01. the fourth dimension in architecture

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    6

    Years later,someof our subjects observedhow hard everyone

    worked

    and

    spoke of their

    new

    environment

    as

    a work machine.

    The buildingcontinued

    to

    look like

    new

    m

    fflll

    gm e course

    of our

    study, as

    t did on

    the

    occasion of several visits.

    And, as

    this

    is being

    written,

    1

    was

    infonned that it still looks like new.

    The messages, consistent with Hewitt's goals for the

    com

    pany,

    were

    : We care.

    We

    care about quality.

    We

    care about

    attention

    to

    detall. Dependability and durability of our product are

    important to

    us.

    We care about our customers,

    the

    machines

    we

    make,

    and thepeople

    who

    make and sell them. This was consistent

    with Saarinen's basic approach

    to

    his work.

    To him,

    everything

    mattered and nothing was taken for granted. Thus bis building, like

    ali great art, has after almost forty years, stood the test of time. I

    won't

    be here to

    see it, but 1 can't

    imagine

    that it could do anything

    but continue to take

    on

    deeper and deeper

    meaning.

    Saarinen

    was

    what

    mv friend Bt c

    kwillf

    r

    Q

    called a

    comprehensive thinker. His Deere Co. eadquarters

    was

    a

    statement about

    the

    man himself. lt was his expression

    ofwhat

    was

    important and how we should look at the world. He understood

    concepts that are just

    now

    being discovered about the relationship

    between people

    and

    their environments. That is, bis building

    was

    a

    world class statement thatto be appreciated

    must be

    viewed against

    the

    backdropofthe social, intellectual

    and

    regional environments in

    place at the time

    of

    ts construction.

    His work changed the company, the people and the fann

    machinery industry.

    Edward

    T.

    Hall

    11n194

    I INTRODUCTION .TO

    m

    STUDY OF EERO

    SAARINEN'S BUILDING FOR DEERE COMPANY

    Forthe past decade

    we

    have been deeply involved in the study

    of man's use of

    space,

    and in the course of our research

    we

    interviewed hundreds

    of

    ndividual occupants ofbuildings as well as

    seores of architects. In the process we developed a growing and at

    times frightening awareness of

    the

    impact of buildings on human

    behavior. During the early phase of our research in

    1964 we

    first

    visited the headquarters of Deere

    Co.,

    producers of fann equip

    ment and machinery, in Moline, Illinois. The building--then in

    the

    final stages of construction but still unoccupied-is situated off a

    highway sorne ten miles from the town ofMoline. The visitortravels

    along the north si de ofa wide fertile valley hugging low rolling hills

    on the left. Abruptly and without forewanng

    the

    visitor rounds a

    bend and there

    it

    is a breathtaking structure n Cor-Ten steel

    and

    glass that looks

    as

    though

    sorne

    genie

    has

    transported it intact from

    the hidden valley ofa

    J

    apanese emperor

    and,

    having selected just he

    right surroundings, set it.down without disturbing a leaf.

    If

    this

    sounds romantic it is because

    we

    find it difficult

    to

    describe the

    impact of Saarinen's masterpiece.

    No

    photograph begins to do it

    justice because the camera works on very different principies

    from

    the

    eye

    and the

    brain.

    Within

    the instant

    of our first encounter

    we

    knew that

    we had

    to

    study this building to unlock and reveal its secrets. We did study

    the

    building and we did discover

    sorne

    of its secrets, but like any

    great

    work

    ofart t reveals itselfslowly. Studentsofarchitecturewil1

    be

    discovering things about Eero Saarinen's building for

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    8

    decades to come. Ouroriginal plan was quite simple: ta1k to a wide

    representative sample ofpeople using the building, find out as

    muchas we could about the entire

    process-the

    idea and need for a

    building, the selectionof the architect, the c ation the ram,

    and finally the building itself as a viao e struc ure. Our initi

    interviewscheduleswere rather simple nd represented a baselineof

    data on things people thought

    and

    said

    be/ore

    they moved into the

    building. Details on the methodologyof the study appear in the last

    section.

    This is nota study that emphasizes contentand detail, though

    this would have been possible. Sorne of the things we discovered

    about the complex multi-level processes that are summarized in

    Saarinen' s steel and glass statement are present in al1 buildings and

    will be discussed in detail. But we had something else in mind;

    namely,

    to

    reveal a paradigm. To

    do

    this we want first

    to

    mention

    sorne unstated assumptions conceming the nature

    of

    a person's

    relationship to his or her environment and the effect of culture on

    design.

    The most pervasive and important assumption, a comerstone

    in the edifice of Western thought, is one that lies hidden from our

    consciousnessand has

    to do wil

    a person' s relationship to bis orher

    environment. Quite simply, the Western view is that human pro

    cesses, particularly behavior, are independent of environmental

    controls and influence. In his rather remarkable book, Ecologica/

    Psycholo

    gy

    Roger Barker reports on two decades

    of

    studying the

    role of environmental settings in everyday life in a Kansas town.

    Barker states: ''The view is not uncommon among psychologists

    that the environment

    of

    behavior is a relatively unstructured, pas

    sive, probabilistic arena of objects and events upon which man

    behaves in accordance with a program which he carries about within

    himself. Contrary to this widely shared view Bark:er finds the

    environment consisting ofhighly structured

    .

    .improbable arrange

    ments of objects and events which coerce behavior in accordance

    1

    'Barker,

    Roger

    G. Ecological Psychology. Stanford University Press, 1968.

    -

    finds that e tixironment provi es a settinsw is lid

    tapgard

    behavior according to bindin but as yet unverbalized rules which

    are more compelling nd more uniform than such individual vari

    able

    as

    personality. Far from bein assive envirorunent actually

    e ters into a transaction With umans. t IS ere Ore impOSSI e to

    conduct valid studies of human behavior without reference to the

    contextof he environment.

    Sorne cultures of the world are concerned about fitting

    humans into nature or nto societyor both (Japan, for example . But

    in the Western world generallyand

    m

    America particularly humans

    are viewed

    as

    dominating

    al1

    that is around them. t s no wonderthat

    when we look at buildings as objects

    of

    study in this country

    we

    find

    either a preoccupation with the responses

    of

    he individual occupant

    orapreoccupation with the structure as a creation of an individual

    architect, or even occasionally an expression of a client's

    personality. Somehow we in the Western world cannot get away

    from this preoccupation with the individual. Studying the Deere

    building we found owselves more and more uncomfortable with this

    emphasis on the individual. Saarinen, after all, had done as muchas

    is humanly possible, and much more than is usual, to handle the

    complexityof people s needs and

    to

    integrate them, their environ

    ment and their jobs in a total setting. We finally realized that we

    owselves ~ captives

    of

    our own cultureand

    were

    overlooking the

    fact that the building was also designed to house an organization.

    A third underlying assumption is that a building is a single

    thing, something whichhas integrity

    nd

    canbe singled out from the

    rest

    of

    he physical setting.

    In

    a sense we

    thinkof

    and treat buildings

    as individual objects-good, bad, indifferent, expensive, rare, cheap,

    well or poorly constructed, beautiful, ugly, cherished or despised.

    We assign them al1 the qualities

    of

    objectsand seldom thinkof hem

    as

    statements - active agents in the human situation.

    9

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    1

    Earlier we said that it is impossible to conduct valid studies of

    human behavior without reference

    to

    context, even though context

    has been largely ignored in social science virtually from the begin

    ning. In

    the

    course of our research on the Deere building it became

    more and more apparent that in studies ofbuilding one is examining

    three

    separate but interrelated factors:

    A The structure itself, its program, design, workmanship,

    materials, detailing, etc.,

    B. Repeople as physiological and psychological organisms

    who perfonn the functions the structure was designed to house, and

    C. The ~ z tion that is also housed by the building but

    which exists in a larger context. The organization and its structure

    become the ontent

    of

    a statement that can only be read in tenns

    of its setting.

    How does

    one

    go about integrating these

    three

    factors? Most

    of

    what is known about either buildings or people is without

    reference to the other while the third set ofvariables is either ignored

    or unknown. Otherwise why would it be increasingly difficult to

    identify either the institution or the activity from looking at most.

    modem structures?

    We

    are not referring simply to the fact that

    form

    is seldom dictated

    by

    function, but to the wider and in sorne ways

    more important irnpactof he building as a statement in an existing

    communications network; what

    is

    the building saying? we discov-

    . ered in the course of the Deere study that what the building

    communicates

    is

    as

    important in its consequences as anything else

    we were able to identify.

    li

    organizations exist in a social matrix; almost invariably

    they are associated

    with

    a place and usually with a structure. Tue

    social matrix can

    be

    extremely limited and

    the

    structure primitive,

    as

    is the caseof he boys' neighborbood club house built in a vacant lot

    But there is a difference between a local, a regional, and an

    intemational or world-wide organization (such

    as

    Deere Com

    pany), justas there is a difference between a school, a drug store, a

    paper company,

    IBM

    and a farm machinery manufacturer.

    JBM

    represents the future

    and is

    growing. Farmers, farming, and

    fann machinery evoke an entirely different setof mages. There is

    also a difference between a single company and a conglomerate, as

    well

    as

    a new company and one with a long past.

    While

    ali

    this must seem quite obvious, the principies just

    outlined are seldom retlected in the designofbuildings.This is due

    in

    part

    to the fact that, in

    ~ c k m i n s t e r

    Fuller's terms, comprehen

    sive thinking is a

    rare

    commodity. For an architectural program to

    provide a suitable environment for individuals working as members

    of eams, an overall designofhigh quality, durability and strength,

    and a statement that is appropriate

    to

    the organization and which

    enhances an entire industry is asking alot. Yet this

    is

    what Saarinen

    did.

    As clearly and as simply as we can state it, the Deere

    headquarters is not one thing but many different things. It is a

    statement on multiple levels that symbolizes Saarinen' s concem for

    the individual and his belief in the future of an industry that was in

    the doldrums when this building was conceived. Like all strong

    successful statements the point that comes across most clearly is that

    this did not just happen. I t was planned very carefully and was the

    result of great genius and thousands ofhours of attention

    to

    every

    detall.

    lanning the uilding

    It is impossible to see this building without being deeply

    moved and impressed. Nestled in a ravine on 700 acresofwoods, it

    has views that change with the season and the hour. It is a veritable

    crystal palace encased in Cor-Ten steel which has tumed a warm

    cinnamon brown. The strength

    of

    he design is immediately appar

    ent; the steel structural frame stands out

    from

    the shimmering glass

    undemeath.

    The main office building rises seven floors and faces south

    toward the rivervalley, overlooking

    two

    lakes. Inaddition, there is

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    12

    a mammoth enclosed display area for Deere s huge brightly colored

    tractors

    and

    farm machines-sorne

    of

    wbich approach dinosaurs in

    siz(}--and an auditorium that seats four hundred people. As visitors

    enter they look down on the product display area and then cross a

    glass enclosed bridge that connects the display area to the main

    building at the fourth floor level. The bridge provides a sense of

    participation with nature

    as

    one walks across it at tree top level in the

    midstof an outdoor panorama.

    Th} interior spaces were designed withgreat careto maximize

    J .

    ews

    n

    general, each department has a large open area situa

    re

    d

    next

    to

    the outside glass wall (with the exception of the Executive

    Roor). Private offices were deliberately located in the central part

    of

    the building so that most employees could have an outside view.

    Outside walls are glass with bronz.e-colored vaporized metal sealed

    between two laminated plate sheets. This glass reflects outside light

    and glare without affecting visibility from the inside, and in the

    summer it helps reduce the load on the air conditioning system. A

    combination

    of

    metal-louvered sun screens and glare resistant glass

    is very effective inkeeping the building comfonable withouthaving

    to use shades which would block the views.

    E

    p

    cjencv and functionalism are evident throughout the build

    ing. The two lakes in front of the main building not only provide

    visualdelight, butone ofthem serves

    to

    cool the waterthatcirculates

    in the air conditioning system. Water heated by this system is

    sprayed into the air from fountains in the lake, cooled, and then

    recirculated. Th;,partitions that forro the spaces for offices in each

    department:B;: fs means the

    u i l d i n ~

    js e s p o n

    the changes that are inevitable as the organization grows.

    The interior color scheme is charcoal and off-white for the

    walls and off-white tile for the floors . It was Saarinen s feeling that

    people would add the color in this building nd that the out-of

    doors would become part

    of

    the interior, hence the low-key color

    scheme

    H WIIT

    n

    a great many ways the Deere building is a direct retlection

    ofWilliam

    A

    Hewitt, Chainnan nd Chief Executive. His stamp is

    on virtuany everything in

    the

    building. From inception

    to

    final

    completion, he was

    the

    driving force behind this building. Hewitt

    worked closely with Saarinen and bis associates

    for

    seven years

    before the building was completed. The importance ofthe Hewitt

    Saarinen rapport and the enormous amount of thought and insight

    that each man brought to the planning phase of he building cannot

    be overestimated.

    Hewitthas always beeninterested in architecture and design

    and he had worked formany years with a world famous designer, the

    late Henry Dreyfuss, on various projects forthe company. When we

    asked Hewitt what other experiences had influenced him

    and

    made

    him aware

    of

    he importance ofgood arcbitecture, he said

    he

    felt that

    growing up in San Francisco had made him conscious of the

    importanceof he environment. He also added that while he was in

    college he had had a friend who taught

    him

    a lot about design and

    architecture, and then when he married he was influenced by bis

    wife

    Hewitt s thinking about the kind of building he wanted for

    Deere was based on several premises: first, he wanted to pull the

    company together and improve employee working conditions.

    Deere employees had been scattered around downtown Moline in

    several different buildings-some quite

    old-and

    clearly there

    was

    a definite need for integration

    of

    departments. Then, he wanted a

    building that would help the company attract

    and

    hold superior

    personnel. This

    is

    ofcrucial importance toan ntemational business

    located in a small fyfidwestem

    city.

    Hewitt al so wanted a building

    that would be outstanding aesthetically. This would both improve

    the

    cg

    world at large and raise the architectural

    Mb t iocal community.

    l J

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    4

    In thinking

    about

    the

    type of building

    he

    wanted, Hewitt

    favored

    modero

    architecture; at the

    same time he

    wanted a building

    that

    would e appropriate for

    a

    farrn

    machinery business. Before

    selecting

    an

    architect, he talked

    to

    many people-including

    designers

    and

    business executives

    who

    had worked with architects.

    Hewitt spent a lot of time

    and

    thought choosing an architect

    and

    Saarinen washischoice. One ofSaarinen s main attractions was his

    desire to capture the spirit of he company and the personality

    of

    ts

    Chairman

    SAARINEN

    Saarinen s

    firm was

    large enough

    to

    undertake such a bigjob,

    yet small enough for Saarinen to

    work

    directly with Hewitt Their

    interaction

    was

    unusuall y productive: that rare combination of the

    right client-

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    16

    The collaboration between architect

    and

    client on

    the

    Deere

    building was blessed with greater than usual syrnpathetic

    understanding

    and

    respect. Saarinen s first design

    was

    an inverted

    pyramid structure which was situated

    on

    top of a ll This design

    was rejectedby the company because

    they

    didn

    t eel

    it was suited

    to

    their particular organization nor did it provide the flexibility they

    needed.

    However

    it

    is

    important to

    note

    that

    the

    client

    and the

    architect

    were able to

    resolve their differences in such

    an

    amicable

    way

    that each felt satisfied

    and wanted to

    continueworking together.

    Saarinen s next design was the one

    the

    company chose to build.

    Saarinenfinished

    the

    working

    drawings

    ofhis building, but

    he

    did not live to see it completed.

    He

    died the

    week

    after construction

    began. Fortunately, several of his associates

    had

    been

    deeply

    involved in the Deere building

    and

    were

    able to

    see that the building

    was completed in accordance with Saarinen s idealsand standards.

    These men

    were Kevin

    Roche, John Dinkeloo,

    J.N. Lacy and

    Warren

    Platner.

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    8

    11 THE PLANNING PROCESS

    n

    addition to Hewitt there were four Deere officials who

    made up the company s Committee, ali of

    whom

    worked closely

    with Saarinenand

    his

    associates in he planning stagesand through-

    out construction. lnitial planning for the building had begun before

    1957 when Booz, Allen and Hamilton, management consultants,

    made a detailed study of the company s future

    needs.

    First, they

    swveyed the space used by each department in the old buildings,

    then they interviewed ali department managers

    to

    detennine future

    growth and future space

    needs.

    They projected these space needs to

    1970, based on data provided by departmental managers. (Ulti-

    mately sorne projections proved more accurate than others, of

    course.) Armed with the Booz, Allen and Hamilton infonnation,the

    Building Committee then decided which departments should go

    where and how many floors would be required.

    Al1

    this basic data

    was

    supplied to the architect anda great deal of time

    was

    spent

    deciding what each department s space requirements would be

    before the design

    was

    frozen.

    For the architect i is vitali y important that a client be able to

    tellhim what the projected growth of he company will be within a

    five

    to ten year period. Otherwise, how can

    he

    plan for growth? As

    it urned out, the Deere growth projections based on the Booz, Allen

    and Hamilton reportwere reasonably accurate

    in

    most departments.

    However, there

    was

    unforeseen growth in heExport Order Division

    which meant that thisdepartment later became crowded, nd this in

    turn necessitated adjustments within the department. Fortunately,

    the flexibility of Saarinen s interior design

    was

    such that partitions

    could be moved, and the department

    was able to

    accommodatemore

    people. The point we wish to emphasize is that

    two

    things are

    required for an office building

    to

    be responsive to future growth:

    1) accurate growth projections supplied

    to

    the architect and

    2) flexibility in the interior space design provided by the architect.

    THEMODULE

    lt was the employee atwork

    and

    bis or herspace needs that led

    to the establishmentof severa basic module sizes which Saarinen

    presented

    to

    the Building Committee. Two members ofthis commit-

    tee, Joseph Dain and George Neiley, chose the basic module of 3 x

    6 feet for the building. The committee then built their own full size

    ockups using wood sides.Eventually they settled on three basic

    office sizes:9x 2

    feet,

    12x12, and 12 x

    18

    .The 12x18 footoffices

    were later reduced

    to

    12

    x

    15

    in order

    to

    provide more office space .

    The 12x15 foot size seems

    to

    wolkjustas well. The onlyexception

    to these three basic sizes

    are

    the offices on the Second Floor which

    arelarger.

    Tl size of desk determined the minimum amount of space

    that any employee would have. Saarinen and Associates designed

    the

    desks as well as

    a

    other furniture for

    the

    building. In our view,

    this

    is another important factor in

    the

    success

    of

    his building.

    Ei

    ther

    the architect must design the minimum

    work

    area or speci

    fy

    pre-

    cisely what its dimensions will

    be.

    Otherwise, there can be no real

    planning of the interior spaces

    and

    their relation to the outer

    structure.Oerks and secretaries were provided

    with

    a desk;drafts-

    men were given a table and storage space. For employees with

    private offices, each person was given a

    desk

    and a credenza.

    MODELS

    ND

    MOCKUPS

    Saarinen was a great believer in mock-ups and models. He

    made a model ofeach floor with

    fumiture,

    wall color, floor surfaces,

    9

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    20

    etc., using a scale

    of

    1

    1/2

    inches to the

    foot. Early

    in the project it

    was

    decided

    to

    puild a full-scale mock-up at a cost

    of

    about

    100,000.

    Since

    the mock-up proved

    to

    be extremely useful for

    testing design ideas it was well worth the price. This one-bay

    two

    storymock-up now located beyond the parking lot) made it possible

    to

    testand correct the effectiveness of he sun-screenlouvers and the

    glare-resistant glass which

    were

    items

    of

    he greatest importance in

    the overall

    design.

    Color schemes could

    be

    tried out as

    well as

    designs

    for

    filing cabinets,

    and

    mock-ups

    of

    urniture.

    Also,

    sample

    columns of Cor-Ten steel were erected and they began

    to

    weather

    and

    gave everyone

    an

    idea of

    how they

    would look on

    the

    finished

    building.

    Everything

    in

    the building and

    in

    th building design itself

    was reviewedby H ewitt and the Building Committee and evaluated

    in

    modelform or inful l sea/e mock ups be/ore itwas accepted. e

    believe it is important

    to

    overstate

    the

    importance

    of

    models

    and

    mock-ups.

    As

    most architects eventually discover, many clients

    have

    no

    ability

    to

    visualize

    how

    a building

    will

    look

    when

    it's

    completed. This is

    hard

    for architects to understand because they

    themselves are visually oriented. They can

    see

    in their

    mind

    complete designs

    which

    they then translate into renderings or

    blueprints. But the client usually

    has

    great difficulty visualizing

    spacesas depicted in blueprints. He or she can

    t

    ell what aroom will

    look like until it's built. This is why l rg

    s

    lemodels and mock

    ups are so necessary.

    Nothing

    seems

    to have escaped

    the

    attention

    of

    Saarinen and

    Hewitt. Fumiture

    and

    equipment were viewed in model fonn,

    discussed

    and

    considered

    at

    length,

    down

    to and including such

    things as the china and flatware

    used

    in the dining rooms, salt

    cellars, even the paper packages for sugar on the dining tables.

    Throughout the building

    ll

    fixtures

    were

    carefully selected -door

    handles, drinking fountains, directories, floor plates in

    the

    firewells.

    Nowhere

    is

    attention

    to

    detail more noticeable than

    in he

    design of

    the washrooms, where Saarinen took great pains

    to

    provide

    simple,

    21

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    elegant

    fixtures.

    Even

    the

    paper

    towel

    dispensers which atfirst were

    so unobtrusive nobodycouldfind them-reflect a detenninedeffort

    to

    maintain standards of understated quality. The supervision of

    constructionwas also exacting. One of Saarinen's staff

    was

    on hand

    during

    the

    entire construction period

    and

    every change

    from speci

    ficationhad to

    be

    approved

    by

    Saarinen s office.

    The

    contractorwas

    reported to have said that he ... had never been as closely

    oversupervised. This may

    be

    true, but the results speak for

    them-

    selves.

    OST

    The cost of the building is privileged data and is not

    generally known within the organization. While

    we

    do not feel free

    to release th figure which was only recently reported to

    us we do

    feel compelled to

    say

    that it

    was

    much less

    th n

    we had

    estimated.

    In fact, our own estimate

    was

    double the

    actual

    cost figure

    and

    substantiallyless than buildings

    of

    similar quality like

    the

    Seagram' s

    building. Naturally, in comparing these cost figures

    we

    excluded

    land

    and fumiture.

    There

    are

    many reasons

    why the Deere

    building is

    nomical building but surely one of

    the

    most important is the

    extensive use of pre-finished materials thatdo not require expensive

    labor.

    Examples

    abound:

    movable partitions, vinyl asbestos floor

    tUeand prefinished ceiling material. Another labor saving factor

    was

    the minimal use of plaster which appears

    only

    in

    the

    main

    corridor walls

    and

    in executive offices on the Second Floor. The

    exposed brick in the central core and the rest rooms also requires

    no

    finishing.The exterior steel

    frame

    of

    the

    building is Cor-Ten which

    has its own oxidized finish

    and

    needs

    no

    paint orprotective coating.

    Most architects who have toured

    the

    building comment on the

    excellent

    use of

    material related t both initial costand maintenance

    costs. Forus

    the

    building is proof hat good design is not dependent

    on high cost.

    J

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    4

    This buildingwas obviously built

    to

    lastand will undoubtedly

    tum out

    to

    be avery wise investment on the part of he company, i

    not a real bargain, as building costs soar every year. Because of its

    country location the building cost a fraction

    of

    anything of

    comparable size in a city. Trying

    to

    allocate costs within the

    company would

    be

    very difficult because this building

    does

    much

    more than just house 1 200 employees. It

    has

    been

    an

    invaluable

    asset in personnel recruitment and company public relations.

    How the uilding Works

    While the initial impact of

    his

    building is overwhelming

    and

    one is immediately impressed by its great strength

    and

    beauty, there

    is something else that comes through even

    more

    forcefully

    as

    one

    visits it repeatedly. Everything

    conv

    e

    ys

    quality

    and

    congruence.

    Each component of this building seems to wotk in harmony with

    every other component-all of

    them at

    the same

    high

    level

    of

    performance. The beauty

    of

    its setting seems balanced by the

    perfection of ts design, rooted in meticulous planning.

    Certain spaces elicit certain behavior and

    this building

    was

    designed

    for work.

    In

    the words

    of

    one

    employee, This building is

    a beautiful work machine. Another man voiced

    this

    opinion about

    the

    building before he moved

    in:

    Sorne people aren

    t

    going to like

    this

    building because they are going

    to

    have

    to

    pull

    up

    their socks.

    This struck usas an accurate prediction. The extreme sense oforder,

    efficiency, neatness

    and

    precision that one feels as one walks

    through the building's interiors undoubtedly carnes over

    to

    ll

    employees to

    sorne

    degree. It 's hard to

    iJna

    ine

    an

    one feer that

    this

    SQace

    was desimed for anxthing but work.

    This sense of orderliness

    and

    efficiency is reinforced by such

    things as the absence of the clutter of personal effects in anyone s

    office. Hats and coats are hung in closets in the central corridors.

    Few personal mementoes are displayed in work areas. There is also

    a clean

    desk

    policy that

    requires

    employees

    to

    put everything

    away

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    26

    away

    at

    the

    end

    of

    each

    day.

    At first there were

    many

    complaints

    about this, but by

    the

    end of five years

    people

    apparently

    had

    become use

    to

    it

    and

    the complaints

    were

    less

    frequent.

    Each floor contains 31,600 square feet. A 12-foot central

    corridor between

    two

    rows of exposed steel columns gives

    an

    unobstructed area on each floor, with a 42-foot span on each side of

    the corridor to the exterior glass walls. Movable steel partitions

    spaced in accordance

    with

    a 3 x 6 foot module divide the floor areas

    to

    suit departmental needs.

    As

    the visitorwalks through the interiors of

    he

    building he or

    she

    can't help being struck by

    the

    sense of compartmentalization.

    Each department

    is

    successfully enclosed

    and

    screened

    from

    other

    departments

    and

    far enough from the long central

    c o ~ r

    to

    Q OVide

    a sense of privacy-almost isolation-from the rest of the

    organization. i n t r u e s on these departmental units. They

    ~

    ~

    sort o

    t it

    e

    :

    protected

    from

    auditory

    and

    visual

    f14

    1stractons

    .

    While it is true that

    the

    building compartmentalizes

    the

    company, this

    s

    entirely consistentwith organization of Deere

    and

    Company,

    where departments are self-contained

    units.

    The building

    probably strengthens each department's interna functioning.

    However, it should be noted that a design which segregares depart

    ments would not work for

    an

    organization that depends on maxi-

    mum

    interaction between departments. Again, it demonstrates the

    importance ofthe architects's understanding ofhow the organiza

    tion wotks, so that his design can be congruent with tbe way his

    client 's business functions. Architects cannot overcome personnel

    or organizational problems, but at least they should not add to

    these problems. This means that architects must knuw their client s

    goals needs,functions and organization.

    Perhaps

    the

    thing that most impressed

    us

    about the building

    on our last visit is the fact that after five

    years

    of occupancy it

    still

    looked brand new. For a building housing twelve hundred employ

    ees

    for

    five years this

    is

    no

    small achievement

    and

    reflects both

    the

    excellence

    of

    Saarinen s design

    and the

    superior maintenance pro

    vided by thecompany.

    Anothervery impressive feature is

    the

    fl.exibility of

    he

    floor

    to-ceiling partitions which Saarinen designed, enabling various

    departments to rearrange their

    space

    as needed.

    They

    are so

    well

    designed that they show little sign

    of

    wearand tear despite consider

    able

    spatial rearrangemt:nt in several departments. The common

    objection to many movable walls is: 1)

    that

    they are in practice not

    very

    movable;

    2) people don

    tmove them.

    The partitions often split

    the difference between the temporary

    and the

    permanent -they have

    the advantages

    of neither

    and

    the disadvantages ofboth. Saarinen

    managed

    to

    design movable walls that look like part of

    he

    building.

    It should be noted that

    the

    maintenance department at Deere

    and

    Company

    has really mastered

    the

    art of moving walls, and can

    completely rearrange a department ovemight. They 'vedone it often

    enough

    to

    know

    how

    to

    do

    it

    well, and they

    have quality material to

    work

    with. We've observed the operation and while it cannot be

    termed effortless, it does work and

    work

    well.

    RESTROOMS

    The rest rooms are unusually handsome, spacious and well

    designed - the most luxurious

    we

    have ever seen in any office

    building. About the only major deficiency

    we

    noted

    is

    the lack of

    provision for a rest

    ~

    adjacent to

    the Jadies rooms.

    It's

    ve

    importantto provide

    sorne

    place

    where women

    can

    lle down

    quietly

    for afew minutes. Without such a rest area,

    when

    a woman doesn t

    feel well or just

    wants to

    rest for afew minutes she has to go down

    to the ground floor First Aid Room

    which

    simply cannot

    accommo-

    date all those

    who

    need a quiet place

    to

    rest.

    IMPACT

    ON MPWY S

    In

    our

    interviews of

    Deere

    personnel, individual responses

    to

    the building varied widely. In contrast

    to

    sorne

    who

    felt inhibited by

    27

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    the building' s design, there were severa people

    (in

    product design,

    engineering

    and

    advertising) who mentioned that the building had

    actually changed their approachto their

    work. They

    felt freerto

    seek

    new

    solutions

    and

    to

    try

    things out.

    As

    one

    said,

    "This building

    n g e d my

    thinkng and I'm not so much in a rut anymore."

    A

    few

    employees feltthat theircreativity

    as well as

    their

    own

    sense of individuality

    was

    hampered by

    the

    building.

    This

    was

    expressed as dissatisfaction with

    the

    fact thaw

    0

    one can

    ge

    rsonalize

    s or her own work sgace . The design its

    cli' d

    oes not filow

    iS

    "personal touches,"

    and

    there are strict regulations preventing

    ~ ~ ~ o p l e

    from

    putting

    up

    pictures, photographs, maps, charts, etc.

    This is

    an

    effort on management's part to pre

    serv

    e the purity of

    design

    and

    keep

    out any

    "Mickey Mouse" touches.

    28

    S9me people felt the building denied them privacy

    and

    they

    spoke ofbeing "on display a1l the time ." The large glass areas offer

    practically isual

    Qrivacv

    and

    most

    eo

    le

    are

    clearly visible to

    t a numberof othersanday lon

    g.

    Even private offices have sorne glass

    l walls. This imposes certain restrictions on people's behavior. You

    don't put your feet

    up

    on your desk or take off your necktie.

    A

    few

    people rnentioned

    to us

    that they

    found the

    building

    tiring We

    began thinking about this

    and

    wondering what features

    contributed to this particular reaction. First, we thought of he work

    tempo in the building, which

    is

    very noticeable.

    You

    feel this when

    you walk into the building and as you go from one department to

    another. Everyone is working hard

    and

    pushing themselves.

    The

    building itselfhas a kind of"rapid beat"

    and

    is experienced

    by

    sorne

    as

    alittle

    cold,

    a

    feeling

    that is

    contributed

    to

    by

    the

    florescent ceilings.

    Another factor that

    may be

    responsible for the feelings of

    fatigue is the fact that there are

    no areas where

    employ

    ees

    can gather

    -

    nformally--no lounges or meeting

    rooms

    . This

    means

    that on

    coffee breaks

    and

    at lunch hour o fo can only go to the cafeteria

    Cl

    z

    o

    =

    :;)

    l

    11.

    (.)

    :

    o

    ...J