03 third issue quality focus

7/31/2019 03 Third Issue Quality Focus

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SAQC Celebrated its Annual Open Forum for this year differently than its previous two years. This

time around we were able to bring in two outstanding speakers to celebrate our Annual Forum. The

topic chosen by the speakers were very much relevant with our objectives. Prof. Mohammed Zairi

S A Q C C E L E B R A T E S A N N U A LS A Q C CE L E B R A T E S A N N U A LS A Q C C E L E B R A T E S A N N U A LS A Q C CE L E B R A T E S A N N U A L

OP E N F OR U MO P E N F OR U MOP E N F OR U MO P E N F OR U M 2 0 0 32 0 0 32 0 0 32 0 0 3

N E W S L ET TE R D A T E : 1 5 J U N E, 2 0 0 3 V OL U M E 3 I S S U E 2 O F 2 0 0 3

Q U A L I T Y

F O C U S

I N S I D E TH I S I S S U E :

H ea lt h C a r e U pda t e

N e w C o r p o r a t e

Membership

2

2

Saud i -Emi ra t i Qual -

i t y Sym pos i um3

QA Exper i ences in

P r oc t e r & G am bl e

Qual i ty Web Watch

N ex t P l an t Tou r

( A L J )

ASQ 57th AQC

3

3

3

3

I n f o r m a t i on C or ne r 4

Member ship Br ief

R em i nde r t o a l l

SAQC Member s

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4

S A Q C M I S S I O NS A Q C M I S S I O NS A Q C M I S S I O N

The Saudi ArabianThe Saudi ArabianThe Saudi Arabian

Quality CouncilQuality CouncilQuality Council

(SAQC) in the West-(SAQC) in the West-(SAQC) in the West-

ern Region advancesern Region advancesern Region advancesindividual and organ-individual and organ-individual and organ-

izational perform-izational perform-izational perform-

ance excellence byance excellence byance excellence by

providing opportuni-providing opportuni-providing opportuni-

ties for learning,ties for learning,ties for learning,

quality improvementquality improvementquality improvement

and knowledge ex-and knowledge ex-and knowledge ex-

changechangechange

SAUDI ARAB IAN QUAL ITY COUNC IL (West er n Region )(West er n Region )(West er n Region )(West er n Region )P.O. Box 17610, Jeddah 21494, Saudi Arabia

Tel : 644-7713 Fax : 644-1123 E-Mail : [email protected]

Corporate Members of Saudi Arabian Quality CouncilCorporate Members of Saudi Arabian Quality CouncilCorporate Members of Saudi Arabian Quality CouncilCorporate Members of Saudi Arabian Quality Council ((((WRWRWRWR))))

From the Desk of the DirectorFrom the Desk of the DirectorFrom the Desk of the DirectorFrom the Desk of the Director

was the first to

speak and the

subject of his

presentation was

The Arab

World, Globaliza-

tion, The Digital

Economy and

Knowledge BasedCompetition.

The second to

present was the

speaker from

Saudi Arabian

A i r l i n e s

Mr.Essam Gari.

The presentation

w a s t i t l e d

I n n o v a t i v e

Thinking. Both

the speakers high-

lighted impor-

tance of how we

need to improve

the way we are

running our lives.

Prof. Zairis pre-

senated the sum-

drastically to

becoming world

class corpora-

tions. With his

usual humorous

styled presenta-

tion, Mr. Esam

Gari cheered

and brought lifeback into the

audience, who

after a thought

proviking pres-

entation from

Prof. Zairi were

given much

deserved relief.

Overall the

event was ahuge success,

thanks to the

over whelming

attendance of

150 plus parti-

ciapants from

different or-

ganizations. We

appreciate your

support.

-mary of the United Nations Report on the Human Develop-

ment in the Arab World. The findings are good enough to take

a serious look on how we are conducting our day-to-day busi-

ness and what should be done to ensure we are improving

Above, Dr. Ayed T. Amri is seen receiving a plaque of appreciation for SAQC

from Annokhbah. Mr. Ahmed Younus and Engr. Sobhi Batterjee presented

the plaque to Dr. Ayed for the societys achievements. Below are the audience.


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Bassam Mutabbagani Enter-

prise & Partners, a company

dedicated to training and de-

velopment has joined the club

of Golden Corporate Mem-

bers. BME & Partners is the

8th Corporate Member in the

Saudi Arabian Quality Coun-

cil. The corporate Membership

plaque was presented to the

Chairman of BME & Partners

Mr. Muttabagani by Engr.

Sobhi Batterjee and Dr. Ayed

BASSAM MUTABB AGANI ENTERPRI SE & PARTNERS BECOMESBASSAM MUTABB AGANI ENTERPRI SE & PARTNERS BECOMESBASSAM MUTABB AGANI ENTERPRI SE & PARTNERS BECOMES GOLDENGOLDENGOLDEN

MEMBERMEMBERMEMBER OF SAUDI ARABI AN QUALI TY COUNCI LOF SAUDI ARABI AN QUALI TY COUNCI LOF SAUDI ARABI AN QUALI TY COUNCIL

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Health Care Interest Group : Progress Upd ate Below..

BME & Part ners Group Becomes Corporate Golden Member of SAQC...

Corporate Members Of Saudi Arabian Quality CouncilCorporate Members Of Saudi Arabian Quality CouncilCorporate Members Of Saudi Arabian Quality CouncilCorporate Members Of Saudi Arabian Quality Council ((((WRWRWRWR))))

H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P :H E A L T H CA R E I N T E R E S T GR O U P : P R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T EP R OGR E S S U P D A T E . .. .. .. .. .. .. .. .. .. .. .. .

We appreciate the sup-

port extended by BME

by joining the society

and contributing to its

successes. We also take

this opportunity to

thank them for being

one ofour sponsors for

the forthcoming event

of Saudi Emirati Joint

Symposium for Quaity

to be held on 17-18

June in Hilton Jeddah.Dr. Ayed T. Al-Amri with Engr. Sobhi Batterjee presented the Golden

Corporate Membership Plaque to Mr. Bassam Muttabagani

Prof. Mohammed Zairi delivering his presentation on Human Develop-

ment in the Arab World summarizing a UN Report during the Forum

Esam Gari presenting his views on Innovative Thinking. The presentation

was received with huge applauds from audience in the Annual Forum

The Health Care Interest Group held its 2nd Meeting in Saudi

German Hospital on Tuesday 13th May, 2003. The Meeting

was attended by leading professionals from Health Care In-

dustry - Dr. M.H. Khoshim, ED, KAMC-NGHA, Dr. Ad-

nanMazrou, Medical Director, KAUH, Dr. Jameel Atyah,

Director Quality Improvement Program, MSD, MODA,

Dr. Rashed Kawan , Director Patient Services, KFSH-RC,

Dr. Osamah Bahanan, AGM Healthcare, Saudia Medical,

Dr.M.S. Ghamdi, Chairman, SSFCM, Jeddah, Prof. Samir

Mousa, Director, Academic Affairs, SGH Group, Dr.

Ayed T. Al-Amri, Director, SAQC (WR)

Dr. Abdulsalam Shehri, Chairman, HIG, SAQC (WR), and

Coordinator of Health Care Interest Group Mr. Baraa T.

Alhaj-Hussein. The Steering Committee discussed differentaspects of Health care industry and a brainstorming session was

conducted to come up with the scope of work for the group.

The committee has agreed upon to meet during June, 2003 to

review the vision, mission, values and scope of work. Further-

more, the group will work along with other health care socie-

ties to further its mission and objectives. WE WISH THE

GROUP ALL THE BEST OF LUCK.


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SAQC in partnership with Saudi Geo-

logical Survey (SGS) will be organizing

a two day Symposium on Quaity Ap-

plication in the Governmental Sector.

The Symposium is first of its kind being

organized in Saudi Arabia. The event is

organized under the patronage ofH.R.H.

Prince Abdulmajid Bin Abdulaziz Al

Saud, Governer of Makkah Al Mukar-

ramah Region. Eight different organiza-

tions will share their experiences in qual-

ity application. Saudi Geological Survey,

King Faisal Specialist Hospital,

S A U D I S A U D I S A U D I --- E M I R A T I J OI N T SY M P OS I U ME M I R A T I J O I N T S Y M P OS I U ME M I R A T I J O I N T S Y M P OS I U M

ON QU A L I T Y A P P L I C A T I ON I N T H EON QU A L I T Y A P P L I C A T I ON I N T H EON QU A L I T Y A P P L I C A T I ON I N T H E

GOV E R N E M E N T A L S E CT ORGOV E R N E M E N T A L S E CT ORGOV E R N E M E N T A L S E CT OR

Page 3 P&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQCP&G Shares its QA Experience with SAQC

P R O C T E R & G A M B L E J E D D A HP R O C T E R & G A M B L E J E D D A H S H A R E SS H A R E S

I T S Q A E X P E R I E N C E S W I T H S A Q CI T S Q A E X P E R I E N C E S W I T H S A Q C

SAQC had its Technical Meet-

ing for the month of May on

Tuesday 13th May, 2003. Proc-

ter & Gamble shared its experi-

ence of Implementing Quality

Assurance in their organization

in Jeddah with SAQC Members.

The speaker for the event was

Jamal Mohammed Eghrib, Qual-

ity Assurance Leader of 2 plants

of P&G (MPC & MIC). The

meeting was well received by 55

attendees. Mr. Jamal Eghrib pre-

sented the 19 points program of

how the Quality Assurance is

managed in Procter & Gamble.

Following the presentation the

Q&A session was organized. Thepresentation was delivered in Ara-

bic Language. This was the 2nd

presentation during 2002-2003

which was delivered in Arabic

language as requested by

SAQC Members. The meeting

was rated excellent by 70% of

the attendees and 20% rated it

to be good. SAQC takes this

opportunity to thank P&G

Management for sharing

knowledge with our members.SAQC also appreciate Mr. Ja-

mal Eghrib for his contribution

to the society.

Q U A L I T YW E B W A T CH

Good websites :Good websites :Good websites :Good websites :

www.ebenchmarking.comwww.ebenchmarking.comwww.ebenchmarking.comwww.ebenchmarking.com

www.benchnet.comwww.benchnet.comwww.benchnet.comwww.benchnet.com

http:/ / leadership.gc.cahttp:/ / leadership.gc.cahttp:/ / leadership.gc.cahttp:/ / leadership.gc.ca

www.km.orgwww.km.orgwww.km.orgwww.km.org

www.aworldofquality.comwww.aworldofquality.comwww.aworldofquality.comwww.aworldofquality.comwww.bin.co.ukwww.bin.co.ukwww.bin.co.ukwww.bin.co.uk

www.zigonperf.comwww.zigonperf.comwww.zigonperf.comwww.zigonperf.com

www.freequality.comwww.freequality.comwww.freequality.comwww.freequality.com

King Abdulaziz University and Saudi Ara-

bian Airlines from Saudi Arabia and Dubai

Police, Executive Office, Customs Dept.

(Jebel Ali Seaport) and Electronic Faculty

for Total Quality from UAE are the par-

ticipants in this event The venue is Jeddah

Hilton Hotel and the date is 17-18 June,

2003. A discounted registration fee of

SR.200 is offered for all the SAQC Mem-

bers, both

Corpoate and

Individual .

The following are the specific objectives

of the symposium :

To know up-to-date applications for com-

prehensive quality management in governe-

mental sectors in both UAE & KSA

To discuss comprehensive quality pro-

grams in different government bodies for

the sake of increasing their productive out-

puts in order to meet the highest expecta-tions of quality applications

To study the requirements of the develop-

ment of professional work environments to

assist in applying comprehensive quality in

all government departments and bodies,

and to enhance quality standards

American Society For Qualitys 575757th Annual Qualityth Annual Qualityth Annual Quality

Congress (AQC) and ExpositionCongress (AQC) and ExpositionCongress (AQC) and Expositionwas held during May19-21, 2003 in Kansas City Convention Center in Kansas City,

Missouri, USA. Over 100 educational sessions were organized

ranging from Customer Satisfaction, Environmental Quality,

Health Care, Risk Management,ISO 9001:2000, Lean Princi-

ples, Six Sigma, Software Quality The Key Note Speakers

were: Horst Schulze, Former President & CEO of Ritz Carl-

ton, Dr. J. Gerald Suarez, Expert organizational designer &

thinker, Clyde Fessler, Former VP of Business Development

for Harley-Davidson Motor Co. The event was a great success.

SAQC will be conducting its 3rd Plant Tour for the year20022003 at Abdul Latif Jamils Guest Relationship Man-

agement Division on 26th June, 2003. The attendees will be

given a presentation titled Quality at ALJTheory

and Pratice, followed by highlights of Guest Relationship

Management activities which leads to guest delight. The for-

mal invitation thru email to members will be done in the 3rd

week of June, 2003 by SAQC. Meanwhile, please do not hesi-

tate to contact Mansoor Ali for advance registration to this

Plant Tour by calling at 05-875 2915.

ASQASQASQASQssss 5757575 7 t ht ht ht h SAQCs Plan tSAQCs Pla n tSAQCs Pla n tSAQCs Pla n t

Tou r i s P lan n edTou r is P lan n edTou r i s P lan n edTou r is P lan n ed


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PPPP....OOOO.... BoxBoxBoxBox 17610176101761017610

JeddahJeddahJeddahJeddah 21494214942149421494

Kingdom of Saudi ArabiaKingdom of Saudi ArabiaKingdom of Saudi ArabiaKingdom of Saudi Arabia

PhonePhonePhonePhone:::: 966 2 644966 2 644966 2 644966 2 644----7713771377137713

MobileMobileMobileMobile :::: 05 87505 87505 87505 875----2915291529152915 ((((Mansoor AliMansoor AliMansoor AliMansoor Ali))))

FaxFaxFaxFax:::: 966 2 644966 2 644966 2 644966 2 644----1123112311231123

Email: info@saqcEmail: info@saqcEmail: info@saqcEmail: [email protected]

www.saqcwww.saqcwww.saqcwww.saqc----wr.orgwr.orgwr.orgwr.org

S A U D I A R A B I A N QU A L I TYC O U N C I L ( W R )

S A U D I A R A B I A N QU A L I T Y CO U N CI L ( W R ) : M E M B E R S H I P B R I E FS A U D I A R A B I A N QU A L I T Y CO U N CI L ( W R ) : M E M B E R S H I P B R I E FS A U D I A R A B I A N QU A L I T Y CO U N CI L ( W R ) : M E M B E R S H I P B R I E F

We are Online

Www.saqc-wr.org

The International Human Resources Associa-

tion is organizing the 4th International Hu-

man Resources Congress 29 September 2

October, 2003 in J.W. Marriott Hotel in

Dubai. The following are the objectives of theCongress : Improve organizational effective-

ness and bottom line results & Best practice in

training and

IIR Dubai is to organize a seminar on Effective Construction Management and QualityEffective Construction Management and QualityEffective Construction Management and QualityEffective Construction Management and QualityControlControlControlControl during 21-25 June, 2003 in Intercontinental Hotel in Riyadh. For more info :http:/ / www.iirgulf.com/construction/http:/ / www.iirgulf.com/construction/http:/ / www.iirgulf.com/construction/http:/ / www.iirgulf.com/construction/

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Development. The congress will include

interactive, skill building workshop ses-

sion. Best available speakers will be shar-

ing their knowledge with the attendees. For

more information on the event please login

to the following link : http://www.iir-

global.com/nav.cfm?hl=http://www.iirg

ulf.com

44444444th International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congressth International Human Resources Association Congress

SAQC (Western Region) would like to welcome aboard all the new Members, both Corporate and Individuals. We appreciate your support

and commitment to the Society. A reminder also to all members whose membership has already expired, please do renew your member-

ship to continue receiving the benefits of the membership. By renewing your membership, you will enable us to do more for you.

Thanks for your support, Membership Director Bandar Al-Qahtani

SAUDI ARABIAN QUALITY COUNCIL in the Western

Region is proud of serving more than 300 members from

more than 100 organizations, professionals ranging from

Quality Control Inspectors / Engineers to Quality Directors,

Managers, Presidents and Managing Directors. From just 33

members in 1998 SAQC has grown by leaps and bounds with

currently 326 members on its database, both Corporate and

Individual. SAQC (WR) has to-this-day 8 Corporate Mem-

bers, out of which 7 are Golden and one Silver. We at SAQCare determined to achieve the 500 membership enrollments

during next year. We appreciate your continued support to

the Society and look forward to new Memberships.

Statistics on SAQC Membership 2003

4

15

15

3

3

5

4

4

5

4

15

13

45

7

88

8

5

15

20

7

28

10

3

0 20 40 60 80 100

Abdullah Hashim

Al-Hada & Tai f M i l i tary Hospi ta l

Annokhbah

Balubaid

B a s a m a h

Saudi Binladin Group

Col lege of Technology

Dal lah & Barakah

Hidada

IP A

Nashar Me at

K A A U

Saudi Arabian Airlines

Saudi Aramco

Others

Saudi Cable Co.

Saudi Ensas

Saudi German Hospi ta l

Saudi Geological Survey

ST C

S C E C O

Sleep High

Zahid Tractors

Number of Members

03 third issue quality focus

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