,´ xf » » countries – responses to natural disasters …...1960 valdivia earthquake (mw9.5)...
TRANSCRIPT
“Food for Thought” for Recovery with Creative Education in
Tohoku: Implications from Other Countries – responses to natural
disasters and general new approaches
Miho TagumaSenior Policy AnalystEducation and Training Policy DivisionDirectorate for Education, OECD
24 November 2011Symposium at the National Institute for Educational Research 1 1
Modified�by�the�presenter�for:�2003 China wènchu�n earthquake (Mw8.0); Copyright�:����������� �� ������ ��������� �� �������� �������
Examples of large-scale earthquakes of the world
1960 Valdivia earthquake (Mw9.5)
2010 Chile earthquake (Mw8.8)
1964 Alaska earthquake (Mw9.2)
1957 Andreanof earthquake (Mw9.1)
1952 Kamchatka earthquake (Mw9.0)
2011 Tohoku earthquake (Mw9.0)
2004 Sumatra earthquake (Mw9.0)
2003 China wènchu�n earthquake (Mw8.0)
2
Modified�by�the�presenter�for:�2003 China wènchu�n earthquake (Mw8.0); Copyright�:����������� �� ������ ��������� �� �������� �������
Examples of large-scale earthquakes of the world
1960 Valdivia earthquake (Mw9.5)
2010 Chile earthquake (Mw8.8)
1964 Alaska earthquake (Mw9.2)
1957 Andreanof earthquake (Mw9.1)
1952 Kamchatka earthquake (Mw9.0)
2011 Tohoku earthquake (Mw9.0)
2004 Sumatra earthquake (Mw9.0)
2003 China wènchu�n earthquake (Mw8.0)
2
���������� ����� �������������������������������������������������� ����
Economic damages of natural disasters
including other types
3���������� ����� �������������������������������������������������� ����
Economic damages of natural disasters
including other types
3
Today’s�Presentation:�Key�Success�Factors
Scope�of�Country�Examples
• Policy�responses�to�natural�disasters�
• Relevant�policy�initiatives�in�general
1. Well�designed�school�recovery�plan
2. Well�planned�policy�alignment
3. Innovations�in�public�services�delivery
+� Introduction�of�a�new�OECD�project�“OECD�Tohoku�School”
4
•
•
4
Today’s�Presentation:�Key�Success�Factors
1. Well�designed�school�recovery�plan
2. Well�planned�policy�alignment
3. Innovations�in�public�services�delivery
+� Introduction�of�a�new�OECD�project�“OECD�Tohoku�School”
5 5
Common�Lessons�Learnt�on�School�Recovery�Plan�
� It�can�take�a�long�term�process.�It�requires�a�holistic�and�continual�approach�in�its�planning.
� A�successful�implementation�will�require�buy�in�and�initiatives�from�the�communities.�
� Plan�=�clear, feasible and�shared among�stakeholders.
� Capacity�building�of�the�school�=�practical�management�training,�experience�sharing�among�school�leaders�and�teachers.
� Its�goal�is�to�restore�a�safe,�healthy,�learning�environment.�
� Challenges�=�schools’�infrastructure�and�administrative needs;�students’�emotional/health�and�academic needs�
� Direct�link�between�emotional�stress�and�academic�achievement
Common Lessons Learnt on School Recovery Plan
� It can take a long�term process. It requires a holistic and continualapproach in its planning.
� Its goal is to restore a safe, healthy, learning environment.
� Challenges = schools’ infrastructure and administrative needs;students’ emotional/health and academic needs
� A successful implementation will require buy�in and initiatives from thecommunities.
� Plan = clear, feasible and shared among stakeholders.
� Capacity building of the school = practical management training,experience sharing among school leaders and teachers.
/
� Direct link between emotional stress and academic achievement
6
�
�
�
�
�
�
�
�
�
�
�
�
�
�
6
Example�from�the�USA
Issue
• Emergency�management�by�school
Response
• Support�for�principals�through�training�on�“Emergency�Management�for�Schools” supported�by�Department�of�Education
Issue
• Emergency management by school
Response
• Support for principals through training on “EmergencyManagement for Schools” supported by Department of Education
Natural Disaster
Chemical Spill
School Shooting
Medical Emergency
Fire / Facility Emergency
Student/Public Demonstration
Fight on Campus
Bullying and School Climate Issues
Sources: Graphs from the slides used at the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education
4 Phases of Emergency Management
Recovery
Prevention-Mitigation Preparedness
Response
7
•
• �
•
• �����
Sources: Graphs from the slides used at the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education 7
• Physical/Structural�Recovery
• Administrative�Recovery
• Academic�Recovery
• Psychological/Emotional�Recovery
4 Key Issues of Recovery
Sources: the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education
� Buildings,�indoor/outdoor�space,�facilities
� Safety�at�educational�sites�
� Staff�availability�to�teach
� Transportation�and�food�services
� Equipment�and�supplies�(books,�ICTs,�laboratories,�etc.)
� Etc…
Training covers…..
8
�������� ����������������������������� ���������������������������������� ��� ��! �����"��#�!������������ �������
�
�
��
�
�
8
• Physical/Structural�Recovery
• Administrative�Recovery
• Academic�Recovery
• Psychological/Emotional�Recovery
Sources: the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education
� Administrative�functions
� Staff�support�system
� Payroll�system
� Student�registration��out�of�districts�and�into�other�schools
� Decision�making�for�closing/opening�schools,�re�allocating�students/staff�,�etc.
� Etc…
4 Key Issues of Recovery
Training covers…..
9
�������� ����������������������������� ���������������������������������� ��� ��! �����"��#�!������������ �������
�
�
�
�
�
�
9
• Physical/Structural�Recovery
• Administrative�Recovery
• Academic�Recovery
• Psychological/Emotional�Recovery
Sources: the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education
Short�term�
� Quick�recovery�of�school/academic�routines
� Briefing�administrators�and�staff�of�the�recovery�plan
� Communication�with�parents
Long�term� Link�between�academic�
success�and�recovery�plan� Link�between�academic�
success�and�emotional�stress
� Etc…
4 Key Issues of Recovery
Training covers…..
10
�������� ����������������������������� ���������������������������������� ��� ��! �����"��#�!������������ �������
�
�
�
�
�
�
10
Research�has�shown…
Traumatised�students�may:
• Engage�in�aggressive�behavior
• Experience�difficulty�concentrating�and�learning
Youth�exposed�to�violence�and�trauma�have�been�shown�to�have:• Lower�grade�point�averages��(Hurt�et�al.,�2001)• Decreased�reading�ability�(Delaney�Black�et�al.,�2003)• More�negative�remarks�in�their�academic�records/more�absences�(Hurt�et�al.,�2001)• Increased�expulsions�and�suspensions�(LAUSD�survey)
• Decreased�rates�of�high�school�graduation�(Grogger,1997)
Source cited in the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education:Delaney-Black, V., Covington, C., Ondersma, S.J., Nordstrom-Klee, B., Templin, T., Ager, J., Janisse, J., & Sokol, R.J. (2002). Violence exposure, trauma, and IQ and/or reading deficits among urban children. Archives of Pediatrics and Adolescent Medicine, 156 (3), 280-285.
11
••
•••••
Source cited in the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education:Delaney-Black, V., Covington, C., Ondersma, S.J., Nordstrom-Klee, B., Templin, T., Ager, J., Janisse, J., & Sokol, R.J. (2002).Violence exposure, trauma, and IQ and/or reading deficits among urban children. Archives of Pediatrics and Adolescent Medicine,156 (3), 280-285.
11
• Physical/Structural�Recovery
• Administrative�Recovery
• Academic�Recovery
• Psychological/Emotional�Recovery
Sources: the Emergency Management for Schools training, February 23, 2007, Philadelphia, PA, Department of Education
Short�term�� Available�services�� internal�
and�external�resources� Support�for�families,�staff�
and�children� Needs�assessment�and�
psychological�first�aidLong�term�considerations� Brining�in�
"outside“�expertise�– as�an�option
� Support�from�the�school�boards
� Familiarity�with�funding�sources
� Etc.�
4 Key Issues of Recovery
Training covers…..
12
�������� ����������������������������� ���������������������������������� ��� ��! �����"��#�!������������ �������
�
��
�
���
12
Example�from�Australia,�Floods�in�Eastern�Australia�in�December�2010
Issue
• Swift�action�by�the�people�concerned.�
Response
• Support�systems/materials�for�school�principals�and�teachers�by�government,�universities,�etc.
Issue
• Swift action by the people concerned.
Response
• Support systems/materials for school principals and teachers byyyyygovernment, universities, etc.
• A�brochure�for�school�principals�was�prepared,�funded�by�the�government.
• The�Australian�National�University�developed�“Resources�for�Teachers:�School�Recovery�Tools”.�
13
•
•
•
•
•
•
13
Today’s�Presentation:�Key�Success�Factors
1. Well�designed�school�recovery�plan
2. Well�planned�policy�alignment
3. Innovations�in�public�services�delivery
+� Introduction�of�a�new�OECD�project�“OECD�Tohoku�School”
14 14
Common�Lessons�Learnt�on�Policy�Alignment
� Policy�alignment�can�help:
� consolidate�political�will�and�strategically�align�resources�with�prioritized�issues�
� anchor�discussions�between�ministries�for�more�effective�government�leadership�
� promote�more�consistent,�co�ordinated�and�child� and�family�centred�services�with�shared�social�and�pedagogical�objectives
� provide�opportunities�to�align�short�term�and�long�term�needs
� Local�stakeholders’�buy�in�and�initiatives�are�the�key�to�effective�policy�implementation.�
Common Lessons Learnt on Policy Alignment
� Policy alignment can help:
� consolidate political will and strategically align resources withprioritized issues
� anchor discussions between ministries for more effectivegovernment leadership
� promote more consistent, co�ordinated and child� and family�centred services with shared social and pedagogical objectives
� provide opportunities to align short�term and long�term needs
� Local stakeholders’ buy�in and initiatives are the key to effective policyimplementation.
15
�
�
�
�
�
�
�
�
�
�
�
�
15
Example�from�Sichuen,�China
Issue• Swift�and�efficient�recovery�of�the�affected�regionResponse• Pairing�and�bilateral�partnerships
• Leadership�from�the�centre,�issuing�a�national�reconstruction�and�recovery�plan.
• Assigned�various�provinces�and�cities�as�“pairs”�as�a�collaboration�system.
• Setting�numeric�targets.
• Re�thinking�on�the�“quality”�standards.
Issue• Swift and efficient recovery of the affected regionResponse• Pairing and bilateral partnerships
16
•
•
•
•
•
•
•
•
16
Example�from�Christchurch,�New�Zealand
Issue:�• Damage�to�land�has�left�some�areas�unfit�to�rebuild�upon.Response• Integrating�education�provision�plan�with�land�re�use�planning,�
urban�design�and�spatial�plan�for�the�rebuilt�city
Issue:• Damage to land has left some areas unfit to rebuild upon.Response• Integrating education provision plan with land re�use planning,
urban design and spatial plan for the rebuilt city
National�government’s�response�
• Offered�to�buy�the�houses�of�affected�people�who�will�then�move�to�other�parts�of�the�city�or�elsewhere�in�NZL.
Expected�consequences�of�the�land�use�decision�for�education:
• Significantly�reduce�enrolments�in�some�schools.• Possible�increase�in�enrolments�in�some�areas.
17
•
•
•
•
•
••
17
Education�Ministry’s�Response�(Still�planning�stage):
• Support�package�(up�to�18�months)�to�help�retain�principals�and�teachers�in�the�affected�area.
• Insurance�pay�out�is�unlikely�to�cover�the�full�costs�of�repairing�and�rebuilding�as�in�the�past.�Planning�the�re�organisation�of�schools�as�the�population�shifts�(e.g.�close,�merge,�expand�some�schools,�build�new�schools,�etc.)�
• Finding�cost�efficient�solutions�– e.g.�creating�senior�high�schools�campuses�for�a�more�efficient�use�of�expensive�technical�facilities,�along�with�tertiary�education�providers�–to�reduce�the�overall�cost.
18
•
•
•
•
•
18
Challenges�in�educational�response
• Determining�the�role�of�education�to�respond�to�social�concerns�as�well�as�economic�challenges.
Challenges in educational response
• Determining the role of education to respond to social concernsas well as economic challenges.
Economic�challenges�– e.g.�• re�building�formerly�existing�industries�and�ensuring�workforce�• creating�new�industries�and�developing�the�workforce�• matching�the�workforce�supply�and�demand�match�in�the�
rebuilt/new�industries
Social�and�academic�concerns�– e.g.• inequity�between�the�affected/unaffected�• Inequity�among�the�affected�themselves• child�poverty• student�falling�behind• students’�transfer• youth�unemployment• aggressive�behaviour• Crimes
Looking�ahead
19
••
••
••••••••
19
Issue• Aggressive�behavioural�problems�of�children�in�class�and�during�
breaksResponse• Planned�vertical�cooperation�and�long�term�perspectives
Issue• Aggressive behavioural problems of children in class and during
breaksResponse• Planned vertical cooperation and long�term perspectives
Example�from�Christchurch,�NZL�
• Planned�support�Chain
� Education�Ministry:�Allocated�extra�money�to�employ�more�teacher�aides�and�to�fund�more�teaching�time.�
� School: Hired�a�"floating�teacher"�who�could�take�over�a�class�if�the�teacher�needed�to�take�time�out�with�a�child.�
� Students:�Need�more�personalised�emotional�support�and�counselling
• Long�term�perspectives
20
•
•
•
•
$% &' () *+,-
•
�
�
�
•
20
Example�from�the�USPromise�Neighbourhoods�Programmes
Social�challenge.looking�ahead/• growing�child�poverty,�increasing�dysfunctional�communitiesResponse• Focus�on�anti�poverty�measures�for�children,�with�a�perspective�to�
re�build�functional�communities
Social challenge.looking ahead/• growing child poverty, increasing dysfunctional communitiesResponse• Focus on anti�poverty measures for children, with a perspective to
re�build functional communities
• Under�the�Obama�Administration,�the�Department�of�Education�allocated�$�10�million�for�developing�implementation�plans�in�the�2011�budget.
• The�budget�request�for�2012�includes�$150�million�for�the�actual�implementation.
• Modelled�after�“Harlem�Children’s�Zone”�
� HCZ�– aims�to�break�the�cycle�of�generational�poverty
� Free�in�kind�provision
� Private�financing�of�about�$3,500�per�child.�
21
0
•
•
•
•
•
•
•
�
�
�
21
Economic�challenge�• Poverty�and�regional�economic�developmentEducational�response• Reflect�local�needs�in�the�curriculum�and�align�it�with�an�aim�to�
human�resource�development�towards�the�vision�for�economic�development
EEconomic challenge• Poverty and regional economic developmentEducational response• Reflect local needs in the curriculum and align it with an aim to
human resource development towards the vision for economicdevelopment
Example�from�Ledu�County,�Haidong�Prefecture,�Qinghai�Province�
• Setting�out�a�clear�vision�for�its�regional�economic�development:�“Eco�tourism”�and�“Agri�tourism”
• Integrating�environmental�and�ecological�education�into�primary�to�secondary�education�curriculum
22
•
•
•
•
•
•
22
Economic�challenges
• Recovery�of�regional�industries�or�creation�of�new�industries,�which�should�respond�to�domestic�and�foreign�market�demands�and�strengthen�the�economic�competitiveness.�
� Comparative�advantages
� Sustainability�
� Potentiality�for�mid� and�long�term�development
� Other�criteria
EEconomic challenges
• Recovery of regional industries or creation of new industries,which should respond to domestic and foreign market demandsand strengthen the economic competitiveness.
� Comparative advantages
� Sustainability
� Potentiality for mid� and long�term development
� Other criteriaQ1How�can�education�be�linked�to�regional�economic�recovery�– in�
concrete�terms?�• Within existing frameworks (e.g. curriculum adaptation,
open hours, extra�curricular activities, volunteering,�internship,�etc.)�?�
• Creating�new�frameworks�(e.g.�Special�Recovery�Zone,�Special�Education�Zone,�etc.)?�
23
“Food�for�Thought”�for�the�potential�role�thateducational�policy�can�play�in�responding�to�economic�challenges.
•�
�
�
�
•�
�
�
�
•
•
23
Examples�for�questions�for�food�for�thought1
What�role�can�education�play�in�developing�human�resources�towards….
• Advanced�Tourism�Region
• Advanced�Area�for�Resilient�Architecture�and�Response�to�Natural�Disasters
• Advanced�Region�of�Responses�to�Ageing�Society
• Advanced�Region�for�Green�Growth�and�Alternative�Energy�Development�
• Advanced�Science�and�Technologies
• 2223
24 24
Today’s�Presentation:�Key�Success�Factors
1. Well�designed�school�recovery�plan
2. Well�planned�policy�alignment
3. Innovations�in�public�services�delivery
+� Introduction�of�a�new�OECD�project�“OECD�Tohoku�School”
25 25
Common�Lessons�Learnt�on�Innovations�in�public��services�delivery
� Countries�often�use�a�region�to�pilot�new�ideas,�and�review�them�before�launching�a�national�large�scale�policy.�
� One�of�the�strategic�options�is�to�offer�a�cross�sectoral,�one�stop�service�point,�by�re�organising�government�compartmentalised�public�administration.
� There�are�opportunities�and�challenges�to�capitalise�on�resources�in�the�communities.e.g.)�When�Tsunami�hit�East�Asia,��there�were�competitions,�overlaps�
and�over�supply�of�goods�and�services�not�in�need.�
� To�provide�child� and�family�centred�public�services,�countries�are�facing�the�challenge�of�redefining�the�role�of�government,�communities,�schools,�industries,�families,�etc.�
26
�
�
�
�
26
Examples�from�NZL,�UK,�POR
Issues• Decreasing�number�of�children/siblings�– relationship�building• Continuous�child�development�from�ECEC�to�primary�education�• Cost�efficiency
Response• Co�location�of�Early�Childhood�Education�and�Care�(ECEC)�facilities�on/near�school�sites
Issues• Decreasing number of children/siblings – relationship�building• Continuous child development from ECEC to primary education• Cost efficiency
Response• Co�location of Early Childhood Education and Care (ECEC)facilities on/near school sites
27
Christchurch,�NZL
Smooth�transition�from�ECEC�to�schoolingSome�private�providers�may�not�have�the�insurance�cover�or�means�to�relocate.
England,�UK
Some�nursery�schools�are�often�attached�to�primary�schoolsOne�benefit�is�to�ensure�children’s�school�readiness�(e.g.�Grade�1�Problem�in�Japan).
•••
•
•••
•
••
••
27
Source:�OECD,�CELE;�Day,�C.�(2007),�Environment�and�Children,�Elesevier.�Ltd,�Oxford� 28
Portugal
Multi�age�groups�bring�valuable�social�integration�challenges.�
Source:�OECD,�CELE;�Day,�C.�(2007),�Environment�and�Children,�Elesevier.�Ltd,�Oxford�
•
28
Example�from�England,�the�UK�
Issue• Integration�of�childcare�and�early�education�for�better�child�development• Women�needing�childcare�places�to�work,�look�for�a�job,�retrain�for�a�new�job,�networking�with�other�parents�to�share�information,�de�stress,�etc.
Response• Integration�of�various�services�in�one�centre�(e.g.�childcare,�early�education,�lifelong�education,�employment�services,�etc.)
Issue• Integration of childcare and early education for better childdevelopment• Women needing childcare places to work, look for a job,retrain for a new job, networking with other parents to shareinformation, de�stress, etc.
Response• Integration of various services in one centre (e.g. childcare,early education, lifelong education, employment services, etc.)
Fawood�Children’s�Centre,�UK
29
••
•
••
•
29
• One�stop�service.�• State�of�the�art�nursery.�• Integration�of�office�space�and�vocational�training�facilities• Integration�of�early�education�and�childcare• Creative�use�of�open�space• Innovative�use�of�mesh�walls
30
••••••
30
!"
Example�from�Stuttgart,�Germany
Issue• Fighting�isolation�and�disinterestedness�– different�generations,�
cultural�backgrounds• New�forms�of�community�work�and�livingResponse• Integrate�services�offered�in�one�building�for�children,�mothers�and�the�elderly,�the�immigrants
Issue• Fighting isolation and disinterestedness – different generations,
cultural backgrounds• New forms of community work and livingResponse• Integrate services offered in one building for children, mothersand the elderly, the immigrants
“Multi�generation�House�West”
Aim• Promote�encounters�between�all�generations�from�various�cultures• Trying�out�new�approaches�for�generation�spanning�social�work
Multi�functional�building�� District�cafe�� Day�care�centre�with�crèche�for�� toddlers�� Apartments�for�the�elderly�� Event,�hobby�and�fitness�rooms� Source: photo copy right of http://www.schmid-
stiftung.de/generationenhaus-west/index.php 31!#
•
•
•
•
•
•
••
����
Source: photo copy right of http://www.schmid-stiftung.de/generationenhaus-west/index.php 31
Example�from�New�Orleans,�the�US
Issue• Schools�– in�isolation�� cannot�tackle�challenges�alone.• Parental�needs,�values�and�responsibility• Use�of�resources�from�communitiesResponse• Adaption�of�“Charter�Schools”�after�Hurricane�Katrina�
Issue• Schools – in isolation � cannot tackle challenges alone.• Parental needs, values and responsibility• Use of resources from communitiesResponse• Adaption of “Charter Schools” after Hurricane Katrina
Recent�survey�findings�(RAND,�2011)��on�comparison�between�charter�(CS)�and�traditional�schools�(TS).�
• More�school�autonomy, more�extended�day�programmes,�and�higher�levels�of�satisfaction�and�a�perception�of�more�choices�in�CS
• Greater�challenges�on�parental�involvement,�student�disciplines,�and�student�transfers�reported�by�TS
• But�little�difference�on�school�leadership�and�decision�making�practices�• Question�rises�– whether�school�choice�is�equally�accessible�and�parents�make�an�
informed�decision
NOTE:�the�number�is�growing;�however,�overall�reviews�of�outcomes�of�charter�schools�show�mixed�results.�
Source: Rand (2011) Research Brief: Perceptions of Charter and Traditional Schools in New Orleans 32
•••
•
•••
•
•
•
•
•
Source: Rand (2011) Research Brief: Perceptions of Charter and Traditional Schools in New Orleans 32
OECD�Trends
Issue• Changing�role�of�teachersResponse
Parents and widercommunities
• Providing professional advice to parents• Building community partnerships for learning
School level • Working and planning in teams• Evaluation and systematic improvement planning• ICT use in teaching and administration.• Projects between schools, and international co�
operation• Management and shared leadership
Classroom level • Teaching in multicultural classrooms• New cross�curricular emphases• Integrating students with special needs.
Individual level • Initiating and managing learning processes• Responding effectively to the learning needs of
individual learners• Integrating formative and summative assessment
45:�OECD�(2005)�Teachers�Matter 33
•
33
Opportunities�and�constraints�in�transferring�other�country�examples.
Opportunities
– Confirmation�that�your�current�attempts�were�found�useful�by�others
– Learning�about�new�ideas�to�tackle�similar�challenges
– Lessons�learnt�from�their�experiences�– avoid�any�possible�policy�failures
Constraints
– Contexts�
– Political�climates�
– Technical�feasibility�
34 34
Today’s�Presentation:�Key�Success�Factors
1. Well�designed�school�recovery�plan
2. Well�planned�policy�alignment
3. Innovations�in�public�services�delivery
+� Introduction�of�a�new�OECD�project�“OECD�Tohoku�School”
35 35
OECD�Tohoku�School“creating�new�future”�� not�“reconstruction”
Aim
• To�foster�children's�capacities�to�take�initiatives,�leadership,�actions,�international�perspectives�in�Tsunami�affected�areas
• To�raise�Tohoku’s�profile�among�international�audiences
• In�the�long�term,�expect�that�these�children�will�grow�to�lead�the�region’s�economic�activities�and�create�future�industries�and�innovations.�
Working�methods
• Children�will�organise�an�international�event�to�demonstrate�the�Tohoku’s��charm�and�industries�to�the�rest�of�the�world
• Project�based�learning/�Collaborative�learning.�The�project�aim�is�set�to�organise�the�Tohoku�Festival�in�Paris�in�2014.�
• To�facilitate�the�process,�the��OECD�Tohoku�School�will�be�organised.�
• The�first�school�will�be�launched�in�March�2012.
36
•
•
•
•
•
•
•36