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“…we believe that the more recent attention to ICTs has to do with the constant search for the magic solution … despite years of research that tell us that information is necessary but insufficient to bring about this change, ICTs have become the most recent iteration of the holy grail for development”(Ogan et al. 2009: 666).

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“In the 1990s, ICT enthusiasts were over-optimistic that technologies themselves would transform societies. Many projects such as rural telecentres were established, with often disappointing results. Experience showed that there are many barriers to using a technology: cost and reliability, skills and management, lack of useful content, or a lack of fit between the new technologies and the existing communication needs and flows of the target community.” (Panos 2007: 8)

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“Until other ICTs can replicate these advantages at the same cost, then it is likely that radio will continue to be the most relevant technology for the rural poor.“(BCO 2008: 63)

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“Firstly, people learn more effectively and adopt new ideas as their own when they learn from their peers, … rather than when they passively receive information from outside. Secondly, if a development strategy requires communities to adopt new habits or systems … the new system is more likely to be accepted and successful if people have built ‘ownership’ by participating in identifying and setting it up themselves. The communication process has to be much more than simply telling people that something is happening. Thirdly, it is not easy for individuals to adopt new personal behaviour unless the culture they are part of also changes: safe sex, for instance, has to become the norm in a young man’s peer group before he will practise it himself; Any effort to change individuals’ behaviour has to target the whole community.”(Panos 2007: 26)

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“Evidence suggests that the information needs of the poorest will be met more by informal, “organic” information systems that are locally contextualised than by formal, ICT-based information systems … This may come about through interaction between communities and community members rather than from the typical ICT-based pattern of data transfer.“(Duncombe 2008: 70)

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“ICTs [the author refers to Internet and PC, not to mobile phones] can be of greatest value to provide information from and about the poorest. To do this the poorest need ‘infomediaries’ to use ICTs. … Indeed, ICTs currently have a far greater enabling value in building capacity within intermediary institutions – in ‘helping the helpers’ – than in directly affecting the poorest.”(Duncombe 2008: 70)

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“In most poorer countries … people lining on poverty do not yet use the media to any great extent to exchange information, communicate their views or participate in public dialogue. They continue to rely on traditional communication forums such as village meetings and market place discussions.” (Gray-Felder and Forde 2010)

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“It is generally felt within the development community that the evidence base for ICD is weaker than it is in most development sectors. Although there is now a good deal of written (academic and institutional) literature about ICD, a high proportion of this is concerned with the potential which its authors (and ICD agencies) feel can be derived from ICTs rather than with the assessment of experience to date.“(BCO 2008: 176)

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