % 194,9 176,4 138,8 133,8 133,7 106,6 102,4

117,8

5

% of cities with minimal daily hours of services % 68,1 74,1 80,1 83,9 85,6 80,7 90,1

94,0

6

% of block apartment buildings with individual or

common block meter % 38,6 56,3 61,6 67,5 70,6 76,8 79,9

82,1

http://www.free-graphics.com/clipart/Business/Cartoons/Chart_-_Up_1.shtml

QUARTERLY REPORT


123


YEARS

Average 2005

Average 2006

Average 2007

Average 2008

Average 2009

Average 2010

IVquarter 2011

1 2 3 4 5 6 7 8 9 10

7

% of block apartment buildings under contractual

agreement with the company %

8 Revenue collected on domestic subscribers per

registered inhabitant Drams/ month

166 181 242 250 286 396 446

502

9 Collection ratio (excluding budget organizations) % 47,9 36,2 62,6 72,3 75,9 83,5 89,7

100,8

10 % of subscriber with more than 4 months debt % 79,5 75,1 76,7 77,8 79,5 78,1 48,9

26,0

11

Average domestic metered consumption per metered

registered inhabitant

Liters/ cap/day

81 71 75 78 87 87 91

94

12

Average price of m3 metered and billed to domestic

subscribers

Drams/ m3

100,41 126,80 140,00 140,00 140,00 159,50 179,98

0,00

13 Growth of the total collected revenue (excluding

budget organization) from base year % 114 568 16,2 46,9 54,8 72,6 119,5 146,2

166,8

14

Ratio of water volume billed on the basis of metering

to the total metered and normative billed volume % 25,0 26,0 47,3 56,2 59,1 64,5 77,8

85,8

15 Average daily production per equivalent registered

inhabitant at water catchments levels Liters/

cap/day 668 759 754 790 827 792 742 752

16

Average daily supply to distribution reservoir per

equivalent registered inhabitant

Liters/ cap/day

QUARTERLY REPORT


124


YEARS

Average 2005

Average 2006

Average 2007

Average 2008

Average 2009

Average 2010

IVquarter 2011

1 2 3 4 5 6 7 8 9 10

17 Ratio of metered final consumption (m3) to water

production at water catchments levels % 6,8 6,4 7,8 8,1 8,5 9,4 11,6 15,2

18

Working ratio for branches with gravity systems

% 89,7 121,0 97,5 94,5 85,2 65,9 58,0 56,8

19 Working ratio for branches with pumping stations or

treatment plants % 223,3 196,8 155,2 148,9 147,2 115,5 105,0 99,9

20 Electricity cost as % of revenue collected in systems

with pumping or treatment plants % 72,6 63,1 42,6 39,7 39,2 30,8 25,7 22,7

21 Amount of chlorine effectively used per equivalent

inhabitant per year g/cap/ year

22

Total staff per 1000 individual subscribers u 9,45 8,34 7,15 6,87 6,85 6,9 6,3 6,0

23

Staff and assignment contractors total costs as % of

collected revenue % 70,2 68,9 61,9 61,4 62,2 51,1 49,4 45,2

24

Electricity consumption kwh/m3 0,43 0,38 0,31 0,30 0,29 0,25 0,23 0,23

25

% of water disinfected

% 60,9 67,8 80,0 90,3 91,2 82,6 78,8 92,9

Remark* All information concerning performance indicators is presented by attached CD.

QUARTERLY REPORT


125

INDICATOR 1

INDICATOR 2

6,04

7,39

9,62

10,98

12,1013,01

14,03 14,1314,36 14,96

15,02

0,00

4,00

8,00

12,00

16,00

20,00

24,00

Average 2004

Average 2005

Average 2006

Average 2007

Average 2008

Average 2009

Average 2010

March 11Ø³ñï 11

June 11ÐáõÝÇë 11

September 11

ê»åï»Ùµ»ñ 11

December 11

¸»Ïï»Ùµ»ñ 11

Num

ber of h

ours

of w

ate

r supplie

sæ

ñ³

Ù³

ï³

Ï³

ñ³

ñÙ³

Ý Å

³Ù»ñÇ ï

¨áÕáõÃ

ÛáõÝ

Á

Months³ÙÇëÝ»ñ

WEIGHTED AVERAGE NUMBER OF DAILY HOURS OF DRINKING WATER SERVICE

æñ³Ù³ï³Ï³ñ³ñÙ³Ý ÙÇçÇÝ ïևáÕáõÃÛáõÝÁ ûñí³ ÁÝÃ³óùáõÙ

AWSC/ ÐæÎÀ

North-West Region/ÐÛáõëÇë-²ñ¨Ùáõïù î³ñ³Í³ßñç³Ý

Center-West Region/Î»ÝïñáÝ-

²ñ¨Ùáõïù î³ñ³Í³ßñç³Ý

South Region/ Ð³ñ³í î³ñ³Í³ßñç³Ý

39,9%

53,6%57,3%

62,5%

64,6%

73,9%

77,2%77,6%

77,9%

81,2% 82,2%

20,0%

30,0%

40,0%

50,0%

60,0%

70,0%

80,0%

90,0%

Base year / ÐÇÙÝ³Ï³Ý

ï³ñÇÝ

December 05¸»Ïï»Ùµ»ñ

05


06


07


08


09


10

March 11Ø³ñï 11


September 11



11

%

Months²ÙÇëÝ»ñ

% OF INDIVIDUAL SUBSCRIBERS BILLED ON THE BASIS OF METRED CONSUMPTIONæñ³ã³÷»ñ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ %-Á

AWSC/ ÐæÎ

North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý

Center West RegionÎ»ÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý

South RegionÐ³ñ³í³ÛÇÝï³ñ³Í³ßñç³Ý

QUARTERLY REPORT


126

INDICATOR 3

INDICATOR 4

93,81% 93,84% 93,86%

96,24%

96,56%

98,58%

98,21%

98,50%

87,00%

88,00%

89,00%

90,00%

91,00%

92,00%

93,00%

94,00%

95,00%

96,00%

97,00%

98,00%

99,00%

100,00%


ï³ñÇÝ

Average 05ØÇçÇÝÁ 05







%

Months

% of implemented analyses in compliance with bacteriological safety æñÇ áñ³ÏÇ Ñ³Ù³å³ï³ëË³ÝáõÃÛáõÝÁ ÑÇ·Ç»ÝÇÏ ëï³Ý¹³ñïÝ»ñÇÝ

AWSC/ÐæÎ

North West Region/

ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

Center West Region/

Î»ÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

South Region/

Ð³ñ³í³ÛÇÝ Ù³ëÝ³×ÛáõÕ

194,9%

176,4%

138,8%133,8%133,7%

106,6%

102,4%

114,4%

104,4%98,6%

117,8%

40,0%

60,0%

80,0%

100,0%

120,0%

140,0%

160,0%

180,0%

200,0%

220,0%

240,0%


ï³ñÇÝ







I Quarter 1111 I

»é³ÙëÛ³Ï

II Quarter 11

11Ã.II »é³ÙëÛ³Ï

III Quarter 11

11Ã.III »é³ÙëÛ³Ï

IV Quarter 11

11Ã.IV »é³ÙëÛ³Ï

%


COMPANY WORKING RATIOÀÝÏ»ñáõÃÛ³Ý ³ßË³ï³ÝùÇ ³ñ¹ÛáõÝ³í»ïáõÃÛáõÝÁ

AWSC/ ÐæÎ

North West Region

ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý

Center West Region

Î»ÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý

South Region

Ð³ñ³í³ÛÇÝï³ñ³Í³ßñç³Ý

QUARTERLY REPORT


127

INDICATOR 5

INDICATOR 6

74,07%

80,10%

83,93%85,55%

80,65%

90,07% 90,07%93,71%

94,04% 94,04%

60%

65%

70%

75%

80%

85%

90%

95%

100%

105%







March 11Ø³ñï 11


September 11



11


% OF CITIES WITH MINIMAL DAILY HOURS OF SERVICE FROM THE BEGINNING OF 2011Üí³½³·áõÛÝ çñ³Ù³ï³Ï³ñ³ñÙ³Ý Å³Ù»ñáí ëå³ë³ñÏíáÕ µÝ³Ï³í³Ûñ»ñÇ % 2011 Ã-Ç ³ÙÇëÝ»ñÇÝ

AWSC/ ÐæÎ

South RegionÐ³ñ³í³ÛÇÝ ï³ñ³Í³ßñç³Ý


Center East RegionÎ»ÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý

37,6%

56,3%

61,6%

67,5%

70,6%

76,8%

79,9% 80,4% 80,8% 82,0%82,1%

15%

25%

35%

45%

55%

65%

75%

85%

95%


ï³ñÇÝ

December 05


December 06


December 07


December 08


December 09


December 10


March 11Ø³ñï 11


September 11


December 11


%

Months

% OF BLOCK APARTMENT BUILDINGS WITH INDIVIDUAL OR COMMON BLOC METERS

²ÝÑ³ï³Ï³Ý Ï³Ù ÁÝ¹Ñ³Ýáõñ çñ³ã³փ áõÝ»óáÕ µ³½Ù³µÝ³Ï³ñ³Ý ß»Ýù»ñÇ µ³Å³Ýáñ¹Ý»ñÇ ïáÏáëÁ

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


128

INDICATOR 8

INDICATOR 9

166181

242 250

286

396

446 428

482

524502

100

200

300

400

500

600

700


ï³ñÇÝ







I Quarter 11

11Ã.I »é³ÙëÛ³Ï

II Quarter 11


III Quarter 11


IV Quarter 11


Dra

ms/c

ap/m

onth

¸ñ³

Ù/³

ÝÓ/³

ÙÇë


REVENUE COLLECTED ON DOMESTIC SUBSCRIBERS PER REGISTERED INHABITANT´Ý³ÏÇã µ³Å³Ýáñ¹Ý»ñÇó ³Ùë³Ï³Ý Ñ³í³ù³·ñáõÙÁ Áëï ·ñ³Ýóí³Í µÝ³ÏãÇ

AWSC/ ÐæÎ




47,9%

36,2%

63%

72%76%

83%

90%93%

95%94%

101%

20%

30%

40%

50%

60%

70%

80%

90%

100%

110%

120%


ï³ñÇÝ







I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


% O

F C

OLLE

CT

ION

RE

VE

NU

·³

ÝÓí³

Í »

Ï³

Ùï

Ç %


COLLECTION RATIO (EXCLUDING BUDGET ORGANISATIONS)Ð³í³ù³·ñÙ³Ý ³ñ¹ÛáõÝ³í»ïáõÃÛ³Ý ïáÏáëÁ

(µ³ó³éáõÃÛ³Ùµ µÛáõç»ï³ÛÇÝ Ï³½Ù³Ï»ñåáõÃÛáõÝÝ»ñÇ)

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


129

INDICATOR 10

INDICATOR 11

79,5%75,1% 76,7% 77,8% 79,5% 78,1%

48,9%

32,5%31,4%

27,7%26,0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


ï³ñÇÝ







I Quarter 1111Ã.I

»é³ÙëÛ³Ï

II Quarter 11


III Quarter 11


IV Quarter 11


%

Month²ÙÇëÝ»ñ

% OF SUBSCRIBERS WITH 4 MONTHS DEBT OR MORE THAN 4 MONTHS²í»ÉÇ ù³Ý 4 ³Ùëí³ å³ñïù áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ ïáÏáëÁ

AWSC/ ÐæÎ




81

71 75

78

87 87

91

88

98

120

94

65

75

85

95

105

115

125

135

145

155

165


ï³ñÇÝ







I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


Liters

/cap

/day

ÈÇï

ñ/³

ÝÓ/û

ñ


AVERAGE DOMESTIC METERED CONSUMPTION PER METERED REGISTRED INHABITANT

ØÇçÇÝ ëå³éáõÙÁ ßÝãÇ Ñ³ßíáí` çñ³ã³փ áõÝ»óáÕ µÝ³ÏÇã-µ³Å³Ýáñ¹Ý»ñÇ Ñ³Ù³ñ

AWSC/ ÐæÎ

North West Region

ÐÛáõëÇë ³ñ¨ÙïÛ³Ý

ï³ñ³Í³ßñç³Ý

Center West Region

Î»ÝïñáÝ ³ñ¨ÙïÛ³Ý


South Region

Ð³ñ³í³ÛÇÝ


QUARTERLY REPORT


130

INDICATOR 12

INDICATOR 13

90,36

115,65

154,47

10,05

24,35 25,31

100,41

140,00

179,78

0

20

40

60

80

100

120

140

160

180

200

Dra

ms/

m3

¸ñ

³Ù

/ Ë

áñ

.Ù.

Period

Ժամանակահատված

PRICE OF M3 METERED AND BILLED TO DOMESTIC SUBSCRIBERS

ê³Ï³·ÇÝÁ çñ³ã³փ áõÝ»óáÕ µÝ³ÏÇã-µ³Å³Ýáñ¹Ý»ñÇ Ñ³Ù³ñ

Water/æáõñ

Sewerage/

ÎáÛáõÕÇ

Total/ ÀÝ¹³Ù»ÝÁ

AWSC/ ÐæÎ

0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%

Ba

se

ye

ar

ÐÇ

ÙÝ

³Ï

³Ý

ï³

ñÇ

Ý

Ave

rag

e 0

5Ø

ÇçÇ

ÝÁ

05

Ave

rag

e 0

6Ø

ÇçÇ

ÝÁ

06

Ave

rag

e 0

7Ø

ÇçÇ

ÝÁ

07

Ave

rag

e 0

8Ø

ÇçÇ

ÝÁ

08

Ave

rag

e 0

9Ø

ÇçÇ

ÝÁ

09

Ave

rag

e 1

0Ø

ÇçÇ

ÝÁ

10

I Q

ua

rte

r 1

11

1Ã

.I »

é³

Ùë

Û³Ï

II Q

ua

rte

r 1

11

1Ã

.II

»é

³Ù

ëÛ³

Ï

III Q

ua

rte

r 1

11

0Ã

.III »

é³

Ùë

Û³Ï

IV Q

ua

rte

r 1

11

1Ã

.IV

»é

³Ù

ëÛ³

Ï

16,2%

46,9%

54,8%

72,6%

119,5%

146,2%

132,1%

155,0%

183,8%

166,8%

% O

F C

OLL

EC

TIO

N R

EV

EN

U

Ð³

í³

ù³

·ñá

õÙó

ëï

³ó

í³

Í »

Ï³

Ùï

Ç %

GROWTH OF TOTAL COLLECTED REVENUE FROM BASE YEAR(EXCLUDING BUDGET ORGANISATIONS)

ÀÝ¹Ñ³Ýáõñ Ñ³í³ù³·ñÙ³Ý ³×Á (µ³ó³éáõÃÛ³Ùµ µÛáõç»ï³ÛÇÝ Ï³½Ù-ñÇ) µ³½³ÛÇÝ ï³ñí³ Ñ³Ù»Ù³ï

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


131

INDICATOR 14

INDICATOR 15

25% 26%

47%

56%59%

65%

78%

83%86% 88% 86%

20%

30%

40%

50%

60%

70%

80%

90%

100%


ï³ñÇÝ







I Quarter 1111Ã.I

»é³ÙëÛ³Ï

II Quarter 1111Ã.II

»é³ÙëÛ³Ï

III Quarter 1111Ã.III

»é³ÙëÛ³Ï

IV Quarter 1111Ã.IV

»é³ÙëÛ³Ï

%

Ratio of water volume billed on the basis of metering to the total metered and normative billed volume

æñ³ã³փ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇÝ ïñíáÕ çñ³ù³Ý³ÏÇ ïáÏáëÁ µ³Å³Ýáñ¹Ý»ñÇÝ ïñí³Í ÁÝ¹Ñ³Ýáõñ

çñ³ù³Ý³ÏÇ ÝÏ³ïÙ³Ùµ

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


668

759 754

790 827

792

742

670

683 753

667

200

300

400

500

600

700

800

900

1 000

1 100

1 200

Base year /

ÐÇÙÝ³Ï³Ý ï³ñÇÝ

Average 05

ØÇçÇÝÁ 05

Average 06

ØÇçÇÝÁ 06

Average 07

ØÇçÇÝÁ 07

Average 08

ØÇçÇÝÁ 08

Average 09

ØÇçÇÝÁ 09

Average 10

ØÇçÇÝÁ 10

I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


liters

/cap

/day

ÉÇï

ñ/³

ÝÓ/û

ñ

Months²ÙÇë

AVERAGE DAILY PRODUCTION PER EQUIVALENT REGISTRED INHABITANTúñ³Ï³Ý ³ñï³¹ñí³Í ÙÇçÇÝ çñ³ù³Ý³ÏÁ Ù»Ï ßÝãÇ Ñ³ßíáí

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


132

INDICATOR 17

INDICATOR 18

6,8%

6,4%

7,8%8,1%

8,5%

9,4%

11,6%

13,0%

14,2%

15,2%

13,7%

4%

6%

8%

10%

12%

14%

16%

18%


ï³ñÇÝ

Average 05

ØÇçÇÝÁ 05

Average 06

ØÇçÇÝÁ 06

Average 07

ØÇçÇÝÁ 07

Average 08

ØÇçÇÝÁ 08

Average 09

ØÇçÇÝÁ 09

Average 10

ØÇçÇÝÁ 10

I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


%

RATIO OF METERED FINAL CONSUMPTION M3 TO WATER PRODUCED æñ³ã³÷ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ ÏáÕÙÇó ëå³éí³Í çñÇ Í³í³ÉÇ ïáÏáëÁ ̀ ³ñï³¹ñí³Í çñÇ

ÁÝ¹Ñ³Ýáõñ Í³í³ÉÇ Ñ³Ù»Ù³ï

AWSC/ÐæÎ

North West Region/


Center West Region/


South Region/


89,7%

121,0%

97,5% 94,5%

85,2% 65,9%

58,0%

64,9%

55,6%

56,5%

63,5%

20,0%

40,0%

60,0%

80,0%

100,0%

120,0%

140,0%

160,0%


ï³ñÇÝ







I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


%


WORKING RATIO FOR THE BRANCHES WITH GRAVITY SYSTEMSÆÝùÝ³Ñáë Ñ³Ù³Ï³ñ· áõÝ»óáÕ Ù³ëÝ³×ÛáõÕ»ñÇ ³ßË³ï³ÝùÇ ³ñ¹ÛáõÝ³í»ïáõÃÛ³Ý ïáÏáëÁ

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


133

INDICATOR 19

INDICATOR 20

72,6%

63,1%

42,6%39,7% 39,2%

30,8%25,7% 27,8%

21,8% 22,7% 23,2%

0%

20%

40%

60%

80%

100%

120%

Base year / ÐÇÙÝ³Ï³Ý ï³ñÇÝAverage 05ØÇçÇÝÁ 05






I Quarter 1111Ã.I »é³ÙëÛ³Ï

II Quarter 1111Ã.II »é³ÙëÛ³Ï

III Quarter 1111Ã.III »é³ÙëÛ³Ï

IV Quarter 1111Ã.IV »é³ÙëÛ³Ï

% O

F C

OLLE

CT

ION

US

ED

FO

R E

LE

CT

RIC

ITY

EX

PE

NS

IES

Ð³

í³

ù³

·ñ

Ù³

Ý %

û·

ï³

·á

ñÍ

í³

Í ¿

É»Ï

ïñ

³¿Ý

»ñ

·Ç³

ÛÇ Í

³Ë

ë»ñ

Ç í×

³ñ

Ù³

Ý Ñ

³Ù

³ñ

Month²ÙÇë

ELECTRICITY COST AS % OF REVENUE COLLECTED IN SYSTEMS WITH PUMPING OR TREATMENT PLANTS äáÙå³Ï³Û³ÝÝ»ñÇ ̈ Ù³ùñÙ³Ý Ï³Û³ÝÝ»ñÇ Í³Ëë³Í ¿É»Ïïñ³¿Ý»ñ·Ç³ÛÇ ³ñÅ»ùÇ ïáÏáëÁ ÀÝÏ»ñáõÃÛ³Ý

ÁÝ¹Ñ³Ýáõñ Ñ³í³ù³·ñÙ³Ý ÝÏ³ïÙ³Ùµ

AWSC/ÐæÎ

North West

Region/ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

Center West

Region/Î»ÝïñáÝ ³ñ¨Ùáõïù Ù³ëÝ³×ÛáõÕ

South Region/Ð³ñ³í³ÛÇÝ

Ù³ëÝ³×ÛáõÕ

223,3%

196,8%

155,2%148,9% 147,2%

115,5%105,0%

114,9%

106,7% 102,5%

123,3%

50,0%

70,0%

90,0%

110,0%

130,0%

150,0%

170,0%

190,0%

210,0%

230,0%

250,0%


ï³ñÇÝ







I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


%

COMPANY WORKING RATIO FOR BRANCHES WITH PUMPING STATIONS OR WATER TREATMENT PLANTS

äáÙå³Ï³Û³ÝÝ»ñáí Ï³Ù Ù³ùñÙ³Ý Ï³Û³ÝÝ»ñáí ³ßË³ïáÕ Ù³ëÝ³×ÛáõÕ»ñÇ ³ßË³ï³ÝùÇ ³ñ¹ÛáõÝ³í»ïáõÃÛ³Ý ïáÏáëÁ

AWSC/ ÐæÎ

North West Region


Center West Region


South Region


QUARTERLY REPORT


134

INDICATOR 22

INDICATOR 23

9,45

8,34

7,156,87 6,85 6,87

6,30 6,36 6,34

6,04 6,03

4,00

5,00

6,00

7,00

8,00

9,00

10,00

11,00

12,00

Base year / ÐÇÙÝ³Ï³Ý ï³ñÇÝAverage 05ØÇçÇÝÁ 05






I Quarter 1111Ã.I »é³ÙëÛ³Ï

II Quarter 1111Ã.II »é³ÙëÛ³Ï

III Quarter 1111Ã.III »é³ÙëÛ³Ï

IV Quarter 1111Ã.IV »é³ÙëÛ³Ï

Sta

ff p

er

1000 I

ndiv

idual

Subscribers

²ßË

³ï

³Ï³

½Ù ³

Ù»Ý 1

000 ³

ÝÑ³

ï µ

³Å

³Ýáñ¹Ç Ñ

³Ù³

ñ

TOTAL STAFF FOR 1000 INDIVIDUAL SUBSCRIBERS

1 000 µ³Å³Ýáñ¹ÇÝ µ³ÅÇÝ ÁÝÏÝáÕ ³ßË³ïáÕÝ»ñÇ թիվÁ

AWSC/ÐæÎ

North West Region/ÐÛáõëÇë

³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

Center West Region/Î»ÝïñáÝ

³ñ¨Ùáõïù Ù³ëÝ³×ÛáõÕ

South Region/Ð³ñ³í³ÛÇÝ


70,2%68,9%

61,9%61,4% 62,2%

51,1%

49,4%

57,8%

49,5%

45,3%

59,3%

30,0%

35,0%

40,0%

45,0%

50,0%

55,0%

60,0%

65,0%

70,0%

75,0%

Base year /

ÐÇÙÝ³Ï³Ý ï³ñÇÝ

Average 05

ØÇçÇÝÁ 05

Average 06

ØÇçÇÝÁ 06

Average 07

ØÇçÇÝÁ 07

Average 08

ØÇçÇÝÁ 08

Average 09

ØÇçÇÝÁ 09

Average 10

ØÇçÇÝÁ 10

I Quarter 11


II Quarter 11


III Quarter 11


IV Quarter 11


% o

f co

lle

ctio

n re

ve

nu

eÐ

³í

³ù

³·

ñí

³Í

»Ï

³Ù

ïÇ

%

STAFF AND ASSIGNMENT CONTRACTOR TOTAL COST AS % OF COLLECTED REVENUE²ÝÓÝ³Ï³½ÙÇ å³Ñå³ÝÙ³Ý ÁÝ¹Ñ³Ýáõñ Í³ËëÇ ïáÏáëÁ Ñ³í³ù³·ñÙ³Ý ÝÏ³ïÙ³Ùµ

AWSC/ÐæÎ

North West Region/ÐÛáõëÇë

³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

Center West

Region/Î»ÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëÝ³×ÛáõÕ

South Region/Ð³ñ³í


QUARTERLY REPORT


135

INDICATOR 24

INDICATOR 25

0,43

0,38

0,31

0,30 0,29

0,250,23

0,25 0,23 0,23 0,26

0,00

0,10

0,20

0,30

0,40

0,50

0,60

0,70


ï³ñÇÝ







I Quarter 1111Ã.I

»é³ÙëÛ³Ï

II Quarter 11


III Quarter 11


IV Quarter 11


KW

H/m

3

/Ïí

ïÅ

/Ë.Ù

3

ELECTRICITY CONSUMPTION IN Kwh/m3 ¾É»Ïïñ³¿Ý»ñ·Ç³ÛÇ ï»ë³Ï³ñ³ñ ëå³éáõÙÁ ÏíïÅ/Ù3

AWSC/ÐæÎ

North West Region/


Center West Region/


South Region/


60,87%

67,83%

80,02%

90,30%91,21%

82,61%

78,80%69,84%

91,87%92,78%

97,34%

40,0%

50,0%

60,0%

70,0%

80,0%

90,0%

100,0%

110,0%


ï³ñÇÝ







I Quarter 1111Ã.I

»é³ÙëÛ³Ï

II Quarter 1111Ã.II

»é³ÙëÛ³Ï

III Quarter 1111Ã.III

»é³ÙëÛ³Ï

%

PERCENTAGE OF WATER DISINFECTED²Ëï³Ñ³ÝíáÕ çñÇ %

AWSC/ ÐæÎ


