---troubleshooting step by step. introduction this presentation will guide you through checking the...
TRANSCRIPT
![Page 1: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/1.jpg)
---Troubleshooting step by step
![Page 2: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/2.jpg)
IntroductionThis presentation will guide you through
checking the network problems while you try to access Internet from your computer
![Page 3: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/3.jpg)
PreconditionYou are using Windows system.Your computer is accessing Internet through
network router.You are using Internet Explorer as Web
browser.You have network adapter installed on your
computer.
![Page 4: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/4.jpg)
Let’s start!Turn on your computer.Open Internet Explorer.Go to your favorite website.
![Page 5: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/5.jpg)
![Page 6: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/6.jpg)
Try the following stepsMake sure you have cable connecting your
computer to the network interface.Check the network icon at the bottom.
![Page 7: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/7.jpg)
Yes, with local and Internet access
Yes, but only with local network access
No, It shows disconnected.
![Page 8: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/8.jpg)
Try the following stepsGo to another website.Open another application using Internet like
Windows Messenger or Outlook.Reboot the computer.
Next
![Page 9: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/9.jpg)
Try the following stepsOpen network and sharing center and check
the network status.Call the network administrator to get
Internet access authority.
Next
![Page 10: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/10.jpg)
Try the following stepsCheck the hardware
Reboot your computer.Change another network cable.Check the network interface.Check the status of your network adapter.Check with the network administrator if the
network router is turned off.
Next
![Page 11: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/11.jpg)
![Page 12: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/12.jpg)
Try the following stepsCreate a new connection to Internet.Use diagnose and repair to figure out the
problem. Sometimes the system could fix the problem by itself.
![Page 13: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/13.jpg)
![Page 14: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/14.jpg)
Try the following stepsOpen “manage wireless networks”Search for wireless networks around you.
![Page 15: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/15.jpg)
![Page 16: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/16.jpg)
Try the following stepsReview the properties of all wireless
networks.Try to connect to the one with strongest
signal.
![Page 17: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/17.jpg)
![Page 18: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/18.jpg)
Try the following stepsCheck if you can find password around the
computer.Call the network administrator to get
password for the wireless network.
Next
![Page 19: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/19.jpg)
Try the following stepsConnect to wireless networkRefresh the webpage to check if Internet
works
Next
![Page 20: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/20.jpg)
![Page 21: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/21.jpg)
![Page 22: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/22.jpg)
![Page 23: ---Troubleshooting step by step. Introduction This presentation will guide you through checking the network problems while you try to access Internet](https://reader038.vdocument.in/reader038/viewer/2022110206/56649f425503460f94c6245a/html5/thumbnails/23.jpg)