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1 Copyright 2007 EMC Corporation. All rights reserved.

Global Deployment withEMC Documentum D6

Branch Office Caching Services

30 August 2007

David MendelSr. Product Marketing Manager, Platform


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Global Enterprises

Operations and employees are distributed globally...

Customers and suppliers are distributed globally...

Information and know ledge is generated globally...

Yet content is often stored in a centralized location.

The result?SLOWperformance for remote users.


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Poor Performance Across the Enterprise

Loss of productivity

User who spend more timewaiting for content transfers,spend less time on activitiesthat add value to yourbusiness.

Security/compliance risks

Users who stop using the system willlook for other places to store content.While this may give them quickeraccess to certain content, it leaves

potentially sensitive corporateinformation open to security threats.

Low adoption of software

Users who grow weary of waiting forcontent transfers may opt to stop usingthe system altogether.

Information Silos

Users who employ alternativemeans of storing contentcannot make informationavailable for others to use.


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Traditional Content Management Deploymentcontent is stored centrally and content transfers occur across a LAN or a WAN.

New York So Paulo

LocalClient

WDK/AppServer

Content Server

RemoteClient

Performanceacross LAN is fast

But, performanceacross WAN is slow


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The Answer?Move content closer to the end user

New York So Paulo

RemoteClient

LocalClient

WDK/AppServer

Content Server

BranchOfficeCache


6/276 Copyright 2007 EMC Corporation. All rights reserved.

Branch Office Caching Services (BOCS)

New York So Paulo

RemoteClient

LocalClient

WDK/AppServer

Content Server Branch Office Cache



Distributed Environments

Federations Separate Content Servers withunique content and centralized control of usersand permissions.




Users &Permissions Remote Content

Servers Content isreplicated on ContentServers in remote

offices. Associatedmetadata stored atcentral repository.




Branch Office Caching Services Cachedcopies of content are stored in lightweight cacheservers for quick access. Associated metadatastored at central repository.



WAN Optimization Appliances

Customers can use both BOCS and WAN Opt. Appliances

New York So Paulo

LocalClient

WDK/AppServer

Content Server BOCS

RemoteClient

WANOptimizationAppliance

WANOptimizationAppliance



Please take a moment to answer the questions on the right hand sideof your screen.

Thanks!



Distributed Read Pulling Content

BOCS is a local cache server synchronized witha central repository

The first request for content will force a cachepull from the central repository.

Subsequent requests for the same content will

retrieve from BOCS for ALL remote users.

CentralRepository

Branch OfficeCache

RemoteClient

RemoteClient

Want to avoid theperformance hit of thefirst content fetch?

You can PUSH contentwith the predictive

caching feature



Pre-cache before the first request

Content can be pre-cached basedon any query such as:Content in a specific folder or cabinet

Content modified within a certain date

rangeContent of a certain file type

Content with a specific name

Pre-cache on one or multipleremote BOCS machines

14

Pre-caching Content


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Pre-caching Jobs

Use query builder toeasily build job with

multiple and/orstatements

or write your owncustom DQLstatement

Add additional

options such as datecutoffs and network

locations


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Pre-caching Jobs

Pre-caching jobsmay be executed as

frequently as thecustomer likes

every 7 days, every30 minutes, evenevery 5 seconds.


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Pre-caching Use Case

London - 09:30 AM GMT

Paul authors new specification,and uploads it to the contentrepository, initiating workflow.

Pre-caching job, basedon a workflow, automaticallypushes new spec to BOCS cachein Los Angeles for review step.

Los Angeles - 8:00 AM PST

Helena logs on to her computerwhen she arrives at work in themorning. She sees she has a specfor review in her inbox and is ableto quickly download it from the

BOCS cache to review.


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Pre-caching Use Case

HeadquartersCorporate Quality Director approves

new SOP for plant operations. Lifecyclestate is changed to approved.

Pre-caching job, basedon a lifecycle state, automaticallypushes new SOP to all BOCS caches

Remote Plants

Plant Managers can quickly downloadlatest SOP from nearby content cache.

S


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Branch Office Caching Services was previously a read-only cache. InD6, we have added full write capabilities. Distributed write is available intwo modes Synchronous and Asynchronous.

Synchronous Distributed Write

New York So Paulo

LocalClient

WDK/AppServer

Content Server BOCS

RemoteClient

A h Di ib d W i


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In both synchronous and asynchronous modes, metadata is immediately

written to the database via WDK and is indexed and searchable. Allpermissions and entitlements apply and are enforced on cached content.

New York So Paulo

LocalClient

WDK/AppServer

Content Server BOCS

Remote

Client

Asynchronous Distributed Write


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BOCS Administration

Monitoring BOCS

BOCS can now be monitored via Resource Agents usingthe new unified JMX framework.

To add a BOCS Resource Agent, simply provide theresource URL and a name in Documentum Administrator.

Installing and configuring BOCS

BOCS are lightweight Java applications that can bedeployed and un-deployed remotely. There is no need foron-site IT.

BOCS configuration is done through Documentum

Administrator.


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What products are supported with BOCS?

In general, BOCS is onlysupported with WDK-based

applications and applicationsbuilt using the new DocumentumFoundation Services (DFS) WDK/UCF

Webtop TaskSpace

Digital Asset Manager

File Share Services

Compliance Edition Application Connectors

CS for Lotus Notes

DFS

Not all applications, includingsome WDK apps, are supported.

Web Publisher FTP Services

WebDAV

Desktop Client

In process of being certified eRoom Next Major Release

CS for SharePoint D6 SP1

So is there still a need for RCS?


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So, is there still a need for RCS?

In most cases, BOCS is the better choice, but there is not necessarily areason to un-deploy existing RCS.

New YorkNew York JapanJapan

Existing RCS Add BOCS for Hub & Spoke Model

Advantages of BOCS


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Advantages of BOCS

BOCS is easy to deploy and un-deploy. No on-site IT staff is needed at

remote locations.

BOCS requires very little administration and maintenance.

BOCS supports heterogeneous environments. Content transfers use

http protocol and are O/S-independent.

By moving content closer to remote users, performance is greatlyimproved.

BOCS supports the HTTPS protocol for enhanced security.


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High Performance Across the Enterprise

Higher productivity

Users spend more time onvalue-added activities ratherthan waiting for content totransfer.

Greater security/compliance

Content that isnt managed cant besecured. Content stored in aDocumentum repository rather than ona file store can take full advantage of

the rich Documentum security features.

High adoption of software

Users are more likely to use the systemto manage content, providing all thebenefits of managed content across theorganization.

Access to information

Content stored in aDocumentum repositoryrather than in a siloed locationcan be indexed for search andlocated by others for use.

Collaboration is made easierand productivity is increased.


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Primary ContentServer

MetadataContentFiles

Local Client

New YorkNew York

BOCS

Cache

Remote Client

Hong KongHong Kong

To ask a question from the phone,press *1

To type a question via WebEx, click on

the Q&A tabFor further information visit us at:http://software.emc.com

Email us at:[email protected]

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