032 mcr faqs a4 v1 v5 - stadium mk · • umbrellas (including folding umbrellas), signs, banners,...
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What time do gates open?
The food village outside the stadium will open at 3.00pm and access into the stadium bowl will open at 5.30pm. Entertainment commences at 7.00pm. All times are subject to change.
Can we camp overnight?
We are not permitted to allow overnight camping on or near the stadium site. There will be limited facilities available for anyone arriving at the stadium before lunchtime on the day of the concert. Customers will not be permitted to bring into the stadium rucksacks or bags over A4 size, holdalls or other large items, including folding chairs.
Where can we stay?
A DoubleTree by Hilton is built into Stadium MK, subject to availability rooms can be booked via our website.
Who are the support acts?
As soon as this information is confirmed with the event organisers, this page will be updated.
Are cameras allowed?
Compact cameras and mobile phones with cameras are permitted, but SLR cameras and video cameras such as Go-Pros and audio recording devices are prohibited. These may be confiscated upon entry to Stadium MK, and may not, be returned.
Can I purchase official merchandise at the concert?
Yes, you will be able to purchase official merchandise inside the venue on the day of the concert. Please avoid buying unofficial merchandise outside the venue as some of the items may not be permitted inside Stadium MK, these may be confiscated and may not, be returned.
Will I be able to purchase food and drink in the stadium during the concert?
Yes, there will be a wide range of food and beverages available to buy. Once you have entered the external gates you can walk freely between the Food Village and Stadium (access to the pitch is only allowed with the correct ticket). Alcohol will be available to buy for adults aged 18 and over. We operate Challenge 25 and you may be required to provide photo identification as proof of your age. Alcohol purchased by those over 18 may not be supplied to anyone under 18 and you may be ejected for doing this.
18, 20, 21 JVNE 2020
Can I get dropped off and picked up at the Stadium?
Yes, there will be a designated drop off/pick up area at the Stadium. These plans will be published eight weeks prior to the concert.
How do I get to Stadium MK?
Big Green Bus will be providing a national coach service. A shuttle bus from the https://www.biggreencoach.co.uk/events/my-chemical-romance-tickets-coach-travel city centre / central Milton Keynes Railway Station will also be in operation for more information see ‘Park The Car Here’.
Travel guides will be posted on stadiummk.com at least eight weeks prior to the concert.
Off-site Park and Walks
Bond Estate 11 mins (0.5 miles) - MK1 1PA - Walk North on Bond Ave (203 ft), Turn left alongside Dawson Rd (0.3 mi), Continue on the footpath, take the underpass (Saxon St) and up the steps.
Fenny Lock 22 mins (1.1 miles) - MK1 1JQ - Walk West alongside Bletcham Way towards Bond Ave (0.6 mi). Turn right, take the underpass (Bletcham Way), walk alongside Saxon Street (0.4 mi). Turn left, take the underpass (Saxon St) and up the steps.
MK Bowl 38 min (1.9 miles) - MK5 8RR - Turn left onto V4/Watling St (0.4 mi), slight left and under the road and carry on along V4/Watling St for (0.3 mi), slight left onto Groveway (0.2 mi), slight left onto Peverel Dr, then take a left and under the Redmoor Roundabout. Turn right towards Mk1 / Stadium MK.
Is there parking available at Stadium MK?
Parking is available on and off-site. To book or for more information please visit ‘Park The Car Here’
Is there an opportunity to do special announcements?
No, it will not be possible to request special announcements or displays on screens.
Where are the bars and toilets?
There will be a Food Village outside the Stadium, with a variety of food and drink outlets and toilets. In addition, food and drink units and toilets are plentiful within the Stadium bowl, guests can move freely between both areas.
How do you book a disabled parking space?
A limited number of parking spaces will be available onsite for for purchase please visit ‘Park The Car Here’
What can I bring with me?
If it is necessary to bring a bag, ensure it is as small as possible. Nothing larger than size A4 will be permitted. Please be prepared for weather conditions, we advise you to wear suitable clothing, just in case. Umbrellas are not be permitted to be brought into the venue and may be confiscated and not returned. A bag drop facililty will be available in partnership with event people, £10 per bag, subject to availabilty.
What should I NOT bring with me?
All bags will be searched on entry and anything larger than A4 size will not be permitted and you may also be searched. The following is a list of prohibited items, subject to change;
• Glass, cans, bottles or thermos flasks of any kind
• Flammable liquids and aerosols (including hairspray) body spray and deodorants (small perfume bottles are permitted)
• Laser pens/pointers
• Laptops, electronic tablets, SLR & video cameras and audio equipment
• Food and drink, unless for medicinal purposes (sealed water bottles no larger than 500ml are ok)
• Controlled drugs are not permitted in the venue under any circumstances.
• Umbrellas (including folding umbrellas), signs, banners, flags, inflatables, selfie sticks
• Air horns, whistles or other noise making devices
• Knives or weapons, smoke devices, fireworks or flares, confetti, glitter bombs or sprays
Security on the day
Search is a condition of entry to the venue (bags and person-searches will be conducted). 24 hour CCTV is in operation throughout the venue in the interests of crime prevention and public safety.
Disruptive behaviour which affects the enjoyment of others may result in your being asked to leave the venue without being readmitted. Criminal conduct will be reported to the police.
What is in the Food Village?
The Food Village will open approximately two hours prior to entry to the stadium itself. The following facilities will be available:
• Food and drink outlets
• Official merchandise units
Guests can move between the main stadium building and the Food Village throughout the event. Access to the pitch is only permitted to those with the correct ticket or wristband.
Are there cash machines at the Stadium?
The majority of food and drink outlets inside the venue accept credit or debit cards, and there are ATM machines available near ASDA. There is no readmittance to the venue once tickets are scanned.
Are there smoking areas inside the Stadium?
The stadium is a no smoking venue, however, for this event, a Food Village will be located outside the Stadium bowl. Smoking will be permitted in this area only. There will strictly be no smoking on the pitch, in the concourses or seated areas of the Stadium, this includes e-cigarettes.
All visitors will be able to access the Food Village in order to smoke but for safety and security reasons, they will not be allowed to leave the perimeter of the Stadium to do so.
Where can I buy tickets from?
Tickets are available from Gigs & Tours - https://www.gigsandtours.com/tour/my-chemical-romance
Ticketmaster - https://www.ticketmaster.co.uk/my-chemical-romance-tickets/artist/859324
Big Green Coach: Official ticket + coach travel packages - https://www.biggreencoach.co.uk/events/my-chemical-romance-tickets-coach-travel
Can I buy a hospitality ticket for the concert?
Yes, hospitality and private box options are available directly from the venue.
How many tickets can I buy?
Each person can buy up to four tickets
What are the age restrictions?
For pitch standing tickets – No under 14s, under 16s must be accompanied by an 18+
For Reserved seats including hospitality – No under 5s, under 16s must be accompanied by an 18+
When will I receive my tickets?
Tickets or E-tickets will be sent closer to the show date.
I have lost my ticket, what should I do?
Please contact your point of purchase.
I bought tickets from an unauthorized secondary ticket reseller and need to check the validity?
We advise purchasing from partnered ticket sellers only. Suspected forgeries and duplicate tickets will not be permitted entry to the venue. In this instance we would advise that you contact the seller secondary site as we have no control over tickets being sold by unauthorised sites. Please do not buy from Ticket Touts as they may not be selling valid tickets.
I live outside of the UK; will you mail my tickets to me?
Please contact your point of purchase and advise them your details.
Who do I contact for lost property?
Please contact us by emailing [email protected]