reliable.pulse.pharmacy.arizona.edu/resources/fertilizers/fert...today and tomorrow. in a market of...
TRANSCRIPT
Reliable.
Today and tomorrow.In a market of shifting demand, it’s good to have a steady supplier.
In today’s climate, it’s difficult not to worry about having
a reliable supply of quality product at a good price.
More than ever, what matters most is dependability
— doing business with someone you can rely on long-
term. It’s a concern that becomes even more critical
as the number of fertilizer suppliers continues to
decline. PotashCorp’s position in the industry is unique:
For years we’ve stood as an exception in the market-
place by planning and investing in the future. Our
constant investment in infrastructure, for example, has
led to production capacity that few can match. Today, we
are the world’s largest potash producer, the third largest
phosphate producer, and the fourth largest producer
of nitrogen. And our investments don’t stop there.
We’re also investing in relationships by listening and
responding to your needs like never before. It’s how
we’re working to meet your fertilizer needs today —
and helping sustain your business far into the future.
5:32 a.m.
5:32 a.m. Ron Stutsman of Stutsman Inc., an ag retailerin Hills, Iowa, starts his day before many of his customers.Stutsman Inc. has been helping farmers sustain their landfor generations, and they need suppliers that will bearound for generations to come.
9:07 a.m.
9:07 a.m. Steve Weiner of Cartersville Elevator in Mason City, Iowa discusses his fertilizer orders over breakfast with Tim Smith of PCS Sales.
Longevity built on relationships.In this industry, the quality of relationships makes the real bottom-line difference.
The people at PotashCorp believe the greatest value
we can deliver is a commitment to the long-term
success of our customers. Our job is not simply to
make sure you’re happy with our products — but to
help you succeed with your customers. That means
understanding your business better than any other
supplier. That’s why we’ve built a sales organization
that does more than provide the N, P and K you need.
We’ve built a team that builds relationships. And we
tend to these relationships with a deep and genuine
sense of professional pride. We always try to look
at opportunities through the eyes of our customers
with the goal of keeping our energy and efforts
focused on delivering what you want and need for
the long haul. That’s why our relationships not only
endure through the cycles of change our industry
experiences — they thrive. Sure it’s good to be the
world’s largest integrated producer of N, P and K.
But what gives us even greater pride is building the
industry’s most enduring relationships.
Customer Service that serves the industry.
Our customer service people offer expert advice, not just order information.
Some people think customer service is just supposed
to handle unhappy customers. That’s not our view. We
believe customer service is about serving customers
before anything becomes a problem — and offering
services that go far beyond sales. That’s why we
have people like Kim Polizotto, PotashCorp’s Chief
Agronomist. Kim works closely and routinely with
customers on soil quality and other issues. And when
you call one of our customer service representatives,
you’ll get a person who not only knows your business,
but probably knows you. For good reason. Our system
is designed to automatically route your call to the
same person every time you call. In fact, everyone in
our customer service department is specially trained
to know your business. And whenever you call, you’ll
always reach a real live human being, who can always
find a solution or find someone who can. You might
say we go beyond the call.
11:25 a.m. Kim Polizotto, Chief Agronomist forPotashCorp, discusses the right granular blend with John Freeland of Senesac, Inc. in Otterbein, Indiana.
11:25 a.m.
2:05 p.m.
2:05 p.m. An employee inspects boring equipment at ourrecently expanded Rocanville, Saskatchewan potash mine.
Long-term capacity managed with a long-term view.
At the base of our commitment are strong resources and strong vision.
PotashCorp takes great pride in the team of profes-
sionals who serve you at every level. But at the base
of our long-term reliability is unmatched production
capacity across all three nutrients. We offer the most
diversified and largest combined supply of N, P and K
in the world. With production facilities that dot the
globe, our geographic diversity means we can deliver
what you need — wherever you need it. And at each
of our facilities, we are constantly reinvesting in pro-
duction capacity and improving quality. No wonder
independent studies continually rate our products as
unrivaled in the industry. The way we view it, being a
sustainable resource means thinking and planning
that goes as far as the eye can see.
The horses to get your product delivered wherever you need it.
We’ve built one of the largest transportation networks in the business.
Being the world’s largest integrated producer of N,
P and K goes a long way in supporting our promise
to be your most reliable source. But having a big
transportation and delivery network doesn’t hurt. All
together, PotashCorp’s system of railcars, barges,
trucks, terminals, and warehouses represents one of
the largest transportation networks in the business.
And we continue to add even more railcars to our
system. The brains behind this brawn is a uniquely
responsive, efficient logistics system. We’ve developed
innovative programs like Continuous Move which
enables us to schedule delivery point-to-point. This
approach can offer significant efficiencies over the
traditional hub-and-spoke logic. Then there’s our
ability to track the location and progress of any given
railcar at any time, which in today’s rail climate, can
be extremely important. With the geographic diversity
of our facilities connected by this army of logistical
resources, no one is a more reliable source for your
nitrogen, phosphate and potash fertilizer products.
3:37 p.m. Large PotashCorp shipments arrive by barge and rail, and continue on locally by truck, as evidenced at Merschman Fertilizer inBurlington, Iowa.
3:37 p.m.
5:15 p.m.
5:15 p.m. Jeff Furness monitors the progress of trees planted at a restorationproject adjacent to the PCS Phosphate facility in Aurora, North Carolina.
Core values and real-world practiceslead us to sustainability.
Everything we do economically, environmentally and socially guides us to being a more sustainable business every day.
These days, more and more businesses are talking
about sustainability. But PotashCorp embraced the
values of sustainability long before it was called
“sustainability.” Our corporate values and our business
plan mandate that we operate in a manner that can be
sustained for generations. This commitment to long-
term, mutually beneficial relationships is the founda-
tion of our business. We believe that doing the right
thing is also the way to do things right — financially,
environmentally and socially. We practice these
beliefs at every facility and in every community in
which we operate. And we believe that sustainability
matters to customers, too. It reduces risk and enhances
reputations for everyone. We are a more valuable
resource as a supplier designed for reliability well into
the future. In this business, sustainability is more than
a fashionable new marketing term: It’s the difference
between being here today and being here tomorrow.
Who we are.We are the world’s largest integrated producer of N, P and K.
PotashCorp meets the N, P, and K needs of customers in
industry and agriculture around the globe. PotashCorp is
not only the world’s largest fertilizer company by market
capitalization, it has the greatest production capacity.
And with about 85 percent of the world’s excess potash
capacity, PotashCorp has a unique ability to continue
meeting the world’s growing demand for fertilizer.
Through our PCS Sales units, we focus on the unique
needs of each market we serve: fertilizer, animal
nutrition, industrial products and purified phosphoric
acid. Our diversified, yet focused, approach assures
our customers long-term sustainability and reliability.
For more information about PotashCorp, visit us
online at www.potashcorp.com, or call 800.524.0132.
PotashCorp P
N
K
PCS Fertilizer
PCS Purified Phosphates
PCS Animal Nutrition
PCS Industrial Products
Customer Service
800-524-0132
Stephen DowdleVice President, Fertilizer [email protected]
Jason Carter Vice President, [email protected]
John [email protected]
Mose [email protected]
Troy Erny Vice President, [email protected]
Andrew [email protected]
Howard [email protected]
Gary SnyderVice President, [email protected]
Brian [email protected]
Bart [email protected]
Steve [email protected]
Derek [email protected]
Production Locations
Potash
PCS Potash Allan Allan, Saskatchewan, Canada
PCS Potash Cory Saskatoon, Saskatchewan, Canada
PCS Potash LaniganLanigan, Saskatchewan, Canada
PCS Potash New BrunswickPenobsquis, New Brunswick, Canada
PCS Potash Patience LakeSaskatoon, Saskatchewan, Canada
PCS Potash RocanvilleRocanville, Saskatchewan, Canada
Phosphate
PCS Phosphate AuroraAurora, North Carolina
PCS Phosphate GeismarGeismar, Louisiana
PCS Phosphate JoplinJoplin, Missouri
PCS Phosphate MarseillesMarseilles, Illinois
PCS Phosphate Weeping WaterWeeping Water, Nebraska
PCS Phosphate White SpringsWhite Springs, Florida
PCS Fosfatos do Brasil LtdaSamarita São VicenteSP Brazil
Nitrogen
PCS Nitrogen AugustaAugusta, Georgia
PCS Nitrogen GeismarGeismar, Louisiana
PCS Nitrogen LimaLima, Ohio
PCS Nitrogen TrinidadPoint Lisas, CouvaTrinidad, West Indies
Who to Call What we make and where we make it.
1101 SKOKIE BOULEVARDSUITE 400NORTHBROOK, ILLINOIS 60062
CUSTOMER SERVICEPHONE: 800-524-0132
www.potashcorp.com