03. service centre claim registration process

1
Service Centre - Claims Process Owner : Manager Personal Lines / Service Centre December 2013 - Version: 1.0 Ilse Kruger Service Centre Service Centre Consultant Broker 03. Service Centre Claims Registration Process CLM_REG001: Capture claim on the system All Claim information received CLM_REG002: Send registration confirmation Registration confirmation sent Claim Registration notification Validated Policy/Claim Service Centre Claim Registered

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03. Service Centre Claim Registration Process

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Page 1: 03. Service Centre Claim Registration Process

Service Centre - ClaimsProcess Owner : Manager Personal Lines / Service

CentreDecember 2013 - Version: 1.0 Ilse Kruger

Serv

ice

Ce

ntr

e

Serv

ice

Ce

ntr

e C

on

sult

ant

Bro

ker

03. Service Centre Claims Registration Process

CLM_REG001:Capture claim on

the system

All Claiminformation

received

CLM_REG002:Send registration

confirmation

Registration confirmation sent

Claim Registrationnotification

Validated Policy/Claim Service CentreClaim Registered