reduce mistakes – reduce agency risk and loss of client 90% of e & o claims are caused by a...
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Reduce Mistakes – Reduce Agency Risk and Loss of Client
90% of E & O claims are caused by a mistake (error) not an omission
More than 50% of all E & O claims derive from failure to recommend coverages, failure to identify exposures or reduction of coverage due to re-marketing at renewal
Today – any account is open to competition
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Client Cycle
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Transaction Cycle
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Account Review
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No Assumptions
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Claim Example
Benefit Plan (401K) changed Client created new plan Fiduciary policy written to cover a specific
plan name only• New plan was not included
Several employees sued employer• No coverage• E & O claim resulted against agent
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Summary
Getting it right is difficult Identify risks / exposures Design insurance program Market – obtain company quotes Proposal accurate Corrections made Policy issued and corrected
Lot of work to be proud of
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