02046-01 en-na covid-19 triage healthcare rapid response ... · unify voice, sms, team messaging...

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Ascom Americas 300 Perimeter Park Drive Morrisville, NC 27560 877-71ASCOM [email protected] www.ascom.us | @AscomAmericas COVID-19 Triage Healthcare Rapid Response Communications Solution The COVID-19 pandemic has plunged our country and the world into a healthcare crisis. We are faced with the reality that there simply are not enough hospital beds, supplies or healthcare providers to serve the anticipated wave of patients that will be diagnosed and admitted to hospitals in the coming days, weeks and months. As a nation, we face the need to therefore prepare and find alternative facilities and delivery methods to care for and aid our citizens in their recovery. Ascom, a global solutions provider focused on healthcare ICT and mobile workflow solutions, has partnered with Carousel Industries and RingCentral, industry leaders in technology and communications, in an effort to assist our local, state and federal agencies to accelerate care in these situations. Together, we developed the COVID-19 Triage Healthcare Rapid Response Communication Solution - to aid in the rapid deployment of critical communications systems in temporary medical facilities. This solution will enable healthcare systems to quickly triage patients and help optimize recovery outcome in alternative locations such as repurposed hotels, gymnasiums, schools, and field hospitals. Our design includes installation of a cloud-based, HITRUST CSF certified unified communications system, which supports use within HIPAA-compliant environments and enables clinicians to securely communicate via video, voice, text, or chat - while staying mobile and at the patient’s bedside. In re-purposed facilities such as a hotel, the solution would utilize existing Wi-Fi infrastructure to deploy the cloud voice communication solution. Ascom mobile handsets will be delivered with the RingCentral communications application pre-loaded so that physicians and clinicians working onsite can begin immediate communications. As clinicians treat patients, all team members can view the presence of who is online and choose the type of communication. Bluetooth features also enable completely hands-free communications and the handsets are purpose-built for healthcare to withstand the strongest disinfection on the market. Unlike consumer-grade mobile handsets, Ascom healthcare devices are tested with cleaning and disinfection products that adhere to stringent cleaning protocols. Finally, managed services are included in the model for a proactive approach to insure that your communications platform will run without the need for an IT team. The COVID-19 Rapid Response model can be deployed rapidly – in days versus weeks. Training is minimal, as the mobile handsets resemble consumer smartphones and are intuitive and simple to use. Together with Carousel Industries and RingCentral, In Partnership With: Contact: Jim Hutton 919-234-2447 [email protected] Cindy Wiezorek 919-535-6116 [email protected]

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Page 1: 02046-01 EN-NA COVID-19 Triage Healthcare Rapid Response ... · unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and fax,

Ascom Americas 300 Perimeter Park Drive Morrisville, NC 27560 877-71ASCOM [email protected] www.ascom.us | @AscomAmericas

COVID-19 Triage Healthcare Rapid Response Communications Solution The COVID-19 pandemic has plunged our country and the world into a healthcare crisis. We are faced with the reality that there simply are not enough hospital beds, supplies or healthcare providers to serve the anticipated wave of patients that will be diagnosed and admitted to hospitals in the coming days, weeks and months. As a nation, we face the need to therefore prepare and find alternative facilities and delivery methods to care for and aid our citizens in their recovery.

Ascom, a global solutions provider focused on healthcare ICT and mobile workflow solutions, has partnered with Carousel Industries and RingCentral, industry leaders in technology and communications, in an effort to assist our local, state and federal agencies to accelerate care in these situations. Together, we developed the COVID-19 Triage Healthcare Rapid Response Communication Solution - to aid in the rapid deployment of critical communications systems in temporary medical facilities. This solution will enable healthcare systems to quickly triage patients and help optimize recovery outcome in alternative locations such as repurposed hotels, gymnasiums, schools, and field hospitals.

Our design includes installation of a cloud-based, HITRUST CSF certified unified communications system, which supports use within HIPAA-compliant environments and enables clinicians to securely communicate via video, voice, text, or chat - while staying mobile and at the patient’s bedside. In re-purposed facilities such as a hotel, the solution would utilize existing Wi-Fi infrastructure to deploy the cloud voice communication solution. Ascom mobile handsets will be delivered with the RingCentral communications application pre-loaded so that physicians and clinicians working onsite can begin immediate communications.

As clinicians treat patients, all team members can view the presence of who is online and choose the type of communication. Bluetooth features also enable completely hands-free communications and the handsets are purpose-built for healthcare to withstand the strongest disinfection on the market. Unlike consumer-grade mobile handsets, Ascom healthcare devices are tested with cleaning and disinfection products that adhere to stringent cleaning protocols. Finally, managed services are included in the model for a proactive approach to insure that your communications platform will run without the need for an IT team.

The COVID-19 Rapid Response model can be deployed rapidly – in days versus weeks. Training is minimal, as the mobile handsets resemble consumer smartphones and are intuitive and simple to use. Together with Carousel Industries and RingCentral,

In Partnership With:

Contact: Jim Hutton 919-234-2447 [email protected]

Cindy Wiezorek 919-535-6116 [email protected]

Page 2: 02046-01 EN-NA COVID-19 Triage Healthcare Rapid Response ... · unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and fax,

Ascom Americas 300 Perimeter Park Drive Morrisville, NC 27560 877-71ASCOM [email protected] www.ascom.us | @AscomAmericas

Ascom is working to bridge communication gaps and help deliver great value to aid in the valiant, lifesaving efforts of our nation’s healthcare providers.

About Ascom

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete, and efficient workflows for healthcare as well as for industry and retail sectors.

Ascom is headquartered in Baar (Switzerland), has operating businesses in 18 countries and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich.

Contact Cindy Wiezorek Director, National Mobility - West 919-535-6116 [email protected] Jim Hutton Director, National Mobility - East 919-234-2447 [email protected]

About Carousel Industries A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. The company has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider—including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, the company has offices across the United States and internationally—with three Network Operations Centers.

With deep expertise across a vast portfolio of technologies, including security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business.

Page 3: 02046-01 EN-NA COVID-19 Triage Healthcare Rapid Response ... · unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and fax,

Ascom Americas 300 Perimeter Park Drive Morrisville, NC 27560 877-71ASCOM [email protected] www.ascom.us | @AscomAmericas

About Ring Central RingCentral is a global provider of cloud-based business unified communications and collaboration solutions (UCC). Providing increased flexibility and cost effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and fax, empowering today’s mobile and distributed workforces to be connected anywhere and on any device. A few reasons why RingCentral is the leading cloud communications and collaboration solution: RingCentral Global Office™ eliminates geographical borders by now offering a truly local solution throughout the world. Specifically, for European countries, service includes local numbers, support, and currency billing. RingCentral Glip™ is a single, unified experience for all of RingCentral Office’s communications and collaboration capabilities. RingCentral’s unified client brings all modes of communication into one place, reducing the time users waste switching between apps and device endpoints. This workspace is one of a kind and includes team messaging, file sharing, gifs, calendars, project management, and even more collaboration features, with all of RingCentral’s modes of communication in one place. RingCentral’s integrations capabilities provide workflow solutions while offering the ability to build customized solutions or select the desired apps available on the RingCentral Connect Platform™. Increase productivity and adoption while empowering users to effortlessly have all business tools at their fingertips. Recognized as a leading UCaaS solution by industry analysts and reputable companies such as Google, Forbes, Gartner, Frost & Sullivan, Deloitte, Synergy Research Group, IHS Markit, and more.

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