report no. 8 december 2008macquarie credit union new car loan

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YOUR GUIDE TO PRODUCT EXCELLENCE Report No. 8 December 2008 PERSONAL LOAN STAR RATINGS IN THIS REPORT WE LOOK AT … Car sales stall: good news among the bad Petrol prices subsidise car loans Green projects catered for Star ratings rewards superior products CAR SALES STALL: GOOD NEWS AMONG THE BAD If you’re planning to buy a new car, your options have now widened. With the car industry feeling the squeeze of the credit crunch you can now buy Porsches at Lada prices! Admittedly this is an exaggeration but with many global car makers hitting the skids in a highly publicised way, the effects of declining sales are now being felt here. Car dealers are staring down the barrel of a 22% drop in vehicle sales, according to the latest figures from the Federal Chamber of Automotive Industry. Drop in car sales November 12 months 2007 2008 2007 2008 54,195 43,019 (-20.6%) 585,297 551,069 (-5.8%) Source: Federal Chambers of Automotive Industry Source: A.B.S. Data SUPERCEDED This report is no longer current. Please refer to the CANSTAR CANNEX website for the most recent star ratings report on this topic. How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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Page 1: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE

Report No. 8 December 2008

PERSONAL LOAN STAR RATINGS

IN THIS REPORT WE LOOK AT …

Car sales stall: good news among the bad

Petrol prices subsidise car loans

Green projects catered for

Star ratings rewards superior products CAR SALES STALL: GOOD NEWS AMONG THE BAD If you’re planning to buy a new car, your options have now widened. With the car industry feeling the squeeze of the credit crunch you can now buy Porsches at Lada prices! Admittedly this is an exaggeration but with many global car makers hitting the skids in a highly publicised way, the effects of declining sales are now being felt here. Car dealers are staring down the barrel of a 22% drop in vehicle sales, according to the latest figures from the Federal Chamber of Automotive Industry. Drop in car sales

November 12 months 2007 2008 2007 2008

54,195

43,019 (-20.6%)

585,297

551,069 (-5.8%)

Source: Federal Chambers of Automotive Industry

Source: A.B.S. Data

SUPERCEDED

This report is no longer current. Please refer to the CANSTAR CANNEX website for the most recent star ratings report on this topic.

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 2: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE 2

To add to their woes, GE and GMAC, two giants of the car financing industry, have both withdrawn completely and are no longer offering financing to car dealers. This has affected roughly 40% of car dealers. Even though the government has stepped in with an interim scheme that includes the four major banks, there is still uncertainty over the long-term future of car yard financing. The big messages for consumers in all of this are:

1. The current imbalance of car supply and demand means you can drive away with a terrific deal if you’re in the market for a new set of wheels, and

2. Arrange your finance before you go car shopping. A pre-approved car loan is likely to be much better than finance you may or may not get at the car yard.

PETROL PRICES SUBSIDISE CAR LOAN There’s no doubt much belt-tightening is going on at the moment but the rate cuts are giving homeowners some reprieve. Budgets are also looking healthier, thanks to petrol prices which are now at a much more acceptable level than previously. The majority of motorists would now be saving $20 or more per week on fuel alone. This saving could be made to work even harder if it was paid into your car loan. For instance, you would save over $1,395 if you paid an extra $80 in petrol savings per month into a car loan of $25,000 taken over 5 years at 11.63% interest. You would also pay the loan out at 4 years and 3 months. It’s a hypothetical that just may work for you and will give you a double shot at making the most of fuel savings.

GREEN PROJECTS CATERED FOR Many people struggle with the delicate balance of economy and environment. Looking at the smaller picture often reveals opportunities to make a difference at an individual level. It is therefore encouraging to see lenders introducing green products to the market to provide choice and better incentives to customers to go green at every opportunity. There are now several lenders offering green car loans for eco-friendly cars such as the Prius Hybrid and the Toyota Yaris. The leaders in the green loans field include Community First Credit Union, Savings & Loans Credit Union, Maleny Credit Union, MECU and Bendigo Bank. As well as eco-friendly cars, green personal loans can also be used for installing solar hot water systems, energy efficient appliances, rainwater tanks, insulation, double glazing or grey water treatment systems. CANSTAR CANNEX applauds the innovation lenders are beginning to show in catering for this growing market sector. We look forward to more lenders tailoring green products to support community sentiment.

Car Loan – $25,000 Loan Period – 5 years Interest rate – 11.63%* *average car loan rate Normal Repayments Monthly Repayments - $551.45 Total Interest Paid - $8,086.89 Repayment Period – 5 years

Extra Repayments, $80 per month Monthly Repayments - $631.45 Total Interest Paid - $6,689.67 Repayment Period – 4years & 3 months Total Interest Saved - $1,397.22 Total Time Saved – 9 months SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 3: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE 3

STAR RATINGS REWARDS SUPERIOR PRODUCTS CANSTAR CANNEX personal loans star ratings report compares 537 personal loan products from 93 institutions. We broke this down into 83 secured personal loans, 117 unsecured personal loans and 337 car loans. Only the top 5% in each category were awarded five stars for superior value. Our star ratings is the perfect start to making up a shopping list of products you are interested in. You may also want to check on how we rate a personal loan you currently have, or your preferred financial institution. To check the methodology we used in our star ratings, see the document at the end of the results report below. COPYRIGHT © CANSTAR CANNEX Pty Ltd ABN 21 053 646 165, 2008. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR CANNEX or not, unless with prior written permission from CANSTAR CANNEX, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR CANNEX data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR CANNEX Pty Ltd ABN 21 053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR CANNEX recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR CANNEX acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR CANNEX’s FSG for more information at www.canstarcannex.com.au.

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 4: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

����� "superior value"Australian Central CU 9.75 to 10.35 Nil 1yr to 7yr160.00Car Loan Fixed Secured No max5000 ✘✘ ✔

Australian Central CU 9.75 to 10.35 Nil variable160.00CarLoan Variable Secured No max5000 ✘✘ ✔

Australian Defence CU 8.74 to 10.00 Nil variable100.00New Car Loan No max5000 ✘✔ ✔

Capricornia CU 8.98 Nil variable130.00Equity Car Loan 75000500 ✘✘ ✘

Community First CU 7.74 Nil variable150.00Green Loan 350002000 ✔✘ ✔

Defence Force CU 9.45 to 9.75 Nil variable50.00New Car Loan 100000No min ✘✔ ✔

Heritage Building Soc 7.55 Nil variable105.00Cake & Eat It Loan 1000005000 ✘✘ ✘

Holiday Coast CU 11.19 Nil 1yr to 7yr200.00Personal Loan Fixed No max2000 ✘✘ ✔

Holiday Coast CU 8.69 Nil 1yr to 5yr200.00New Car Loan Fixed No max5000 ✘✘ ✔

Holiday Coast CU 8.44 Nil variable200.00New Car Loan Variable No max5000 ✘✘ ✔

Holiday Coast CU 7.25 Nil variable200.00FTD Secured Loan No maxNo min ✘✘ ✔

Horizon Credit Union 9.70 Nil variable50.00Car Loan Sec by Term Dep No maxNo min ✘✘ ✔

Horizon Credit Union 8.45 Nil variable100.00New Car Loan Variable No maxNo min ✘✘ ✔

Illawarra CU NSW 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300001000 ✘✘ ✔

Illawarra CU NSW 8.55 Nil 1yr to 7yr125.00New Car Loan Sec BOS 10000010000 ✘✘ ✔

Illawarra CU NSW 8.95 Nil variable125.00Variable Rate Car Loan 10000010000 ✘✘ ✔

Macquarie Credit Union 9.29 to 10.00 Nil variableNilNew Car Loan <5yrs old 500001000 ✘✔ ✔

Maritime Mining & Power 10.51 Nil variable100.00Car Loan 800001000 ✘✘ ✔

Memberfirst Credit Union 9.25 Nil variable50.00Pers Ln Sec BOS<3yrs No max1000 ✘✘ ✔

Memberfirst Credit Union 8.40 Nil variable50.00Personal Ln Sec by TD No max2000 ✘✘ ✔

Memberfirst Credit Union 11.00 Nil variable50.00Pers Ln Sec BOS 4-5yrs No max1000 ✘✘ ✔

NSW Teachers CU 8.99 Nil variable50.00New Car Loan-Unsecured 600002000 ✔✘ ✔

Police Credit 8.90 Nil variableNilCar Loan New Var 1000008000 ✘✘ ✔

Police Credit 8.89 Nil 1mth to 5yrNilCar Loan New 1000008000 ✘✘ ✔

Police Credit 9.49 Nil 1mth to 5yrNilCar Loan Used 1000008000 ✘✘ ✔

RTA Staff CU 9.24 Nil variable75.00Red Hot Car Loan No maxNo min ✘✘ ✔

Savings & Loans Cred U 8.99 to 10.35 Nil 1yr to 5yr150.00Discounted Personal Loan No max10000 ✘✘ ✔

Savings & Loans Cred U 8.49 to 9.85 Nil 1yr to 7yr150.00Green Car Loan No max10000 ✘✘ ✔

SERVICE ONE Members 10.15 Nil variable100.00Variable Rate Car Loan 75000No min ✘✘ ✔

SERVICE ONE Members 9.75 Nil 1yr to 6yr100.00Fixed Rate Car Loan 75000No min ✘✘ ✔

Unicom Credit Union 8.95 Nil variable125.00Variable Rate Car Loan 10000010000 ✘✘ ✔

Unicom Credit Union 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300002000 ✘✘ ✔

Unicom Credit Union 8.55 Nil 1yr to 7yr125.00New Car Loan Secured BOS 10000010000 ✘✘ ✔

Wagga Mutual Credit Un 11.25 Nil variableNilWagga Gold Personal Loan 10000010000 ✔✘ ✔

���� "exceptional value"Alliance One CreditUnion 9.40 Nil variableNilNew Car Loan - L24 7500010000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 1 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 5: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

���� "exceptional value"Companion CU Nil NilNew Car Loan Special ✘✘ ✘

Defence Force CU 10.45 to 11.95 Nil variable50.00Used Car Loan 100000No min ✘✔ ✔

Family First CU 6.50 Nil variable150.00Assign of Savings Loan 2000002000 ✘✘ ✔

Gateway Credit Union 7.59 Nil variableNilNew Car Loan 500003000 ✘✘ ✘

Heritage Building Soc 9.35 Nil 1yr to 10yr105.00New Car Loan 20% Deposit 1000005000 ✘✔ ✘

Heritage Building Soc 10.35 Nil variable105.00New Car Loan 1000005000 ✘✔ ✔

Horizon Credit Union 9.20 Nil variable100.00New Car Loan <1yr No maxNo min ✘✘ ✔

Horizon Credit Union 9.70 Nil variable50.00Personal Loan Sec by TD No maxNo min ✘✘ ✔

Horizon Credit Union 10.85 Nil variable50.00Budget Personal Loan Var 30000500 ✘✘ ✔

Karpaty Credit Union 9.84 Nil variable200.00Little Ripper Car Loan 100000No min ✘✘ ✔

Macquarie Credit Union 11.30 to 13.25 Nil variableNilUsed Car Loan >5yrs old 500001000 ✘✔ ✔

Maleny & District Comm 8.75 Nil variable200.00Green Star Car Loan #5 No max4000 ✘✘ ✔

Maleny & District Comm 7.74 Nil variable200.00Green Star Car Loan #1 No max4000 ✘✘ ✔

Maleny & District Comm 8.74 Nil variable200.00Green Star Car Loan #2 No max4000 ✘✘ ✔

mecu 8.24 Nil variable125.00goGreen CarLn NewG/hse6+ No max1000 ✘✘ ✔

New England CU NSW 7.99 Nil 1yr to 5yr95.00Fixed Rate Car Loan No max10000 ✘✘ ✘

New England CU NSW 7.99 Nil 1yr to 5yr95.00Fixed Rate Car Loan 100% No max10000 ✘✘ ✔

NSW Teachers CU 9.63 Nil variable50.00Used Car Loan Unsecured 500002000 ✔✘ ✔

Police Credit 10.45 Nil variableNilCar Loan Used Var 1000008000 ✘✘ ✔

Police CU SA 9.10 Nil 1yr to 5yr195.00Special Pers Loan Fixed No max5000 ✘✘ ✔

Qantas Staff CU 7.35 Nil variableNilCar Loan 100000No min ✘✘ ✘

Railways Credit Union 8.55 Nil variable100.00New Car Loan 7500010000 ✘✘ ✔

RTA Staff CU 9.70 to 11.45 Nil variable75.00New Car Loan No max1000 ✘✔ ✔

Satisfac Credit Union 8.95 Nil 5yr150.00Car Loan Fixed 1000005000 ✘✘ ✔

Satisfac Credit Union 8.70 Nil 1mth to 5yr100.004 Cylinder Car Loan 1000005000 ✘✘ ✔

Select Credit Union 10.19 Nil variable150.00New Car Loan 5000010000 ✘✘ ✔

SERVICE ONE Members 12.50 to 15.20 Nil variable100.00Personal Loan Unsecured 50000No min ✔✘ ✔

SERVICE ONE Members 12.50 to 15.20 Nil variable100.00Personal Loan Secured 750005000 ✘✘ ✔

St George Bank 11.45 $ 7.00 variable195.00Personal Loan Secured 800003000 ✘✘ ✔

Suncorp 10.95 Nil 1yr to 7yr175.00Secured Car Loans No max5000 ✘✘ ✔

Sydney Credit Union 10.39 Nil 1mth to 5yr100.00Fixed Rate Car Loan 800005000 ✘✘ ✔

Sydney Credit Union 11.14 Nil variable100.00Personal Loan Secured 800005000 ✘✘ ✘

Sydney Credit Union 10.05 Nil variable100.00New Car Loan 800005000 ✘✘ ✔

Victoria Teachers CU 8.45 Nil variableNilNew Car Loan No max10000 ✘✘ ✔

Victoria Teachers CU 9.45 Nil variableNilCar Loan Variable No max5000 ✘✘ ✔

��� "strong value"

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 2 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 6: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

��� "strong value"ABS Building Society 8.99 to 14.44 Nil variable110.00Personal Loan Variable 500003000 ✔✘ ✔

Alliance One CreditUnion 10.10 Nil variable150.00Variable Car Loan - L26 7500010000 ✘✘ ✔

Australian Central CU 13.55 Nil variable160.00Personal Loan Var Unsec No max2000 ✔✘ ✔

Australian Central CU 13.55 Nil 1yr to 7yr160.00Personal Loan FixedUnsec No max2000 ✔✘ ✔

Bananacoast Community 6.80 Nil variableScale*Personal Ln sec Term Dep No max2500 ✘✘ ✔

BankSA 10.99 $ 7.00 1yr to 5yr195.00Fixed Car Loan 800003000 ✘✘ ✔

BankSA 11.45 $ 7.00 variable195.00Variable Car Loan 800003000 ✘✘ ✔

Bendigo Bank 10.50 Nil 1yr to 5yr150.00Green Sec Personal Loan 500002000 ✘✘ ✔

Capricornia CU 11.98 Nil variable130.00Classic Car Loan 75000500 ✘✘ ✔

Capricornia CU 10.98 Nil variable130.00Performance Car Loan 75000500 ✘✘ ✔

Coastline Credit Union 10.65 Nil variable150.00Car Loan <3yr 20% Dep No max1500 ✘✘ ✘

Coastline Credit Union 10.34 Nil variable150.00Personal Loan Secured No max1000 ✘✘ ✔

Coastline Credit Union 10.95 Nil variable150.00Car Loan 20% Deposit No max1500 ✘✘ ✘

Community CPS Australi 9.55 Nil 1yr to 7yr150.00Car Loan Fxd <6yrs old 1250005000 ✘✘ ✔

Community CPS Australi 9.25 Nil 1yr to 7yr150.00Car Loan Fixed <3yrs old 1250005000 ✘✘ ✔

Community CPS Australi 10.20 Nil variable150.00Car Loan Var <6yrs old 1250005000 ✘✘ ✔

Community CPS Australi 9.35 Nil 1yr to 7yr150.00Enviro Car Loan Fixed 1250005000 ✘✘ ✔

Companion CU Nil NilUsed Car Loan ✘✘ ✘

Companion CU 8.50 to 13.50 Nil 1yr to 7yr100.00Secured Personal Loan 10000010000 ✘✔ ✔

FCCS Credit Union 9.95 to 10.95 Nil variable150.00New Car Loan No maxNo min ✘✘ ✔

Gateway Credit Union 8.54 Nil variableNilCar Loan < 5yrs Old 500003000 ✘✘ ✘

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Unsec 250005000 ✔✘ ✔

Heritage Building Soc 10.35 Nil variable105.00Used Car Loan 20%Deposit 1000005000 ✘✔ ✘

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Sec 1000005000 ✘✘ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Ln Fixed Unsec 250005000 ✔✘ ✔

Horizon Credit Union 10.25 Nil variable100.00Car Loan 13mth-<3yrs old No maxNo min ✘✘ ✔

Illawarra CU NSW 11.99 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✘ ✔

IMB Limited 9.90 Nil 1yr to 5yr125.00Personal Loan Secured 500002000 ✘✘ ✔

Intech Credit Union 9.50 to 10.80 Nil variable75.00Car Loan 1000002000 ✘✘ ✔

Karpaty Credit Union 10.55 Nil variable200.00New Boat Loan 100000No min ✘✘ ✔

La Trobe Country Credit 9.00 Nil variable182.00Discounted New Car Loan 500002000 ✘✘ ✔

Macquarie Credit Union 13.80 Nil variableNilUnsecured Personal Loan 500001000 ✔✘ ✔

Maleny & District Comm 9.74 Nil variable200.00Green Star Car Loan #3 No max4000 ✘✘ ✔

Maritime Mining & Power 13.75 Nil variable80.00Personal Loan Variable 35000500 ✔✘ ✔

mecu 9.49 Nil variable125.00goGreen CarLn Used=<7Yrs No max1000 ✘✘ ✔

mecu 8.24 Nil variable125.00goGreen CarLn NewG/hseNA No max1000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 3 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 7: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

��� "strong value"Memberfirst Credit Union 13.00 Nil variable50.00Partially Sec-Vehicle/TD No max1000 ✘✘ ✔

Memberfirst Credit Union 13.00 Nil variable50.00Car Loan 5-10 yrs old No max1000 ✘✘ ✔

MyState Financial 10.99 to 12.24 Nil variable150.00Secured Personal Loan 7500010000 ✘✘ ✔

MyState Financial 9.99 to 13.74 Nil variable125.00Unsecured Personal Loan 300003000 ✔✘ ✔

Newcastle Permanent 9.49 to 10.99 Nil 3mth to 7yr125.00Personal Loan Secured No max1000 ✘✘ ✔

Newcastle Permanent 9.49 to 10.99 Nil 3mth to 7yr125.00Used Car Loan No max1000 ✘✘ ✔

Orange Credit Union 9.00 Nil variableNilPersonal Ln Sav Sec L77 No max2000 ✘✘ ✔

Orange Credit Union 9.00 to 9.70 Nil variableNilNew Car Loan L57 No max2000 ✘✘ ✔

Powerstate Credit Union 8.95 Nil 1mth to 5yr120.00Personal Loan Fix Sec No max2000 ✘✘ ✔

Qantas Staff CU 7.65 Nil variableNilPersonal Ln Sec6mthIntro 10000010000 ✘✘ ✘

Qld Police Credit Union 8.99 to 9.50 Nil variable100.00New Vehicle Super Sav Ln 750001000 ✘✔ ✔

Railways Credit Union 10.35 Nil variable100.00Any Age Car Loan Secured 7500010000 ✘✘ ✔

Reliance Credit Union 9.26 Nil variable150.00Personal Overdraft Sec 50000500 ✘✘ ✔

RTA Staff CU 11.95 to 13.70 Nil variable75.00Bill of Sale Loans No max1000 ✘✔ ✔

Satisfac Credit Union 10.10 Nil variable150.00Car Loan Variable 1000005000 ✘✘ ✔

Savings & Loans Cred U 11.35 Nil 1yr to 7yr150.00Fixed Rate Pers Loan Sec No max2000 ✘✘ ✔

St George Bank 10.99 $ 7.00 3yr to 5yr195.00Personal Ln Secured Fxd 800003000 ✘✘ ✔

Sydney Credit Union 12.14 to 14.20 Nil variable100.00Personal Loan Unsecured 800005000 ✔✘ ✔

Unicom Credit Union 11.99 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✘ ✔

University Credit Soc 7.05 Nil variableScale*Personal Ln Sec by TD No max5000 ✘✘ ✘

Westpac 10.89 to 12.39 $ 7.50 1yr to 7yr250.00New Car Loan 1000004000 ✘✘ ✔

�� "average value"ABS Building Society 8.00 to 14.44 Nil 2yr110.00Personal Ln 2yr Fxd 500003000 ✘✘ ✔

ABS Building Society 8.50 to 13.94 Nil 1yr110.00Personal Ln 1yr Fxd 500003000 ✘✘ ✔

Alliance One CreditUnion 10.50 Nil 1mth to 7yr150.00Fixed Car Loan - L20 7500010000 ✘✘ ✔

Alliance One CreditUnion 10.90 Nil variable150.00Easy Personal Loan - L21 7500010000 ✘✘ ✔

B & E 8.95 to 9.95 Nil variable170.00Motor Vehicle <3yrs old 450003000 ✘✘ ✔

Bananacoast Community 9.50 to 11.50 Nil variable150.00Car Loan No max2500 ✘✘ ✔

BankSA 10.99 $ 7.00 2yr195.00Pers Ln Sec Fixed 2yr 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 3yr195.00Pers Ln Sec Fixed 3yr 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 4yr195.00Pers Ln Sec Fixed 4yr 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 1yr195.00Pers Ln Sec Fixed 1yr 800003000 ✘✘ ✔

BankSA 11.45 $ 7.00 variable195.00Personal Loan Sec Var 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 5yr195.00Pers Ln Sec Fixed 5yr 800003000 ✘✘ ✔

Bankstown City CU 9.40 Nil variable125.00New Car Manager 5000010000 ✘✘ ✔

BankWest 10.99 Nil 3yr to 7yr150.00Personal Loan Secured No max10000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 4 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 8: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

�� "average value"Bendigo Bank 11.50 $ 5.00 1yr to 7yr150.00Secured Personal Loan 500002000 ✘✘ ✔

Capricornia CU 13.48 to 17.48 Nil variable130.00Personal Loan Variable 30000500 ✔✘ ✔

Coastline Credit Union 11.95 Nil variable150.00Car Loan 10% Deposit No max1500 ✘✘ ✘

Coastline Credit Union 14.25 Nil variable150.00Car Loan Var Secured 1000001500 ✘✔ ✔

Companion CU Nil NilPart Secured Persoanl Ln ✘✘ ✘

Companion CU 8.50 to 14.50 Nil 1yr to 7yr100.00Unsecured Pers Ln (P&I) 500005000 ✔✘ ✔

Credit Union Australia 9.69 Nil variable120.00Vehicles <2yrs old -30k 300001000 ✘✘ ✔

Credit Union Australia 10.69 Nil variable120.00Used Vehicle 2-5 yrs old 1000001000 ✘✘ ✔

Easy Street Fin Services 12.34 Nil 1yr to 5yrNilEasyLoan Fixed 350005000 ✔✘ ✔

Easy Street Fin Services 11.60 Nil variableNilEasyLoan Variable 350005000 ✔✘ ✔

Encompass Credit Union 10.20 Nil variable125.00Motor Loan (Up to 2yrs) 700001000 ✘✘ ✔

Family First CU 9.00 to 13.75 Nil variable150.00Secured Car Loan 750005000 ✘✘ ✔

First Choice CreditUnion 8.99 to 9.99 Nil variable100.00New Car Loan No max2000 ✔✘ ✔

Gateway Credit Union 10.09 Nil variableNilCar Loan > 5yrs Old 500003000 ✘✘ ✘

Greater Building Society 8.49 to 9.99 Nil 1yr to 7yr150.00New Car Loan 1000005000 ✘✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Loan Fixed Sec 1000005000 ✘✘ ✔

Heritage Building Soc 11.35 Nil variable105.00Used Car Loan 1000005000 ✘✔ ✔

Holiday Coast CU 11.20 to 12.95 Nil variable200.00Great Day Personal Loan 50000No min ✘✘ ✔

Holiday Coast CU 11.19 to 13.70 Nil variable200.00Personal Loan Variable No max5000 ✘✘ ✔

Horizon Credit Union 12.75 Nil variable100.00Used Car Ln>3yrs old No maxNo min ✘✘ ✔

Karpaty Credit Union 10.80 to 13.80 Nil variable200.00Car Loan 100000No min ✘✘ ✔

La Trobe Country Credit 9.85 Nil variable182.00Gold New Car Loan 500002000 ✘✘ ✔

Macarthur Credit Union 10.95 Nil variable50.00Personal Loan (Secured) No maxNo min ✘✘ ✔

Macarthur Credit Union 8.95 Nil variable50.00Car Loan (New) No maxNo min ✘✘ ✔

Memberfirst Credit Union 14.25 Nil variable50.00Personal Loan Unsecured No maxNo min ✔✘ ✔

New England CU NSW 8.99 to 10.99 Nil variable95.00Special Car Loan No max10000 ✘✘ ✔

NSW Teachers CU 12.64 Nil variable50.00All Purpose Loan 800002000 ✔✘ ✔

NSW Teachers CU 12.64 Nil variable50.00Loan for Investment 800002000 ✔✘ ✔

Orange Credit Union 10.20 to 11.20 Nil variableNilUsed Car Loan L54/56/58 No max2000 ✘✔ ✔

Police Credit 13.95 Nil variableNilPersonal Loan Unsecured 600003000 ✔✘ ✔

Police Credit 13.95 Nil variableNilPersonal Loan Secured 600003000 ✘✘ ✔

Powerstate Credit Union 8.95 Nil 1yr to 5yr120.00Car Loan Fixed Secured No max2000 ✘✘ ✔

Qantas Staff CU 9.15 Nil variableNilPersonal Ln Sec Revert 10000010000 ✘✘ ✘

Qld Police Credit Union 13.25 Nil variable100.00Whole of Pay SuperSav Ln 750001000 ✔✘ ✔

Qld Police Credit Union 11.50 to 13.29 Nil variable100.00Used Vehicle SuperSav Ln 750001000 ✘✔ ✔

Queenslanders CU 10.65 Nil 2yr to 5yr80.00New Car Loan Fxd 550002000 ✔✘ ✘

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 5 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 9: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

�� "average value"Select Credit Union 10.69 to 16.69 Nil variable150.00Used Car Loan No max10000 ✔✘ ✔

TIO Banking 10.25 $ 5.00 1yr to 7yr225.00Car Loan (New) 7000020000 ✘✘ ✔

Victoria Teachers CU 11.20 Nil variableNilPersonal Loan Variable No maxNo min ✔✘ ✔

Wagga Mutual Credit Un 11.00 Nil variable125.00New Car Variable Loan 1000005000 ✘✘ ✘

Westpac 11.39 to 13.39 $ 7.50 1yr to 7yr250.00Used Car Loan 1000004000 ✘✘ ✔

� "satisfactory value"ABS Building Society 7.75 to 15.44 Nil 3yr110.00Personal Ln 3yr Fxd 500003000 ✘✘ ✔

Adelaide Bank 11.50 Nil 1yr to 7yr150.00Car Loan No max5000 ✘✘ ✔

Alliance One CreditUnion 13.20 Nil variable150.00Secured Personal Ln -L22 750005000 ✘✘ ✔

ANZ 13.80 Nil variable125.00Graduate Loan 400005000 ✔✘ ✔

Arab Bank Australia 10.25 Nil 1yr to 5yr200.00Personal Loan Sec Fixed 500005000 ✘✘ ✔

Arab Bank Australia 10.55 Nil variable200.00Personal Ln Secured Var 500005000 ✘✘ ✔

Arab Bank Australia 12.05 Nil 1yr to 5yr200.00Personal Loan Unsec Fixd 500005000 ✔✘ ✔

Australian Defence CU 13.90 Nil variable100.00Personal Loan Secured No max5000 ✘✘ ✔

Australian Defence CU 10.95 to 11.95 Nil variable100.00Used Car Loan No max5000 ✘✘ ✔

B & E 10.70 to 11.70 Nil variable170.00Motor Vehicle >3yrs old 300003000 ✘✘ ✔

Bananacoast Community 11.50 to 13.50 Nil variable395.00Personal Loan Secured No max2500 ✘✘ ✔

Bananacoast Community 11.80 Nil variableScale*Personal Loan sec mobile No max2500 ✘✘ ✘

Bank of Queensland 12.28 $ 7.50 variable150.00Car Loan Variable No max5000 ✘✘ ✔

Bank of Queensland 11.64 $ 7.50 1yr to 7yr150.00Car Loan Fixed No max5000 ✘✘ ✔

BankSA 14.89 $ 9.00 variable150.00Personal Loan Unsec Var 400003000 ✔✘ ✔

BankSA 13.99 $ 9.00 4yr150.00Pers Ln Unsec Fixed 4yr 400003000 ✔✘ ✔

BankSA 13.99 $ 9.00 3yr150.00Pers Ln Unsec Fixed 3yr 400003000 ✔✘ ✔

Bankstown City CU 10.99 Nil variable125.00Car Manager 5000010000 ✘✘ ✔

CBFC 11.15 Nil 1yr to 4yr250.00Personal Loan Fxd 1-4yr 15000010000 ✘✘ ✔

Commonwealth Bank 13.30 $ 10.00 1yr to 7yr135.00Personal Ln Fixed Unsec 500005000 ✔✘ ✔

Community CPS Australi 13.95 Nil variable150.00Personal Loan Var Unsec 800003000 ✔✘ ✔

Community CPS Australi 13.50 Nil 1yr to 7yr150.00Personal Loan Fxd Unsec 800003000 ✔✘ ✔

Community First CU 9.75 Nil 1yr to 5yr150.00New Car Loan Fixed 6000010000 ✔✘ ✔

Credit Union Australia 11.20 Nil variable120.0020% equity in RealEstate 1000001000 ✔✘ ✔

ECU Australia 10.50 Nil variable120.00Car Loan 500005000 ✔✘ ✔

ECU Australia 11.50 Nil variable100.00Lifestyle Loan 500005000 ✔✘ ✔

Encompass Credit Union 8.99 Nil variable125.00Personal Loan Sec by TD No maxNo min ✘✘ ✔

Encompass Credit Union 12.75 Nil variable125.00Personal Loan Secured 400001000 ✘✘ ✔

Esanda 12.25 to 13.99 $ 5.00 5yr250.00New Car Loan (5 yrs) No max7500 ✘✔ ✔

First Choice CreditUnion 10.25 to 11.35 Nil variable100.00Used Car Loan No max2000 ✔✔ ✘

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 6 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 10: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

� "satisfactory value"Greater Building Society 9.49 to 11.99 Nil 1yr to 5yr150.00Used Car Loan Up to 6yrs 1000005000 ✘✔ ✔

Greater Building Society 10.49 to 11.99 Nil 1yr to 3yr150.00Used Car Ln 7-10yrs old 1000005000 ✘✔ ✔

Greater Building Society 8.49 to 10.49 Nil 1yr to 7yr150.00Personal Loan Secured 1000005000 ✘✔ ✔

Holiday Coast CU 12.20 to 13.45 Nil variable200.00Great Day Plus Pers Loan 30000No min ✔✘ ✔

Horizon Credit Union 13.95 Nil variable50.00Personal Loan Variable No maxNo min ✔✘ ✔

Horizon Credit Union 13.95 Nil variable50.00Car Ln Var Unsecured No maxNo min ✔✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-New Veh <5yrs 1000001000 ✘✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-TermDeposit <5yr 10000001000 ✘✘ ✔

Hume Building Society 12.00 Nil 1yr to 5yr100.00Secured-Vehicle to 5yrs 750001000 ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Used Car Loan 25000No min ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Secured 25000No min ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00New Car Loan 70000No min ✘✘ ✔

Intech Credit Union 12.30 to 16.45 Nil variable75.00Personal Loan 400002000 ✔✘ ✔

Karpaty Credit Union 10.80 to 13.80 Nil variable200.00Boat Loan 100000No min ✘✘ ✔

La Trobe Country Credit 9.70 Nil variable182.00Discounted Used Car Loan 500002000 ✘✘ ✔

La Trobe Country Credit 10.20 Nil variable182.00Gold Used Car Loan 500002000 ✘✘ ✔

Lifeplan Funds Managem 10.24 Nil 1yr to 5yr100.00Sec Term Combo 1-5yr Fxd 500002000 ✘✘ ✘

Lifeplan Funds Managem 9.25 Nil variable100.00Per Ln Sec by Bond/Dep 500002000 ✘✘ ✘

Maleny & District Comm 13.24 Nil variable200.00Green Star Car Loan #4 No max4000 ✘✘ ✔

Maroondah Credit Union 9.25 to 14.50 Nil variableScale*Personal Loan Variable 600003000 ✔✘ ✔

mecu 11.99 Nil variableNilPersonal Loan No max1000 ✔✘ ✔

Members Equity Bank 12.99 Nil 1yr to 5yr100.00Personal Loan Fxd 300005000 ✔✘ ✔

nab 14.49 to 15.34 $ 10.00 variable150.00Personal Ln Unsec Var 800005000 ✔✘ ✔

nab 12.59 Nil variable150.00Pers Ln Fully Sec Var No max5000 ✘✘ ✔

nab 13.04 Nil 1yr to 7yr150.00Pers Ln Fully Sec Fixed No max5000 ✘✘ ✔

New England CU NSW 11.99 Nil variable95.00Car Loan No max5000 ✔✘ ✔

Nurses First 10.99 to 11.25 $ 2.50 variable149.00Personal Loan Secured No max5000 ✘✘ ✔

Police & Nurses Credit 10.99 $ 2.50 variable149.00Personal Loan Secured No max5000 ✘✘ ✔

Police CU NSW 10.49 Nil variable82.00Driveaway Car Loan No max5000 ✘✘ ✔

Police CU SA 13.79 Nil variable195.00Special Variable Pers Ln No max3000 ✔✘ ✔

Powerstate Credit Union 9.95 Nil variable120.00Car Loan Variable Sec No max2000 ✘✘ ✔

Powerstate Credit Union 11.75 Nil variable120.00Personal Loan Var Sec No max2000 ✘✘ ✔

Qantas Staff CU 11.90 Nil variableNilPersonal Loan Unsecured 50000No min ✔✘ ✔

Qld Professional CU 9.25 to 12.25 Nil variable50.00Car Loan No max500 ✔✔ ✔

Qld Teachers CU 9.50 Nil variable100.00New Car Ln Special Sec 600003000 ✘✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 7 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 11: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

� "satisfactory value"Queenslanders CU 9.70 to 13.75 Nil variable80.00Car Loan Var 1-5yr Old 550002000 ✔✘ ✔

Queenslanders CU 9.70 to 11.70 Nil variable80.00New Car Loan 550002000 ✔✘ ✔

Railways Credit Union 13.10 Nil variable100.00Personal Loan Var Rate 750005000 ✔✘ ✔

Reliance Credit Union 11.25 Nil 1yr to 7yr150.00New Car Loan 500005000 ✘✘ ✔

RTA Staff CU 13.70 Nil variable75.00Unsecured Personal Loan 300001000 ✔✘ ✔

Satisfac Credit Union 12.85 Nil variable100.00Personal Loan Variable 500001000 ✔✘ ✔

Select Credit Union 11.99 to 16.69 Nil variable150.00Personal Loan Var Rate 3500010000 ✔✘ ✔

SGE Credit Union Nil NilNew Car Loan ✘✘ ✘

SGE Credit Union Nil NilPersonal Loan Secured ✘✘ ✘

SGE Credit Union Nil NilPersonal Loan Unsecured ✘✘ ✘

St George Bank 14.89 $ 9.00 variable150.00Personal Loan Unsecured 400003000 ✔✘ ✔

St George Bank 13.89 $ 9.00 4yr150.00Unsecured Fixed 4yr 400003000 ✔✘ ✔

St George Bank 13.89 $ 9.00 5yr150.00Unsecured Fixed 5yr 400003000 ✔✘ ✔

Suncorp 13.98 Nil 1yr to 7yr175.00Personal Loan-Unsecured No max5000 ✔✘ ✔

Sutherland Credit Union 8.95 Nil variable100.00Spec Offer Car Loan Var 500005000 ✘✘ ✘

TAFE & Community CU 11.85 Nil variable50.00Personal Loan 500005000 ✔✘ ✔

TAFE & Community CU 9.01 to 9.51 Nil variable50.00Car Loan No max10000 ✘✘ ✘

TIO Banking 10.50 to 12.00 $ 5.00 1yr to 7yr225.00Car Loan-Fxd 700005000 ✘✘ ✔

University Credit Soc 9.95 to 11.95 Nil variableNilStudent Loan No max1000 ✔✘ ✔

University Credit Soc 10.90 Nil variableScale*Used Car up to 5yrs old No max1000 ✘✔ ✘

University Credit Soc 9.90 Nil variableScale*New Car up to 1yr old No max1000 ✘✘ ✘

Wagga Mutual Credit Un 11.95 Nil variable125.00Car Loan up to 3yr old 1000005000 ✘✘ ✘

Warwick Credit Union 11.35 Nil variable100.00Personal Loan Secured No max10000 ✘✘ ✔

Westpac 12.89 to 13.49 $ 7.50 1yr to 7yr250.00Personal Loan Unsecured 500004000 ✔✘ ✔

Westpac 13.19 to 14.09 $ 7.50 1yr to 7yr250.00Personal Loan Secured 1000004000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 8 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 12: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

����� "superior value"ABS Building Society 8.99 to 14.44 Nil variable110.00Personal Loan Variable 500003000 ✔✔✔✘ ✔

Australian Central CU 13.55 Nil variable160.00Personal Loan Var Unsec No max2000 ✔✔✔✔ ✔

Australian Central CU 13.55 Nil 1yr to 7yr160.00Personal Loan FixedUnsec No max2000 ✔✔✔✔ ✔

First Option CreditUnion 9.99 Nil 2yrNilPersonal Ln Fixed -Unsec 300001000 ✔✔✔✔ ✔

First Option CreditUnion 8.99 Nil 1yrNilPersonal Ln Fixed -Unsec 300001000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Ln Fixed Unsec 250005000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Unsec 250005000 ✔✔✔✔ ✔

Illawarra CU NSW 11.99 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✔✔✔ ✔

Maritime Mining & Powe 13.75 Nil variable80.00Personal Loan Variable 35000500 ✔✔✔✔ ✔

MyState Financial 9.99 to 13.74 Nil variable125.00Unsecured Personal Loan 300003000 ✔✔✔✔ ✔

SERVICE ONE Member 12.50 to 15.20 Nil variable100.00Personal Loan Unsecured 50000No min ✔✔✔✔ ✔

Unicom Credit Union 11.99 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✔✔✔ ✔

���� "exceptional value"Capricornia CU 13.48 to 17.48 Nil variable130.00Personal Loan Variable 30000500 ✔✔✔✘ ✔

Companion CU 8.50 to 14.50 Nil 1yr to 7yr100.00Unsecured Pers Ln (P&I) 500005000 ✔✔✔✘ ✔

Easy Street Fin Services 11.60 Nil variableNilEasyLoan Variable 350005000 ✔✔✔✔ ✔

Easy Street Fin Services 12.34 Nil 1yr to 5yrNilEasyLoan Fixed 350005000 ✔✔✔✔ ✔

First Option CreditUnion 10.99 Nil 3yrNilPersonal Ln Fixed -Unsec 300001000 ✔✔✔✔ ✔

Holiday Coast CU 12.20 to 13.45 Nil variable200.00Great Day Plus Pers Loan 30000No min ✔✔✔✔ ✔

Macquarie Credit Union 13.80 Nil variableNilUnsecured Personal Loan 500001000 ✔✔✔✔ ✔

Memberfirst Credit Unio 14.25 Nil variable50.00Personal Loan Unsecured No maxNo min ✔✔✔✘ ✔

Newcastle Permanent 10.99 to 12.49 Nil 3mth to 7yr125.00Personal Loan Unsecured 200001000 ✔✔✔✔ ✔

NSW Teachers CU 12.64 Nil variable50.00All Purpose Loan 800002000 ✔✔✔✔ ✔

NSW Teachers CU 12.64 Nil variable50.00Loan for Investment 800002000 ✔✔✔✔ ✔

Police Credit 13.95 Nil variableNilPersonal Loan Unsecured 600003000 ✔✔✔✔ ✔

Qld Police Credit Union 13.25 Nil variable100.00Whole of Pay SuperSav Ln 750001000 ✔✔✔✔ ✔

RTA Staff CU 13.70 Nil variable75.00Unsecured Personal Loan 300001000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 1 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 13: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

���� "exceptional value"Select Credit Union 11.99 to 16.69 Nil variable150.00Personal Loan Var Rate 3500010000 ✔✔✔✔ ✔

Suncorp 13.98 Nil 1yr to 7yr175.00Personal Loan-Unsecured No max5000 ✔✔✔✔ ✔

Victoria Teachers CU 11.20 Nil variableNilPersonal Loan Variable No maxNo min ✔✔✔✔ ✔

��� "strong value"BankSA 13.99 $ 9.00 4yr150.00Pers Ln Unsec Fixed 4yr 400003000 ✔✔✔✔ ✔

BankSA 14.89 $ 9.00 variable150.00Personal Loan Unsec Var 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 3yr150.00Pers Ln Unsec Fixed 3yr 400003000 ✔✔✔✔ ✔

Credit Union Australia 11.20 Nil variable120.0020% equity in RealEstate 1000001000 ✔✔✔✔ ✔

First Option CreditUnion 12.49 Nil variableNilUnsec Personal Loan -Var 300001000 ✔✔✔✔ ✔

Gateway Credit Union 10.19 Nil variableNilPersonal Loan Var Rate 40000No min ✔✔✔✔ ✔

Horizon Credit Union 13.95 Nil variable50.00Personal Loan Variable No maxNo min ✔✔✔✔ ✔

IMB Limited 12.99 Nil 1yr to 5yr125.00Personal Loan Unsecured 200002000 ✔✔✔✔ ✔

Maroondah Credit Union 9.25 to 14.50 Nil variableScalePersonal Loan Variable 600003000 ✔✔✔✔ ✔

Members Equity Bank 12.99 Nil 1yr to 5yr100.00Personal Loan Fxd 300005000 ✔✔✔✔ ✔

Police CU SA 13.79 Nil variable195.00Special Variable Pers Ln No max3000 ✔✔✔✔ ✔

Qantas Staff CU 11.90 Nil variableNilPersonal Loan Unsecured 50000No min ✔✔✔✔ ✔

Railways Credit Union 13.10 Nil variable100.00Personal Loan Var Rate 750005000 ✔✔✔✔ ✔

Satisfac Credit Union 12.85 Nil variable100.00Personal Loan Variable 500001000 ✔✔✔✔ ✔

St George Bank 14.89 $ 9.00 variable150.00Personal Loan Unsecured 400003000 ✔✔✔✔ ✔

St George Bank 13.89 $ 9.00 3yr150.00Unsecured Fixed 3yr 400003000 ✔✔✔✔ ✔

St George Bank 13.89 $ 9.00 4yr150.00Unsecured Fixed 4yr 400003000 ✔✔✔✔ ✔

St George Bank 13.89 $ 9.00 5yr150.00Unsecured Fixed 5yr 400003000 ✔✔✔✔ ✔

University Credit Soc 9.95 to 11.95 Nil variableNilStudent Loan No max1000 ✔✔✔✔ ✔

�� "average value"Australian Defence CU 13.90 to 17.90 Nil variable100.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 2 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 14: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

�� "average value"BankSA 13.99 $ 9.00 1yr150.00Pers Ln Unsec Fixed 1yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 2yr150.00Pers Ln Unsec Fixed 2yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 5yr150.00Pers Ln Unsec Fixed 5yr 400003000 ✔✔✔✔ ✔

Bendigo Bank 14.10 $ 5.00 1yr to 5yr150.00Unsecured Personal Loan 200002000 ✔✔✔✔ ✔

Coastline Credit Union 14.45 to 17.45 Nil variable150.00Personal Ln Unsec 1000001000 ✔✔✔✔ ✔

Commonwealth Bank 13.30 $ 10.00 1yr to 7yr135.00Personal Ln Fixed Unsec 500005000 ✘✔✔✔ ✔

Community CPS Australi 13.95 Nil variable150.00Personal Loan Var Unsec 800003000 ✔✔✔✔ ✔

Community CPS Australi 13.50 Nil 1yr to 7yr150.00Personal Loan Fxd Unsec 800003000 ✔✔✔✔ ✔

Credit Union Australia 12.99 Nil variable120.00Personal Loan Unsecured 1000001000 ✔✔✔✔ ✔

FCCS Credit Union 13.95 to 14.95 Nil variable150.00Unsecured Personal Loan 200001000 ✔✔✔✔ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Unsecured 25000No min ✔✔✔✔ ✔

Intech Credit Union 12.30 to 16.45 Nil variable75.00Personal Loan 400002000 ✔✔✔✔ ✔

mecu 11.99 Nil variableNilPersonal Loan No max1000 ✔✔✔✔ ✔

nab 14.49 to 15.34 $ 10.00 variable150.00Personal Ln Unsec Var 800005000 ✔✔✔✔ ✔

TAFE & Community CU 11.85 Nil variable50.00Personal Loan 500005000 ✔✔✔✔ ✔

Westpac 12.89 to 13.49 $ 7.50 1yr to 7yr250.00Personal Loan Unsecured 500004000 ✔✔✔✔ ✔

� "satisfactory value"Adelaide Bank 14.10 Nil 1yr to 7yr150.00Unsecured Personal Loan No max5000 ✔✔✔✘ ✔

Alliance One CreditUnio 15.45 Nil variable115.00Unsec All Purpose - L23 750001000 ✔✔✔✔ ✔

ANZ 13.80 Nil variable125.00Variable Rate Pers Loan No max5000 ✔✔✔✔ ✔

ANZ 13.89 Nil 1yr to 7yr125.00Fixed Rate Personal Loan No max5000 ✔✔✔✔ ✔

Arab Bank Australia 12.05 Nil 1yr to 5yr200.00Personal Loan Unsec Fixd 500005000 ✘✔✔✘ ✔

Arab Bank Australia 12.45 Nil variable200.00Personal Loan Unsec Var 500005000 ✘✔✔✘ ✔

Bank of Queensland 14.68 $ 7.50 variable150.00Personal Ln Var Unsec 400003000 ✔✔✔✔ ✔

Bank of Queensland 14.64 $ 7.50 1yr to 7yr150.00PersLoan Fxd Unsecured 400003000 ✔✔✔✘ ✔

BankWest 14.89 $ 8.00 3yr to 7yr150.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

Commonwealth Bank 13.90 to 15.90 $ 10.00 variable135.00Personal Loan Var Unsec 500005000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 3 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 15: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

� "satisfactory value"ECU Australia 11.50 Nil variable100.00Lifestyle Loan 500005000 ✔✔✔✘ ✔

Family First CU 15.55 to 18.05 Nil variable150.00Personal Loan Variable 275002000 ✔✔✔✔ ✔

First Choice CreditUnion 15.25 Nil variable100.00Personal Loan 300002000 ✔✔✔✔ ✔

Greater Building Society 12.49 to 13.99 Nil 1yr to 7yr150.00Personal Ln-Home Owner 250005000 ✔✔✔✔ ✔

Greater Building Society 12.49 to 13.99 Nil 1yr to 3yr150.00Personal Ln-Non Homeown 250005000 ✔✔✔✔ ✔

Hume Building Society 13.75 Nil 1yr to 5yr100.00Personal Loan Unsecured 500001000 ✔✔✔✘ ✔

Hunter Mutual 13.94 Nil variable75.00Personal Ln L42 3000010000 ✔✔✔✘ ✔

Karpaty Credit Union 14.80 Nil variable200.00Personal Loan Unsecured 50000No min ✔✔✔✔ ✔

Lifeplan Funds Manage 10.24 Nil 1yr to 5yr100.00Unsec Term Combo 1-5yrFx 200002000 ✔✔✔✘ ✔

Lifeplan Funds Manage 10.24 Nil variable100.00Pers Ln Fxd 1-5yrs Unsec 200002000 ✔✔✔✘ ✔

Macarthur Credit Union 13.95 Nil variable50.00Personal Loan(Unsecured) No maxNo min ✔✔✔✘ ✔

nab 14.49 to 15.34 $ 10.00 1yr to 7yr150.00Personal Ln Unsec Fixed 800005000 ✔✔✔✔ ✔

Nurses First 13.99 to 14.50 $ 2.50 variable149.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

Orange Credit Union 15.00 Nil variableNilPersonal Loan Unsec L44 No max5000 ✔✔✔✔ ✔

Police & Nurses Credit 13.99 $ 2.50 variable149.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

Police CU NSW 13.50 Nil variable82.00Personal Loan Unsecured 300001000 ✔✔✔✘ ✔

Police CU SA 17.00 Nil variable195.00Standard Variable PersLn No max3000 ✔✔✔✔ ✔

Police CU SA 15.49 Nil variable195.00Variable Rate Pers Loan No max500 ✔✔✔✔ ✔

Qld Police Credit Union 15.25 Nil variable100.00All Purpose Loan 750001000 ✔✔✔✔ ✔

Qld Professional CU 15.50 Nil variable50.00Personal Loan No max500 ✔✔✔✔ ✔

Qld Teachers CU 12.70 to 15.30 Nil variable100.00Personal Loan Variable 600003000 ✔✔✔✔ ✔

Reliance Credit Union 15.25 Nil variable150.00Personal Overdraft unsec 50000500 ✔✔✔✔ ✔

SGE Credit Union Nil NilPersonal Loan Unsecured ✘✘✘✘ ✘

University Credit Soc 13.45 Nil variableScalePersonal Loan Unsecured No max5000 ✔✔✔✔ ✔

Wagga Mutual Credit Un 15.25 Nil variable125.00Personal Loan Unsecured 300005000 ✔✔✔✔ ✔

Warwick Credit Union 13.50 to 17.65 Nil variable100.00Personal Ln Unsec/Pt Sec 300001000 ✔✔✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 4 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 16: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

����� "superior value"Family First CU 6.50 Nil variable150.00Assign of Savings Loan 2000002000 ✔✔✔✔ ✔

First Option CreditUnion 7.94 Nil variableNil100% Cash Secured Perl 700001000 ✔✔✔✔ ✔

Heritage Building Soc 7.55 Nil variable105.00Cake & Eat It Loan 1000005000 ✔✔✔✔ ✔

Holiday Coast CU 11.19 Nil 1yr to 7yr200.00Personal Loan Fixed No max2000 ✔✔✔✔ ✔

Holiday Coast CU 7.25 Nil variable200.00FTD Secured Loan No maxNo min ✔✔✔✔ ✔

Illawarra CU NSW 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300001000 ✔✔✔✔ ✔

Memberfirst Credit Unio 8.40 Nil variable50.00Personal Ln Sec by TD No max2000 ✔✔✔✘ ✔

SERVICE ONE Member 12.50 to 15.20 Nil variable100.00Personal Loan Secured 750005000 ✔✔✔✔ ✔

Unicom Credit Union 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300002000 ✔✔✔✔ ✔

���� "exceptional value"Bananacoast Communit 6.80 Nil variableScalePersonal Ln sec Term Dep No max2500 ✔✔✔✘ ✔

Companion CU 8.50 to 13.50 Nil 1yr to 7yr100.00Secured Personal Loan 10000010000 ✔✔✔✔ ✔

First Option CreditUnion 9.99 Nil 2yrNilPersonal Loan Fixed -Sec 800001000 ✔✔✔✔ ✔

First Option CreditUnion 8.99 Nil 1yrNilPersonal Loan Fixed -Sec 800001000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Sec 1000005000 ✔✔✔✔ ✔

Horizon Credit Union 10.85 Nil variable50.00Budget Personal Loan Var 30000500 ✔✔✔✔ ✔

Horizon Credit Union 9.70 Nil variable50.00Personal Loan Sec by TD No maxNo min ✔✔✔✔ ✔

IMB Limited 9.90 Nil 1yr to 5yr125.00Personal Loan Secured 500002000 ✔✔✔✔ ✔

Memberfirst Credit Unio 13.00 Nil variable50.00Partially Sec-Vehicle/TD No max1000 ✔✔✔✘ ✔

MyState Financial 10.99 to 12.24 Nil variable150.00Secured Personal Loan 7500010000 ✔✔✔✔ ✔

Newcastle Permanent 9.49 to 10.99 Nil 3mth to 7yr125.00Personal Loan Secured No max1000 ✔✔✔✔ ✔

Police CU SA 9.10 Nil 1yr to 5yr195.00Special Pers Loan Fixed No max5000 ✔✔✔✔ ✔

St George Bank 11.45 $ 7.00 variable195.00Personal Loan Secured 800003000 ✔✔✔✔ ✔

St George Bank 10.99 $ 7.00 3yr to 5yr195.00Personal Ln Secured Fxd 800003000 ✔✔✔✔ ✔

University Credit Soc 7.05 Nil variableScalePersonal Ln Sec by TD No max5000 ✔✔✔✔ ✔

��� "strong value"ABS Building Society 8.00 to 14.44 Nil 2yr110.00Personal Ln 2yr Fxd 500003000 ✔✔✔✘ ✔

ABS Building Society 8.50 to 13.94 Nil 1yr110.00Personal Ln 1yr Fxd 500003000 ✔✔✔✘ ✔

Alliance One CreditUnio 10.10 Nil variable150.00Variable Car Loan - L26 7500010000 ✔✔✔✔ ✔

Bendigo Bank 11.50 $ 5.00 1yr to 7yr150.00Secured Personal Loan 500002000 ✔✔✔✔ ✔

Coastline Credit Union 10.34 Nil variable150.00Personal Loan Secured No max1000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 1 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 17: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

��� "strong value"First Option CreditUnion 10.99 Nil 3yrNilPersonal Loan Fixed -Sec 800001000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Loan Fixed Sec 1000005000 ✔✔✔✔ ✔

Holiday Coast CU 11.20 to 12.95 Nil variable200.00Great Day Personal Loan 50000No min ✔✔✔✔ ✔

Holiday Coast CU 11.19 to 13.70 Nil variable200.00Personal Loan Variable No max5000 ✔✔✔✔ ✔

Orange Credit Union 9.00 Nil variableNilPersonal Ln Sav Sec L77 No max2000 ✔✔✔✔ ✔

Police Credit 13.95 Nil variableNilPersonal Loan Secured 600003000 ✔✔✔✔ ✔

Powerstate Credit Union 8.95 Nil 1mth to 5yr120.00Personal Loan Fix Sec No max2000 ✔✔✔✔ ✔

Reliance Credit Union 9.26 Nil variable150.00Personal Overdraft Sec 50000500 ✔✔✔✔ ✔

�� "average value"ABS Building Society 7.75 to 15.44 Nil 3yr110.00Personal Ln 3yr Fxd 500003000 ✔✔✔✘ ✔

Alliance One CreditUnio 10.50 Nil 1mth to 7yr150.00Fixed Car Loan - L20 7500010000 ✔✔✔✔ ✔

Alliance One CreditUnio 10.90 Nil variable150.00Easy Personal Loan - L21 7500010000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 2yr195.00Pers Ln Sec Fixed 2yr 800003000 ✔✔✔✔ ✔

BankSA 11.45 $ 7.00 variable195.00Personal Loan Sec Var 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 3yr195.00Pers Ln Sec Fixed 3yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 1yr195.00Pers Ln Sec Fixed 1yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 5yr195.00Pers Ln Sec Fixed 5yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 4yr195.00Pers Ln Sec Fixed 4yr 800003000 ✔✔✔✔ ✔

Companion CU Nil NilPart Secured Persoanl Ln ✘✘✘✘ ✘

FCCS Credit Union 12.45 to 17.45 Nil variable150.00Secured Personal Loan 200001000 ✔✔✔✔ ✔

First Option CreditUnion 12.49 Nil variableNilSecured Personal Ln -Var 8000010000 ✔✔✔✔ ✔

nab 12.59 Nil variable150.00Pers Ln Fully Sec Var No max5000 ✔✔✔✔ ✔

RTA Staff CU 11.95 to 13.70 Nil variable75.00Bill of Sale Loans No max1000 ✔✔✔✔ ✔

� "satisfactory value"Alliance One CreditUnio 13.20 Nil variable150.00Secured Personal Ln -L22 750005000 ✔✔✔✔ ✔

Arab Bank Australia 10.25 Nil 1yr to 5yr200.00Personal Loan Sec Fixed 500005000 ✘✔✔✘ ✔

Arab Bank Australia 10.55 Nil variable200.00Personal Ln Secured Var 500005000 ✘✔✔✘ ✔

Australian Defence CU 13.90 Nil variable100.00Personal Loan Secured No max5000 ✔✔✔✔ ✔

Bananacoast Communit 11.80 Nil variableScalePersonal Loan sec mobile No max2500 ✔✔✔✘ ✔

Bananacoast Communit 11.50 to 13.50 Nil variable395.00Personal Loan Secured No max2500 ✔✔✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 2 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 18: Report No. 8 December 2008Macquarie Credit Union New Car Loan

personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal P

urposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply

Online

Hom

e R

enovation

� "satisfactory value"Encompass Credit Unio 8.99 Nil variable125.00Personal Loan Sec by TD No maxNo min ✔✔✔✔ ✔

Encompass Credit Unio 12.75 Nil variable125.00Personal Loan Secured 400001000 ✔✔✔✔ ✔

Gateway Credit Union 10.19 Nil variableNilPersonal Ln Sec Var 7yr 50000No min ✔✔✔✔ ✔

Greater Building Society 8.49 to 10.49 Nil 1yr to 7yr150.00Personal Loan Secured 1000005000 ✔✔✔✔ ✔

Hume Building Society 12.00 Nil 1yr to 5yr100.00Secured-Vehicle to 5yrs 750001000 ✔✔✔✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-New Veh <5yrs 1000001000 ✔✔✔✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-TermDeposit <5yr 10000001000 ✔✔✔✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Secured 25000No min ✔✔✔✔ ✔

Lifeplan Funds Manage 9.25 Nil variable100.00Per Ln Sec by Bond/Dep 500002000 ✔✔✔✘ ✔

Lifeplan Funds Manage 10.24 Nil 1yr to 5yr100.00Sec Term Combo 1-5yr Fxd 500002000 ✔✔✔✘ ✔

Macarthur Credit Union 10.95 Nil variable50.00Personal Loan (Secured) No maxNo min ✔✔✔✘ ✔

nab 13.04 Nil 1yr to 7yr150.00Pers Ln Fully Sec Fixed No max5000 ✔✔✔✔ ✔

Nurses First 10.99 to 11.25 $ 2.50 variable149.00Personal Loan Secured No max5000 ✔✔✔✔ ✔

Orange Credit Union 14.75 Nil variableNilPersonal Ln Part Sec L46 No max2000 ✔✔✔✔ ✔

Police & Nurses Credit 10.99 $ 2.50 variable149.00Personal Loan Secured No max5000 ✔✔✔✔ ✔

Powerstate Credit Union 11.75 Nil variable120.00Personal Loan Var Sec No max2000 ✔✔✔✔ ✔

SGE Credit Union Nil NilPersonal Loan Secured ✘✘✘✘ ✘

Warwick Credit Union 11.35 Nil variable100.00Personal Loan Secured No max10000 ✔✔✔✘ ✔

Westpac 13.19 to 14.09 $ 7.50 1yr to 7yr250.00Personal Loan Secured 1000004000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: December 2008, (Rates as at December 17th, 2008)Page 3 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 19: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE

What are the CANSTAR CANNEX personal loan star ratings? CANSTAR CANNEX personal loan star ratings is a sophisticated rating methodology, unique to CANSTAR CANNEX that compares the dominant personal and car loan products in Australia and presents the results in a simple, user-friendly format. CANSTAR CANNEX ratings methodology is transparent and extensive. The methodology compares all types of secured and unsecured personal and car loans in Australia and accounts for an array of characteristics such as;

Loan Purpose Pre-Approval Availability Security Requirements

Deposit Requirements Repayment Capabilities Channels of Availability

The results are reflected in a consumer-friendly 5-star concept. The star ratings from the CANSTAR CANNEX personal loan star ratings are described as follows:

Superior Product Average Product

Excellent Product Satisfactory Product

Strong Product Only the top 75% of the personal loans examined actually receive a star rating between 1 and 5.

What are the categories used by CANSTAR CANNEX personal loan star ratings? CANSTAR CANNEX appreciates the clear distinction of personal loan users as two separate groups. One group of borrowers uses personal loans mainly to purchase automobiles while the other group uses personal loans to finance other interests such as debt consolidation or holidays. The latter group may require either a secured or an unsecured loan. In recognition of these differences, the CANSTAR CANNEX personal loan star ratings methodology has been modified to reflect the differences between these three groups. A snapshot of each category is provided below. The tables provide an explanation of each category as well as the relative importance of the cost and features components. There is a separate set of star ratings for each category. How does it work? How are the ‘stars’ calculated?

Each loan reviewed for the CANSTAR CANNEX personal loan star ratings is awarded points for its comparative Cost and for the array of positive Features attached to the loan. All products are assessed against these measures with the competitiveness of each product being highlighted by the star rating allocation after being compared to its peer products.

CANSTAR CANNEX personal loan star ratings -

methodology

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 20: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE 2

PRICING SCORE (C) + FEATURES SCORE (F) = TOTAL SCORE (T)

CAR LOAN

Unsecured PERSONAL

LOAN

Secured PERSONAL

LOAN

FEATURES WEIGHT

FEATURES WEIGHT

FEATURES WEIGHT

Descriptions

DESCRIPTION

LENDING TERMS 17.00% 16.00% 16.00% Min/max conditions, income/repayment ratio,

approval conditions, rate

REPAYMENT CAPABILITIES 17.00% 16.00% 16.00% Minimum repayments requirements, avenues,

repayments options

SECURITY REQUIREMENTS 3.00% 0.00% 3.00% Unsecured/ partial/ bill of sale/ lien over TD/ other

CHANNEL AVAILABILITY 7.00% 7.00% 6.00% Branch/ internet/ mobile lend/ broker/ phone

DOCUMENTATION REQUIRED 5.00% 6.00% 5.00%

Bank reference/ pay slip/ proof of residency/ previous lender ref/ tax return

PERSONAL LOAN FEES & CHARGES 6.00% 5.00% 5.00%

Initial fees/ ongoing fees/ penalty fees

LENDING AREAS 5.00% 5.00% 5.00% Lending states

SWITCHING FACILITY 6.00% 5.00% 5.00% Variable – fixed switch allowed/ fees

TURNAROUND TIMES 6.00% 5.00% 5.00% Standard approval turnaround

REDRAW FACILITY 7.00% 5.00% 5.00% Availability/ conditions/ fees

LOAN INSURANCE 6.00% 3.00% 3.00% Insurance required on purpose of loan/ Loan

insurance details

DEPOSIT REQUIREMENTS 6.00% 2.00% 2.00% 100% loan availability/ min-max deposit requirements/ rate variation for deposit

AGE GROUP RESTRICTIONS 3.00% 3.00% 3.00% Restricted to age groups/ specific age

breakdowns

STATEMENT OPTIONS 3.00% 3.00% 3.00% Frequency options/ online option

LOYALTY PROGRAMS 2.00% 2.00% 2.00% Loyalty program available/ linked rewards

program/ points per $1

PACKAGES 1.00% 2.00% 2.00% Discounts available/ associated companies

LOAN PURPOSE 0.00% 15.00% 14.00% Motorcycles/ new or used cars/ holidays/ debt

consolidation/ renovations etc. 100.00% 100.00% 100.00%

CANSTAR CANNEX personal loan star ratingsTM WEIGHTINGS COST (C) *)* FEATURES (F)** TOTAL (C+F)

Car Loan 70% 30% 100% Unsecured Personal Loan 70% 30% 100%

Secured Personal Loan 70% 30% 100% • Cost calculations consider current interest rates as well as ongoing fees associated with the loans

** Features calculations consider features/parameters, flexibility, terms and conditions

Pricing Score 70%

Feature Score 30%

Total Cost Includes interest cost and

ongoing cost

Features Includes 18 different categories

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 21: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE 3

Costs (C)

CANSTAR CANNEX compares the current loan pricing data to calculate the COST (C) component of each product’s overall score. The current interest rate, upfront fees and ongoing fees are used to calculate the total amount repaid on each loan by the borrower for the loan scenario used for each category (scenarios below). Loan Scenarios –for each of the two loan categories

• Car Loan - $25,000 repaid over 5 years - to be eligible for this category, loans must be available for car purchase and be available for the loan amount and loan term used in the car loan scenario.

• Unsecured/Secured Personal Loan - $15,000 repaid over 3 years - to be eligible for this

category, loans must be available for debt consolidation and holidays and be available for the loan amount and loan term used in that personal loan scenario.

For those loans that gave a range of interest rates, the tiered rate for the scenario loan amount was used in the calculation. The average application fee of the loan group was substituted for those loans that had a tiered application fee.

Features (F)

• Each loan Feature (F) is allocated points. Points are awarded for positive loan traits such as less fees or greater flexibility. The total features score for each category of information (eg repayment capabilities) is ranked and weighted with each category contributing to the overall Features Score (F).

Weightings

The Costs (C) plus Features (F) point scores are indexed and totalled to provide the Total Index Points. Together they form the basis of the CANSTAR CANNEX personal loan star ratings.

• The Costs and Features weights are equal in each loan profile. The weights applied to each features sub-category is subtly adjusted to account for the differences between the two groups. The process considers each category separately and assigns weights representative of the relative importance of each group of features to each group (see previous table). For both the Car Loan and Personal Loan categories, the total calculated cost of a loan accounts for a maximum 70% of each loan’s total score and the features account for the remaining 30%.

The Costs (C) plus Features (F) point scores are indexed and totalled to provide the Total Index Points. Together they form the basis of the CANSTAR CANNEX personal loan star ratings.

How are the stars awarded? The total score received for each profile ranks the products. The stars are then awarded based on the distribution of the scores according to the following guidelines. Only the personal loans that obtain a score in the top 5% of the of the score distribution receive a 5 star rating and only the top 75% of the score range receive a star rating.

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 22: Report No. 8 December 2008Macquarie Credit Union New Car Loan

YOUR GUIDE TO PRODUCT EXCELLENCE 4

How many products and financial institutions are analysed? In order to calculate the ratings, CANSTAR CANNEX analyses just over 500 Personal and Car Loans from over 90 financial institutions in Australia. In addition, over 100 parts of a product are analysed which includes product parameters, flexibility and operating terms and conditions. How often are CANSTAR CANNEX personal loans star ratings re-rated? Products are officially re-rated every six months. The results are published in a variety of mediums (newspapers, magazines, television, websites etc).

Does CANSTAR CANNEX rate other product areas?

CANSTAR CANNEX researches, compares and rates the suite of banking and insurance products listed below. These star ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the CANSTAR CANNEX website at www.canstarcannex.com.au if you would like to view the latest star ratings reports of interest.

Business banking Car insurance

Credit cards Deposit accounts Health insurance Home & Contents Life Insurance Low-doc home loans Margin lending Mortgages Package banking Personal loans Reward programs

COPYRIGHT © CANSTAR CANNEX Pty Ltd ABN 21 053 646 165, 2007. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR CANNEX or not, unless with prior written permission from CANSTAR CANNEX, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR CANNEX data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR CANNEX Pty Ltd ABN 21 053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR CANNEX recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR CANNEX acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR CANNEX’s FSG for more information at www.canstarcannex.com.au.

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf