020870a01_lt 1 successful interviewing skills surviving and excelling in a behavioral based...
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020870A01_LT 1020870A01_LT 1
Successful Interviewing Skills
Successful Interviewing Skills
Surviving and Excelling in a Behavioral Based InterviewSurviving and Excelling in a Behavioral Based Interview
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First Impressions Count …First Impressions Count … Do You Make The Best Impression You
Can?•On-Time- (Really, you should be EARLY)•Dress (Professional, appropriate- even if it
is an entry-level job, dress as if you are applying for a CEO position)
•Physical Contact- Firm Handshake•Eye Contact- don’t shift your eyes, look
around; take time to look at the person who asked you the question!
•Smile- it goes a long way•Fidgeting- don’t do it! You don’t have to
be so stiff that you’re afraid to move a muscle, but be natural. Fidgeting = nervous
Do You Make The Best Impression You Can?•On-Time- (Really, you should be EARLY)•Dress (Professional, appropriate- even if it
is an entry-level job, dress as if you are applying for a CEO position)
•Physical Contact- Firm Handshake•Eye Contact- don’t shift your eyes, look
around; take time to look at the person who asked you the question!
•Smile- it goes a long way•Fidgeting- don’t do it! You don’t have to
be so stiff that you’re afraid to move a muscle, but be natural. Fidgeting = nervous
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Characteristics of aSuccessful InterviewCharacteristics of aSuccessful Interview
•Preparation
•Presentation
•Content
•Preparation
•Presentation
•Content
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PreparationPreparation
•Research the Job and company•Review the Job Requirements•Know your Resume•Know Where You Are Going•Be Prepared to Give Behavioral Based
Examples•Anticipate Questions•Be Prepared to Sell Yourself!
•Research the Job and company•Review the Job Requirements•Know your Resume•Know Where You Are Going•Be Prepared to Give Behavioral Based
Examples•Anticipate Questions•Be Prepared to Sell Yourself!
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Research the Company, Review Job Requirements, and Know Your Resume
Research the Company, Review Job Requirements, and Know Your Resume Become very familiar with the job description and
the requirements for the position List the specific qualifications and requirements
sought by the employer. Match these qualifications with the
accomplishments that you already wrote down In order to support this, identify and list specific
examples (quantify if possible) of your past accomplishments
Be prepared to answer questions regarding gaps in your skill level
Become very familiar with the job description and the requirements for the position
List the specific qualifications and requirements sought by the employer.
Match these qualifications with the accomplishments that you already wrote down
In order to support this, identify and list specific examples (quantify if possible) of your past accomplishments
Be prepared to answer questions regarding gaps in your skill level
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PreparationPreparation•Visualize Yourself In the Interview•Know this:
– There is no question you cannot answer– You are well suited to the position– You will be an asset to the department
•Bring:– Extra copies of resume– Paper and pen– A list of potential questions– Breath mints– Consider bringing a portfolio of work or
examples of projects that specifically pertain to your experience and the position you are applying for.
•Visualize Yourself In the Interview•Know this:
– There is no question you cannot answer– You are well suited to the position– You will be an asset to the department
•Bring:– Extra copies of resume– Paper and pen– A list of potential questions– Breath mints– Consider bringing a portfolio of work or
examples of projects that specifically pertain to your experience and the position you are applying for.
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Interview Presentation Interview Presentation
•Be Prepared and Responsive For Questions
•Take Time to Organize Your Thoughts•Make Effective Eye Contact and Smile•Express Confidence in Your Abilities•Consider Each Interview An
Adventure!•Be Attentive to Body Language
–No gum–Watch those pens
•Be Prepared and Responsive For Questions
•Take Time to Organize Your Thoughts•Make Effective Eye Contact and Smile•Express Confidence in Your Abilities•Consider Each Interview An
Adventure!•Be Attentive to Body Language
–No gum–Watch those pens
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Leave The Baggage At The Door
Leave The Baggage At The Door
•Shut the Door to Personal Trouble
•Don’t Slam Organization or Previous Boss, Coworker, or Employer- There are ways to answer the difficult “Explain a time that you had to work with a difficult person” or “Explain a time that you didn’t see eye to eye with your boss” question, while still remaining diplomatic and professional
•Shut the Door to Personal Trouble
•Don’t Slam Organization or Previous Boss, Coworker, or Employer- There are ways to answer the difficult “Explain a time that you had to work with a difficult person” or “Explain a time that you didn’t see eye to eye with your boss” question, while still remaining diplomatic and professional
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Interview ContentInterview Content
•Listen Carefully to the Question•Understand Behavioral Based
Interviewing•Rehearse Your Answers•Sell Yourself!•Silence is Golden, Know When to Stop
Answering•Tie Your Background to the Position•Focus on Your Accomplishments•Turn Weaknesses Into Strengths
•Listen Carefully to the Question•Understand Behavioral Based
Interviewing•Rehearse Your Answers•Sell Yourself!•Silence is Golden, Know When to Stop
Answering•Tie Your Background to the Position•Focus on Your Accomplishments•Turn Weaknesses Into Strengths
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PROVE You Can Do The JobPROVE You Can Do The Job
Employers want concrete examples Identify your skills: adaptive,
transferable, and job-related Present a good “story” Use data - numbers, volume, %, etc. Emphasize results: what happened as
a result of your skills/efforts? Link up what you’re good at to how you
can help the employer out in this job
Employers want concrete examples Identify your skills: adaptive,
transferable, and job-related Present a good “story” Use data - numbers, volume, %, etc. Emphasize results: what happened as
a result of your skills/efforts? Link up what you’re good at to how you
can help the employer out in this job
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Behavioral Based InterviewingBehavioral Based Interviewing
•Prepare your STAR’S•Situation or Task•Action Taken•Result of Your Action
•Prepare your STAR’S•Situation or Task•Action Taken•Result of Your Action
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Behavioral Based QuestionsBehavioral Based Questions
•Can You Tell Me About A Time…•Think Specific•Don’t Say “Usually, Always, Or Never”•Say “I”•Be Prepared to Answer the Negative
Question•Was The Result Positive? Measurable?•Don’t Forget To Smile•Be Concise
•Can You Tell Me About A Time…•Think Specific•Don’t Say “Usually, Always, Or Never”•Say “I”•Be Prepared to Answer the Negative
Question•Was The Result Positive? Measurable?•Don’t Forget To Smile•Be Concise
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Sample QuestionsSample Questions
•Tell Me About A Time…– You Persuaded Someone To Do Something– You Solved a Small Problem Before It
Turned Into Something Large– You Interacted With Someone And Wished
You’d Interacted Differently– You Worked Well in a Team– You Worked in a Team Where Not
Everyone Was Putting Forth The Same Amount Of Effort
•Tell Me About A Time…– You Persuaded Someone To Do Something– You Solved a Small Problem Before It
Turned Into Something Large– You Interacted With Someone And Wished
You’d Interacted Differently– You Worked Well in a Team– You Worked in a Team Where Not
Everyone Was Putting Forth The Same Amount Of Effort
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Technical Skills Are ImportantTechnical Skills Are Important
•Attention To Detail
•Computer Skills
•Analytical Skills
•Technical Skills Specific to Your Degree
•Attention To Detail
•Computer Skills
•Analytical Skills
•Technical Skills Specific to Your Degree
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Soft Skills Are JustAs ImportantSoft Skills Are JustAs Important
•Adaptability•Teamwork•Initiative •Innovation•Integrity
•Adaptability•Teamwork•Initiative •Innovation•Integrity
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Interview Follow-UpInterview Follow-Up
•Common Interview Mistakes–Coming Unprepared–Not Smiling or Showing Enthusiasm–Negativity
•The Thank You Note•References
•Common Interview Mistakes–Coming Unprepared–Not Smiling or Showing Enthusiasm–Negativity
•The Thank You Note•References
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Questions & AnswersQuestions & Answers