0. introduction us farathane expectations · council) and is committed to giving business...

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US Farathane Title Supplier Manual Document Control Number PSM-012P Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 1 of 27 Initiator: Corporate Purchasing Approval: Purchasing Manager Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20 0. Introduction To communicate clearly standard guidelines for USF suppliers. To ensure corporate wide compliance and to develop practices that will insure continual improvement. The Director of Purchasing is responsible for the implementation and maintenance of the procedure defined in the document. The plant Quality Manager and the plant Purchasing Manager are responsible for ensuring that our suppliers are following the guidelines provided in this document. US Farathane Expectations - US Farathane Corporation (USF) recognizes that our suppliers share a critical role in our ability to meet our customer’s requirements. Your commitment to provide quality products and services is essential to our mutual success. - Suppliers must acknowledge that achievement of ZERO DEFECTS and 100% on time Delivery performance are fundamental objectives for Quality. - USF will work with our suppliers to develop, evaluate, and monitor their quality system with a goal of attaining certification as described in Section 2. Quality System requirements found in this manual. - Maintain or retain evidence that all supplied products and services continually comply with requirements, especially for special characteristics, and in conformance with initial samples accepted through Production Parts Approval Process (PPAP). - Be committed to continual process improvement that with focus on reduction of part-to-part variations and cost improvement. Suppliers will establish Action Plans and implement actions to meet the established quality objectives and the quality representative will review efficiency from time to time. - Conduct its operations in conformance with all applicable environmental requirements and all requirements it subscribes. - USF expects this directive to be passed down to sub suppliers to achieve quality continuity throughout the product.

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Page 1: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 1 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

0. Introduction

To communicate clearly standard guidelines for USF suppliers. To ensure corporate wide compliance and to develop practices that will insure continual improvement. The Director of Purchasing is responsible for the implementation and maintenance of the procedure defined in the document. The plant Quality Manager and the plant Purchasing Manager are responsible for ensuring that our suppliers are following the guidelines provided in this document.

US Farathane Expectations

- US Farathane Corporation (USF) recognizes that our suppliers share a critical role in our ability to meet our customer’s requirements. Your commitment to provide quality products and services is essential to our mutual success.

- Suppliers must acknowledge that achievement of ZERO DEFECTS and 100% on time Delivery performance are fundamental objectives for Quality.

- USF will work with our suppliers to develop, evaluate, and monitor their quality

system with a goal of attaining certification as described in Section 2. Quality System requirements found in this manual.

- Maintain or retain evidence that all supplied products and services continually

comply with requirements, especially for special characteristics, and in conformance with initial samples accepted through Production Parts Approval Process (PPAP).

- Be committed to continual process improvement that with focus on reduction of

part-to-part variations and cost improvement. Suppliers will establish Action Plans and implement actions to meet the established quality objectives and the quality representative will review efficiency from time to time.

- Conduct its operations in conformance with all applicable environmental

requirements and all requirements it subscribes. - USF expects this directive to be passed down to sub suppliers to achieve quality

continuity throughout the product.

Page 2: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 2 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

SUPPLIER CODE OF CONDUCT

Suppliers shall ensure operations are being performed in a manner that is appropriate, as it applies to their ethical, legal, environmental, and social responsibilities. Below is a listing of the basic requirements: Compliance with Local Laws and Regulations- Suppliers must adhere to the laws and regulations in the locality in which they reside. This includes all local, state, and federal laws/regulations in the country of origin, as well as the country of sale. For products brought into the United States, all federal standards must be met. International suppliers should be Customs Trade – Partnership against Terrorism (C-TPAT) or country equivalent certified. Compliance with Environmental, Health, and Safety Laws- Supplier must maintain and operate its manufacturing/production facilities and processes in accordance with local, state, and federal laws/regulations in the country of origin. At no time shall any USF person be exposed to hazardous materials or unsafe conditions as a result of Supplier shipments to a USF location, or while visiting a Supplier’s location. For items with inherent hazards, safety notices must be clearly visible. As applicable, documented safety handling and protection information must be provided. Non-Discrimination Suppliers shall not discriminate against race, color, sex, religion, age, physical disability, or other defining characteristics as prohibited by local, state, and federal laws/regulations in the country of origin. Labor - Child Labor – Suppliers shall employ workers of minimum legal age in accordance with local, state, and federal laws/regulations in the country of origin. Child labor laws must be followed. Forced/Indentured Labor – Suppliers shall not practice the use of forced or indentured labor. Work Hours/Days – Suppliers shall not exceed the daily and weekly working hours as permitted by local, state, and federal laws/regulations in the country of Origin. Wages and Benefits – Suppliers shall compensate workers in accordance with local, state, and federal laws/regulations in the country of origin. This includes minimum legal wage, overtime wages, and benefits (required by law). Ethics (“Whistle blowing”) Evidence of corruption, bribes, improper advantage, or any other form of illegal practice by the Supplier or associated operations will terminate all relations with USF. Confidentiality - The Supplier shall ensure the confidentiality of USF-contracted products and projects under development, and related product information, as well as intellectual property shared as a result of the working relationship.

Page 3: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 3 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Code of Conduct and Policy Enforcement - This policy applies to Suppliers and their sub-tier sources. It is the responsibility of the Supplier to verify and monitor compliance of this code at their operations and sub-tier source operations.

Diversity Sourcing

USF is a proud corporate member of the MMSDC (Michigan Minority Supplier Development Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers.

Conflict Minerals Policy

“Conflict Minerals” originating from the Democratic Republic of the Congo (DRC) are sometimes mined and sold by armed groups to “finance conflict characterized by extreme levels of violence”. Some of these minerals and the metals created from them (such as tantalum, tin, tungsten and gold, known as 3TG) can make their way into the supply chains of the products used around the world. As part of US Farathane (USF) commitment to corporate responsibility it’s our goal to seek to use 3TG in our products that are “DRC conflict free” while continuing to support responsible in-region mineral sourcing from the DRC and adjoining countries. USF expects our suppliers to have in place policies that will enable us to reasonably assure that products and components supplied to us containing conflict minerals are DRC conflict free.

In support of this policy, USF expect our suppliers to:

• Comply with the Dobb-Frank Wall Street Reform and Consumer Protection Act and provide the “Conflict Minerals Reporting Templet (CMRT) and all necessary declarations annually.

• Exercise due diligence consistent with the “Organization for Economic Co-operation and Development” (OECD) Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.

• Encourage their direct suppliers to do likewise with their suppliers.

• Source material from DRC conflict-free resources

Page 4: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 4 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

1. Supplier Selection Process

The Corporate Purchasing Department qualifies suppliers in conjunction with the Corporate Quality Department. All new suppliers MUST provide the following documentation and meet the following requirements:

• Completion of the US Farathane Supplier Self QMS Audit, Production Information

Form and the Indirect-MRO Vender Add form,

• Quality Management System (QMS) certified to ISO 9001 with ultimate objective of becoming certified to IATF 16949,

• certified to ISO 9001 with compliance to other customer-defined QMS requirements such as the MAQMSR (Minimum Automotive Quality Management System Requirements for Sub-Tier Suppliers”) through second party audit,

• an On-Site Process Audit and Production Demonstration Run when required,

• and compliance to ISO 14001 or equivalent.

A satisfactory evaluation of the documentation and requirements will result in the supplier’s addition to USF’s approved supplier list. It is the responsibility of the supplier to update USF with any changes in the above documentation. Corporate Purchasing and or plant Purchasing Manager along with Corporate Quality will evaluate the submitted information and together, if necessary, may visit the supplier to conduct an on-site QMS assessment.

2. Quality System Requirements

It is the goal of US Farathane in partnership with their suppliers to develop, implement, and improve a quality management system certified to ISO 9001 with that ultimate goal of becoming certified to the IAFT16949 Standard. The following steps are recommended to achieve this goal: • QMS be certified and maintaining to ISO 9001 certification issued by a certified

accredited body,

Page 5: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 5 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

• Be certified to the ISO 9001: 2015 requirement with compliance to other customer defined QMS requirement such as the MAQMSR (Minimum Automotive Quality Management System Requirements for Sub-Tier Suppliers”) through second party audit,

• third part certification to ISO 9001: 2015 with compliance to IATF 16949 through second-party audits,

• and certification to IAFT 16949 through third-party audits by an IATF recognized certification body.

Exempt, Waivers and Self Certifications

All sub-tier supplier not third party certified to ISO 9001: 2015, is required, at a minimum, to show compliance to the “Minimum Automotive Quality Management System Requirements (MAQMSR) for Sub-Tier Suppliers” through a second party audit. If a supplier is unable to certify to the latest revision of ISO 9001 due to the;

• Size of a supplier or available resources, • whose automotive business is of such low significance that they will not register

to the latest to ISO 9001 but are still needed as a supplier to US Farathane or, • unwilling to certify to ISO 9001, or • claiming self-certification

they must request a waiver for compliance to specified elements and must be approved by corporate purchasing. One or more to the following are acceptable steps to achieving approval status with US Farathane.

• Compliant to ISO 9001 through second-party audits. • Compliance to “Minimum Automotive Quality Management System

Requirements” for Sub-Tier Suppliers (MAQMSR) through second party audit. • Self-Certification through second party audit.

A written request for Exempt Status, Waivers or claiming Self-Certification must be submitted to [email protected].

Sub-tier Supplier Control Each USF supplier is responsible for the control and continuous improvement efforts of their sub-tier suppliers. USF suppliers shall require their sub-tier supplier to implement controls to product requirements and implement and document appropriate controls. USF reserves the right to verify compliance of sub-tier suppliers.

3. Cost Requirements

Page 6: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 6 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Purchase Orders Suppliers must receive a purchase order prior to performing any work or service for all tooling, services or material for which USF will be invoiced. In the event of an emergency, a purchase requisition may be used as a temporary substitution for a hard copy purchase order. In some instances, a Letter of Intent will be issued by the Director of Purchasing authorizing specific work/ costs to be incurred prior to the issuance of an official Purchase Order. Purchase Part Tooling Prior to being issued a purchase order for tooling, suppliers must provide USF with the following information:

• Complete description of each tool • Daily capacity of each tool • Expected life of the tool • Tool build timing • Tool build quotation

Cost Changes If the supplier requests a price decrease/increase, USF requires the following: • Decrease:

° Supplier completes a new quotation to USF Corporate Purchasing. ° USF Corporate Purchasing will update the existing Purchase Order

• Increase: ° Notify USF Corporate Purchasing in writing at least 30 days prior to the requested

effective date ° Suppliers meet with USF Corporate Purchasing to discuss / negotiate the potential

price change and cost justification ° If the increase is approved, USF Corporate Purchasing will update the Purchase

Order. Any and all increases is subject to re-quoting the product with another supplier.

Physical Inventories Suppliers are required to take physical inventories and furnish reports as requested. In the event that agreements are in place regarding inventories/ strategic stocks etc, the onus is on the supplier to ensure that USF is kept aware of all potential issues that may result in issues with regards to supporting production releases.

4. Delivery Requirements

Schedules It is imperative that USF receives 100% of our scheduled shipments on the date they are due and in the quantity ordered. If a shipment will not be received on time or in the specified quantity, it is critical that the supplier contacts a USF representative in a timely manner.

Page 7: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 7 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Suppliers are provided a material release. USF cannot accept unscheduled material or over/under shipments. Either condition could warrant a delay of invoice payment or a return of shipment at the supplier’s expense. All shipments are required according to the material release schedule. Any unexplained deviation that impacts USF’s ability to operate and or support customer’s requirements within normal confines will result in the issuance of a Supplier Part Status Report (SPSR). Short-term changes in quantities (Drop-ins). In the automotive industry, the customer demands fluctuation in volumes. This is a situation that needs to be supported throughout the supply chain. USF and our suppliers MUST be prepared support and fulfill customer requirements, therefore, short term changes in quantities (drop-ins) must to be reflected on the weekly delivery schedule as follows. 1-4week: +/-20%, 5-8week: +/-25%; Afterwards open forecast. In case of a bottleneck situation the % of variation allowed has to be agreed separately between USF Purchasing or plant Material buyer and the affected supplier. In some situations, the Supplier may have to commit to have 1-week safety stock to absorb any possible variation or customer emergency.

Transportation The USF Purchase Order determines freight responsibility. USF will specify the carrier or 3PL on inbound freight if terms are stated FOB origin via a routing instruction sheet. Any deviation from the specified carrier without written consent from the respective USF Material Manager will result in an SPSR (Appendix D) being issued and any additional charges will be deducted from the supplier’s account. Premium freight will be the responsibility of the supplier unless the respective USF Material Manager issues an authorization in writing to ship at USF’s expense. Suppliers are required to maintain records of premium freight that is incurred to ensure that USF receives its product on the required date. USF will, on an annual basis, formally request these records via form PSM-007P (See Appendix C).

5. Labeling & Identification

Packing slip must accompany each shipment with the following criteria: • Company Name

Page 8: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 8 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

• USF Part Number • Total Quantity Shipped • Date Shipped • Must meet Automotive Industry Action Group (AIAG) Requirement • Trucking Company

Incoming materials are to be identified by the supplier with a bar coded identification label. The following are the requirements for labeling and identification of containers shipped to USF.

• All labels shall comply with the Quality Assurance Guideline for Shipping Labels and Other Bar Code Applications (Linear and 2D) AIAG B-8.

• Methods to facilitate attach and removal of labels shall be considered in the container design. Flat surfaces, holding pockets, and other attachment techniques should be established.

• Labels shall be located in a manner that promotes easy identification. All cartons must be facing outward on each pallet to insure clear visibility of all labels on the pallet.

• Each carton should be clearly labeled with the following information (Appendix F):

° Company Name

° USF Part Number

° USF Purchase Order Number

° Quantity in Carton (net)

° Lot Control Number

° Manufactured date in the MM/DD/YY format

° USF Assigned Supplier Code

° Part Description

° Color

In addition, like products on a skid may also have a “Master Label” (Appendix F). Failure to comply with labeling instructions may result in a rejection which could affect delivery ratings. In addition, lack of either bar code labels or information required on the label could result in delayed payment to the supplier. A new supplier must send an example label to the specific plant Quality or Materials Manager for approval.

6. Packaging Guidelines

Suppliers must design and supply adequate packaging, which preserves the quality of all products delivered to USF plants. USF reserves the right to change packaging design and standard pack quantity.

• The maximum weight per container shall not exceed 40 lbs.

Page 9: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 9 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

• The maximum weight per pallet shall not exceed 2400 lbs.

• The maximum height per loaded pallet shall not exceed 46” including the height of the pallet.

• Parts count shall not vary and containers are to be completely filled unless authorized in writing by the respective USF Materials Manager.

• Ergonomics must be considered as part of the packaging design.

• Containers should be designed to allow unit handling and must conform to all government and transportation rules and regulations.

• Containers should have sufficient stability to withstand tiered heights of 100” during transit or a “DO NOT STACK” sticker must be applied.

• Expendable container systems should be designed for use within reasonable, foreseeable environmental conditions.

• Pallets must provide 4-way fork entry. A 3 ½” under clearance on two opposite sides with a 2 ½” under clearance on the remaining two sides is required.

• Products shall be secured to pallets by using shrink-wrap, banding, or other stabilizing techniques.

• All purchased part suppliers will be required to fill out a USF Production Component Packaging and Shipping (FPSM-012). (See Appendix G)

7. Traceability

US Farathane requires suppliers to implement and sustain a traceability method that allows recovering of suspect material shipped to any US Farathane plant, and any batches concerned with the same risks (material and/or process).

8. Statutory and Regulatory, Safety, & Environmental Regulations

When requested supplier shall ensure that material used in part manufacture, processes and services conform to governmental statutory and regulatory requirements in the country of receipt, the country of shipment and to USF-identified country of destination, when provided. This may include, flammability, safety constraints on restricted toxic, and hazardous materials as well as any environmental or electrical considerations. Material Safety Data Sheets (MSDS) must accompany the first shipment of each new calendar year for each product

9. Quality Requirements

Page 10: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 10 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Production Part Approval Process (PPAP) A formal approval process is required by USF to demonstrate the supplier’s understanding of the applicable specifications and ensure the process has the potential to produce product to meet these requirements. All US Farathane suppliers are expected to conform to all instructions and guidelines listed in the latest edition of the AIAG Production Part Approval Process (PPAP) manual. The level of submission required will be level 3, unless a request for a partial PPAP is authorized by USF.

Supplier must have a contingency plan in place in the event of disruptions that could compromise achieving customer delivery schedules. The plan, when possible must be tested annually at a minimum. Submit your contingency plans with the initial PPAP documentation.

PFMEA Requirements To gain full PSW approval it is the expectation of USF that all RPN numbers greater than 100 have corrective action in place or action plans with target dates and responsibilities assignments. If all RPNs are less than 100, the expectation is the top 5 largest RPNs have corrective actions in place or action plans with target dates and responsibilities assignments.

Special Processes Suppliers to USF shall ensure they evaluate and manage special processes. This includes all sub-tier supplier or any out sourced processes affecting part quality. Assessments shall follow AIAG’s CQI format found at www.aiag.org. At a minimum the Cover Sheet of these assessment shall be submitted as part of initial PPAP package. Annual assessment shall be completed and submitted with annual validations. A full list of assessment can be found in Appendix H. Capacity Study With each award of new business or incremental increase, a Supplier Capacity Run@Rate Worksheet is required (see appendix I). Please complete the form and include in the PAPP package submitted to [email protected]. The form can be found and downloaded at www.usfarathane.com.

Annual Validations To ensure continuing conformance to all USF and Customer requirements a level 4 submission with following documentation SHALL be submitted: • 5 piece 100% dimensional layout (per cavity) • Material Certifications • Annual CQI assessments • Updated QMS third party certifications • PSW.

Page 11: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 11 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

If a tool has not run for a total of 12 months an annual validation SHALL be submitted prior to shipment. All Initial PPAP documentation and Annual Validations SHALL be submitted to [email protected]

IMDS Submission All USF suppliers must participate in the International Material Data System (IMDS). Products MUST be entered into the MDS system within one week after receipt of New Business Award Letter. The IMDS ID number MUST be in the Material Reporting section on the PSW. Include the IMDS approval sheet from MDS as part of the PPAP package.

For training and access to the IMDS go to www.mdsystem.com. Special Characteristics SC, CC, CIP (Customer Interface points), HIP (High Impact Point) and PTC (Pass through Characteristics) are product or process characteristics affecting safety, compliance to regulations or fit, form, and function. Where defined on a USF or customer drawing, a preliminary process capability (Ppk) of 1.67 or greater is required for all PPAP submissions. Products that cannot demonstrate process stability and capability will require 100% inspection prior to shipment. (Reference AIAG Statistical Process Control Manual.) For production, the supplier is expected to maintain a capability index for a stable process (Cpk) of 1.33 or greater (Does not apply for Ford Products).

In accordance with the requirements of IATF-16949, SC, CC, CIP, HIP or PTC shall be identified and addressed in the DFMEA, PFMEA, Control Plans, Process Flows, Work Instructions and other associated documents. Suppliers are also responsible for ensuring that relevant SC, CC, CIP, HIP or PTC are explained, understood and controlled by their sub-suppliers. Statistical Process Control (SPC) SPC characteristics are to be reviewed and updated as process improvements are verified. The critical and significant process parameters and product characteristics identified in the control plan indicate items to be controlled using SPC. In those instances, where special characteristics are not designated on a USF or customer drawing, USF reserves the right to negotiate a process characteristic(s) requiring Statistical Process Control (SPC) maintenance to be performed.

Page 12: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 12 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Early Launch Requirements When required suppliers may be requested to participate in “Early Launch Requirements” (ELR). Suppliers participating in ELR are expected to work closely with USF receiving plant for labelling requirements.

10. Material Certification

The supplier is required to provide material certification for all raw materials purchased by USF. Certifications for each lot of raw material must accompany shipment or be faxed/emailed prior to shipment, unless written authorization is obtained from the respective individual USF plant Quality Department. Raw material received without certification will be rejected and is subject to issuance of SPSR. Certifications must be sent to the attention of the Quality Department at each respective USF facility. Certifications must include the end customer specification requirements in addition to the supplier results. The laboratory supplying the certification data must be accredited and valid documentation must be provided upon request. The raw material certificates must include the following information:

• Part or material number • The print specification being certified • The actual test result compared with the given specification • The batch or lot number to which the certification applies • An approval signature

Confidentiality The supplier shall ensure the confidentiality of customer-contracted products under development and related product information.

11. Tooling

The supplier shall establish preventive/predictive maintenance procedures or methods on all the tooling. Evidence of execution shall be maintained and available to US Farathane on request. All tooling shall be marked so that ownership remains visible.

12. Request for Deviation

Page 13: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 13 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

USF suppliers are expected to manufacture parts in conformance with the characteristics specified. If a change is called for, a written request for approval of non-conforming characteristics is required. Requests for deviation must be directed to the respective plants Quality Assurance Department.

13. Change Notice

All suppliers SHALL submit written notification, at least 90 days prior to implementing a product, process, equipment, tooling, transportation/packaging or location change from the approved PPAP. USF may, upon review of the notification, request additional information, samples, product or other customer specific requirements, including a new PPAP.

14. Supplier Quality Concerns

The supplier must utilize disciplined problem-solving methods when internal or external non-conformance to specification or requirements occurs. In the event of a quality or delivery issue, USF’s Quality Department or Materials Department will issue a Supplier Parts Status Report (SPSR) or a GESIN SYSTEM. An SPSR can either be labeled as “Minor” or as “Severe”. The specific USF plant issuing the SPSR determines this. A short-term response is due within 24 hours. In addition, an immediate containment process must be implemented and communicated to the assigning USF Plant. USF requires that a root cause analysis (8-D) be performed any time an SPSR is issued unless a deviation is given by USF. Unless otherwise directed 8-D is due to the USF issuing plant within 14 calendar days. Freight costs associated with return or replacement of defective product will be the responsibility of the supplier. USF Quality Assurance will obtain a Return Material Authorization from the supplier. USF Quality Assurance will then issue a SPSR. A $50.00 administration fee will be charged against the supplier for any Minor SPSR issued to them. A $150.00 administration fee will be charged against the supplier for any Severe SPSR issued to them. If USF personnel are required to sort suspect product, a charge of $15.00 per man-hour will apply. In the case that USF incurs downtime due to a supplier delivery or quality issue, a charge of $100.00 per machine hour will apply.

Page 14: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 14 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Any charges incurred by USF from a customer due to a supplier quality or delivery issue will be passed directly to the supplier. Controlled Shipping CSI, CSII and CSIII USF may formally place a supplier in Controlled Shipping. The intent of Controlled Shipping is to implement a rigorous process that protects USF and our customer from the receipt of nonconforming products. The Controlled Shipping process is in addition to normal controls. The data obtained from the Controlled Shipping inspection process is critical as both a measure of the effectiveness of the containment process and the corrective actions taken to eliminate the initial nonconformance.

CSI require an additional inspection process enacted at the supplier’s manufacturing facility. CSII in addition to SCI with an added inspection process that is completed by a third party. The third party must be approved by USF and paid by the supplier. This inspection is performed at the supplier. Reports from the third party inspection will be sent directly to plant QE issuing the SCII. CSIII is similar to CSII with the exception the inspection is performed at the issuing USF plant. USF will choose the third party and paid by the supplier. The supplier will manage the sort and be responsible for the quality of the parts inspected.

Determination of the need for Controlled Shipping

• Repeat Problems, • Duration and severity of the problem • Incapable processes • Customer quality issues • Inadequate containment and/or resolution of non-conformances • Major Disruptions/Spills.

15. Supplier Performance

Suppliers will be evaluated on the basis of their ability to supply products that meet USF and customer requirements. USF suppliers will be rated on their quality and delivery performance in the form of an SPSR. Data from the SPSR’s will be totaled and suppliers will be notified monthly of their status if it falls to a yellow or red status, annually if green.

Page 15: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 15 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

A RED Supplier Report Card will require a recovery plan with corrective action to be submitted and a possible on-site audit. Yellow ratings may require similar actions. The status scale is as follows:

TYPE POINTS POINTS RATING STATUS

Minor 1 0-5 Green Good standing

Severe 5 6-10 Yellow Warning notice sent via e-mail

11 + Red Triggers meeting between USF Purchasing & Supplier Quality to discuss recovery plans, possible on-site review, Second Party Audit and/or re-sourcing

Guidelines used for determining minor or severe category:

Quality related issues: Minor: if there is a problem with the part but production can still run. Severe: production is shutdown; cost/sort associated; rejection from USF customer; lack of response; repeat of minor issue over 6 months. Delivery related issues: Minor: first offense in the past 3 months for any reason other than production shutdown. Severe: production is shutdown; second offense for the same reason in the past 3 months.

Certifications Suppliers are required to keep USF updated as to their ISO9001: 2000/TS16949 certification status. A copy of the supplier’s registration certificate should be forwarded to [email protected] whenever a new certificate has been issued.

Appendices

Appendix A Purchase Order Front (format may very base on region of issue) Appendix B Purchase Order Back (format may very base on region of issue) Appendix C PSM-007P Premium Freight Appendix D Supplier Part Status Report Appendix E USF Contact List/AIAG Manual Information Appendix F Supplier Bar Code Labels Appendix G Packaging Specification Data Sheet Appendix H Supplier – Supplemental Automotive Appendix I Supplier Capacity Run@Rate Worksheet

Page 16: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 16 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Appendix A – Purchase Order Front

(format may very base on region of issue)

Page 17: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 17 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Appendix B – Purchase Order Back

(format may very base on region of issue)

Page 18: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 18 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Appendix C – PSM-007P Premium Freight

Page 19: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 19 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Appendix D – Supplier Part Status Report (SPSR)

Page 20: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 20 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Appendix E – USF Contact List/AIAG Manual Information

US Farathane Corporation - Austin TX

Main Office – (512) 823–2720

US Farathane Corporation - Orion

Main Office – (248)732-0200

US Farathane Corporation – Kansas City

Main Office – 816-448-7800

US Farathane Corporation – Utica Quality Manager Materials Manager (586) 726-1200 ext. 2108 (586) 726-1200 ext. 2115 (586) 726-9477 fax (586) 726-9477 fax US Farathane Corporation – Sterling & Merrill Road Quality Manager Materials Manager (586) 979-7400 ext. 1103 (586) 979-7400 ext. 1202 (586) 268-6390 fax (586) 268-9351 fax US Farathane Corporation – Maple Road Troy Quality Manager Materials Manager (248) 583-9560 ext. 126 (248) 583-9560 ext. 133 (248) 583-7131 fax (248) 583-7131 fax US Farathane Corporation – Westland Quality Manager Materials Manager (734) 207-0007 ext. 102 (734) 207-0007 ext. 107 (734) 207-0610 fax (734) 207-0610 fax US Farathane Corporation – Jackson Quality Manager Materials Manager (731) 422-6768 ext. 221 (731) 422-6768 ext. 244 (731) 422-6758 fax (731) 422-6758 fax US Farathane Corporation – Technology Center Purchasing Administrator (248) 754-7000 AIAG Task Force To purchase AIAG manuals, call: (248) 358-3003

Page 21: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 21 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Page 22: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 22 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

APPENDIX F – SUPPLIER BAR CODE LABELS

USF Part Number

USF Assigned Supplier Code

USF P.O. Number

USF Part Number

USF P.O. Number

Quantity per Skid

USF Assigned Supplier Code

Page 23: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 23 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

APPENDIX G – PRODUCTION COMPONENT PACKAGING AND SHIPPING

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US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 24 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

APPENDIX H – supplemental automotive

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US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 25 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Supplier quality management

IATF

Minimum Automotive Quality Management System Requirements for Sub-Tier Suppliers (MAQMSR)

Internal audit

AIAG

CQI-8 Layered Process Audit

CQI-9 Special Process: Heat Treatment System Assessment

CQI-11 Special Process: Plating System Assessment

CQI-12 Special Process: Coating System Assessment

CQI-15 Special Process: Welding System Assessment

CQI-17 Special Process: Soldering System Assessment

CQI-23 Special Process: Molding System Assessment

CQI-27 Special Process: Casting System Assessment

APPENDIX I – Supplier Capacity Run@Rate Worksheet

Form can be found at www.usfarathane.com

Page 26: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 26 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

REVISION HISTORY Date: 5/18/01 Revision: A Section: V By: Bus. Dev. Approved: Sr. Staff Description: Addition of Appendix “F” – Supplier Bar Code Labels

Date: 7/6/05 Revision: B Section: Supplier

Performance By: Purch Mgr Approved: Purch. Mgr.

Description: Changed notification quarterly of status to “Suppliers will be notified quarterly of their status if it falls to a yellow or red status, annually if green.” Also updated definition of yellow and red status: yellow = warning notice sent; red = Triggers meeting between USF Purchasing & Quality to discuss possible site audit and/or re-sourcing;

Date: 8/1/05 Revision: C Section: Supplier Performance

By: Purch Mgr Approved: Purch. Mgr.

Description: Added a guideline used for categorizing SPSR’s as Minor or Severe.

Date: 8/13/07 Revision: D Section: App. E By: SSA Approved: Purch. Mgr.

Description: Added Jackson & Merrill Road Contacts; updated extensions;

Date: 10/21/09 Revision: E Section: App. E By: SSA Approved: Purch. Mgr.

Description: Added additional requirements to Product, Process, Equipment, Tooling and Location Change. Updated contact information. Date: 11/20/12 Revision: F Section: App. All By: SSA Approved: Purch. Director

Description: Updated to reflect current process.

Date: 3/3/14 Revision: G Section: App. All By: M. Scicluna

Approved: Purchasing Director

Description: Added Ford-specific requirement to meet Q1; added ISO 14000 for systems cert. per Customer-specific requirements and TS 16949

Date: 03/09/16 Revision: H Sections: page7 & 9

By: Danna Colvin

Approved: Purchasing Director

Description: Page 7 updated to correct email for PPAP submission and Page 9 increased IMDS due date requirement to 1 week from 3 days

Date: 6/8/17 Revision: I Sections: Multiple

By: Michael Rodgers

Approved: Purchasing Director

Description: Updated to the IATF 16949 Standard. Multiple sections and pages updated

Page 27: 0. Introduction US Farathane Expectations · Council) and is committed to giving business opportunities to Minority, Veteran and Women owned certified suppliers. Conflict Minerals

US Farathane

Title

Supplier Manual

Document Control Number

PSM-012P

Issue Date: 4/5/00 Rev. Date: 7-July-19 Revision: 016 Page 27 of 27

Initiator: Corporate Purchasing Approval: Purchasing Manager

Hard copies of this document are not controlled. Holders are responsible to verify revision level. The controlled version of this document is electronically maintained. Printed 07/22/20

Date: 6/27/17 Revision: J Sections: Multiple

By: Michael Rodgers

Approved: Purchasing Director

Description: Update to harmonize with Mexico plants, added Flammability callout under 9.0 Quality-Annual Validation.

Date: 31-Jul-17 Revision: K Sections: Added Capacity

By: Michael Rodgers

Approved: Purchasing Director

Description: Added appendix I Supplier Capacity Worksheet and direction in PPAP section

Date: 31-Jul-17 Revision: L Sections: 15 By: Michael Rodgers

Approved: Purchasing Manager

Description: Updated Rating Status

Date: 16-Jan-18 Revision: M Sections: 1 and 2

By: Michael Rodgers

Approved: Purchasing Manager

Description: Updated to address the IATF 16949: 2016 Sanctioned Interpretations number 8

Date: 19-Mar-18 Revision: N Sections: 10 By: Michael Rodgers

Approved: Purchasing Manager

Description: Update to Material Certification process – Raw Material Only

Date: 8-May-18 Revision: O Sections: Intro By: Michael Rodgers

Approved: Purchasing Manager

Description: Added Conflict Minerals Corporate Policy

Date: 7-July-19 Revision: 016 Sections: Intro By: David Mize Approved: Purchasing Director

Description: Added code of Conduct and updated header.