microage...thinkcentre m90/m90p… inspired by the natural world cat foot rubber feet (reduces...
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© 2006 MicroAge
ProgramIntroduction to MicroAgeMaria Fiore
Business Development Manager
MicroAge
Why Lenovo? Why now?Frank Richichi
Product Ambassador
Lenovo
© 2006 MicroAge
MicroAge at a glance
Canada’s leading network of independently-owned systems integrators and value-added resellers
Over 40 locations across Canada, many in operation since 1981
Specializing in multi-vendor turnkey solutions: hardware + software + technical & professional services
Vast experience in SME & public sector
© 2006 MicroAge
MicroAgeOur visionOur vision
To be Canada’s leading provider of IT products, services and solutions
Our missionOur mission
MicroAge will succeed and prosper by maintaining an unrelenting commitment to customer service excellence, delivering reliable, competitive products, and by working as true business partners with every customer
Our valuesOur values
We are committed to service excellence
We build and maintain strong relationships with customers and suppliers in the communities we serve
We succeed by fostering trust, respect and collaboration amongst our clients, associates and vendor partners
© 2006 MicroAge
Why MicroAgeDeep, broad expertise
Local presence, national scope
Strong relationships
Service excellence
© 2006 MicroAge
IT Products, Services & SolutionsPRODUCTS
IT infrastructure
Networking
Communications
Storage
SERVICESConfiguration/ integrationMaintenance & supportManaged servicesLife cycle managementIT staffing
SOLUTIONSSecurityVirtualizationMobility Backup / disaster recovery
© 2006 MicroAge
Strong RelationshipsYour trusted business technology partner
A customer-driven business model
Service-based
Collaboration
Interaction
Strong focus on IT as business driver
Meeting business goals & objectives
Solving business problems
Reducing costs, overhead, inefficiencies
Great people
Experience
Attitude
Commitment
© 2006 MicroAge
Service Excellence
Planning, consulting, design
IT asset life cycle management
Procurement & system configuration through to disposal
e-waste management
Managed services
Help desk
Service desk
Remote network monitoring
Maintenance & support plans
IT staffing
© 2006 MicroAge
Survey of 2,200 IT managers across Canada
2,200 IT managers
Private & public sector
Multiple industry channels
Small, medium & large organizations
Rank based on number of times MicroAge listed as technology leader
2009 Distinguished Award Criteria
We Just Have to Quote the Experts to Prove Our Point
In addition to maintaining control over the single most critical competitive strength – hardware reliability – Lenovo went on to reclaim past
competitive advantages…….
Dell’s satisfaction positions weakened considerably …. with notebook value being the most recent among
weakening positions…..
HP’s scores have been hit the hardest in the 4Q09 reporting period ….. three successive calendar
quarters of declining ratings….
March 03, 2010
Notebooks: Corporate IT Buying Behavior & Customer Satisfaction Survey
Dell
HP
Common Enemies of PCs
• Heat and thermal problems
• Dust
• Pressing, bending and flexing
• Dropping and banging
• Liquid spills
• Static discharge
• Vibrations
• Foreign objects in carrying cases
ThinkPad Protects The System Board
According to the International Magnesium Association, Mg alloys have the best strength-to-weight ratio of any of the commonly used structural metals.
The average cost of data residing in a notebook is $244,810 – Gartner
ThinkPad Protects Your Data
Robust HDD
Air vents at front edge
Air vents under ExpressCard Large exit air vents
Air vents on bottomLiquid cooled processor heat sink design
ThinkPads Increase Comfort, Reliability, and Performance By Managing Heat Better
Lenovo’s superior cooling allows Intel Turbo Boost on Core i5 and i7 processors to run faster and longer on ThinkPad Calpella platform than our competitors
…
Owl Blade 4th Generation Fan Design
ThinkPad Manages Heat Better Than Dell
ThinkPad T400
DELL Latitude E6400
Lenovo designs its own thermal solutions for ThinkPad notebooks.
Top Side Bottom Side
Top Side Bottom Side
4th Generation Owl Fan Technology Makes Calpella ThinkPad Systems the Quietest ThinkPads Ever
ThinkPad T400
Top Side Bottom Side
ThinkPad T410
Top Side Bottom Side
ThinkPad T400
ThinkPad T410
• New ThinkPads are 50-70 % quieter than the competition
• ThinkPads have 5-speed fan with smooth ramp up/down
• Competitors have 3 speed fans on most models with less smooth ramping
ARR = annual repair rate ARR Year 1 ARR Year 2 ARR Year 3Gartner2005/20062008 (Estimated)
15%12%
18% 22%
ThinkPad2005/20062007 ships2008 ships
10%9%8%
13%11%
14%
Enhanced ThinkPad Reliability Reduces IT Costs and Lost End User Productivity*
*Gartner Industry averages are from Gartner Report: Benchmarking PC Hardware Reliability” – June 20, 2006
LENOVO CONFIDENTIALLENOVO CONFIDENTIAL
Pick the Right ThinkPad to Suit Your Business
W SeriesEngineer / Graphics Pro
Workstation Power
• Most powerful notebook ever
• High-performance graphics
• High-resolution displays
X SeriesRoad Warrior
Ultimate Ultraportable
• Up to 11 hours battery life
• Full-sized keyboard• Razor thin and light
T SeriesPerfectionist
Premier performance
• Performance, portability & security
• Cool, quiet, thin, energy-efficient
L SeriesExpander
Expansion & Security
• Performance, portability & security
• Cool, quiet and energy-efficient
Workstation Performance
& Graphics
FullExpandability
Lightweight: < 3 lbs.
All theextras
Edge Series
SMB / EntrepreneurNo-compromise ThinkPad every business can afford
• Excellent performance• Progressive design• HD audio and HDMI output• Wireless connectivity
2010 ThinkPad WOW Features*
User Experience • Next Gen Keyboard• Next Gen Touchpad• Next Gen Fingerprint Reader
w/ Power on Authentication
• Optimized use of LED Indicators• USB 3.0 on workstations• Multitouch
Displays• SimpleTap
ThinkVantage Utility
Battery Life & Power Mgt
• Instant Resume 2• Powered USB port
• Higher capacity batteries (up to
22 hours on T Series with
extended and standard
batteries)
Security • Next gen
fingerprint reader • Integrated smart card
solution
• ThinkVantage Hardware
Password Manager (centrally
managed)
Voice Over IP and Communications
• Office Communicator
Certified
• 2.0MP Camera• Digital Dual Array
Microphones
• Microphone & Camera Mute
buttons
• VOIP Hotkey• Qualcomm Gobi2000 WWAN &
GPS radio
Environmental Leadership
• Top environmental
declarations
• Green packaging• Green Power Meter
• Post‐consumer recyclables • Arsenic‐free systems• Low‐halogen systems
*Included features may vary by series and model
ThinkCentre Desktops Are Engineered to Be Easier to Service and More Reliable
Vibration dampeners on HDD
Steel chassis on all models supports up to 100 lbs / 45 kg
Front to back air flow on all models for cooler running systems
USB ports positioned for ease of use
Tool-less removal of most major components
"Car hood" serviceability
5x the gold plating on key connectors (M58, M58p)
Tool-less hard drive
ThinkCentre M90/M90p… Inspired by the Natural World
Cat foot rubber feet(Reduces vibration)
Butterfly back plate(Improves reliability)
Shark Fan(Reduces drag and noise)
*SFF
What are the benefits of thermal improvement?HDD Cooler50oC↘47oC6% improvement
VRM Cooler90oC↘80oC11% improvement
FAN Speed1300 rpm↘700 rpm30% improvement
Front
ThinkCentre M55
Front
ThinkCentre M57
Front
ThinkCentre M58
ThinkCentre: the Ultimate Business Desktop
Continuous Thermal Improvements
Good thermals aren’t just hype: a cooler PC uses less power, lasts longer
Front
ThinkCentre M90
ARR = annual repair rate ARR Year 1 ARR Year 2 ARR Year 3Gartner2005/2006 5% 6% 8%
ThinkCentre2005/200620072008
4%4%3%
4%4%
4%
Enhanced ThinkCentre Reliability Reduces IT Costs and Lost End User Productivity*
*Gartner Industry averages are from Gartner Report: Benchmarking PC Hardware Reliability” – June 20, 2006
LENOVO CONFIDENTIALLENOVO CONFIDENTIAL
ThinkCentre M SeriesUltimate Stability and Manageability for the Enterprise
ThinkCentre A SeriesQuality, Reliability, and Manageability
ThinkCentre Offers Innovative Features and Choice in Business Desktops
Desktop Solutions: Clients, ThinkCentre and ThinkStation
Corporate Mainstream Enhanced
Tower
A70z
A70
M58 / 90Eco- Ultra Small
Enterprise Mainstream
Desktop
Workstation
All in One
Rack
M90z
M58 / 90A70
M58 / 90
E20/C20
S20 / D20
Enterprise Entry
S20 / D20
M58e / 70
M58e / 70
M58p / 90p
M58p / 90p
M58p / 90p
M58p / 90p
New!
New!
M90z – Optimized for Business
• 15 month stable platform with latest vPro technology• Equal or lower price than M90 USFF + 23” wide LCD• Optimized serviceability (customer replaceable components)• Leverage latest and cool ThinkPad technologies• Investment protection – VGA input
Image CreationImageUltra Builder
Hassle Free ConnectionAccess Connections Protect Data
MediaActive Protection System
Backup and RecoveryRescue and Recovery
Secure Client DataClient Security Solution
Client MigrationSystem Migration
Assistant
Hard Drive Data DestructionSecure Data Disposal
Update ManagementSystem Update
ManagementThink Management Console
Power ManagementPower Manager
ThinkVantage Technologies Save You Money
Diagnostics and PC Health Lenovo Toolbox
Image CreationImageUltra Builder
Hassle Free ConnectionAccess Connections
Protect Data MediaActive Protection System
Backup and RecoveryRescue and Recovery
Secure Client DataClient Security Solution
Client MigrationSystem Migration
Assistant
Hard Drive Data DestructionSecure Data Disposal
Update ManagementSystem Update
Power ManagementPower Manager
ThinkVantage Technologies Save You Money
Diagnostics and PC Health Lenovo Toolbox
ManagementThink Management Console