008. ugd-d00131 netspan installation and upgrade guide sr10 0 rev h1[1]

8/14/2019 008. UGD-D00131 Netspan Installation and Upgrade Guide SR10 0 Rev H1[1]

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UGD-D00131 Rev H1

NetspanInstallation and Upgrade Guide

System Release 10.0


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Netspan Installation and Upgrade Guide

Page 2 Commercial in Confidence UGD-D00131 Rev H

Acknowledgements

Airspan Networks Inc acknowledges the following trademarks used within this document:

Intel Corporation http://www.intel.com/

Microsoft Corporation http://www.microsoft.com

Copyright

Copyright by Airspan Networks Inc., 2011. All rights reserved worldwide.

The information contained within this document is proprietary and is subject to all relevant copyright,patent and other laws protecting intellectual property, as well as any specific agreements protecting

Airspan Networks Inc. rights in the aforesaid information. Neither this document nor the informationcontained herein may be published, reproduced or disclosed to third parties, in whole or in part,without the express, prior, written permission of Airspan Networks Inc. In addition, any use of thisdocument or the information contained herein for the purposes other than those for which it is

disclosed is strictly forbidden.

Airspan Networks Inc. reserves the right, without prior notice or liability, to make changes inequipment design or specifications.

Information supplied by Airspan Networks Inc. is believed to be accurate and reliable. However, noresponsibility is assumed by Airspan Networks Inc. for the use thereof nor for the rights of third partieswhich may be effected in any way by the use of thereof.

Any representation(s) in this document concerning performance of Airspan Networks Inc. product(s)are for informational purposes only and are not warranties of future performance, either expressed orimplied. Airspan Networks Inc. standard limited warranty, stated in its sales contract or orderconfirmation form, is the only warranty offered by Airspan Networks Inc. in relation thereto.

This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liabilityassumed in relation thereto unless specifically undertaken in Airspan Networks Inc. sales contract ororder confirmation. Information contained herein is periodically updated and changes will beincorporated into subsequent editions. If you have encountered an error, please notify AirspanNetworks Inc. All specifications are subject to change without prior notice.

Product performance figures quoted within this document are indicative and for information purposesonly.

UK WEE Registration number: WEE/AB0207WZ
http://www.intel.com/http://www.intel.com/http://www.microsoft.com/http://www.microsoft.com/http://www.microsoft.com/http://www.intel.com/


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Table of Contents

Acknowledgements ................................................................................................................................. 2

Copyright ................................................................................................................................................. 2

Table of Contents .................................................................................................................................... 3

Summary of Figures ................................................................................................................................ 5

Summary of Tables ................................................................................................................................. 8

1 About this Guide .............................................................................................................................. 9

1.1 Purpose ................................................................................................................................... 9

1.2 Intended Audience .................................................................................................................. 9

1.3 Conventions ............................................................................................................................ 9

1.4 Referenced Documentation .................................................................................................... 9

1.5 Organisation of this Guide ....................................................................................................... 92 Introduction .................................................................................................................................... 11

2.1 General Overview ................................................................................................................. 11

2.2 Where Netspan fits into the Network Architecture ................................................................ 11

3 Get Started .................................................................................................................................... 12

4 Verify Prerequisites ....................................................................................................................... 14

4.1 Verify hardware requirements ............................................................................................... 14

4.1.1 HW for Netspan Server ................................................................................................. 14

4.2 Verify software requirements ................................................................................................ 14

4.2.1 SW for Netspan Server ................................................................................................. 15

4.2.2 Pre-requisite Installation Order ..................................................................................... 16

4.3 Verify client requirements ...................................................................................................... 17

5 First Time Install of Netspan ......................................................................................................... 18

5.1 Install Netspan....................................................................................................................... 18

5.2 Select new database server during the install ...................................................................... 18

6 Upgrade Netspan .......................................................................................................................... 22

6.1 Save a copy of the Netspan Database ................................................................................. 22

6.1.1 Backup Netspan Database ........................................................................................... 226.2 Uninstall the current version of Netspan ............................................................................... 22

6.3 Upgrade to new version of Netspan ...................................................................................... 23

6.4 Select the database during the upgrade ............................................................................... 23

7 Install or Upgrade Netspan Help System ...................................................................................... 27

7.1 Install Netspan Help System ................................................................................................. 27

8 Appendix AMove the Netspan Databases between two different instances of SQL Server .... 28

9 Appendix BInstall IIS ................................................................................................................. 30

9.1 Install IIS in Windows 2003 Server and Windows XP Pro .................................................... 30

9.2 Install IIS for Windows 2008 Server ...................................................................................... 31


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10 Appendix CHow to enable SSL on IIS 6 ............................................................................... 41

10.1 Adding a Security Certificate ................................................................................................. 41

10.2 Accessing Netspan via SSL .................................................................................................. 48

10.3 Forcing all Connections to use SSL ...................................................................................... 49

11 Appendix D - How to Enable SSL for Netspan on IIS7 ............................................................. 51

11.1 Adding a Security Certificate ................................................................................................. 51

11.2 Adding an https Binding ........................................................................................................ 52

11.3 Accessing Netspan via SSL .................................................................................................. 53

11.4 Forcing all Connections to use SSL ...................................................................................... 54

12 Appendix EBrowser Warnings due to Self-Signed Certificates ............................................ 56

12.1 Internet Explorer 9 ................................................................................................................. 56

12.2 Firefox 4 ................................................................................................................................ 61

12.3 Google Chrome ..................................................................................................................... 61

13 Appendix FInstall SQL Server 2005 ...................................................................................... 62

14 Appendix GSQL 2005 Express Edition SP3 installation ....................................................... 69

15 Appendix HSQL 2008 Standard and Express Edition Installation ........................................ 78

15.1 Database Engine Installation ................................................................................................ 78

15.2 Management Studio Express Installation .............................................................................. 90

16 Appendix I - How to Change SQL Server Authentication ......................................................... 97

16.1 Set SQL Server Authentication Mode ................................................................................... 97

16.2 Add SQL Server Authentication Login .................................................................................. 97

17 Appendix JInstall .NET Framework ..................................................................................... 100

18 Appendix KTroubleshooting ................................................................................................ 101

19 Appendix LChecklist ............................................................................................................ 104

20 Appendix M ............................................................................................................................. 105

20.1 Revision History .................................................................................................................. 105

20.2 Contact Information ............................................................................................................. 105


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Summary of Figures

Figure 1Netspan in WiMAX Network Architecture ............................................................................ 11

Figure 2Workflow of Initial Netspan Server Installation .................................................................... 12

Figure 3Workflow of Netspan Server Upgrade ................................................................................. 13

Figure 4Netspan Licence Agreement ............................................................................................... 18

Figure 5Netspan Installation Type .................................................................................................... 19

Figure 6 - Netspan Installation Type with SQL Server Authentication .................................................. 20

Figure 7 - Netspan databases creation and upgrade ........................................................................... 21

Figure 8Netspan NMS Server Manager............................................................................................ 21

Figure 9Netspan NMS Server Manager Properties, Database Backup based on SQL ServerBackup Feature ..................................................................................................................................... 22

Figure 10Netspan Licence Agreement ............................................................................................. 23

Figure 11Netspan Installation Type .................................................................................................. 24

Figure 12 - Netspan Installation Type with SQL Server Authentication ................................................ 25

Figure 13Netspan NMS Server Manager.......................................................................................... 26

Figure 14Netspan Install window ...................................................................................................... 29

Figure 15Netspan Install popup ........................................................................................................ 29

Figure 16Netspan Setup/ Install IIS Add Remove ............................................................................ 30

Figure 17Netspan Setup/ Install IIS Add Remove Application Server .............................................. 30

Figure 18Netspan Setup/ Install IIS Add Remove Message Queuing .............................................. 31

Figure 19 - Installation Configuration Tasks ......................................................................................... 32

Figure 20 - Before You Begin ............................................................................................................... 33

Figure 21 - Select Server Roles ............................................................................................................ 34

Figure 22 - Add Required Features ...................................................................................................... 34

Figure 23 - Application Server .............................................................................................................. 35

Figure 24 - Select Role Services .......................................................................................................... 36

Figure 25 - Add Role Services .............................................................................................................. 36

Figure 26 - Web Server ......................................................................................................................... 37

Figure 27 - Role Services ...................................................................................................................... 38

Figure 28Confirmation ....................................................................................................................... 39

Figure 29 - Progress ............................................................................................................................. 40

Figure 30Netspan Setup/ Install SQL 2005 Setup -- License ........................................................... 62

Figure 31Netspan Setup/ Install SQL 2005 Setup -- Prerequisites .................................................. 63

Figure 32Netspan Setup/ Install SQL 2005 SetupConfiguration Check ....................................... 63

Figure 33Netspan Setup/ Install SQL 2005 SetupConfiguration Success.................................... 64

Figure 34Netspan Setup/ Install SQL 2005 Setup -- Components ................................................... 64

Figure 35Netspan Setup/ Install SQL 2005 Setup -- Features ......................................................... 65

Figure 36Netspan Setup/ Install SQL 2005 Setup -- Instance .......................................................... 65

Figure 37Netspan Setup/ Install SQL 2005 Setup -- Service ........................................................... 66


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Figure 38Netspan Setup/ Install SQL 2005 Setup -- Authentication ................................................ 66

Figure 39Netspan Setup/ Install SQL 2005 Setup -- Collation ......................................................... 67

Figure 40Netspan Setup/ Install SQL 2005 Setup -- Ready ............................................................. 67

Figure 41Netspan Setup/ Install SQL 2005 Setup Progress ............................................................ 68

Figure 42Netspan Setup/ Install SQL 2005 Setup -- Completing ..................................................... 68

Figure 43Netspan Setup/ Install SQL 2005 Setup -- Express License ............................................. 69

Figure 44Netspan Setup/ Install SQL 2005 SetupExpress Prerequisites 1 .................................. 70

Figure 45Netspan Setup/ Install SQL 2005 SetupExpress Prerequisites 2 .................................. 70

Figure 46Netspan Setup/ Install SQL 2005 Express Wizard ............................................................ 71

Figure 47Netspan Setup/ Install SQL 2005 Setup -- Express Configuration .................................... 71

Figure 48Netspan Setup/ Install SQL 2005 Setup -- Express Registration ...................................... 72

Figure 49Netspan Setup/ Install SQL 2005 Setup -- Express Feature ............................................. 72

Figure 50 - Netspan Setup/ Install SQL 2005 Setup -- Instance Name ................................................ 73

Figure 51 - Netspan Setup/ Install SQL 2005 Setup -- Service Account .............................................. 73

Figure 52Netspan Setup/ Install SQL 2005 Setup -- Express Authentication Mode ........................ 74

Figure 53 - Netspan Setup/ Install SQL 2005 Setup -- Collation Settings ............................................ 74

Figure 54Netspan Setup/ Install SQL 2005 Setup -- Express Configuration Options ...................... 75

Figure 55Netspan Setup/ Install SQL 2005 Setup -- Express Error and Usage Report ................... 75

Figure 56Netspan Setup/ Install SQL 2005 Setup -- Express Installation ........................................ 76

Figure 57Netspan Setup/ Install SQL 2005 Setup -- Express Progress ........................................... 76

Figure 58Netspan Setup/ Install SQL 2005 Setup -- Express Completion ....................................... 77

Figure 59 - Netspan SQL 2008 - Installation Center ............................................................................. 78

Figure 60 - Netspan SQL 2008 - InstallationSetup Support Rules ................................................... 78

Figure 61 - Netspan SQL 2008 - Installation - Product Key .................................................................. 79

Figure 62 - Netspan SQL 2008 - Installation - License Terms .............................................................. 80

Figure 63 - Netspan SQL 2008 - InstallationSetup Support Files ..................................................... 80

Figure 64 - Netspan SQL 2008 - Installation - Support Rules .............................................................. 81

Figure 65 - Netspan SQL 2008 - Installation - Express Edition Feature Selection ............................... 81

Figure 66 - Netspan SQL 2008 - Installation - Standard Edition Feature Selection ............................. 82

Figure 67 - Netspan SQL 2008 - Installation - Instance Configuration ................................................. 83

Figure 68 - Netspan SQL 2008 - Installation - Disk Space Requirements ........................................... 83

Figure 69 - Netspan SQL 2008 - Installation - Server Configuration .................................................... 83

Figure 70 - Netspan SQL 2008 - Installation - Server Configuration Collation ..................................... 84

Figure 71 - Netspan SQL 2008 - Installation - Db Engine Configuration .............................................. 85

Figure 72 - Netspan SQL 2008 - Installation - Db Eng Config - Data Directories ................................. 85

Figure 73 - Netspan SQL 2008 - Installation - Db Eng Config - User Instances .................................. 86

Figure 74 - Netspan SQL 2008 - Installation - Db Eng ConfigFILESTREAM ................................... 86

Figure 75 - Netspan SQL 2008 - Installation - Error and Usage Reporting .......................................... 87

Figure 76 - Netspan SQL 2008 - Installation - Installation Rules .......................................................... 87


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Figure 77 - Netspan SQL 2008 - Installation - Ready to Install ............................................................ 88

Figure 78 - Netspan SQL 2008 - Installation - Installation Progress..................................................... 88

Figure 79 - Netspan SQL 2008 - InstallationComplete ..................................................................... 89

Figure 80 - Netspan SQL 2008 - Installation Center ............................................................................. 90


Figure 82 - Netspan SQL 2008 - InstallationSetup Support Files ..................................................... 91


Figure 84 - Netspan SQL 2008 - InstallationInstallation Type .......................................................... 92

Figure 85 - Netspan SQL 2008 - InstallationProduct Key ................................................................. 92

Figure 86 - Netspan SQL 2008 - InstallationSetup Feature Selection .............................................. 93

Figure 87 - Netspan SQL 2008 - InstallationSetup Disk Space Requirements ................................ 93

Figure 88 - Netspan SQL 2008 - InstallationSetup Error and Usage Reporting ............................... 94

Figure 89 - Netspan SQL 2008 - InstallationSetup Installation Rules .............................................. 94

Figure 90 - Netspan SQL 2008 - InstallationSetup Ready to Install ................................................. 95

Figure 91 - Netspan SQL 2008 - InstallationSetup Installation Progress ......................................... 95

Figure 92 - Netspan SQL 2008 - InstallationSetup Complete ........................................................... 96

Figure 93 - Setting SQL Server Authentication Mode ........................................................................... 97

Figure 94 - Creating SQL Server Authentication Login ........................................................................ 98

Figure 95 -Add sysadmin role to Login.............................................................................................. 99


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Summary of Tables

Table 1 - minimum hardware requirements .......................................................................................... 14

Table 2 - SQL database S/W options ................................................................................................... 14

Table 3 - S/W environment ................................................................................................................... 15

Table 4 - Supported transfer scenarios ................................................................................................. 28

Table 5 - Troubleshooting Tips ........................................................................................................... 101

Table 6 - Checklist for Procedure ....................................................................................................... 104


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1 About this Guide

This section discusses the purpose, intended audience, conventions, referenced documentation andorganisation for this guide.

1.1 Purpose

This guide provides the workflows and step-by-step procedures to install and to upgrade the NetspanServer. These procedures include:

Verify Prerequisites First-time Install of Netspan Upgrade Netspan Install or Upgrade Netspan Help System

1.2 Intended Audience

This guide is intended for persons who are responsible for managing the Netspan system. These

persons should have a working knowledge of Netspan.

1.3 Conventions

This document uses the following informational conventions.

Icon Description

Checkpoint : Marks a point in the workflow where there may be an exit or branchto some other procedure. At each Checkpoint the reason for an exit or branch isgiven along with specific directions to locate the entry point in the otherprocedure.

Reference: Gives a resource in the workflow that may be needed to complete aprocedure along with specific directions to use the resource.

Caut ion: Describes a possible risk and how to lessen or avoid the risk.

Advice: Provides a recommendation based on best practice.

Note: Provides useful information.

1.4 Referenced Documentation

Netspan Operations Guide SR9.0 D00107

Netspan Content Specification

1.5 Organisation of this Guide

This guide is organised into the following Sections:

About this Guide Introduction Get Started

Verify Prerequisites First-time Install of Netspan


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Upgrade Netspan Install or Upgrade Netspan Help System Appendixes Revision History


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2 Introduction

2.1 General Overview

Netspan is a comprehensive management solution that manages the network elements in the WiMAXfamily, which consists of WIMAX-compliant Base Stations (BS) and Subscriber Stations (SS).Netspan is a client-server application, with always-on server components implemented as windowsservices, and with a front end web application. Netspan uses SNMP to communicate with BSequipment, as well as third party WiMAX-compliant SS devices. It can be adjusted to meet customerrequirements through its flexible configuration options.

The key features associated with Netspan are as follows:

Support for 16d and 16e Base Stations Support for FreeRadius AAA server Support for both nomadic and fixed Subscriber Station (SS) Supports all Microsoft SQL Server 2005 and 2008 editions: Standard, Enterprise and

Express. Indirect management of 16d SS (MIB model) Profile/class based provisioning Asynchronous configuration of data provisioning Synchronous/asynchronous status (database storage only for key status data) Full FCAPS support for all WiMAX equipment. NTP server functionality

2.2 Where Netspan fits into the Network Architecture

Netspan is designed around a client-server architecture. The Netspan server runs on a PC platform,making use of an SQL database to store the configuration, statistics and alarm history from theWiMAX network. Access to the Netspan server is from the web browser.

Figure 1Netspan in WiMAX Network Architecture

Auto-CPE provisioning and Auto-Service Flow and Service Product allocation ensure that the networkoperator can take advantage of any compatible WiMAX-certified CPE that connects to the network.Network authentication is managed separately from service provisioning and activation, which is afundamental part of any mobile system design.

Netspan provides operator access rights to be granted according to roles. Depending on the operatoraccess rights granted, Netspan allows configuration and diagnostic access to every WiMAX networkelement, right down to each individual Subscriber Terminal.


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3 Get Started

Two workflows have been identified for the first time Installation of the Netspan Server, and theUpgrade of the Netspan server as shown in the following two diagrams:

Note:Each step in the workflow is covered by a separate section within Netspan,allowing easy navigation through the document once the user has determinedwhich flow chart to follow.

Figure 2Workflow of Initial Netspan Server Installation


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Figure 3Workflow of Netspan Server Upgrade


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4 Verify Prerequisites

4.1 Verify hardware requirements

In normal operation, a separate server and client PC are required. The server and client are typicallylocated remotely from the equipment being managed.

4.1.1 HW for Netspan Server

For a host machine for the Netspan Server, please observe the following minimumhardwarerequirements:

Table 1 - minimum hardware requirements

HW Component Standard Platform Demo Platform

CPU CPU Quad CoreProcessor with 8M

Cache or better

CPU Dual Core Processorwith 4M Cache or better

Memory 4GB RAM 2GB RAM

Hard disk storage 120GB or greater 80GB

For hardware redundancy of the server hard disk, the following configuration can serve as anexample:

Drive Controller: Dual Channel Ultra 320 SCSI RAID Controller: support RAID 01 or stripped mirror, e.g. PERC Hard Drive: 4x Hot Pluggable, 120GB, SCSI drives (15K RPM).

Note:The memory requirement is verified automatically by Netspan duringinstallation and during operation (health check). When the memory does notsatisfy the minimum requirement, the installer displays a warning message.

4.2 Verify software requirements

The server is based around Internet Information Services (IIS). See http://www.microsoft.com/iis.This is a web hosting application, and allows the clients to connect via HTTP using a standard webbrowser. The web application is developed using Microsoft ASP.NET.

It is recommended to install always the latest service pack of the selected SQL Server engine.Netspan verifies the SQL version during installation and checked for the minimum supported versionas defined in the following table:

Table 2 - SQL database S/W options

Application Version

SQL Server 2008 R2 Standard, Enterprise or Express Edition - SP1 orlater.

10.0.2531 SQL 2008version 4.0.30319.1

.NET Framework version >4.0.30319.1

Note:Netspan requires both .NET Framework 3.5 and .NET Framework 4.0.

Caut ion:The user is responsible for checking the Microsoft web site for laterservice packs and hot fixes.

Note:The sequence of installation may call for .NET Framework to be re-installed

after the SQL Server. Later versions of operating system (e.g. Windows 2008Server come with .net Service Pack installed).

Reference: For procedures to Move the Netspan Databases between differentversions of SQL Server, refer to Appendix A in this guide.

4.2.2 Pre-requisite Installation Order

1. Install Software Environment (i.e. OS with all latest service packs).

2. Install IIS if not installed. (See Appendix B)

3. Install .NET Framework if not installed for all OS other than Windows Server 2008 64 bit.(.NET 4.0 client profile already installed as part of the OS). (See Appendix I)

4. Install SQL Server. (See Appendices F, G, H)

Note:When performing a clean installation of Netspan on a machine that hasnever had Netspan installed before it is imperative to installing the pre-requisitesin the correct order.

5. Install additional SQL management objects if SQL Server 2005 or SQL Server 2005 Expressare used:

Install SQLSysClrTypes.msi

Install SharedManagementObjects.msi


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Note:These files may be downloaded from the Microsoft Download Center at:

1) Microsoft SQL Server 2008 R2 SP1 Feature Pack:

http://www.microsoft.com/download/en/details.aspx?id=26728

4.3 Verify client requirements

For Netspan installation, please observe the following requirements:

1. The client machine requires an internet browser of appropriate type and version.

Netspan is optimized for the following browsers:

Internet Explorer 8 and higher.

Google Chrome 15 and higher.

Firefox 7 and higher.

2. Netspan creates a new window without browser menu to maximize the area used for

displayed information. When popups are disabled on the browser Netspan will reuse existingwindow instead.

Advice:Operators planning to upgrade an existing Netspan server shouldprecede directly to Section 6, otherwise continue with Section 5.
http://www.microsoft.com/download/en/details.aspx?id=26728http://www.microsoft.com/download/en/details.aspx?id=26728http://www.microsoft.com/download/en/details.aspx?id=26728


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Figure 5Netspan Installation Type


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Figure 6 - Netspan Installation Type with SQL Server Authentication

2. In the Installation Properties panel, select the database server to be used (there may be

several database servers on the machine) in the Database Server dropdown list.

Choose which Authentication Mode to use to connect to SQL Server. By default Windows

Authentication Mode is selected. If the mode is changed to SQL Server Authentication the

login and password fields must be filled with an existent SQL Login and password.

Choose either to leave the Application Path and Data & Log Path to their default values or

to change them to any path on a local drive. Server components (dll files, windows services

and Web Applications) will be installed at the Data & Log Path. (It is recommended to leave

application path as default.)

3. To start services when the installation has successfully completed, check the Start Servicesat the end of the installation box (recommended).

4. To configure the services so they automatically start up after each server reboot, check theConfigure Services for Automatic Startup box (recommended).

5. Click the Next button. After confirmation, a Standard Windows Installer will start installingNetspan.

6. When Windows installer completes deployment of new version of Netspan the databasescreation starts. The database is created by running several SQL scripts. The followingwindow displays the progress of this phase of installation. Follow instructions on the screento progress to next steps.


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Figure 7 - Netspan databases creation and upgrade

7. Once the installation has completed, the NMS Server Manager (the icon should be

displayed in the Desktop and Start Bar)can be used to (re)configure the Services start-up

properties, change the Netspan admin password, as well as import a different Netspandatabase.

Figure 8Netspan NMS Server Manager


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6 Upgrade Netspan

The Netspan Upgrade Installation Process allows the user to upgrade an existing Netspan whilekeeping all data in their Netspan Database.

Caut ion:Airspan does not support the renaming of the Netspan server. If this isrequired, then Airspan customer support should be contacted.

6.1 Save a copy of the Netspan Database

The existing Netspan Database can be saved by backing up the SQL database. The DatabaseBackup does not require all Netspan Services to be shutdown.

Advice: Airspan recommends backing up the existing Netspan Database asdescribed in this process prior to performing the upgrade.

6.1.1 Backup Netspan Database

To save a backup of the existing Netspan database perform the following steps:

1. In the NMS Server Manager, go to the Properties window and select the Database tab.

2. In the Action panel check to either

Backup to the Main Database.

Backup to the Statistics Database.

Or check both to backup both Databases.

Figure 9Netspan NMS Server Manager Properties, Database Backup based on SQL Server Backup

Feature

3. In the Directory or File Name text box enter the path name where the backup NetspanDatabase is to be saved.

4. Press the Execute button. This will open a message to indicate when the operation hasbeen completed.

5. Press Enter to exit the program.

This completes the procedure to backup the Netspan database.

6.2 Uninstall the current version of Netspan


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Note:The current version of Netspan should be uninstalled in order to completethe upgrade procedure.

To uninstall the current version of Netspan perform the following steps:

1. From the Start menu, go to Settings > Control Panel then click on Add or Remove Programs.

2. Select AS8200 Netspan and click the Remove button.

3. If the existing Netspan version was a Standard Network Server installation, a popup windowwill ask if the user wants to keep the existing Netspan database. In order to upgrade to theStandard Network Server installation, keep the existing database, answer Yes.

The installer then automatically removes the current version of Netspan from the machine.

6.3 Upgrade to new version of Netspan

To complete the installation of Netspan perform the following steps:

1. Copy the installation executable, dll and configuration files to a temporary location on a local

hard drive.

2. Run the Run the InstallNetspan.exe program.

3. Check, I agree to the Terms and Conditions of the License, and click Next.

Figure 10Netspan Licence Agreement

Note: In case of failure to install, Netspan would be cleared automatically fromthe Add/Remove Programs list. This would then enable the next install ofNetspan.

6.4 Select the database during the upgrade

In Installation Type ensure that the Full Server Installation radio button is selected.

If an existing database is detected and the option is offered, ensure that the Keep existing Database

check box is checked.


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Figure 11Netspan Installation Type


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Once the installation has completed, the NMS Server Manager (the icon should be displayed in the

Desktop and Start Bar)can be used to (re)configure the Services start-up properties, change the

Netspan admin password, as well as import a different Netspan database.

Figure 13Netspan NMS Server Manager


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7 Install or Upgrade Netspan Help System

Netspan comes with context-sensitive help for the Web application.

7.1 Install Netspan Help System

To install the Netspan Help files perform the following steps:

1. Confirm that Netspan Server has already been successfully installed.

2. Uninstall any existing version of the help system.

3. Run the Help.install.exe file.

4. On the first form, choose the installation path, which must be on the local Drive.

5. Click Next on the following screens.

6. Click Close.


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8 Appendix A Move the Netspan Databases between twodifferent instances of SQL Server

In some configurations it may be necessary to move the Netspan Databases between two installed

instances of SQL Server. Transfer is allowed between SQL Server instances of the same version aswell as from older to newer version. The following table lists all specific supported transfer scenarios:

Table 4 - Supported transfer scenarios

Source SQL Server Instance Target SQL Server Instance

SQL Server 2000 (all editions, includingMSDE)

SQL Server 2005 (any edition)


SQL Server 2005 (all editions) SQL Server 2005 (any edition)


SQL Server 2008 (all editions) SQL Server 2008 (any edition)

To transfer the database from source SQL Server instance to target SQL Server instanceperform the following steps:

1. Install target instance of SQL Server side by side (on the same machine) with sourceinstance of SQL Server

2. Backup Netspan databases using NMS Server Manager

3. Uninstall Netspan. Make sure to keep the database (like during routine Netspan upgrade)

4. Start installation of the same version (re-installation) or newer version (upgrade) of Netspan.

a. In the Installation Type group make sure that Keep existing Database checkboxis checked.

b. In the Installation Properties group select the new (target) instance of SQLServer.


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The installation settings should be as shown on the screen below.

Figure 14Netspan Install window

Click Next, then the confirmation pop-up appears.

Figure 15Netspan Install popup

Optionally, when the operation of Netspan is verified, uninstall source SQL Server instance.


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9 Appendix B Install IIS

9.1 Install IIS in Windows 2003 Server and Windows XP Pro

To install Internet Information Services (IIS) perform the following steps:

1. From the Start menu navigate to Settings Control Panel

2. Select Add or Remove Programs.

3. Click Add/Remove Windows Components.

Figure 16Netspan Setup/ Install IIS Add Remove

4. Select the Application Server check box.

Figure 17Netspan Setup/ Install IIS Add Remove Application Server

5. Click on the Details button then view the Application Server details.

6. Select all the check boxes in the Application Server details.


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Figure 18Netspan Setup/ Install IIS Add Remove Message Queuing

7. Click OK.8. Click Next to start the Windows Components Wizard.

9. Restart the Server.

This completes the install of Internet Information Services.

9.2 Install IIS for Windows 2008 Server

Note: This instruction should be read in the context of Netspan Installation.Netspan requires host operating system installation with IIS version 5.1, 6.x or7.x.

1. Check Server RolesNormally Windows 2008 Server starts user login session with Initial ConfigurationTasks window. IF this is disabled invoke from the start menu:

Administrative Tools -> Server Manager

Check server roles. Server should have the following roles configured: ApplicationServer and Web Server (IIS). If it doesnt than press Add roles link and proceed to thenext steps of this instruction.


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Figure 19 - Installation Configuration Tasks

2. Add Roles WizardRead Before You Begin note and press Next.


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Figure 20 - Before You Begin

3. Select Server RolesSelect Application Server and Web Server (IIS) roles.


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Figure 21 - Select Server Roles

When Application Server is selected confirm the message boxpress Add Required Features:

Figure 22 - Add Required Features

4. Application ServerRead the information note and press Next.


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Figure 23 - Application Server

5. Select Role Services for Application ServerSelect the following services for Application Server: Application Server Foundation, WebServer (IIS) Support, HTTP Activation (required for Web Services).


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Figure 24 - Select Role Services

6. When Web Server (IIS) is selected confirm the message boxpress Add Required RoleServices:

Figure 25 - Add Role Services

7. Web Server (IIS)

Read the information note and press Next.


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Figure 26 - Web Server

8. Select Role Services for Web Server (IIS)In addition to the services selected by default enable IIS6 management Compatibility option.


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Figure 27 - Role Services

9. Confirm Installation SelectionsVerify all the options selected and press Install.


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Figure 28Confirmation

10. Installation ProgressFollowing Installation reboot the server if requested by the installer.


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Figure 29 - Progress


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10 Appendix C How to enable SSL on IIS 6

10.1 Adding a Security Certificate

1. Download the SSL Diagnostics Kit 1.1 which can be obtained free of charge from Microsoftvia the following URL:

2) http://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-

06c814265282&displaylang=en
http://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&displaylang=enhttp://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&displaylang=enhttp://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&displaylang=enhttp://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&displaylang=enhttp://www.microsoft.com/DownLoads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&displaylang=en


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2. Run SSLDiag.msidownload from Microsoft.

Click Next


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Accept the license Agreement and click Next.

Enter details and click Next.


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Click Finish.

3. Some information from IIS before the self-signed certificate can be generated. Open IIS bynavigating to 'Start --> Administrative Tools --> Internet Information Services (IIS) Manager'.

Note: The value of Identifierfor the Default Web Site. (e.g. the identifier in thescreenshot is 1).

Open a command prompt. This can be done by navigating to Start Run, typing cmd and clickingOK.


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Type the following command and press Enter.

3) cd C:\Program Files\IIS Resources\SSLDiag

Create a self-signed certificate using ssldiag which takes the following parameters:

4) /N: - This specifies the common name of the certificate. The computer name is used if there is no

common name specified.

5) /K: - This specifies the key length of the certificate. The default is length 1024.

6) /V: - This specifies the amount of time the certificate will be valid for, calculated in days. The default

setting is seven days.

7) /S: - This specifies the Identifier of the site, which we obtained earlier. The default will always be 1, which

is the Default Web Site in IIS.

e.g. Enter the following command to create the self-signed certificate with a key length of 1024 foridentity 1 and valid for 2 years (730 days). Press Enter.

8) ssldiag /selfssl /K:1024 /V:730 /S:1


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Verify the certificate has been successfully added correctly as follows:

1. Open Internet Information Services (IIS) Manager.

2. Right click Default Web Siteand select Properties.

3. On the Directory Securitytab, the View Certificatebutton should be enabled.

4. Click View Certificateto view the certificate details.

Set the SSL Portunder Web Siteto value 443and clickApply.


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10.2 Accessing Netspan via SSL1. Use https:///Netspanwhere is the full server name


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10.3 Forcing all Connections to use SSL

9) These instructions may be used to disable http access to Netspan and force use of SSL via https.


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1. Start Internet Information Services (IIS) Manager.

2. Right click Default Web Site and select Properties.

3. On the Directory Security tab, click Edit

4. Select Require secure channel (SSL) and click OK.

Note: It is not recommended to enable SSL but not to require SSL for Netspan.


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11 Appendix D - How to Enable SSL for Netspan on IIS7

11.1 Adding a Security Certificate

1. Start Internet Information Services (IIS) Manager and select the server in the list ofConnections.

2. Select Server Certificates

3. Add a certificate. In this example Create Self-Signed Certificateis used.

10)


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4. Give the certificate a name and select OK

11.2 Adding an https Binding

1. Start Internet Information Services (IIS) Manager and select Default Web Site11)


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2. Select Bindings

3. ClickAdd.., change Typeto httpsand select the SSL certificatethat was added previously.Click OKand then Close.

11.3 Accessing Netspan via SSL

1. Use https:///Netspanwhere is the full server name


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11.4 Forcing all Connections to use SSL

These instructions may be used to disable http access to Netspan and force use of SSL via https.

1. Start Internet Information Services (IIS) Manager and select Default Web Site.

2. Select SSL Settings.

12)


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12 Appendix E Browser Warnings due to Self-Signed Certificates

On the public internet, https with a certificate is used for two purposes:

1. Encrypted communication to a web server.

2. Secure identification of a webserver via a certificate issued by a trusted certificate authority.

Https with a self-signed certificate provides encrypted communication to the web server.

Browsers display warnings when visiting a site that is secured using the self-signed certificate to warnthe user that the site may or may not be the one they are expecting to visit. These warnings have anoption to proceed to the site.

The warnings can be prevented when visiting the site in the future as follows:

12.1 Internet Explorer 9

1. Click Continue to this website (not recommended).

2. Click Certificate error.


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3. Click View certificates.


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4. Click Install Certificate.

5. Click Next.


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6. Click Place all certificates in the following store.

7. Click Browse.8. Select Trusted Root Certification Authorities.

9. Click OK.

10. Click Next.


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11. Click Finish.


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12. Click Yes.

The warning message will not be shown after the browser is restarted.

12.2 Firefox 4

1. Click I understand the Risks.

2. ClickAdd Exception.

3. Click Confirm Security Exception.

12.3 Google Chrome

1. Import the certificate into the trusted certificate store using Internet Explorer!


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13 Appendix F Install SQL Server 2005

Netspan requires installation of SQL Server 2005.

Checkpoint : To build a full capability Netspan Server perform this procedure.

To build a network trial Netspan Server then exit this procedure and begin theprocedure to install SQL Server 2005 or 2008 Express Edition in this guide.

Caut ion: If the configuration calls for an SQL Server upgrade and the server tobe upgraded already runs a Netspan version using SQL Server 2000 do notuninstall SQL Server 2000 before installing SQL Server 2005. Netspan needs

the two server products to run side-by-side in order to automatically migrate thedatabase from SQL Server 2000 to 2005.

Advice: The downloads for relevant Microsoft products can be accessed by wayof the Microsoft web site http://www.microsoft.com/downloads/.

To install SQL Server 2005 perform the following steps:

1. Run the executable file (i.e., double-click the *.exefile) for the program.

Figure 30Netspan Setup/ Install SQL 2005 Setup -- License

2. Click Next, after acknowledging acceptance of the End User License Agreement.


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Figure 31Netspan Setup/ Install SQL 2005 Setup -- Prerequisites

3. Click Next In the Microsoft SQL Server 2005 Setup screen.

Figure 32Netspan Setup/ Install SQL 2005 SetupConfiguration Check

4. After the installer reports a successful System Configuration Check, and when prompted todo so, enter the user name and company name then click Next.


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Figure 33Netspan Setup/ Install SQL 2005 SetupConfiguration Success

5. In Components to Install select SQL Server Database Services then click the Advancedbutton.

Figure 34Netspan Setup/ Install SQL 2005 Setup -- Components

6. In Feature Selection, expand the Client Components node, click on the Management Toolsitem and select Will be installed on the Hard Drive, then click Next.


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Figure 35Netspan Setup/ Install SQL 2005 Setup -- Features

7. If asked to enter an instance name, type SQLSERVER2005, otherwise select the defaultinstance radio button.

Figure 36Netspan Setup/ Install SQL 2005 Setup -- Instance

8. Click the Use the built-in System account radio button and from the account drop-downmenu select Local system.

9. Click SQL Browser checkbox to instruct installer to start service at the end of setup.

10. Click Next


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Figure 37Netspan Setup/ Install SQL 2005 Setup -- Service

11. Click Next in Authentication Mode.

Figure 38Netspan Setup/ Install SQL 2005 Setup -- Authentication

12. Click Next in Collation Settings.


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Figure 39Netspan Setup/ Install SQL 2005 Setup -- Collation

13. Click Install in Ready to Install.

Figure 40Netspan Setup/ Install SQL 2005 Setup -- Ready

14. Click Next in Setup Progress.


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Figure 41Netspan Setup/ Install SQL 2005 Setup Progress

15. Click Finish in Completing Microsoft SQL Server 2005 Setup.

Figure 42Netspan Setup/ Install SQL 2005 Setup -- Completing

16. Restart the computer.

Apply the latest service pack for SQL Server 2005, which user can download from the Microsoft website http://www.microsoft.com/downloads/.


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14 Appendix G SQL 2005 Express Edition SP3 installation

Netspans latestrelease requires installation of SQL Server 2005.

Checkpoint : To build a network trial Netspan Server perform this procedure. To

build a full capability Netspan Server then exit this procedure and begin theprocedure to install SQL Server 2005 or 2008 Standard or Enterprise edition.

Caut ion: If the configuration calls for an SQL Server upgrade and the server tobe upgraded already runs a Netspan version using SQL Server 2000 do notuninstall SQL Server 2000 before installing SQL Server 2005. Netspan needs

the two server products to run side-by-side in order to automatically migrate thedatabase from SQL Server 2000 to 2005.

Advice: Downloads for relevant Microsoft products can be accessed by way ofthe Microsoft web site http://www.microsoft.com/downloads/.

To install SQL Server 2005 Express Edition perform the following steps:

1. Download install package from location:http://www.microsoft.com/Sqlserver/2005/en/us/express-down.aspx

a. Select: "SQL Server 2005 Express Edition with Advanced Services SP3" or later SPversion.

2. Run SQLEXPR_ADV.EXE

3. Run the executable file (i.e., double-click the *.exefile) for the program.

Figure 43Netspan Setup/ Install SQL 2005 Setup -- Express License

4. After acknowledging acceptance of the End User License Agreement, click Next.

5. Click Install in Installing Prerequisites
http://www.microsoft.com/Sqlserver/2005/en/us/express-down.aspxhttp://www.microsoft.com/Sqlserver/2005/en/us/express-down.aspxhttp://www.microsoft.com/Sqlserver/2005/en/us/express-down.aspx


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Figure 44Netspan Setup/ Install SQL 2005 SetupExpress Prerequisites 1

6. Click Next in Installing Prerequisites.

Figure 45Netspan Setup/ Install SQL 2005 SetupExpress Prerequisites 2

7. Click Next in Installation Wizard.


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Figure 46Netspan Setup/ Install SQL 2005 Express Wizard

8. Click Next in System configuration Check.

Figure 47Netspan Setup/ Install SQL 2005 Setup -- Express Configuration

9. After the installer reports a successful System Configuration Check, and when prompted todo so, enter the user name and company name then click Next.

Note: Leave Hide advanced configuration options unchecked.


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Figure 50 - Netspan Setup/ Install SQL 2005 Setup -- Instance Name

12. Define service account. In the group Start Services atthe end of setup check the box SQLBrowser. Leave other settings default.

Figure 51 - Netspan Setup/ Install SQL 2005 Setup -- Service Account

13. In Authentication Mode select Windows Authentication Mode then click Next.


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Figure 52Netspan Setup/ Install SQL 2005 Setup -- Express Authentication Mode

14. Collation Settings. Leave default settings.

Figure 53 - Netspan Setup/ Install SQL 2005 Setup -- Collation Settings

15. In Configuration Options check both boxes Enable User Instances and Add user to SQLServer Administrator role.


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Figure 54Netspan Setup/ Install SQL 2005 Setup -- Express Configuration Options

16. Click Next in Error and Usage Report Settings.

Figure 55Netspan Setup/ Install SQL 2005 Setup -- Express Error and Usage Report

17. Click Install in Ready to Install.


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Figure 56Netspan Setup/ Install SQL 2005 Setup -- Express Installation

18. In Setup Progress and when setup is complete, click Next.

Figure 57Netspan Setup/ Install SQL 2005 Setup -- Express Progress

19. Click Finish in Completing Microsoft SQL Server 2005 Setup.


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Figure 58Netspan Setup/ Install SQL 2005 Setup -- Express Completion

20. Restart the computer.

Apply the latest service pack for SQL Server 2005, which user can download from the Microsoft websitehttp://www.microsoft.com/downloads/.
http://www.microsoft.com/downloads/http://www.microsoft.com/downloads/http://www.microsoft.com/downloads/http://www.microsoft.com/downloads/


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15 Appendix H SQL 2008 Standard and Express EditionInstallation

1. Obtain installation media/files:

For Standard Editionobtain installation disk and appropriate product key.

15.1 Database Engine Installation

2. Run setup program.

For Standard Editionrun SETUP.EXE.

For Express Editionrun corresponding exe.

3. SQL Server Installation CentreSelect installation option in the left hand menu list. Thenselect New SQL Server Standalone Installation ...

Figure 59 - Netspan SQL 2008 - Installation Center

4. Setup Support RulesClick OK if all checks pass.

Figure 60 - Netspan SQL 2008 - InstallationSetup Support Rules


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5. Product Key:

For Standard Editionenter the product key.For Expressedition no product key is required.

6. Click Next.

Figure 61 - Netspan SQL 2008 - Installation - Product Key

7. License TermsCheck the box to accept license terms.


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Figure 62 - Netspan SQL 2008 - Installation - License Terms

8. Setup Support FilesClick Install.

Figure 63 - Netspan SQL 2008 - InstallationSetup Support Files

9. Setup Support RulesClick Next.


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For Standard Editionselect Database Engine Services and Management Tools as on thescreenshot:

Figure 66 - Netspan SQL 2008 - Installation - Standard Edition Feature Selection

11. Click Next.12. Instance ConfigurationEnter the name of the SQL instance. Do not use Default instance

to avoid instance identification ambiguity. Recommended name is SQL2008Express.


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Figure 67 - Netspan SQL 2008 - Installation - Instance Configuration

13. Disk Space RequirementVerify available space and press Next.

Figure 68 - Netspan SQL 2008 - Installation - Disk Space Requirements

14. Server Configuration > Service Accounts TabSelect account NTAUTHORITY\NETWORK SERVICE for all services.

Figure 69 - Netspan SQL 2008 - Installation - Server Configuration


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15. Server Configuration > Collation TabLeave default settings and press Next.

Figure 70 - Netspan SQL 2008 - Installation - Server Configuration Collation

16. Database Engine Configuration > Account Provisioning TabAdd at least one Windows

account or group with administration rights. It is recommended to prepare in advance agroup of Windows users defined specifically to administer this SQL Server.By default add \Administrators. When added the group will appear asBUILTIN\Administrators (Administrators).


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Figure 71 - Netspan SQL 2008 - Installation - Db Engine Configuration

17. Database Engine Configuration > Data Directories tabLeave default settings.

Figure 72 - Netspan SQL 2008 - Installation - Db Eng Config - Data Directories

18. Database Engine Configuration > User Instances tabLeave default settings.


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Figure 73 - Netspan SQL 2008 - Installation - Db Eng Config - User Instances

19. Database Engine Configuration > FILESTREAM tabLeave default settings and pressNext.

Figure 74 - Netspan SQL 2008 - Installation - Db Eng ConfigFILESTREAM


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20. Error and Usage ReportingLeave default settings or change as appropriate for yourorganization practices.

Figure 75 - Netspan SQL 2008 - Installation - Error and Usage Reporting

21. Installation RulesPress Next when complete.

Figure 76 - Netspan SQL 2008 - Installation - Installation Rules


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22. Ready to InstallReview summary and press Install.

Figure 77 - Netspan SQL 2008 - Installation - Ready to Install

23. Installation ProgressClick Next when installation complete.

Figure 78 - Netspan SQL 2008 - Installation - Installation Progress

24. CompletePress Close and reboot the server machine.


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Figure 79 - Netspan SQL 2008 - InstallationComplete


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15.2 Management Studio Express Installation

Note: This section is only applicable to Express Edition installation.

1. Start installation of the Microsoft SQL 2008 Management Studio Express Edition. Run theappropriate executable.

Note: SQL Server 2005 Management Studio cannot be used to manage SQLServer 2008. Uninstall SQL Studio 2005 first if the installation is performed on theserver machine with both SQL engines installed side by side.

2. SQL Server Installation CentreSelect installation option in the left hand menu list. Thenselect New SQL Server stand-alone Installation ...

Figure 80 - Netspan SQL 2008 - Installation Center

3. Setup Support RulesClick OK if all checks pass.



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4. Setup Support FilesPress Install.

Figure 82 - Netspan SQL 2008 - InstallationSetup Support Files

5. Setup Support RulesClick Next.


6. Installation TypeSelect Perform a new Installation of SQL 2008 Server 2008. Press Next.


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Figure 84 - Netspan SQL 2008 - InstallationInstallation Type

7. Product KeyPress Next.

Figure 85 - Netspan SQL 2008 - InstallationProduct Key

8. Feature SelectionSelect Management ToolsBasic. Press Next.


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Figure 86 - Netspan SQL 2008 - InstallationSetup Feature Selection

9. Disc Space RequirementsPress Next.

Figure 87 - Netspan SQL 2008 - InstallationSetup Disk Space Requirements

10. Error and Usage ReportingLeave default settings or change as appropriate for yourorganization practices.


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Figure 88 - Netspan SQL 2008 - InstallationSetup Error and Usage Reporting

11. Installation RulesPress Next.

Figure 89 - Netspan SQL 2008 - InstallationSetup Installation Rules

12. Ready to InstallCheck the summary report and press Install.


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Figure 90 - Netspan SQL 2008 - InstallationSetup Ready to Install

13. Installation ProgressPress Next when completed.

Figure 91 - Netspan SQL 2008 - InstallationSetup Installation Progress

14. CompletePress Close.


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Figure 92 - Netspan SQL 2008 - InstallationSetup Complete


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16 Appendix I - How to Change SQL Server Authentication

To allow installing and using Netspan with SQL Server Authentication Mode it must be assured thatthe SQL Server Authentication is set to SQL Server and Windows Authentication mode on the SQL

Server Security Properties Configuration Window and that there is a SQL Server Authentication Logincreated with sysadmin role. Note that SQL Server might need a restart after doing these changes.

16.1 Set SQL Server Authentication Mode

1. Open the Server Properties Window

2. Select the Security Page

3. Select the Option: SQL Server and Windows Authentication mode and click OK

Figure 93 - Setting SQL Server Authentication Mode

16.2 Add SQL Server Authentication Login

1. Open the SQL Server Management Studio Object Explorer

2. Right click in the Security>Logins folder with the mouse and select New Login

3. In the General Page fill the Login Name, select the option SQL Server Authentication andunselect User must change password at next login


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17 Appendix J Install .NET Framework

Netspans latest release requires installation of .NET Framework version 3.5 SP1 or above. Noticedfor Windows Server 2008 64 bit, there was already a Microsoft .NET Framework 4 Client Profile

installed. No additional .net installation required.

Advice: The download(s) for relevant Microsoft products can be accessed byway of the Microsoft web site http://www.microsoft.com/downloads/. The .NETFramework files also can be found on the Netspan installation DVD.

Caut ion: .NET Framework Version 3.5 SP1 must be installed afterIIS. If theinstallation sequence to date was otherwise, uninstall .NET then reinstall it.

To install Microsoft .NET Framework Version 3.5 SP1 perform the following steps:

1. Install the .NET Framework Version 3.5 SP1 according to the operating system.2. Run the executable file (i.e., double-click the *.exefile) for the program.

3. In the Welcome to Microsoft .NET Framework 3.5 Setup screen click Next through theinstallation process screens.

4. Click Finish after acknowledging acceptance of the End User License Agreement.


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18 Appendix K Troubleshooting

Netspan installation programs log all the actions in the log files.

Caut ion: Please do not remove any files from the disk. They are essential tounderstand the issues with installation or upgrade of the product.

Table 5 - Troubleshooting Tips

Symptom Problem Solution

Netspan Installation fails, withan error message in the logstating that aspnet_regiis hasfailed.

An attempt of registeringASP.NET with IIS hasfailed.

1) Open a Command Prompt

using Run as Administrator

2) cd

\Windows\Microsoft.NET\Fra

mework\v4.0.30319

3) aspnet_regiis -enable -r

Installation fails when trying tocreate the database: LocalWindows Account (ASP_Netor IIS_WPG group) cannot beadded to the Securityaccounts.

Trying to install Netspanon a Domain Controllermachine.

Do not install Netspan on amachine configured as aDomain controller.

Installation/Upgrade fails witha dialog saying latest servicepacks to be applied to SQLserver 2008.

Trying to install/upgradeNetspan on a server thatruns a SQL server 2008with lower version than

the minimum versionrequirement.

Use SQL server 2008 SP1/SP2/R2 to upgrade the SQL server2008 (Express/ Standard/Enterprise). You cant use

SQL2008Express SP1/SP2 toupgrade a SQL server 2008(Express) since they are notupgrade packages.

Some validation controlsthrow unexpected errormessages and some listsshow a No Data to Display

IIS Default Website mapsto .NET 4.0 instead of 2.0



2) cd


mework\v4.0.30319


Netspan installation onWindows2003 hangs up.Pressing Cancel button doesnot help. When killed usingTask Manager it displays themessage that it failed tocreate application pool.

IIS internal error. Systemdoes not return the call tocreate web applicationpool.

Re-install IIS

When trying to access theNetspan URL, an HTTP Error404 - File or Directory notfound - is thrown, although the

installation was successful

ASP.NET windowscomponent is notinstalled

Go to Add/Remove programs,select Add/Remove WindowsComponents -> ApplicationServer and enable feature


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During an Upgradeinstallation, there is a failure atthe Database upgrade scriptsstage

The Database the user isattempting to upgrade isbelow the minimumupgradeable version toSR3.0 (i.e. 8.20.010)

Do a two-step upgrade: firstupgrade the SR1.0 database toSR2.0, and then from SR2.0 toSR3.0

Unable to open the physicalfile C:\Program Files\AirspanNetworks Inc\AS8200NetspanV8\Data\NETSPAN_Data.MDF

The C:\ProgramFiles\Airspan NetworksInc\AS8200 NetspanV8\Data does not grantaccess to the currentuser (Local Admin)

Make sure the Data foldergrants full control to the Local

Admin.

Netspan installation fails with

message:"The current identity (NTAUTHORITYNETWORKSERVICE)does not have write access to'C:WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary

ASP.NET Files'

ASP.NET v4.0 is not regi

stered or its registration isnot complete or failed.In some cases theinstallation of a third partyasp.net software mayhave changed theregistration to a differentversion of asp.net



2) cd


mework\v4.0.30319


If this doesnt help then go toAdd/Remove Programs andchoose the Repair option of the.NET framework.


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Netspan error in internetbrowser: HTTP E

008. ugd-d00131 netspan installation and upgrade guide sr10 0 rev h1[1]

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