04. strategy formulation. action plan choice (09-11e)

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    Strategy Formulation:

    Action Plan Choice

    ReferencesReferences

    Strategic Management Concepts & CasesStrategic Management Concepts & Cases 1010thth editionedition Fred R. DavidFred R. DavidWikipedia.comWikipedia.com

    InternetInternet

    Resource Person:Furqan-ul-haq Siddiqui

    Chapter # 4

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    Comprehensive Strategic Management ModelComprehensive Strategic Management Model

    External

    Audit

    Chapter3

    Internal

    Audit

    Chapter

    3

    Long-Term

    Objectives

    Chapter4

    Generate,

    Evaluate,Select

    Strategies

    ImplementStrategies:

    Mgmt Issues

    ImplementStrategies:Marketing,Fin/Acct,R&D, CIS

    Measure &

    EvaluatePerformance

    Vision

    &Mission

    Chapter2

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    LongLong--Term Objectives:Term Objectives:

    Results that an organization seek over a

    Results that an organization seek over a

    multiyear period through certain strategiesmultiyear period through certain strategies

    Time frame 2 to 5 years

    include specific improvements in theorganization's competitive position,

    technology leadership, profitability, return on

    investment, employee relations andproductivity, and corporate image.

    The objectives should beSMART

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    Varying Performance Measures

    by Organizational Level

    OrganizationalLevel Basis for Annual Bonus/Merit Pay

    Corporate75% on long-term objectives

    25% on annual objectives

    Division 50% on long-term objectives50% on annual objectives

    Function25% on long-term objectives

    75% on annual objectives

    Long-Term Objectives

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    Operational Level

    Functional Level

    Division Level

    CorporateLevel

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    Objectives are the basis for:

    Designing jobs

    Organizing activities

    Providing direction

    Organizational synergy

    Standards for evaluationStrategists should avoidStrategists should avoid

    Managing by ExtrapolationManaging by Extrapolation-- keep on doing the same thingskeep on doing the same thingsin same ways because things are going well.in same ways because things are going well.

    Managing by CrisisManaging by Crisis-- (proactive vs. reactive)(proactive vs. reactive) Managing byManaging by SubjectivesSubjectives-- Mystery approach of decision

    making. No general plan for which to go & what to do; justdo best to accomplish.

    Managing by HopeManaging by Hope--

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    Types of Strategies

    1. Integration Strategies

    i. Vertical

    ii. Horizontal

    2. Intensive Strategies

    i. Market Penetration

    ii. Market Development

    iii. Product Development

    3. DiversificationStrategies

    i. Concentric Diversificationii. Horizontal Diversification

    iii. ConglomerateDiversification

    4. Defensive Strategies

    i. Retrenchment

    ii. Divestiture

    iii. Liquidation

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    1. Integration Strategies

    i.V

    ertical integration The degree to which a firm owns its

    upstream suppliers and its downstreambuyers.

    Vertically integrated companies in a supplychain are united through a common owner.Usually each member of the supply chain

    produces a different product or(market-specific) service, and the products combineto satisfy a common need.

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    Types ofVertical integration

    a. Backward vertical integration when itcontrols/owns firms that produce some of the

    inputs used in the production of its products. For

    example, an automobile company may own a tirecompany, a glass company, and a metal company.

    b. Forward vertical integration is when it controls

    distribution centers and retailers where its products

    are sold.

    c. Balanced vertical integration means a firm

    controls all of these components, from raw

    materials to final delivery.

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    Example

    Oil companies often adopt a vertically integrated

    structure.This means that they are active along theentire supply chain from locating crude oil deposits,

    drilling and extracting crude, transporting it around the

    world, refining it into petroleum products such as

    petrol/gasoline, to distributing the fuel to company-owned retail stations, for sale to consumers.

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    ii. Horizontal Integration

    The acquisition of additional business activities atthe same level of the value chain is referred to as

    horizontal integration.When a company expands

    its business into different products that are similar tocurrent lines. Horizontal integration occurs when a firm is being taken

    over by, or merged with, another firm which is in the same

    industry and in the same stage of production as the mergedfirm.("buy out" or"take-over).

    A car manufacturer merging with another car manufacturer.

    In this case both the companies are in the same stage of

    production and also in the same industry.

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    British candycompany Cadburyagreed to afattened $19.5billion takeover

    offer from U.S.food group Kraft(KFT) in a deal thatwould create theworld's biggest

    chocolate maker.

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    Intensive strategiesIntensive strategies

    Require intensive efforts to improve a firms competitiveRequire intensive efforts to improve a firms competitiveposition with existing productsposition with existing products

    i. Market penetration

    ii.

    Market developmentiii. Product development

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    DefinedDefined

    Seeking increased

    market share forpresent products or

    services in present

    markets throughgreater marketing

    efforts

    ExampleExample

    Toyota is rapidlyincreasing its market share

    in north America.

    Market PenetrationMarket Penetration

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    Why to go for Market PenetrationWhy to go for Market Penetration

    Current markets not saturated

    Usage rate of present customers can be increased significantly Market shares of competitors declining while total industry sales

    increasing

    Increased economies of scale provide major competitive

    advantages

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    Market DevelopmentMarket Development

    Introducing present products or services intonew geographic areas.

    TITAN watches are now

    available in Pakistan.

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    Guidelines for Market DevelopmentGuidelines for Market Development

    New channels of distribution that are reliable,inexpensive, and good quality

    Firm is very successful at what it does

    Untapped or unsaturated markets

    Capital and human resources necessary to

    manage expanded operationsExcess production capacity

    Basic industry rapidly becoming global

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    Product DevelopmentProduct Development

    DefinedDefined

    Developing new products ormodifying existing products so they

    appear new.

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    Guidelines for Product DevelopmentGuidelines for Product Development

    Products in maturity stage of life cycle

    Competes in industry characterized by rapid

    technological developments Major competitors offer better-quality products at

    comparable prices

    Compete in high-growth industry

    Strong research and development capabilities

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    2.2. Diversification StrategiesDiversification Strategies

    Movement by a manufacturer or trader into aMovement by a manufacturer or trader into awider field of Productswider field of Products

    i. Concentric diversification

    ii. Conglomerate diversificationiii.Horizontal diversification

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    Concentric DiversificationConcentric DiversificationDefinedDefined

    Adding new, but

    related, products or

    services

    where a firm acquiresor develops new

    products or services

    (closely related to its

    core business ortechnology) to enter

    one or more new

    markets.

    ExampleExample

    Meezan Bank startedprovision of IslamicLife Insurance.

    Dell Computer hasstarted production ofTelevisions & MP3players.

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    Guidelines for Concentric DiversificationGuidelines for Concentric Diversification

    Competes in no- or slow-growth industry

    Adding new & related products increases sales of

    current products New & related products offered at competitive prices

    Current products are in decline stage of the productlife cycle

    Strong management team

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    Conglomerate DiversificationConglomerate Diversification

    DefinedDefined

    Adding new,

    unrelated

    products or

    services

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    Guidelines for Conglomerate DiversificationGuidelines for Conglomerate Diversification

    Declining annual sales and profits

    Capital and managerial talent to compete

    successfully in a new industry Financial synergy between the acquired and

    acquiring firms

    Exiting markets for present products are saturated

    Availing oppertunity

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    Horizontal DiversificationHorizontal Diversification

    DefinedDefined

    Adding new, unrelated

    products or services for

    present customers.

    this form of diversification is

    desirable if the present

    customers are loyal to the

    current products and if thenew products have a good

    quality and are well promoted

    and priced

    ExampleExample

    company was making note

    books earlier now they arealso entering into pen market

    through its new product.

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    Guidelines forHorizontal DiversificationGuidelines forHorizontal Diversification

    Revenues from current products/serviceswould increase significantly by adding thenew unrelated products

    Highly competitive and/or no-growth industryw/low margins and returns

    Present distribution channels can be used to

    market new products to current customersNew products have counter cyclical sales

    patterns compared to existing products

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    Defensive StrategiesDefensive Strategies

    i. Joint venture

    ii.Retrenchment

    iii.Divestiture

    iv.Liquidation

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    Joint VentureJoint Venture

    An entity formed between two or more

    parties to undertake economic activity

    together.The parties agree to create a

    new entity by both contributing equity,

    and they then share in the revenues,

    expenses, and control of the enterprise.

    The venture can be for one specific

    project only, or a continuing business

    relationship

    Some countries, such as the of China

    and to some extent India, require

    foreign companies to form joint

    ventures with domestic firms in order to

    enter a market.

    Fuji Xerox Co., Ltd. is a joint

    venture partnership between the

    Japanese photographic firm Fuji

    Photo Film Co.(75%) and the

    American document management

    company Xerox (25%) to develop,

    produce and sell xerographic and

    document-related products and

    services in theAsia-Pacific region. Nokia Siemens Networks is one of

    the largest telecommunications

    solutions suppliers in the world

    http://www.pakboi.gov.pk/joinventure_opp.htm

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    The company Unitech Wireless was until 2009 a

    subsidiary of Unitech Group, holding a wireless

    services licence for all 22 Indian telecom circles

    since 2008.In early 2009, Unitech Group and Telenoragreed on

    a majority take-over by Telenor of Unitech's

    wireless business, including Unitech Wireless'national-wide mobile licence.

    Uninor is now 67.25% owned byNorwegian

    telecom giant Telenor, and 32.75% by UNITECH.

    Uninor is India's eighth nation-wide mobile

    operator, in a competitive landscape of 13

    nation-wide or regional mobile operators.

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    Guidelines forJoint VentureGuidelines forJoint Venture

    Combination of privately held and publicly held can besynergistically combined

    Domestic forms joint venture with foreign firm, can obtainlocal management to reduce certain risks

    Distinctive competencies of two or more firms arecomplementary

    Huge resources and risks where project is potentially

    very profitable (e.g., Iran-Pak-India Pipeline)

    Two or more smaller firms have trouble competing withlarger firm

    A need exists to introduce a new technology quickly

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    RetrenchmentRetrenchment

    DefinedDefined

    Regroupingthrough cost andasset reduction toreverse decliningsales and profit

    ExampleExample

    PTCLs operating profit

    decreased by 32 per cent in

    2007 as compared to 2006

    which became the reasonof retrenchment of

    employees.

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    Guidelines for RetrenchmentGuidelines for Retrenchment

    Firm has failed to meet its objectives and goalsconsistently over time but has distinctive competencies

    Firm is one of the weaker competitors

    Inefficiency, low profitability, poor employee morale,and pressure from stockholders to improveperformance.

    When an organizations strategic managers have failed

    Very quick growth to large organization where a majorinternal reorganization is needed.

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    DivestitureDivestiture

    DefinedDefined Selling a division or

    part of an

    organization.alsoknown as divestment

    ExampleExample

    A bank may sell branch offices,

    or even an entire operating

    division, to cut operating

    expenses or carry out its business

    plan for long-term growth.

    The next edition of the Oxford

    English Dictionary, the wordreference bible of the Englishlanguage, may never appear inprint and instead be accessibleonly online (August, 2010)

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    Guidelines for DivestitureGuidelines for Divestiture

    When firm has pursued retrenchment but failed toattain needed improvements

    When a division needs more resources than the firmcan provide

    When a division is responsible for the firms overallpoor performance

    When a division is a misfit with the organization

    When a large amount of cash is needed and cannotbe obtained from other sources.

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    LiquidationLiquidation

    DefinedDefined

    Selling all of a

    companys assets, inparts.

    Most common inpartnershipenterprises

    ExampleExample

    Ribol sold all its assets

    and ceased business.

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    Circuit City Stores, Inc. was an American retailerin brand-name consumer electronics, personalcomputers, entertainment software, and (until 2000)large appliances.The company opened its first store

    in 1949 and liquidated its final American retailstores in 2009 following a bankruptcy filing andsubsequent failure to find a buyer.As part of itsbankruptcy, the company sold its Canadiansubsidiary, InterTAN to Bell Canada.

    The "Circuit City" brand is now owned bySystemax, which uses the brand to sell electronics

    as an online retailer.On May 11, 2009, Systemaxbought the brand, trademark and e-commercebusiness at an auction from Circuit City Stores, Inc.Systemax had earlier acquired CompUSA andTigerDirect which now operate as online retailers.Systemax in April 2009 signed a stalking horseagreement for $6.5 million which is an initial offer

    for a bankrupt company's assets. At the time of liquidation, Circuit City was the

    second largest U.S. electronics retailer, after BestBuy.There were 567 Circuit City Superstoresnationwide, ranging in size from 15,000 to 45,000square feet (1400 to 4000 m), when the companyannounced total liquidation.

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    Guidelines for LiquidationGuidelines for Liquidation

    When both retrenchment and divestiture have beenpursued unsuccessfully

    If the only alternative is bankruptcy, liquidation is anorderly alternative

    When stockholders can minimize their losses byselling the firms assets

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    Porter Generic Strategies Michael Porter has described three general types of strategies to

    achieve and maintain competitive advantage.These three generic

    strategies1. Cost Leadership Strategy- Being lowest cost producer within a

    industry.The organization aims to drive cost down through all theelements of the Business.The cost leader usually aims at a broadmarket, so sufficient sales can cover costs.

    2. Differentiation Strategy- Development of a product or service thatoffers unique attributes that are valued by customers and thatcustomers perceive to be better than or different from the productsof the competition at premium prices.

    3. Focus Strategy- Concentration on a arrow segment/niche andwithin that segment attempts to achieve either a cost advantage ordifferentiation.The premise is that the needs of the group can be

    better serviced by focusing entirely on it, resulting high degree ofcustomer loyalty which discourages other firms from competing

    directly.

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    Stuck in the Middle? if a firm differentiates itself by supplying veryhigh quality products then it cant become a cost leader. Michael Porterargued that to be successful over the long-term, a firm must select

    only one of these three generic strategies.Otherwise, with more thanone single generic strategy the firm will be "stuck in the middle" andwill not achieve a competitive advantage.

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    Some other terms/means of achieving goals

    1. Acquisition (takeover/buyout)- the buying of one company

    by another.

    i. Friendly buyout- the companies cooperate in negotiations; in the

    latter case,

    ii. Hostile takeover- the takeover target is unwilling to be bought or

    the target's board has no prior knowledge of the offer.

    If a smaller firm acquires management control of a larger company

    and keep its name for the combined entity.This is known as a

    reverse takeover.

    2. First Mover Advantage-

    3. Business Process Outsourcing (BPO)

    4. Merger-

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    First-mover advantage orFMA is the

    advantage gained by the initial occupant of a

    market segment.This advantage may stem

    from the fact that the first entrant can gain

    control of resources that followers may not beable to match.

    Sometimes the first mover is not able to

    capitalize on its advantage, leaving the

    opportunity for another firm to gain second-

    mover advantage.

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    Is it better to move 1st or 2nd

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    24 June 2010 September 2010

    499300

    N P d Ad G

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    New Product Adopters Groups

    1. Innovators- Venturesome, they try new ideas at some risks

    2. Early adopters- they adopt new ideas early but carefully

    3. Early majority-Adopt new ideas before average person

    4. Late majority-Adopt new idea after a majority of people tried it.

    5. Laggards-people suspicious to changes and adopt new product

    when it becomes some thing of a tradition itself(essential part of

    life)