© schindler | general management | jorge ligüerre | page 1 schindler.pdf · schindler belgggium...

Urban MobilityUrban Mobility© Schindler | General Management | Jorge Ligüerre |

A society that wants to evolveA society that wants to evolve......must always be on the move.


The Schindler GroupThe Schindler Group…


Schindler GroupGlobal presence

No.1 supplier of escalators and moving walks worldwide- Design- Installation- Service, modernization, repair

No. 2 manufacturer of elevators worldwide- Design- InstallationInstallation- Service, modernization, repair


Schindler GroupGlobal presence

45‘000 l th 140 t i th 1000 b h


45‘000 employees – more than 140 countries – more than 1000 branches

Schindler Holding Ltd.g

Executive Committee

Board of Directors

Executive Committeeof the Board

ALSOElevators & Escalators

Management CommitteeALSO

Management Committee El t d E l t ALSOElevators and Escalators

EuropeA i

Distribution (CH, D, East. Europe & Scandinavia )Americas

Asia/Pacific

EMIA

Scandinavia )

EMIA


Our product is mobilityp y

AirportsHotels HospitalsOffice Buildings

Shopping CentersShipsFactories Residential Buildings


Our VisionOur Vision…


Our vision

Leadershipth hthrough serviceservice.


We move 900 million people every day worldwidep p y yLeadership through customer service


Our MissionOur Mission…


Our missionSchindler serves its customers 24 hours a day worldwide through

Our mission

hours a day worldwide through reliability, innovation and leadership.leadership.

Schindler cares for its employees and minds the natural en ironment hile stri ing forenvironment, while striving for profitable growth.


Our ValuesOur Values…


Our values– Create value for the customer

Our values

– Commitment to people development

– Integrity

– Continuous improvement of products and services

– Ensure the safety of our employees and passengers

– Visible leadership


Our Corporate goalsOur Corporate goals and objectivesand objectives…


Our corporate goals andOur corporate goals and objectives

– Employee motivation

– Customer satisfaction

– Balanced growth

Continuous improvement of products– Continuous improvement of products and services

– Financial solidityFinancial solidity


Schindler Belgium &Schindler Belgium & LuxemburgLuxemburg…


Schindler Belgium & Luxemburgg gOrganization & Focus

- Leader on the Belgium / Luxemburg market

W th 17 illi- We move more than 17 million people each day

Our organization has more than- Our organization has more than 700 people, of whom 470 technicians, at your service each dayday

P i itProximityReactivity

Security


Schindler Belgium & Luxemburgg gOur Products

For every individual need in the market, Schindler provides an appropriate solution.

Elevators.From residential to commercial, high-rise and special elevators.

E l t d i lkEscalators and moving walks.Up, down or horizontal, Schindler will get you there.

Modernization.From minor improvements to full systemFrom minor improvements to full systemreplacement, Schindler offers a complete range of services.


Schindler Belgium & Luxemburgg gOur Products

Schindler 3300Our standard solution for the residential

market

– Highly standardized and flexible to install– Works very silently because of its new traction

blcables– Very spacious cars– Environmental friendly and economical in the

use of energy– Standard automatic evacuation system

A Market Leading Product,gsetting new Standards


Schindler Belgium & Luxemburgg gOur Services

Service LeaderA clear view on our customer relationship.

One contact person for service:– who provides quick, clear and relevant

answersanswers– who can guarantee the required and wished

service level– who is responsible for the skills and thewho is responsible for the skills and the

availability of our service teams– who can answers on all your technical and

commercial questions

A Customer CenteredA Customer Centered Approach


Schindler Belgium & Luxemburgg gOur Innovations

For every individual need in the market, Schindler provides an appropriate solutionsolution.

Miconic 10 & Schindler IDOptimal traffic managementOptimal traffic management

FieldLinkAll necessary information directlyAll necessary information directly available for each technician

Score CardScore Card.Transparency in our service


Some ReferencesSome References…


– Atomium – Brussels


– Atomium – Brussels– Gare des Guillemins - Liège


– Atomium – Brussels– Gare des Guillemins – Liège– Place Poelaert - Brussels


– Atomium – Brussels– Gare des Guillemins – Liège– Place Poelaert – Brussels– Dexia Tower - Brussels


– Atomium – Brussels– Gare des Guillemins – Liège– Place Poelaert – Brussels– Dexia Tower – Brussels– Mondrian – Brussels

L’Hoist– L’Hoist– Ellipse Building – Brussels– BCEE – Luxemburg– Musée de la ville – LuxemburgMusée de la ville Luxemburg– …


Thank youThank you.

References:

- Atomium – Brussels (André Waterkeyn)- Gare des Guillemins – Liège (Santiago Calatrava)- Place Poelaert – Brussels (AVA architectures)- Dexia Tower – Brussels (Philippe Samyn & Partners, M & J.M. Jaspers & Eyers)- Mondrian – Brussels (Assar)- L’Hoist- Ellipse Building – Brussels (Montois Partners)- BCEE – Luxemburg (Tetra Architecture)- Musée de la ville – Luxemburg (Reperages – Conny Letz)

This presentation is our intellectual property.It may not be copied in any manner nor used forin any manner, nor used for manufacturing, nor commu-nicated to any third parties without our written consent.

© schindler | general management | jorge ligüerre | page 1 schindler.pdf · schindler belgggium...

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