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6/6/22 Property of Harsha Technologies, Hyderabad 1 Fundamentals of APQP and CP

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APQP and CP

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Fundamentals of

APQP and CP

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Fundamentals of Product Quality Planning

Product Quality Planning: Structured method of defining and established the steps Assuring customer satisfaction

The GOAL of Product Quality Planning: Facilitate Communication with everyone involved to assure

that all required are completed on time.

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Organize the Team

Step -1: Assign a process owner for the APQP Project.

Step -2 : Establishing the Cross Functional Team (CFT)

The team should include representatives from multiple functions such as Engineering Manufacturing Material control Purchasing Quality Human resources Sales Field service Suppliers and Customers.

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Define the Scope – APQP & CP

Select a project team leader Define the roles and responsibilities of each area

represented Identify the customers – internal and external Define customer requirements Select the disciplines, individuals, and/or suppliers that

must be added to the team, and those not required. Understand customer expectations, i.e., design, number of

tests.

Conti…

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Define the Scope – APQP & CP

Assess the feasibility of the proposed design, performance requirements and manufacturing process.

Identify costs, timing, and constraints that must be considered.

Determine assistance required from the customer. Identify documentation process or method.

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Team–to-Team

The organization’s Product

Quality Planning team must

establish lines of communication

with other customer and

organization teams.

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Customer and Organization Involvement

Organization must expect the same performance from

their suppliers.

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Product Quality Planning Cycle

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Product Quality Planning Cycle

PDCA

Plan Technology and Concept Development

Do Product / Process Development and Prototype Verification

Check Confirmation Product and Validation Process

Act Continual Improvement

Steps:

1. Plan and Define

2. Product Design and Development

3. Process Design and Development

4. Product and Process Validation

5. Feedback Assessment and Corrective Action

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Simultaneous Engineering

Simultaneous Engineering is a process where Cross Functional

Teams (CFTs) strive for a common goal.

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Control Plans

Control plans are written descriptions of the systems for

controlling parts and processes.

Phases of Control Plans

Prototype

Pre-launch

Production

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Concern Resolution

Disciplined problem-solving methods are recommended in

difficult situations.

Analytical techniques should be used as appropriate.

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Product Quality Timing Plan

Timing Elements:

Type of product,

Complexity of product, and

Customer expectations.

All CFT members should agree with each event, action, and timing.

Each event must have a START and COMPLETION date with actual point of progress.

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Product Quality Timing Plan

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Property of Harsha Technologies, Hyderabad

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APQP and CP

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APQP and CP

Team ExperienceThe Team may use any source of any information as appropriate, including :

1. Input from higher system level or past QFD projects.

2. Media commentary and analysis (magazine and newspaper reports, etc.)

3. Customer letters and suggestions.

4. TGR or TGW reports.

5. Dealer comments.

6. Fleet Operator’s comments.

7. Field service reports.

8. Internal evaluations using surrogate customers.

9. Road trips.

10. Management comments or direction.

11. Problems and issues reported from internal customers.

12. Government requirements and regulations.

13. Contract review.

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Plans Relative to the Timing Chart

The success of any program depends on

meeting customer needs and expectations

in a timely manner

at a cost that represents value.

APQP Team (CFT) is responsible for assuring

that timing meets or exceeds the customer

timing plan.

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Continual improvement

Recurring activity to increase the ability to fulfill requirements.

Continual Improvement

Depicting product quality planning as a

cycle illustrates the never ending pursuits of

continual improvement that can only be

achieved by taking the experience in one

program and applying that acquired

knowledge to the next program.

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Continual Improvement - DMAIC

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Continual Improvement – Deming Cycle

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Continual Improvement

Reduction of Process and Product Variation

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Any Questions?

APQP and CP