· web viewprogram summary. compassionate community series: overview

PROGRAM SUMMARY

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2020-2021Colorado College Human Resources

COMPASSIONATE COMMUNITY SERIES:OVERVIEW

Lived experiences of trauma, mental health challenges, and inequity impact how students are able to access the rich opportunities of college life. This series focuses on increasing understanding of these life experiences and their consequences, and on the roles that every member of the CC community plays in addressing these impacts and helping students unlock full, unfettered access to the life of the mind.

MAKING MEANINGFUL CONNECTIONS AND REFERRALS (NEW)Understanding who our students are and how they engage with campus life enables us to assist them more effectively as they move through their experience at Colorado College. This session will start with a look at our stepped care model, and will explore strategies for connecting students to resources that will best serve their needs.

Note: Required for completion of Compassionate Community Certificate

Presenter: Dr. Heather Horton, Director of the Wellness Resource Center

QUESTION, PERSUADE, REFER: ASK A QUESTION, SAVE A LIFESuicide is the #2 cause of death in college-age students. This workshop provides participants with an understanding of suicide and the skills and confidence to intervene to save a life.


YOUR ROLE IN RESPONDING TO LIVED EXPERIENCES OF TRAUMATrauma-informed care (TIC) grows out of the realization that people often have many different types of trauma in their lives and that survivors are often re-traumatized by well-meaning community members. This session will provide an introduction to TIC and an exploration of how each of us can help survivors of trauma rebuild a sense of control and empowerment by implementing TIC practices in our work every day.


FIERCE CONVERSATIONS (NEW)OVERVIEW

The Fierce Conversations Series is an award-winning leadership development program whose methodologies — refined over nearly 20 years — are proven to help increase a company’s performance. The model is built on a single premise: What gets talked about in a company, how it gets talked about, and who is invited to the conversation determines what will happen and what won’t happen. This program is

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designed to help the CC community have candid conversations that will lead to higher engagement, productivity, and execution of ideas.

To receive a Fierce Conversations Certification at CC, participants must complete all five workshops: Foundations, Team, Coach, Delegate, and Confront.

FIERCE FOUNDATIONSThe Fierce Conversations Foundations workshop is one of five Fierce Conversations workshops that provide the foundational building blocks to initiate your journey into having Fierce Conversations.

In the Fierce Foundations program, you’ll learn:

o Three transformational ideas that will recharge every conversation — at work and at home

o The seven core principles of Fierce Conversations and how to apply them immediately

o The steep costs of avoiding uncomfortable conversations o How to identify and enlarge your perceptional “filters” o The dangers of mokitas: things that everyone knows, but no one talks about o A surprising new definition for “conversation” and how it will shift your

outcomes o The six hallmarks of an authentically Fierce conversation o Your most valuable currency (spoiler alert: it’s not money)

Presenter: Ellen Steinlein, Performance Excellence Manager

FIERCE: TEAMThe Fierce Conversations Team workshop is one of five Fierce Conversations workshops that will elevate your ability to shatter silos, increase collaboration, and boost buy-in across your organization.

Identify and resolve tough challenges by providing momentum to team members and ensure everyone is in concurrence regarding goals, directions and key strategies. An established approach employed by think tanks, help new members of your team utilize this robust program to focus on high-stakes issues central to your organization’s and individuals’ success. Those who have attended before will remember that this approach is essential when you need to:

o Make the best possible decisions for a team or organization. o Create an open and respectful atmosphere in which sharing is safe and

learning is exciting. o Provide immediate traction and satisfaction to team members. o Inspire original thinking and “big ideas.” o Get the team aligned and ready to act.

Prerequisite: Fierce Foundations CoursePresenter: Ellen Steinlein, Performance Excellence Manager

FIERCE: COACH

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The Fierce Conversations Coach workshop is one of five Fierce Conversations workshops that will elevate your ability to utilize a powerful coaching method that uncovers solutions, prompts potent action, and unblocks professional paths.

A powerful, deep-dive conversation used in one-to-one coaching conversations. Apply this tool to:

o Surface and address issues that are critical to the success of individuals, teams, and organizations.

o Increase clarity, improve accountability, and provide an impetus for action and/or change

o Develop emerging leaders. o Increase the effectiveness of anyone in a high-intensity, high-performance, or

sales environment. o Enable individual contributors, direct reports, and team members to come up

with their own solutions and drive toward results without YOU having to be the problem-solver.


FIERCE: DELEGATEThe Fierce Conversations Delegate workshop is one of five Fierce Conversations workshops that will elevate your ability to clarify roles, end micromanagement, and put people on a clear path for professional development.

Use this simple, innovative methodology to delegation to ensure that individuals’ development paths are clear and that they are on track to accomplish goals. Apply this model to:

o Ensure that individuals know where they have the authority to make decisions and take action.

o Provide employees with a clear path to professional development. o Consciously develop leaders within the organization, liberating executives to

take on more complex responsibilities. o Create a culture of accountability, so that everyone in the organization takes

full responsibility for their actions.


FIERCE: CONFRONTThe Fierce Conversations Confront workshop is one of five Fierce Conversations workshops that will elevate your ability have a straight-up conversation that shifts attitudes, reduces tension, and enriches relationships.

This framework effectively addresses attitudinal, behavioral, or performance issues with a colleague, a team, or a challenging customer. Rely on this program to:

o Confront tough issues with confidence and skill. o Overcome barriers to meaningful conversations. o Enrich your most challenging relationships.

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o Handle strong emotions — your own as well as others’. o Create an impetus for change.


ITS: FUNDAMENTALS

OVERVIEW Learn how to productively engage in the new world of work. Our ITS experts have expanded their portfolio of trainings to equip you with new skills to navigate our ever-changing work environment. Courses include video editing for webinars, Zoom and Webex, Adobe Sign, and quick tips on maximizing the suite of Office 365 programs.

ADOBE SIGN (NEW)Description: Learn how to use Adobe Sign to process paperwork and gather signatures electronically. During this session you will become familiar with how to:

Send out common documents for electronic signature (e-signature) Set up your own agreement in Adobe Sign to collect e-signatures Track status of agreements sent out and send reminders to remaining signers

Presenters: Angie Bardsley, User Support Specialist - Deployment Team Lead

Devon Sherwood, User Support Specialist - Technology Engagement

CATCH ME IF YOU CANInformation security is important in your personal and professional life. Learn what data is sensitive and how to protect it, how to spot scams, how to reduce the risk of identity theft, and more in this activity and discussion-based session.

Presenter: Chad Schonewill, Assistant Director of Solutions ServicesDevon Sherwood, User Support Specialist - Technology Engagement Weston Taylor, User Support Specialist for Cloud Technologies

OFFICE 365 Come with your questions about office productivity and business processes and learn some ways you can solve these problems with the Office 365 suite of productivity tools including email, Office online, OneNote, Groups, OneDrive, Skype for Business, and other functionality.

Presenter: Weston Taylor, User Support Specialist for Cloud Technologies

MS TEAMSMicrosoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. Join this session to learn more about getting a MS Team setup and how to maximize team productivity in the

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application. Join this session to learn more about getting a MS Team setup and how to maximize team productivity in the application.


OFFICE QUICKTIPS

Come and learn the basics of the Office 365 suite of productivity tools including email, Office online, OneNote, Groups, OneDrive, Skype for Business, and other functionality.Presenters: Devon Sherwood, User Support Specialist - Technology Engagement

Weston Taylor, User Support Specialist for Cloud Technologies

QUALTRICSIf you need to create a survey (whether paper-based or online), you'll want to use Qualtrics. This service is packed with features and tools to help you create a successful survey. It's web-based, so you can use it on or off campus and every student, faculty, and staff member can create their own account for free!


VIDEO EDITING FOR WEBINARSAn introduction into editing recorded webinars for future use.

Presenter: Josh Lauer, Esports Coordinator

ZOOM AND WEBEXCome to this hands-on session to improve your Zoom and Webex skills. We’ll practice setting up and running phone and online meetings. You should bring a few files with you on a USB drive or in your OneDrive or email: a recent professional photo of yourself, a PowerPoint or other presentation you have presented before, a Word document or Excel file you can discuss with others, a short video file, and a link to online media (such as a YouTube or Vimeo video).


INDIVIDUAL SESSIONS

ANTI-HARASSMENT & DISCRIMINATIONCC is committed to an environment free of harassment and discrimination. This session will explore the policies and complaint processes related to these topics and assist community members in understanding the role they play in providing a positive work environment. Professional boundary maintenance and effective intervention strategies will also be explored.

Presenters: Heather Kissack, Title IX CoordinatorKara Deschenes, Deputy Title IX Coordinator

CRUCIAL CONVERSATIONS (NEW)

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Have you ever found yourself faced with a conversation that you’d really rather avoid? Whether it’s high-stakes, confrontation, fear of hurting someone’s feelings or sharing uncertain news, knowing how to deliver any kind of message makes a huge difference in your stress level leading up to a crucial conversation. In this session you’ll learn how to prepare for high-stakes conversations, how to make it safe to talk about anything, how to transform unpleasant emotions into powerful dialogue, and how to be persuasive, not abrasive. Come learn strategies that will prepare you for the hard parts of dialogue and ultimately lead to more fulfilling professional relationships, which will enhance your life and career.

Presenter: Kara Deschenes, Assistant Director of Human Resources

EMERGENCY PREPAREDNESS: YOUR ROLE IN RESPONDING TO CAMPUS EMERGENCIES Everyone must be familiar with the college’s Emergency Management Plan (EMP) and work with one another to be prepared for potential emergencies. You will leave this session with heightened awareness and the confidence to make sound decisions in the midst of a campus emergency. You will also have the basic tools to help your own area, office, department, or division to be aware of risks and to take appropriate steps to be ready to respond if something unexpected occurs in your workplace.

Presenter: Maggie Santos, Director of Campus Safety & Emergency Management

HARNESSING THE POWER OF YOUR STRENGTHS (NEW)This workshop is designed to help you uncover your talents and strengths based on the CliftonStrengths Assessment. Research shows that people who know and use their CliftonStrengths are more engaged at work, more productive in their roles, and happier and healthier. Whether you're looking to improve yourself or if you're a leader wanting to empower your people to perform better, your efforts start with CliftonStrengths.

In this workshop, you’ll:

Identify and explore your top five strengths (Clifton Strengths Book and Assessment provided)

Name it, Claim it, and Aim it Identify your Balconies and Basements (Raw vs. Mature use of the strengths)

Prerequisite: you must complete the Clifton Strengths Assessment and review your report prior to attending this workshop. Contact HR to receive the book and code once you register for this course.

Presenter: Ellen Steinlein, Performance Excellence Manager

MANAGING EFFECTIVE MEETINGSRecent research suggests that on any given day 17 million meetings are held and that one-third of a manager’s time is spent in meetings. This session will give participants the skills for getting the most value from their meetings.

Presenter: Lyrae Williams, Associate Vice President for Institutional Planning & Effectiveness

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PROJECT MANAGEMENTIn an environment where projects are often assigned to a group of individuals who may or may not work together, whose project leader may or may not hold a position of authority, the skill of being able to guide a project successfully from beginning to end is even more important. This program will provide tools to successfully manage any project at CC, regardless of its size or makeup of the team. Participants will also learn how to mentor others to lead projects.

Presenter: Lyrae Williams, Associate Vice President for Institutional Planning & Effectiveness

SPEAKING NATIVELY IN A DIGITAL WORLD: A VIRTUAL MEETING FACELIFT

When the physical component is removed from a presentation, the voice of the facilitator carries a much larger load. As an audience member, the responsibility is on you to stay focused, but the onus points to the facilitator to develop strategies of checking in and engaging the audience during the session. Learn how to create psychological safety to maximize engagement, lead to impress, and ensure your audience keeps their eyes on your web presentation, and off of their email. This session is targeted specifically to our GenZ staff, but all are welcome.

Presenter: Sarah Hinkle, Director of Competitive CommunicationsZak Kroger, Assistant to the Vice President for Student Life

SUSTAINABILITY

OVERVIEW Sustainability is central to our community and to the examples we set through all of our work. In order to create a more sustainable world, everyone must have an understanding of and be engaged in sustainability efforts in their communities.

COS WATER 101Colorado is one of the most unique states when it comes to water law, and Colorado Springs outgrew its water sources decades ago. Learn the basics of where our water is coming from, how the laws impact our ability to meet our city and campus’s water needs, and how this city is planning to continue to meet needs as the city grows.

Presenter: Ian Johnson, Director of Sustainability

SUSTAINABILITY 101Learn how sustainability is defined and how worldwide Sustainable Development Goals relate to the work being done on campus; how the Office of Sustainability and sustainability efforts are organized at CC; how sustainability performance is measured and tracked at CC; the history of sustainability efforts at the college; and ways to become more involved in moving toward our institutional goals.


WASTE DIVERSION AT CC

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Colorado College aspires to become a zero-waste campus. We have recently seen a decline in our waste diversion despite continued efforts. Learn about what happens to your waste after you toss it, ways to divert more waste from landfills, and what the impacts are of landfilled waste.

Presenters: Office of Sustainability staff

COLORADO COLLEGE CARBON NEUTRAL 2020: INVESTING IN OFF-CAMPUS STRATEGIES

On January 1, 2020, CC achieved the aspirational goal of becoming carbon neutral, making it the eighth institution in North America and the only one in our region to reach this milestone. Investing in renewable energy credits and carbon offsets are a part of the strategy used, but what are they? How do they work? How do we know that they’re actually having any impact? Learn how these enigmatic mechanisms work to reduce greenhouse gas emissions off campus and how we’re leveraging them for greatest impact.


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EXCEL AT CC SCHEDULE FOR 2020-2021ORGANIZED BY PROGRAM

These dates are subject to change. Please refer to the Excel at CC website for the most updated scheduling information.

Class Title Date Time Program

Making Meaningful Connections and Referrals 09/17/20 9:00 - 12:00 Compassionate Community

Your Role in Responding to Lived Experiences of Trauma 09/29/20 9:00 - 12:00 Compassionate Community


Question, Persuade, Refer: Ask a Question, Save a Life 10/15/20 9:00 - 12:00 Compassionate Community





Fierce Conversations: Foundations 10/08/20 1:00 - 2:30 Fierce Conversations


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Fierce Conversations: Team 02/11/21 1:00 - 3:30 Fierce Conversations

Fierce Conversations: Coach 03/11/21 1:00 - 3:30 Fierce Conversations

Fierce Conversations: Delegate 04/08/21 1:00 - 3:30 Fierce Conversations

Fierce Conversations: Confront 05/13/21 1:00 - 3:30 Fierce Conversations

Zoom Video Conferencing 09/16/20 2:00 - 3:30 ITS: FUNdamentals

Video Editing for Webinars 09/30/20 2:00 - 3:30 ITS: FUNdamentals

Adobe Sign 10/15/20 10:00 - 11:00 ITS: FUNdamentals

Teams in Office 365 10/28/20 2:00 - 3:30 ITS: FUNdamentals

Office 365 11/04/20 2:00 - 4:00 ITS: FUNdamentals

Qualtrics 12/02/20 2:00 - 3:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of Word 01/11/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of PowerPoint 01/12/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of Excel 01/13/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of Outlook 01/14/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of OneDrive 01/15/21 2:00 - 2:30 ITS: FUNdamentals

Catch Me If You Can 02/03/21 2:00 - 3:00 ITS: FUNdamentals


Harnessing the Power of Your Strengths 09/29/20 1:30 - 3:00 Stand-Alone

Anti-Harassment & Discrimination 10/01/20 1:00 - 3:00 Stand-Alone

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Crucial Conversations 10/20/20 1:30 - 3:30 Stand-Alone

Emergency Preparedness 10/22/20 1:30 - 3:30 Stand-Alone

Project Management 11/11/20 9:00 - 12:00 Stand-Alone

Managing Effective Meetings 11/12/20 1:00 - 3:00 Stand-Alone


Speaking Natively in a Digital World: A Virtual Meeting Facelift 02/05/21 10:00 - 11:30 Stand-Alone





Sustainability 101 10/27/20 10:00 - 11:00 Sustainability


Waste Diversion at CC 01/28/21 2:00 - 3:00 Sustainability

Colorado College Carbon Neutral 2020: Investing in Off-Campus Strategies 02/02/21 10:00 - 11:00 Sustainability

COS Water 101 02/23/21 10:00 - 11:00 Sustainability

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EXCEL AT CC SCHEDULE FOR 2020-2021ORGANIZED BY DATE

These dates are subject to change. Please refer to the Excel at CC website for the most updated scheduling information.

Class Title Date Time Program

Zoom Video Conferencing 09/16/20 2:00 - 3:30 ITS: FUNdamentals




Video Editing for Webinars 09/30/20 2:00 - 3:30 ITS: FUNdamentals






Crucial Conversations 10/20/20 1:30 - 3:30 Stand-Alone



Teams in Office 365 10/28/20 2:00 - 3:30 ITS: FUNdamentals

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Office 365 11/04/20 2:00 - 4:00 ITS: FUNdamentals





Qualtrics 12/02/20 2:00 - 3:30 ITS: FUNdamentals


MS Office Quick Tips | Effective Use of Word 01/11/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of PowerPoint 01/12/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of Excel 01/13/21 2:00 - 2:30 ITS: FUNdamentals


MS Office Quick Tips | Effective Use of Outlook 01/14/21 2:00 - 2:30 ITS: FUNdamentals

MS Office Quick Tips | Effective Use of OneDrive 01/15/21 2:00 - 2:30 ITS: FUNdamentals


Waste Diversion at CC 01/28/21 2:00 - 3:00 Sustainability

Colorado College Carbon Neutral 2020: Investing in Off-Campus Strategies 02/02/21 10:00 - 11:00 Sustainability

Catch Me If You Can 02/03/21 2:00 - 3:00 ITS: FUNdamentals

Speaking Natively in a Digital World: A Virtual Meeting Facelift 02/05/21 10:00 - 11:30 Stand-Alone

Making Meaningful Connections and Referrals 02/08/21 9:00 - 12:00 Compassionate

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Community

Fierce Conversations: Team 02/11/21 1:00 - 3:30 Fierce Conversations



COS Water 101 02/23/21 10:00 - 11:00 Sustainability



Fierce Conversations: Coach 03/11/21 1:00 - 3:30 Fierce Conversations


Fierce Conversations: Delegate 04/08/21 1:00 - 3:30 Fierce Conversations



Fierce Conversations: Confront 05/13/21 1:00 - 3:30 Fierce Conversations

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