04 of 08 lean six sigma overview - measure phase of dmaic

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Enabling Sustained Business Excellence

Lean Six Sigma Practice @ KINDUZ

Part 4 of 8 - Measure Phase

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Measure Phase


Measure Performance:

• Determine What to Measure

• Manage Measurement

• Understand Variation

• Evaluate Measurement System

• Determine Process Performance

Objective:

To determine what to measure, manage

measurement data collection, develop and

validate measurement systems and

determine process performance.Control

Performance

Define

Opportunities

Improve

Performance

Analyze

Opportunity

Inputs

• Team Charter

• Action Plan

• Prepared Team

• Critical Customer

Requirements

• Process Maps

• Quick Win Opportunities

Key Deliverables

• Input, process and output

indicators

• Operational definitions

• Data collection formats and

sampling plans

• Measurement system capability

• Baseline performance metrics

• Productive team atmosphere




Measure Phase

Identify Measures

Develop Operational

Definitions for Measure

Develop Measurement

PlanCollect Data

Display and Evaluate

Data




1. Performance measure

2. Operational definition

3. Data source and location

4. Sample size

5. Who will collect the data?

6. When will the data be collected?

7. How will the data be collected?

8. Other data that should be collected at the same time

9. How will the data be used?

10. How will the data be displayed?

10 Key Elements of a Measurement Plan



Measure Phase


Other Tools:

• Segmentation

• Measurement

System

Analysis

• ARR

• GRR

• Minitab

• Standard

Deviation

• Mean

• Median

• Mode

• Scatter Plots

• Pareto Charts

• Control

Charts

• X-Bar, P,

U, ImR

• Etc.

Continuous

(variables)

Discreet

(attribute)

Data

Types

Population

Sample

Statistics

Statistical Inference

Sampling

Plan



Contact

6

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